Power Steering Failed Problems of Mercury Mariner - part 2

Power steering completely failed while operating the car, posing a danger. Transmission lurches on upshift between 1 - 2 gear while accelerating. Electrical system will not charge battery and completely fails while the vehicle is in operation on the highway, posing a danger. Vehicle may or may not restart immediately.

See all problems of the 2008 Mercury Mariner 🔎.

My vehicle's power steering failed due to a defunct torque sensor which should have been replaced by the previous recall. The power steering became defective while I was driving on a highway, and completely failed a short time thereafter while stopped. After I was notified of the previous recall in 2014, I took my vehicle to a Ford service shop; however, Ford apparently did not fix the underlying issue in my vehicle (malfunctioned torque sensor). There was no warning or notice given that this issue may arise in the future after having the alleged recall "fixed". I also was given no notice at any time that the power steering was going to fail completely.

The contact owns a 2009 Mercury Mariner. The contact stated that the vehicle was previously serviced per NHTSA campaign number: 14v284000 (steering). While attempting to accelerate at 1 mph, the power steering assist fault indicator illuminated and the steering wheel became extremely difficult to turn. The vehicle was taken to an independent mechanic who diagnosed that a sensor in the power steering failed and needed to be replaced. The vehicle was not repaired. The contact spoke to the dealer (gorno Ford 22025 allen rd, woodhaven, mi 48183) who stated that there was no open recall on the vehicle, and the contact would have to pay a diagnostic fee. The manufacturer was not made aware of the failure. The approximate failure mileage was 116,000.

See all problems of the 2009 Mercury Mariner 🔎.

Power steering assist failure. My steering column would shake uncontrollably, while the vehicle was in parked, stopped at a light, and while driving. After I got an alignment, the power steering completely failed.

The contact owns a 2008 Mercury Mariner. While driving, the power steering failed and forced the contact to manually control the steering wheel. There was a recall for the power steering, but the VIN was excluded. The dealer was notified of the issue. The recall details were not provided. The failure mileage was 185,000.

The contact owns a 2008 Mercury Mariner. While attempting to maneuver the vehicle from a parking space, the power steering assist failed and the electric power assist failure warning indicator illuminated. The contact, an independent mechanic, inspected the vehicle and took it to the dealer. The technician informed the contact that NHTSA campaign number: 14v284000 (steering) no longer applied to the vehicle. The manufacturer was notified. The failure mileage was 146,310.

My car was recalled once for power steering according to my car's history Ford updated the computer system. However for the last six months my power steering keeps failing. I never know when I start the car if I will have power steering. Ford states no recall and will not fix the problem for free. What I read states that if the computer update does not work than a replacement of the steering must be done. This is a major safety issue. I have had to cancel doctor's appointments because that day I did not have power steering and can not parallel park. Please I need help with this. I understand that some other owners are having the same issue. Must I get into an accident because of lack of power steering before Ford corrects this problem once and for all. Please help I am desperate.

The contact owns a 2008 Mercury Mariner. While the vehicle was stationary, the power steering failed and the steering wheel became extremely difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 120,000.

The contact owns a 2009 Mercury Mariner. The contact stated that while at an intersection making a left turn, the power steering failed. The check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000. The VIN was not available.

Power steering failure while in motion. Safety recall 14s05. Failure required steering column and motor replacement. Flash memory had been re-programmed 2 years earlier and that did not prevent the failure. Ford would not pay for repair or discount the repair. Young adult driver temporarily lost control of the vehicle at the time of failure on a busy city street while turning. $1,223. 00 repair estimate is attached.

On January 16 2016 power steering failed and car became very difficult to steer. Power steering pscm had been reprogramed pursuant to nhsta recall in Dec. 2014. This did not correct the problem (obviously) Ford dealer determined that replacement of steering column was required to fix the problem but refuses to reimburse me for the cost ($1306. 27).

The contact owns a 2008 Mercury Mariner. The contact stated that while driving, the power steering failed. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be repaired. The vehicle was not repaired. The vehicle was serviced under NHTSA campaign number: 14v284000 (steering) however, the code was not programmed for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Power steering assist failure error code appeared 12/27/15 while I was driving and immediately I noticed the steering was very stiff and difficult changing lanes and turning plus almost unmanageable especially from a standing/stopped position.

Tl-the contact owns a 2009 Mercury Mariner. The contact stated they were experience the same failures explained in NHTSA campaign number: 14v284000 (steering) but the VIN was not included into the recall. The contact stated while starting up the vehicle, the power steering failed and was very difficult to maneuver. The vehicle was taken to the dealership, where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000. Ng.

The contact owns a 2010 Mercury Mariner. The contact received notification of NHTSA campaign number: 14v284000 (steering) and had the vehicle repaired. While driving approximately 25 mph, the steering wheel became difficult to turn after the power steering assist failure warning indicator illuminated. The vehicle was taken to the dealer who diagnosed that the steering column assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,723.

See all problems of the 2010 Mercury Mariner 🔎.

My teenage son was driving this vehicle his 2008 Mercury Mariner when the steering wheel froze without warning. It took all my strength but he manage to get to his grandparents and pulled over. His dashboard indicated it was "power steering assist fail. " the power steering failure was the #1 trending complaint on carcomplaints. Com in April, 2014 and is a known problem. Prior to contacting the dealership, I research it and found that Ford issued safety recalls for approximately 1. 1 million cars in north America. The first recall affected escape and Mercury from 2008-2011. However, I did not receive a recall notice and when the dealership was called we were informed the recall had expired. Safety recalls should not expired, especially for known issues like this.

Tl-the contact owns a 2008 Mercury Mariner. The contact received notification of NHTSA campaign number: 14v284000 (steering), the vehicle was repaired under the recall, however, the vehicle was not serviced correctly. The contact stated that while driving at approximately 20 mph, the power steering failed. The failure recurred on multiple occasions,the vehicle was taken to a dealer and was diagnosed with a 14s05 power steering failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 120,000. Rw.

Started vehicle. Dash message read "power steering assist failure. " no power steering. After doing online research (it didn't take long to find similar to identical complaints), I found that there was a steering related recall pertaining to the vehicle (7/2014). Took vehicle to Lincoln-Mercury dealership from which it was purchased new. The dealer service department informed me that the recall work had been done the last time we had our oil changed over the summer, and that the recall had been "closed out". . . . We weren't informed of either the fact that there was a recall in the first place, or that they had "taken care" of it. The recall work was apparently to "reprogram" some "module" to simply make the driver aware that something has gone awry with the power steering (no kidding). The ultimate diagnosis: the vehicle needs a new steering column at a cost of nearly $1,300. 00 as the "torque sensor" has failed. It is apparent to me and many others that the recall had nothing to do with repair of the failed component, which is not such an "unlikely event". . . . Also, the failure of the component is not a matter of improper maintenance as could be the case with typical power steering systems. . . It just fails. The failure of the component(s) is however a pretty serious safety issue I would think. I will make the dealer service department aware of this, and continue to find out why these repairs should not be the responsibility of the manufacturer. By the way, mileage was 87,810 when this happened.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that while driving the power steering failed without warning. The failure caused the steering wheel to become extremely difficult to maneuver. The vehicle was taken to independent mechanic where the technician reset the steering code to fix the failure. The manufacturer was made aware of the failure. The failure mileage was unknown. Sr.

The contact owns a 2009 Mercury Mariner. The contact stated that while driving approximately 35 mph, the power steering failed causing her to lose control of the vehicle. As a result, the contact crashed into another vehicle. The contact sustained unknown injuries. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified. The vehicle was towed to a collision center. The approximate failure mileage was 70,000.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that the power steering sensor illuminated intermittently and the power steering failed several times. The contact experienced extreme difficulty maneuvering the steering wheel every time the failure occurred. The vehicle was taken to the dealer. The technician verified the failure but indicated that the remedy was not available. The contact mentioned that the vehicle was repaired under recall NHTSA campaign id number: 14v284000 (steering). However, the failure recurred. The vehicle was taken to the authorized dealer who diagnosed that the steering column assembly needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was not available. Pam.

Came to a stop, began to turn left, steering wheel jerked to one side then power steering gave out mid turn, on a busy street, crossing over two lanes of traffic. It is nearly impossible to steer the vehicle when this happens. This has actually happened a handful of times at this point. Ford dealer can't figure it out, so I'm stuck with an unsafe vehicle to drive. How has this vehicle not been recalled!? it's not like it's small issue like radio problems, this is a safety issue!!!!! if you park the vehicle and shut it off, then restart it, the sterling will then work again (until next time it gives out) it's almost like restarting the car is rebooting the system. Either way, very scary when you're driving and you have no warning that your power steering is going to fail.

The steering wheel made a pop/cracking noise on start-up at first. The wheel would oscillate in place and only stop if I put pressure on it to turn it off center. The power steering would intermittently go out on start-up. I would turn the car off and on again until it returned. This was fine for a week or so, but then the power steering went out while driving. When the power steering fails, the car is nearly impossible to turn.

Driving and my wheel shakes and makes a horrifying noise. It's almost scary. Scared my wheels going to seize while I'm driving. Turn the car on sometimes and the power steering has failed. Have to restart the car to get it to work. Have read multiple other people who have the same problem. $2000 to get it fixed. This is ridiculous. Need a recall.

Over the last couple weeks we have experienced a loss of power steering and an increasingly severe "shaking" of our steering wheel when it is working. We took the car to the mechanic and was told that we need to replace the entire steering column due to a failure of the electronic power steering. The part alone is $900, $1,400 with labor. . Read more...

The contact owns a 2008 Mercury Mariner. The contact was driving 5 mph when the power steering assist failed. The vehicle was towed to a dealer for inspection. The contact was advised that the steering column would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 65,000.

The contact owns a 2008 Mercury Mariner. While driving 55 mph, the power steering failed; however, the contact was able safely merge onto the emergency lane where it was restarted. The contact stated that the steering wheel functioned with difficulty. The vehicle was taken to a dealer for inspection and the contact was informed that there was an issue with the electric steering in the steering column. The vehicle was repaired. The manufacturer was not notified of the incident. The approximate failure mileage was 93,000.

Power steering failed while driving. One of thousands of Mariners and escapes to have this problem. Costs $1400 to fix.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist failed. The contact was unable to turn the steering wheel in any direction. The failure recurred intermittently and without warning. The vehicle was taken to the dealer for diagnostic testing, but the cause of the failure was not determined. The manufacturer was not made aware of the failure. The failure mileage was 84,000. The current mileage was 85,000. Kmj.

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist failed and the steering wheel pulsated abnormally. The failure recurred twice. The contact took the vehicle to a mechanic and was told that the steering column would need to be replaced. The failure mileage was unknown and the current mileage was 125,000.

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist failed. The steering wheel and brake pedal started shaking as the failure occurred. The contact took the vehicle to a mechanic and was told that the electronic power assist system failed and would require replacement. The contact stated that no warning lights illuminated on the instrument panel prior to the failure. The VIN was not available. The failure and the current mileage was 99,000.

My wife was driving home with our son from saint louis children's hospital back home 250 miles. As she's driving the power steering fails. When she gets home she tells me and I go out and start the vehicle and the power steering worked fine. Since original incident the vehicle electronic power assist steering (epas) works intermittently and sometimes works and sometimes doesn't. Called the local Ford dealership, tri-lakes Ford and they claim it's not a recall or a common problem although there's is tons of incidents of this happening nationwide all over the internet. Angered I then called Ford customer service and they give me the same run around saying this is unfortunate and they don't hear of this problem much and they cannot and will not help me. How many lives or wrecks has to be damaged before this issue is a recall? Ford knows its a fault and need to own up to it. The Mercury Mariner has the exact same part number for the replacement column as the Ford escape so I know this is a common problem. What if it was devastating? what if my wife and terminally ill child was injured or worse killed because of this problem? the real question should be, what of it was your child or your wife? Ford has lost my business for good. As well as our local dealership.

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering failed as soon as the engine was started. The vehicle was turned off and on several times before the steering corrected independently. The vehicle was taken to a local mechanic who informed the contact that the steering torque indicator needed to be replaced. The vehicle was then taken to the dealer who informed the contact that the steering torque indicator needed to be replaced. The dealer advised the contact that there were no recalls for the failure. The manufacturer was notified of the failure who offered no assistance. The VIN was unknown. The failure mileage was 150,000. Updated 01/18/lj.

Steering shakes at any speed including when in park. Power steering also completely failed two times in the last 48 hours, shutting off the ignition and turning it back on restored power steering on both occasions. This is my wife's car which she uses to transport our 2 year and 9 month old children, as such a failure during operation could be devastating. I have her taking my vehicle until we get this safety issue resolved.