Interior Panels Sun Visor Problems of Jeep Wrangler

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 65 mph and lowering the sun visor due to the sun glaring into his face, the contact stated that the sun visor detached from a retaining pin on the sun visor arm and hit the contact in the face. The contact stated that he was so startled from the strike of the sun visor that he swerved to the left and almost into oncoming traffic. The contact stated that he was able to place the sun visor into the closed position, but that whenever the sun visor was unhooked, it was hanging straight down and was blocking a portion of the windshield, reducing his visibility while driving. Additionally, the contact stated that the side view mirror toggle switch was no longer functioning, and the contact was not able to adjust the position of the driver's and passenger’s side view mirrors. The contact was able to see traffic on both sides of the vehicle safely using the side view mirrors. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 96,800.

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The contact owns a 2020 Jeep Wrangler. The contact stated that when driving approximately 35 mph, and at any speed, the driver's side visor completely detached from the vehicle interior roof and hit the contact in the face. The contact stated that the visor startled her and made her swerve the vehicle in reaction to having been struck. The contact stated that the vehicle visor on the passenger side had also begun to detach from it's anchor point on the vehicle interior roof. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the visor needed to be replaced. The vehicle had been repaired. The failure reoccurred and both visors had again detached. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.

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The contact owns a 2020 Jeep Wrangler. The contact stated the front driver and passenger side sun visors would fall independently. The contact stated they were also fracted and would fail to stay up right. The contact took the vehicle to local dealer, where it was diagnosed with needing both sun visors to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 37. 660.

The contact owns a 2019 Jeep Wrangler. The contact stated that the sun visor on the passenger’s and driver’s side failed to remain in the upright position. The contact stated that the visor fell and obstructed his vision. The vehicle was taken to the dealer and was awaiting diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls under the VIN. The failure mileage was approximately 40,000.

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