Service Brakes Problems of Kia Motor Sorento - part 1

Kia Motor Sorento owners have reported 485 problems related to service brakes (under the service brakes category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Sorento based on all problems reported for the Sorento.

1 Service Brakes problem of the 2022 Kia Motor Sorento

Failure Date: 09/05/2025

Everytime I put my car in cruise control for 1-2 minutes after I take the cruise control off the breakers are gone and them come back.

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2 Service Brakes problem of the 2011 Kia Motor Sorento

Failure Date: 08/20/2025

There are eight recalls on my car I do not trust dealerships I do not trust mechanics I work on my own car I have very bad experience with mechanics I would rather return my car to the dealership I want to sell my car do the dealership eight different recalls is too much.

See all problems of the 2011 Kia Motor Sorento 🔎.

3 Service Brakes problem of the 2012 Kia Motor Sorento

Failure Date: 08/11/2025

Parking lights stay on, change brake light switch but the hole that the switch goes in is not aligned with the brake stopper to turn off the stop brakes, therefore it remains on. Battery needs to be unplugged to keep from draining. The mechanism to stop the lights from remaining on is somehow shifted to no longer turn off the brake lights.

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4 Service Brakes problem of the 2022 Kia Motor Sorento

Failure Date: 07/11/2025

A coin slid underneath parking brake lever while driving on the freeway. The car came to sudden stop and would not move until I removed coin from under the lever. It could have caused a major accident.

5 Service Brakes problem of the 2023 Kia Motor Sorento

Failure Date: 06/21/2025

The car is accelerating without anyone pressing down on the gas, not accelerating when our foot is on the gas, jerking unexplainably and the emergency brake warning is coming on when it has not been employed.

See all problems of the 2023 Kia Motor Sorento 🔎.

6 Service Brakes problem of the 2014 Kia Motor Sorento

Failure Date: 06/19/2025

I have had nothing but issues with my kia since I purchased it may 30th, 2023. It's continually stalling, completely looses power, sometimes won't operate at all. My kia is very unsafe and completely unreliable. I had to have it towed to the dealership before my first payment was even due. My kia has has to be taken to the dealership a total of 5 times and still nothing has been resolved, other than oil change, diagnostic testing, spark plugs replacement, "fuel system service", hecu fuse installed. As of today's date (June 19th, 2025) I still owe close to $12,000 on it. This is utterly ridiculous and needs to be resolved ASAP. It has been continual issues from may 30th, 2023 through current date (June 19th, 2025). In 15 months I have only been able to drive it 4,876 miles. That's how unreliable it is. I need help getting these issues resolved ASAP.

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7 Service Brakes problem of the 2024 Kia Motor Sorento

Failure Date: 06/02/2025

On two separate occasions, my 2024 kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also screen on dash will randomly shut down and will not allow me to check my vehicle systems or to kia connect.

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8 Service Brakes problem of the 2017 Kia Motor Sorento

Failure Date: 05/16/2025

While traveling about 30 miles per hour a car in front stopped. When I applied the brakes the abs locked up and caused my car to skid in to car in front. I had plenty of room to stop but as the policy report shows there was kid marks and car did not stop .

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9 Service Brakes problem of the 2015 Kia Motor Sorento

Failure Date: 04/10/2025

The entire car failed as it caught fire. I wasn't able to break or put the car into park and it rolled to a stop while smoke was coming through the vents. Because of this, my passenger and I exited the vehicle and crossed the expressway while a highway patroller was directing traffic away from the car. Within 2 minutes the car was engulfed in flames. The car is not available for inspection as it was towed away and disposed of. The safety of myself and the passenger were at risk because the entire car broke out in flames and soon exploded. If we stayed in the car for any longer than we did, we would have died. Unkown. I do not believe that the vehicle has been inspected. The warning lights all turned on at exactly the same time, about 3-5 seconds before the car completely stopped.

See all problems of the 2015 Kia Motor Sorento 🔎.

10 Service Brakes problem of the 2016 Kia Motor Sorento

Failure Date: 03/30/2025

My cars shift lock release keeps getting stuck. I replaced the shift solenoid but that didn't work. I see there was a recall for 2016 kia Sorentos for this issue but my VIN was not included in the recall. Can you direct on where I can go from here please! thank you.

See all problems of the 2016 Kia Motor Sorento 🔎.

11 Service Brakes problem of the 2011 Kia Motor Sorento

Failure Date: 03/27/2025

The abs, down hill light, and swaying light came on. As I was pulling into a parking space slowly with my foot on the brakes, the car sped forward knocking over a post and shrubs.

12 Service Brakes problem of the 2014 Kia Motor Sorento

Failure Date: 03/26/2025

The contact owns a 2014 kia Sorento. The contact stated while starting the vehicle, there was a ticking sound coming from the vehicle. Later, on the same day, while pulling into a friend’s driveway, the engine began making a knocking sound. The contact decided to drive to the residence nearby, and the engine started knocking again, eventually causing the engine to fail and the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer who diagnosed that the rods had failed due to excessive rust, causing the rods to knock. The dealer stated that the engine needed to be replaced; however, the vehicle was not yet fully inspected or diagnosed. The contact informed the dealer that the VIN was included in NHTSA campaign number: 23v652000 (service brakes, hydraulic) and asked that the recall repair be completed; however, the dealer had not confirmed completion of the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 147,000. Parts distribution disconnect.

13 Service Brakes problem of the 2014 Kia Motor Sorento

Failure Date: 03/14/2025

All of it. Car randomly shuts off and lose power steering. No. Dealership has inspected. All the lights in the dash light up, screen says battery discharge warning, car shuts off and lose power steering while driving down the road.

14 Service Brakes problem of the 2022 Kia Motor Sorento

Failure Date: 02/17/2025

My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55mph road and suddenly you hard break even though you weren’t slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few friends, and family members. However, the dealership says it is normal. I know it’s not! I’ve had this vehicle for 42000 miles! this has not been checked by the police. This started after the dealership replaced my tires.

15 Service Brakes problem of the 2014 Kia Motor Sorento

Failure Date: 02/12/2025

The contact owns a 2014 kia Sorento. The contact stated while driving 30 mph, the vehicle stalled with the check engine and the abs warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 148,000.

16 Service Brakes problem of the 2012 Kia Motor Sorento

Failure Date: 02/10/2025

The downhill break control (dbc) and the traction control system is is engaged and eliminated in the dash. It causes smoke or steam to come from under the hood after it is driven. This is the second time this issue has happened. I spent over $3,000 and six months getting this fixed last time. If there is not a recall on these things it should be recalled and fixed without me having to pay for it again. I believe it should have been covered the first time it happened.

17 Service Brakes problem of the 2012 Kia Motor Sorento

Failure Date: 02/08/2025

The contact owns a 2012 kia Sorento. The contact stated that upon parking the vehicle at his home, an abnormal burning odor began to emit from the vehicle's vents. Upon inspection of the vehicle, the contact discovered that the engine had caught fire and did not engulf beyond the vehicle's firewall. The contact used his home's water hose and sprayed the engine for approximately 25-30 minutes until the fire was fully extinguished. The police and fire departments were not notified of the failure and no injuries were reported. Upon investigation, the contact discovered NHTSA campaign number: 23v652000 (service brakes, hydraulics) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

18 Service Brakes problem of the 2022 Kia Motor Sorento

Failure Date: 01/24/2025

Several times over the past 12 months, the car has applied emergency braking when a car approaches me from behind in the lane to my left. The dealer was not able to replicate the problem but I have captured it twice on my dash cam. I was only able to intentionally replicate the problem once on my own but it has happened 15-20 times. If I do not press the accelerator, the car will come to a stop without me pushing the brake. When the emergency brake is applied, the warning sound is heard in the car and the dash lights up with the emergency braking icon and emphasizes the left rear of the vehicle. I have been to the dealer twice for this issue. The first time they told me it was due to a faulty camera mount under recall. It was replaced but the issue continued. The second time they told me they decreased the sensitivity of some sensor. The issue continued.

19 Service Brakes problem of the 2016 Kia Motor Sorento

Failure Date: 01/14/2025

My grandchildren and I were on our way to the dentist, I stopped at a store, put the vehicle in park while waiting on my grandson to come out of the store. Then I proceeded to try to put the gear shift in drive but it was stuck in park. I could not remove the gear shift out of park. I was scared and so was my grandchildren.

20 Service Brakes problem of the 2011 Kia Motor Sorento

Failure Date: 12/31/2024

The contact owned a 2011 kia Sorento. The contact stated that, upon reaching her destination and turning the vehicle off, she smelled smoke in the interior of the vehicle. She then observed flames jutting up from underneath the driver's side seat, prompting her to immediately evacuate. Within minutes, the vehicle was completely engulfed in flames following what the contact described as an explosion. Local emergency services arrived and were able to extinguish the flames, later determining that the fire was caused by faulty vehicle components without human intervention. The check engine warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was not filed, but injuries were reported. The contact suffered various minor burns to her hands but did not seek medical attention, choosing instead to attend to her injuries herself at home. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v652000 (service brakes, hydraulic); the VIN was included, and parts were available. However, the contact stated that previous attempts to schedule the vehicle for repair had failed due to parts availability and a months-long waiting list. The manufacturer was notified of the failure, a case was opened, and a third-party engineer was sent to examine the vehicle, but a final report had yet to be provided to the contact. The failure mileage was 223,000.

21 Service Brakes problem of the 2023 Kia Motor Sorento

Failure Date: 12/05/2024

What component or system failed or malfunctioned, and is it available for inspection upon request? I was driving and the car completely shut down- I could not use my brakes or accelerate. I had to pull along the road in ongoing traffic to coast to a stop. I lost all control. How was your safety or the safety of others put at risk? I was in traffic and the cars behind me had to slow down immediately, I could not speed up or even brake to come to a stop. Others around me as well as myself were in danger. Has the problem been reproduced or confirmed by a dealer or independent service center? they reviewed and said they scanned it and did a drive test and could not find the cause. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, it was seen at the kia dealer I bought it from. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? as soon as the vehicle lost power there was a warning sign on the dash that showed "limit" with a half circle emblem.

22 Service Brakes problem of the 2024 Kia Motor Sorento

Failure Date: 12/02/2024

No less than 6 times in approximately 8000 miles the vehicle has lost all electrical power while driving and then regained power. All interior electric components are lost, power steering, headlights, everything. Twice it has completely stalled out when this has happened. I cannot recreate the issue on-demand. On occasion, the vehicle will not hold a hill. It will drift backwards when taking your foot off the brake. Again, this is not reproducible and is completely random.

23 Service Brakes problem of the 2019 Kia Motor Sorento

Failure Date: 11/06/2024

This morning my 2019 kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is not the first time this has happened and I am extremely upset. I drove to the nearest dealership because it was the next exit off of the highway. The engine was running but nothing else was working. The dealership could not get it out of park after I arrived and then it would not start. This same issue occured in 2023 and the dealer had it for over 90 days. They claimed everything was fixed and multiple things were not resolved. My cluster has sparatically flashed since 15k miles and this is ridiculous. Kia will not honor warranty or admit that this is a lemon.

See all problems of the 2019 Kia Motor Sorento 🔎.

24 Service Brakes problem of the 2018 Kia Motor Sorento

Failure Date: 10/31/2024

The contact owns a 2018 kia Sorento. The contact stated while coming to a stop, the contact noticed a loud grinding noise with the contact attempted to engage the brake pedal with no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,750.

See all problems of the 2018 Kia Motor Sorento 🔎.

25 Service Brakes problem of the 2025 Kia Motor Sorento

Failure Date: 10/22/2024

The contact leased a 2025 kia Sorento. The contact stated that while driving, the vehicle failed to increase over 20 mph. The 20 mph limited message was displayed. The brake pedal was hard to depress. The driver pulled over and called the salesman at the dealer, who discussed red flags. The contact turned the vehicle off and restarted. While driving 45 mph, turning left, the brake pedal was applied, but the brakes violently pumped upwards for about nine car lengths. The vehicle eventually slowed down. The speed decreased from 40 mph to 20 mph, and he crashed into a Toyota corolla stopped at the light. There was an unknown abnormal warning sound detected. There were no reported injuries, airbags, fire, or police report filed. The vehicle was towed to the local dealer, where it was diagnosed that the bumper was cracked and two unknown sensors were damaged. The vehicle was not repaired. The manufacturer was contacted, who investigated the failure and determined that the brakes and Smart cruise control were working as designed. Additionally, informed  him not to utilize the cruise control in the city, read the manual, and learn the vehicle. The approximate failure mileage was 65.

26 Service Brakes problem of the 2011 Kia Motor Sorento

Failure Date: 10/13/2024

I was approaching a stoplight, applying my brakes ahead of time, got down around 45 mph and then the brakes locked up suddenly and took me across the road into a guardrail. Thankfully no other car was involved. The speed limit is 55 mph on that road and I was still a ways away from the stoplight. I was never notified of the recalls on the vehicle.

27 Service Brakes problem of the 2011 Kia Motor Sorento

Failure Date: 10/10/2024

Rear brakes failed, had to replace them. This is the 3rd repair not covered by kia.

28 Service Brakes problem of the 2019 Kia Motor Sorento

Failure Date: 10/04/2024

My car has been in recall with Kia Motors and nothing has been changed or done.

29 Service Brakes problem of the 2007 Kia Motor Sorento

Failure Date: 09/27/2024

I went in to the burlington, wa kia dealership for this recall fix. And after waiting an hour they tell me they don't have the right part. It's now been about a month later and I'm still waiting to hear when the part will be available. I don't think this is ok for a safety issue.

See all problems of the 2007 Kia Motor Sorento 🔎.

30 Service Brakes problem of the 2012 Kia Motor Sorento

Failure Date: 09/26/2024

See attached document for complaint.

31 Service Brakes problem of the 2013 Kia Motor Sorento

Failure Date: 09/21/2024

The contact owns a 2013 kia Sorento. The contact stated that after parking and turning the vehicle off, moments later flames and smoke was present coming from the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed and later towed away. The contact sustained a right hand laceration while attempting to remove items from the vehicle. The injury did not require professional medical treatment. Police and fire report information was not available. The cause of the fire was not yet determined. The manufacturer and local dealer were notified of the failure. The contact indicated that VIN was included in the NHTSA campaign number: 23v652000(service brakes, hydraulic) and the recall had not been completed prior to the incident. The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 70,000.

See all problems of the 2013 Kia Motor Sorento 🔎.

32 Service Brakes problem of the 2013 Kia Motor Sorento

Failure Date: 09/18/2024

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

33 Service Brakes problem of the 2016 Kia Motor Sorento

Failure Date: 09/05/2024

Abs light and traction control light are coming on intermittently-noticed that when vehicle is in park the needle on the mph will jump-nothing has really happened yet-it’s just intermittent. I have researched and noticed quite a few others have had the same instances.

34 Service Brakes problem of the 2018 Kia Motor Sorento

Failure Date: 08/08/2024

To whom it may concern, I hope this message reaches someone who values the sanctity of human life. Today, while driving home, my husband experienced a terrifying incident: the brakes on our car completely failed. Thanks to my husband’s quick thinking and driving skills, he narrowly avoided a potentially catastrophic accident. We immediately took the car to a local mechanic, who informed us that the issue was due to a brake booster failure. This was the first time we had ever heard of such a part, and the mechanic explained that it was highly unusual for this component to fail, indicating that it may be defective. Although this car is a 2018, it only has 50k miles on it. My husband is retired, and I work from home, so this is very unusual. Upon further research, I discovered that the kia sportage had a recall for this very issue. Additionally, I found numerous complaints dating back to 2005 concerning the sudden loss of brakes in kia Sorentos, specifically due to defective brake boosters. It is deeply concerning that this issue was not addressed with a recall for Sorentos as well. This defect poses a serious risk to drivers, and I fear it’s only a matter of time before someone loses their life because of it. We contacted kia’s customer service to report the issue and expressed our concern that lives are at stake due to this defect. However, instead of addressing our concerns, we were told the part wasn’t covered under warranty, and two customer service agents even hung up on us when we persisted. This is a grave and dangerous defect that demands immediate attention. Numerous complaints about this issue exist, and it’s clear that the brake booster in kia Sorentos needs to be recalled before it causes a tragedy. Please take this matter seriously and help ensure that this issue is addressed to prevent any further risks to drivers. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

35 Service Brakes problem of the 2014 Kia Motor Sorento

Failure Date: 07/25/2024

The contact owns a 2014 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and refused to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.



Safety Ratings of Sorento Cars
Fuel Economy of Sorento Vehicles
Sorento Defect Investigations