Service Brakes Problems of Mazda CX-5 - part 1

Incident description: on multiple occasions in January and February 2026, while operating a 2024 Mazda Cx-5 in reverse on low-friction surfaces (snow/ice) with a slight incline, the vehicle suffered a total systemic failure. System failures: while reversing at low speeds, the engine spontaneously shut off without warning. This resulted in an immediate loss of power braking and power steering. Simultaneously, the electronic gear selector (shifter) became non-functional, preventing the vehicle from being placed into 'park' to stop the uncontrolled rearward slide. Safety risk: the vehicle became a "runaway" object on several occasions. In one instance, the vehicle narrowly avoided crushing a pedestrian against another parked car, stopping only when the tires reached a different surface texture. In a separate incident, the vehicle slid uncontrolled down a residential hill, striking snowbanks. There is a grave concern regarding whether the supplemental restraint system (airbags) remains functional during these engine-stall events, as the dealer could not confirm occupant protection status during a total power loss. Inspection & reproduction: the vehicle was presented to an authorized Mazda dealer on March 3, 2026. The service department attempted to replicate the issue by reversing over soapy water on a gravel surface. However, due to the high friction of the gravel, they were unable to induce the specific tire-slip/low-traction conditions required to trigger the malfunction. No error codes were found during an informal scan, and no warning lamps or messages appeared prior to or during the failures. Component for inspection: the vehicle is available for inspection. I believe the failure is rooted in the traction control or engine management software, which appears to improperly shut down the powertrain when it detects specific wheel-spin patterns in reverse, subsequently disabling critical safety systems including brakes and transmission locks.

See all problems of the 2024 Mazda CX-5 🔎.

Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up.

See all problems of the 2025 Mazda CX-5 🔎.

The Smart brake support system malfunctioned while driving. The vehicle began shaking and lost power, requiring excessive throttle to move. The car hesitates and may not accelerate normally, creating a dangerous situation in traffic. Warning lights appeared on the dashboard and the vehicle became unsafe to operate. The issue occurred shortly after purchase and was reproduced multiple times. The dealer inspected the vehicle but refused to provide a written diagnosis or repair timeline. The vehicle is unreliable and poses a risk of sudden loss of control or rear-end collision.

See all problems of the 2020 Mazda CX-5 🔎.

The contact leased a 2024 Mazda Cx-5. The contact stated that the yellow electronic emergency brake light was displayed. The cruise control and rear brakes were inoperable. The brake pedal was pulsating while depressed. There was smoke coming from the front brakes. The vehicle was taken to a local dealer, who replaced the brakes, and the module was inoperable, but the failure recurred. The vehicle was taken to three independent mechanics, who determined that the rear brakes were firm. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 24,000.

While driving on the highway in traffic, I was applying the brakes (slowly and smoothly) and moving with the flow of traffic when the sbs system activated the brakes harshly and slammed me to a stop without reason. In addition to throwing me forward against my seatbelt, it also resulted in the car behind me rear-ending me. I did not hit the car ahead of me, since I was far enough behind them before the Smart brake support engaged, but the feature caused an accident that could have been avoided.

What component or system failed or malfunctioned, and is it available for inspection upon request? - Smart brake support (sbs) & forward obstruction warning system malfunctioned. Front radar sensor malfunctioned. Parking brake malfunctioned. I-activesense system malfunctioned. Emergency lane keep disabled. Dynamic stability control malfunctioned. Traction control system not operating correctly. Anti-lock brake system (abs) malfunctioned. Brake system not responding. How was your safety or the safety of others put at risk? in total 10 malfunctions led to brake not responding and could not stop the car and resulted into a car accident. Has the problem been reproduced or confirmed by a dealer or independent service center? no has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? police report from car accident states brake malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? car was totally fine until all 10 error messages appeared on Jan. 17th 2026 12:42-12:43pm and immediately the brake system did not respond and resulted in the car accident. **important** police report documented that the officer on scene is a witness of the car dashboard shows “brake malfunction”.

See all problems of the 2023 Mazda CX-5 🔎.

Brake rotors on all four wheels measured below minimum thickness specification at only 17,000 miles, requiring complete replacement of all rotors and pads. Rotors replaced at koch Mazda (easton, PA) on January 7, 2026 and no longer available for inspection. Safety risk: rotors below minimum spec have reduced structural integrity and heat dissipation capacity, creating risk of warping, cracking, or failure during emergency braking or sustained braking. Under-spec rotors can cause brake fade, increased stopping distances, and potential catastrophic failure. At 17,000 miles, this represents premature failure of a critical safety system. Dealer confirmation: koch Mazda initially charged $89. 99 for diagnostics claiming "nothing wrong" despite customer providing TSB 04-003/24 documentation. After formal complaint, dealership measured rotors below minimum spec and replaced all four rotors and pads as "non-warranty goodwill repair" (value $1,184. 97). Calling it "goodwill" rather than warranty avoids documenting as defect claim. Dealership stated Mazda corporate approved the goodwill repair, indicating manufacturer awareness of widespread defect being managed case-by-case rather than through recall. Warning symptoms: popping/clicking noise when first moving forward or reverse after sitting idle. This symptom is specifically described in Mazda TSB 04-003/24 as caused by deteriorated grease between brake pads and shims. Systemic pattern: research reveals hundreds of similar complaints across 2013-2025 Cx-5 model years involving premature rotor/pad failure at 11,000-35,000 miles. TSB 04-003/24 addresses this exact pattern across multiple model years, confirming manufacturer awareness. Normal rotor life is 50,000-70,000 miles; failure at 17,000 miles suggests manufacturing defect, improper heat treatment, or design flaw affecting entire Cx-5 brake system across 12+ model years.

See all problems of the 2022 Mazda CX-5 🔎.

At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as I am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.

The contact owns a 2021 Mazda Cx-5. The contact stated that the front brake system malfunction, forward brake malfunction, and check engine warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle started jerking and hesitating as if the wheels would lock up. The steering wheel vibrated while turning to the left or the right. The vehicle was taken to the dealer, who was able to retrieve a diagnostic code; however, the dtc number was unknown. The dealer was unable to identify the exact cause of the code. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 81,000.

See all problems of the 2021 Mazda CX-5 🔎.

After driving a few mile, the following two warnings come up * Smart brake system malfunction * forward radar sensor system malfunction. If I turn off the car and then restart, the warnings go away. However, it comes back if I drive for a while again. I have visited dealership a few times for the same issue, they replaced the wheel bearing and brake switch. The warning disappeared for days and came back.

I pulled the car into garage, and realized it's not inside enough. So I moved the car forward, but forgot to place the shift to p position. With the shift in d position, I shut off the engine, opened the door, ready to get out. I did not notice the car was moving backward, until the open door hit the garage frame. I file a claim with my insurance, had the front door replaced in a local body shop. I confirmed that in d position, with engine shut off, the car can move freely in my drive way. I did have this issue in my other two cars, I occasionally forgot put the shift from d position to p position, but the car did not move. This issue - a car can move freely without driver's awareness - is a serious and dangerous issue. If this happens in the street, a serious crash can occur. The car manufacturer should figure a way to prevent this from happening when the shift is in d position and engine is shut off.

The car has a lot of vibration when driving 60mph and above. Have had this issue looked at more than 5 times and they had my card for 1 month at the dealership trying to find the issue. This started back in February of 2024 and I have purchased 4 sets of tires and nothing makes the vibrations of the seat, steering wheel go away. Originally it wasn’t vibrating while driving back in February of 2025 only when braking to which I said to them I think it’s the rotors that have an issue. They never check the rotors and said it was my tires that were cupped. I put new tires on the car and still the same issue and went back to the dealership in April of 2024 and let them know it think it’s the rotors. In fact it was the rotors they were warped and they balanced the tires again. The dealership recommended resurfacing the rotors to which I had done. A couple of months later the vibration while driving started. Bought another set of tires had then installed, balanced and aligned and still vibration. I thought maybe it’s the brand so I bought another set of tires to which the problem is still there. Now besides the vibration while driving I have vibrations while braking again after the dealership put in new rotors back in Nov. 2024. When to the dealership on 06. 26. 25 let them know the vibration while braking is happening again and I think it’s the rotors. They check them and rotors are warped again about only 6. 5 months. The service manager said she will resurface them for me for no charge but then the service advisor said if they do that that the resurfacing is going to make me have to change the brake pads as I will end up in the red since my brake pads are in the yellow right now. I said then don’t resurface because I am not paying for the brake pads when that should’ve been done the first time the rotors were warped. I feel like I risk my life everyday driving this car to work 34miles one way.

From my service mechanic. . . "rear brakes at 8mm/8mm on the right side, but 4mm/6mm on the left. These brakes were replaced 1500 miles ago and should not be showing this kind of wear. Examined brake pads, found evidence of overheating. Scanned vehicle, confirmed no codes from electronic parking brake. Actuated parking brake and confirmed it is engaging and releasing as commanded. Found a technical service bulletin related to parking brake drag on this vehicle. The brake pad damage pattern is consistent with what we observed today. Mazda recommends replacing the affect caliper(s) with an updated version to address this issue. Confirmed by lot number that current calipers are older version. TSB attached. Recommend replacing calipers and rear brake materials. ".

See all problems of the 2016 Mazda CX-5 🔎.

I bought this 2020 Mazda Cx-5 sport 2. 5l all wheel drive from a big dealership on July 31, 2023. I started having issues with epb (electronic parking brakes) in February 2024. When I put the e-brakes on, the yellow parking brake light and the red brake light would come on. Seems like they would engage and disengage just fine except those 2 lights would stay on no matter how many times I tried turning the e-brakes off. I put a new battery in because of some research I did to no avail. Tried putting it in service mode then taking it off service mode. . . . . . Which did work for a couple of months. Then the problem reappeared and the two lights came back on. Sometimes you hear the e-brakes retracting on the rear right side only. And you can smell the brakes from heating up. On 2/26/2025 after getting out of work, I got in my car, turned it on and boom the brake lights are on again. I tried to drive and noticed the e-brakes were engaged. I didn't do it because I don't use the e-brakes at all for fear it would get stuck on and leave me stranded. I have been dealing with this for months and I am so frustrated. This car is only 5 years old. It shouldn't be having e-brakes issues. I've been doing a lot of research and found out that a lot of Mazda owners are having this very same problem. Mazda is very aware of this issue and has known about it for some time, but refuses to do a recall. I’m afraid to drive the car for fear that the e-brakes would engage while I'm driving in the highway and cause me to have an accident. This is a safety issue that needs to be addressed. I don't know what else to do. One thing I do know. . . . . . If Mazda doesn't fix this issue, I will never buy a Mazda again and make sure my kids never buy a Mazda either.

Click sound 1. When first moving forward or reverse from a stop or 2. When first applying the brakes while moving forward at slow speeds. Ref 04-001/22 Mazda TSB.

Good afternoon. I am reporting an incident that occurred on December 29, 2024. I was driving my 2019 Mazda Cx-5 and I was about to make a left turn. However, as I was making the left turn, I received a notification on my dashboard about a "forward Smart city brake support malfunction" (a photo of the notification will be included). My car instantly lost control and it did not stop until it collided with the street curb of the road I was attempting to turn on. Fortunately for those around me, my car did not collide with any other vehicles on the road. However, this collision caused damage to the right side of the vehicle, as the right airbag of the vehicle had deployed. I believe that this is a very significant problem that should be looked into as soon as possible. If my car were to hit other drivers on the road, it could have led to a very tragic incident. As far as repairs go, I wanted to wait and see how this complaint would carry out. I do not believe that it would be fair for me to pay repairs for an event that was out of my control. Thank you.

See all problems of the 2019 Mazda CX-5 🔎.

The steering and braking systems on my vehicle malfunctioned after jumping my vehicle when the battery drained too far to start, or even power my cars baseline electrical systems. After jumping my car, I started backing out of my parking spot and when I turned the wheel it very violently jerked in a manner that could have hurt me if I'd been holding onto the wheel tighter. Around this same time I believe I recall the brakes automatically applying and halting the vehicle. I was too far out of my parking spot when this began occurring and had to try to maneuver into a different one, during this attempt both of the conditions described above reoccured several times. I eventually noticed that it only seemed to trigger when the wheel was at more extreme steering angles, by keeping the steering angle lower I was eventually able to maneuver into another spot without triggering the issues. After parking and letting the car run for a bit to recharge the battery I no longer experienced these issues. There were several warning lights related to roll stability control, lane departure monitoring before pulling out. The following warnings were present, but I'm unable to recall whether they displayed before I first hit the issues: Smart braking malfunction, power steering malfunction, transmission malfunction, check engine light. The vehicle has not yet been inspected by anyone, however I was able to find evidence of other people complaining about what sounds to be the same issue going back several years online. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicle accelerated on its own, while I was parking. My foot was on the brake when the vehicle just took off. It continued to accelerate until a building stopped it. I continued to brake but the vehicle did not stop. Once the vehicle collided with building, saw on the digital read out the "brake system malfunction" and then camera malfunction. The vehicle was towed from the site and the insurance adjuster has sent me word that the vehicle is a total loss.

On [xxx], I was the operator of a 2019 Mazda Cx-5 in los angeles, California. I parked the vehicle on an incline on or around [xxx] in los angeles, California, and then exited the vehicle. The vehicle remained stationary for some time, until it suddenly began rolling backwards at a speed that pushed me to the ground while I was getting my things from the passenger side door, causing me serious injuries. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving through town the braking system malfunctioned and the car came to a stop in the middle of the road with messages on dash saying the Smart city braking support was malfunctioning as well as brake assist. Engine light came on as well as traction control light right after the car coming to a sudden hard braking stop. Drove straight to shop to check engine code which was p0882. I am so afraid of this happening on the highway with my daughter in the car. There is a recall for this system but my car isn’t under the recall so I'm sure there are others that are having the issue but aren’t covered under the recall either.

See all problems of the 2018 Mazda CX-5 🔎.

After having brakes serviced brake lights continue to come on. After research from many other complaints they are saying it’s the emergency parking that needs replaced? we shouldn’t have to replace this every time the brakes are replaced.

The most recent incident: driving 35 mph on a 4 lane divided boulevard, vehicle 5-6 car lengths in front of me indicates intention to turn right. No traffic in lane to my left should I need to change lanes. I continue to coast. At approximately 2-3 car lengths, the vehicle in front has nearly completed the right turn - there is no risk of collision - but my car brakes hard. This is the 4th time my car has activated emegency braking in a situation it is not warranted. I have been dirving for 36 years with no accident. I do not need nor want this technology as it is more prone to causing accidents than preventing them. Additionally, the car throttle response is slow to recover in these situations, so while I mashed the acclerator to the floor to avoid being rear-ended - the car did not accelerate for 1-2 seconds (rpm went up, but the engine did not engage for several seconds). In situations where aeb might have been marginally helpful, detecting cross traffic running red lights, the car has never detected this - and thankfully I'm an experienced driver so aeb was not needed. This technology, imo, is not safe and will lead to over-reliance causing more accidents in the future.

Something malfunctioned with the brake system of the car. The car was in park and off. I exited the car, reached back into the car for an item, and shut the door. I then walked up the driveway and to the front door. At that point, the car began to roll down the driveway. Someone coming down the road in front of the driveway hit it on the front passenger side. The car then continued to roll across the street and part way up the driveway across the street, coming back across the street and then ran into the same car that hit it. I was then able to open the car door and get inside. It was still off and in park. I depressed the brake pedal, started the car, put it into drive, and moved it to the side of the street. After the incident, I tried multiple times to replicate the incident with my car. I tried leaving it in reverse, even though I know it was off and parked. I also tried leaving it in neutral and turning it off, even though I know it was off and in park. Each time, the car began to roll immediately. There was no way that I could have done what I did that day, which was to step out, reach back in to get a bag, shut the door, and then walk away. The car was definitely off and parked when it happened. The vehicle is currently at a Mazda authorized repair shop, and I am awaiting the final word on whether or not they can detect what exactly caused the brakes to malfunction. There were no warning lamps or messages prior to the issue; however, I did notice that something seemed to be going on with the screen of the car prior to the incident. Though the clock was set to the correct time, the screens auto-sensor for day and night mode was not functioning correctly. (when it got dark, the screen was still staying lit up brightly. I confirmed that it was on "auto" mode, and it should have dimmed since it was after 9:30pm and dark out, but it didn't. I had to manually switch it to "night" each time it was dark. ).

Back brakes arent gripping, caliper isn’t working been changed quite a few times. Either the abs or electric brakes.

I was waiting at a traffic signal to make a left turn, with my foot on the brake. The car accelerated aggressively, with no warning, like the pedal was pushed to the floor. I stood on the brake and shoved the shifter into park - coming to a stop in the middle of the intersection, fortunately my wheels were pointed straight and the car did not race into oncoming traffic. My 96 year old father was in the car with me. Thankfully, my grandchildren were not in the car. You could smell the gas and brakes. It was not driver foot placement, nor was it floor mats. Vehicle has ~ 75k miles, and I am terrified of this happening again. I had driven this car regularly in rush hour stop & go traffic for years with no event like this ever before. Apparently sudden unintended vehicle acceleration is a recognized problem.

See all problems of the 2014 Mazda CX-5 🔎.

I had coplained about a long, soft brake pedal on 10 February 2024 to hiley fort worth motorcars and got a report on 13 February 2024 stated that after inspection, they could not duplicate my complaint, so they did a visual inspection and washed the car!!!! today, 29 may 2024, I had to make an emergency stop and pressed the brake pedal to the floor! the abs came on, but the brake pedal should never reach the floor. The other car had stopped and I swerved out of the way. No warning lights came on nor sounds. Additional information; if the brakes are applied by the adaptive cruise control, and you step on the brake pedal after the brakes have been applied automatically, the brake pedal is nice and firm, like it should be. But if there is no intervention with the car, the brake pedal is very long and soft.

I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me. This happened around may of 2024. I took the car to the elk grove Mazda dealer. They ran diagnostic and road tests but found nothing wrong. The car had the same problem again sometime later inside my garage. The car rammed into the drywall while I tried to stop by pressing the brake pedal. I took the car to the aaa repair shop in August 2024. They spent three days, and they told me they found a problem with the "steering angle sensor. " it was 22 degrees off calibration. They reset the sensor, and the car ran better. However, the car acted again after some driving. It tries to accelerate while I apply the brake pedal near a stop. I took the car back to the aaa shop, but they did not find any problems in a whole week. I still drive this(my only) car, but extra careful, keeping a longer distance between cars in front of me and braking ahead few times ahead of any stop.

See all problems of the 2015 Mazda CX-5 🔎.

This vehicle has rear electric parking brakes. Some time it's works sometimes it doesn't release the rear passenger side breaks. The rear passenger side brakes make to much noise and brakes pads destroy rotor earlier then others. Mazda dealers doesn't says to much on that and ask for above $1000 repair to change faulty epb clipper. But my research says many people have same complaints with this model by Mazda built-in around 2016. This is safety issue, if I replace brake pads every 4 or 5 months it cost me money. If I don't I cost me my safety.

My brake light and my emergency brake light stays on and they blink constantly while the engine is turned on. They have been like that for at least a year. Both my brakes and the emergency brake both work but I cant get the lights to go out.

I have a 2024 Mazda Cx-5 but this is in any model and year that has the adaptive radar cruise control. When you set the distance you want to follow the vehicle in front of you, you will go the speed you are going until you come to the space you have set for the vehicle in front of you. Your vehicle will slow to match that vehicles speed. If that vehicle slows down, you will slow down. What it doesn't do it turn on your brake lights so the vehicle behind you knows that your vehicle is slowing down. Sometimes if the vehicle in front of you slows down fast, so does your vehicle. You have no control how fast it does that, it just does it. Now if the vehicle behind you doesn't realize that your vehicle has done this, well it has been very close two times so far. I do not want my new car rearened. I did not know it did this with the brake lights and Mazda doesn't tell you that you have no brake lights when this happens. Why would they have a setup like this. It is like brake checking the vehicle behind you. I do not use my cruise control for that reason. It would be nice to be able to use it on a new car but I do not want to get hurt or get someone else hurt by doing so. I did contact Mazda and they know it does that. This is what they told me "case number 00171326      hello. My name is dominique. I am sorry that you have had some very close calls while slowing down while vehicles were behind you. As for the question you had asked about cruise control activating the brakes when your vehicle starts to slow down, it does not activate the brake lights. It is just like when you are driving without cruise control and you go to take your foot off of the gas pedal instead of using the brake to slow down, it would not activate brake lights either unless you actually mash the brakes, the same with cruise control.  thank you for being a part of the Mazda family.  " isn't that great. I am now a safely hazard or at least my vehicle is, and they are all like that. Who knew. Not me.

At 15k mi the rear left wheel started to squeal. Took car to dealer, they claimed all brake pads on the car worn out and replaced all of them (front+back), paperwork is available. That's an indication of a design defect impacting the brake system, this is not acceptable. Next week I was driving in winter storm and at one point the car started shifting to the left. I managed to regain control, dashcam video is available. I used to have a 2016 Cx-5 and it experienced exactly the same issue. At one point dealer wanted to change brake pads after just 6k mi, I replaced them myself and noticed that the pads were worn unevenly, but it was easier to get rid of the car back then. The number of reports similar to mine is overwhelming, it is sad to see NHTSA not taking any action on this life threatening ticking time bomb.

While driving forward in a straight line during broad daylight at approximately 40mph, the car in front of me slowed and turned right onto a side street. I applied brakes to slow myself (to ~25mph I estimate) until the car in front of me was fully out of my lane. Once the car in front of me was out of my lane, I released the brake in order to accelerate back up to the speed limit, but before I could press the gas pedal the car suddenly slammed on the brakes, beeped warning beeps, and displayed brake on the dash. It did this for less than a second before deactivating. It did not fully stop the car. It just caused a sudden, severe braking event and then the car returned to normal operations. This exact road scenario (car in front turning right onto a side street while traveling at city speeds of ~30-40 mph during daylight) has caused the sudden temporary automatic braking twice, and two other times in this same scenario the brake warning displayed and sounds activated but without automatic braking. These four events occurred within the less than one year that I have owned the car. One of the automatic braking incidents happened in cold temperatures on snowy/icy road conditions. The other occurred in traffic with vehicles following behind my car close enough to risk a rear-end collision. I have reached out to a dealership to request the safety sensors be inspected, but I have seen on internet communities (reddit. Com/r/Mazda and reddit. Com/r/cx5) that many people have encountered this exact behavior (sudden unexpected braking) in the exact same scenarios (car ahead turning right).

I have had this cc-5 for less than 2 years less than 16,000 miles on it and the rotors on the break are completely rusted! I had a corolla for 10 years never had this issue before. Brought it to the dealer quirk Mazda in quincy MA and they refuse to take accountability that this vehicle should not be having these issues and they want to charge me $800 to replace. The service manager here was nasty and rude. I am so beyond disappointed that they refuse to make this right. I saw online so many people with the same issue with this vehicle and seems like the dealers do nothing. I bought this vehicle brand new and should not have these issues. I want someone to look at this and do justice. I will never buy a Mazda again as this seems like a scam. I fear driving now because every time I hit the break the car stalls and I feel like I am going to hit the car in front of me. Mazdas are a scam and cheaply made with horrible customer service.

Two bolts simultaneously dislodged brake caliper which, in turn, disconnected brake fluid hose resulting in loss in brake responsiveness.

I got my rear brakes replaced. Within a few days I noticed drag on each of the rear brakes would seize up at times causing excessive heat and a burning smell. When I took it into my local Mazda service center, I was told by the service manager and the service tech that this is a known issue with Mazda cx5s, that when the Mazda is not put into “maintenance mode” when replacing the rear brakes, it can cause damage to the parking brake motors and calipers. They said my vehicle was allegedly put into maintenance mode before brake service and that the issue can still happen even when the precautions are taken. Upon doing some brief online research I am finding that I am far from the first person to experience this unsafe defect. My safety and the safety of those on the road with me are at an extreme risk as my brakes could overheat and fail, causing a deadly accident. I believe this needs to be addressed by the manufacturer on all 2016/2017 cx5 models immediately as more and more are needing rear brake replacements, causing more and more risk on the roadways. Please hold Mazda accountable for this defect in their parking brake mechanism and require them to replace calipers and parking brake motors when performing rear brake replacements, and even better would be to recall all cx5 models to ensure a safe parking brake mechanism is on every vehicle Mazda sells. I was a huge fan of Mazda and planned to purchase more of their vehicles in my lifetime until this incident happened. I always service at authorized Mazda service centers to ensure I get expert level service and avoid mistakes or shortcuts being made.

See all problems of the 2017 Mazda CX-5 🔎.