Brakes Failed Problems of Mazda CX-5

Bought a Mazda cx5 June 2020 and it was involve in a accident sept 17th 2020 do to brake failure. My mother was driving the vehicle and attempted parking in a apartment complex when the vehicle failed to stop and collided with the facility 20ft in front of the parking space. At the incident, I the owner, found 3 damage rotors were the flaw came from heavy grinding at the caliber (see attach photos). Within the caliber's alloy you can also see the chipped alloy produced from a flaw & the alignment of where it grinds the rotor (see attached photos). A witness stated she was present during the time of the collision and a police report was take from the witness. I can provide plenty of more pictures and videos to explain the geographic and demonstrate via video the flaws at the collision. I've attempt contacting Mazda four times but they continue to placed the blame on me "for bad driving damaging items they consider tear and wear products (rotors and calibers)" I explained I only had the vehicle for 3months and its three rotors with similar damage. Yet they told me my insurance must find them at blame. My insurance appraiser stated they will not go to that distance; they just fix or pay off the loan. I am fustrated! you all are my last hope! going through my insurance will cause me a deductable and at fault blame. Going through Mazda is insulting their product, yet I find this frighting but it's their responsibility to conduct further research to why the rotor/caliber went bad in such a short span. Explaining! even if I am to be blamed, for the incident. What about the product? I only owned the vehicle for three months. Within a little over 3,000 miles. Please help.

See all problems of the 2020 Mazda CX-5 🔎.

Tl the contact owns a 2016 Mazda cx5. The contact stated that the parking brake inadvertently engaged while driving at various speeds without warning. While driving, the contact suspected that the parking brake was still engaged. The contact exited the vehicle and smelled a burning odor coming from the rear wheels. The contact then took the vehicle to an independent mechanic who also noticed the same failure with the parking brake while driving the vehicle. The vehicle was then repaired by the independent mechanic for the parking brake failure. The manufacturer was not notified of the failure. The failure mileage was 48,784.

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The contact owns a 2017 Mazda Cx-5. The contact stated that the Smart city brake system failed to function properly when activated and modified to a specific distance or speed. The dealer (Mazda of mesquite, 15900 lyndon b johnson fwy, mesquite, TX 75150, (972) 686-6200) was notified, but was unable to replicate and diagnose the failure. The manufacturer provided a TSB that indicated that, without a warning indicator or warning chime, the function was not able to be replicated and the system was performing normally. The manufacturer did not send a technician to test drive the vehicle and determine if the function was properly working. The failure mileage was 0.

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The contact owns a 2016 Mazda Cx-5. While driving 5 mph, the vehicle accelerated and increased rapidly without warning. Also, the brakes failed to work. As a result, the contact drove over a small tree and then crashed into another tree, which helped stop the vehicle. The contact sustained muscle, neck, and back pain. Medical attention was not required. A police report was not filed. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,751.

Electronic parking brake stays engaged while driving causing brakes excessive wear and brake failure. Five 2016 cx5 vehicles manufactured in same 5 month period came to dealership with same problem. Problem first detected by squeaking. Problem gets worse until difficult to stop when braking. Grumbling noise in front caused by bad bearings. Providing dealer records and parts that have been ordered. Concerned that Mazda has not addressed this issue which may not manifest itself for a year or more after purchase. Mazda is still selling the 2016 models since the 2017's have been delayed. Mazda has had rear brake problems in its previous models of cx5 but does not address issues on the 2016. Concerned that someone may be seriously hurt or killed by this braking issue. Car has been in service since November 17 2016 because suitable parts are still on order. Worried that with time parts will deteriorate again. Please see part number of the epb unit still outstanding on attachment.

Following a routine oil change with only 26,000 mi it was discovered that my front brake rotors are severely corroded and need to be replaced. The service at liberty Mazda wakefield,MA insist it is dangerous to keep driving my vehicle due to possible brake failure. I believe this is a manufacturing defect,or as the mechanic stated an inferior steel product used to manufacture the rotors.

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Tl-the contact owns a 2016 Mazda cx5. The contact stated that while driving 20 mph and coming to a stop, the brakes failed. The contact stated that while depressing the brake the vehicle continued to pick up speed as if the brakes were not applied. The contact also stated that he was depressing the brake pedal until it finally went to the floor and the vehicle was able to be stopped. The vehicle was towed to a dealer where it was diagnosed that the battery failed and needed to be replaced. The repairs were done. The manufacturer was made aware of the failure. The failure mileage was 1,797. Ed.

The contact owns a 2014 Mazda Cx-5. While driving 15 mph, an abnormal sound was heard. The failure recurred randomly. The vehicle was taken to a dealer where the failure could not be diagnosed. The vehicle was not repaired. The failure was persistent. The vehicle was taken back to a dealer where it was diagnosed that the rear brakes failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,940.