Frontal Driver Clockspring/spiral Cassette Problems of Kia Motor Optima

The contact owns a 2015 kia Optima. The contact stated that while driving at approximately 45 mph, the air bag warning light illuminated. The contact stated that two independent mechanic were disactache to her residne where it was diagnosed that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.

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The contact owns a 2012 kia Optima. The contact stated that while driving at an undisclosed speed, the buttons on the steering wheel became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the clock spring assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. A dealer was contacted and made the contact aware of an unknown recall, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000.

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