Steering Problems of Mercury Mariner - part 2

Power steering failed during left hand turn, and I ran car into a yard.

See all problems of the 2009 Mercury Mariner 🔎.

The power steering gets stiff as I go down the road after a ding from the dash and no warning lights.

The contact owns 2008 Mercury Mariner. The contact stated while her husband was driving 75 mph, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that her husband exited the freeway and veered to the side of the road by using his physical force to steer the steering wheel. The contact's husband was able to drive to the residence though the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 14v284000 (steering) as the VIN was not included. The failure mileage was approximately 186,000.

See all problems of the 2008 Mercury Mariner 🔎.

The power stearing went out all at once and a light popped up saying power assit fault.

While my wife was driving the vehicle, the power assisted steering failed and produced a "power assist fault code" on the display. The car became too hard for a 74 year old woman to be able to steer. I took the car to the Ford dealer near me who confirmed it was the steering torque sensor had failed and needed to order in one and would cost $600 to replace. I did a VIN search on your data base, but it didn't show any recalls for this problem. However a google search showed a recall for my vehicle make, model and date of manufacturer and part of the Ford 14so5 recall. The information on your web site shows that Mercury Mariners manufactured prior to sept. 11, 2010 were affected. Mine was manufactured in August of 2010. According to the Ford notices as published on your web site my car should be part of that recall and should receive a software update that would prevent the steering assist from being turned off. The Ford dealer is refusing to do the update and sensor replacement for free since that recall doesn't show up under my VIN. Its funny, because my car is doing the exact thing the recall was for and fits the vehicle description and date of manufacture to qualify.

See all problems of the 2011 Mercury Mariner 🔎.

The contact owns a 2009 Mercury Mariner. The contact stated that while making left or right turns, the steering wheel became difficult to maneuver. No warning light was illuminated. The contact stated that the vehicle was taken to a dealer where the dealer diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was then transferred to the NHTSA hotline. The failure mileage was approximately 132,596.

The contact owns a 2009 Mercury marnier. The contact stated while driving at an undisclosed speed, the steering wheel started to shake. The electric power steering (eps) warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering torque needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact referenced the NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall and advised to call the NHTSA hotline. The failure mileage was approximately 179,000.

I went in to the parking lot of the vince lombardi service station turned the car off when I went in on the way out turn the car on and I couldnt move the steering unless I really used force so if this was to happen to me while driving it would have been bad called Ford they say for my VIN number it does not have a recall for that however diring research I saw other Mariners have a 14s05 recall which reflects pretty much what happened to me.

Vehicle sub-frame broke at point where lower control arm attaches, causing right front wheel to suddenly turn right. Sub-frame rusted through!.

See all problems of the 2006 Mercury Mariner 🔎.

The contact owns a 2010 Mercury Mariner. The contact stated that upon starting the vehicle, the power steering assist fault message flashed on the instrument panel. The contact then stated that excessive force was needed to steer the vehicle. Upon investigation, the contact discovered NHTSA campaign number:14v284000 (steering). The contact called the dealer and was informed that the vehicle was not under recall. The manufacturer was notified of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was approximately 121,000.

See all problems of the 2010 Mercury Mariner 🔎.

The contact owns a 2008 Mercury Mariner. The contact stated while driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality and was difficult to turn. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA campaign number: 14v284000 (steering) however, the vehicle was previously repaired under the recall. The manufacturer was contacted and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 238,000.

Our torque sensor needs replacing. Mcfarland Ford in exeter said that the torque sensor was repaird via recall at first Ford in fall river, MA 2014. We have never had a problem with steering. First Ford in fall river informed me that if we brought the vehicle in for an oil change, any recall item would have been checked, and if they found no problem with it at that time, it was reported, and that ended the recall status for our vehicle. Please, we need your help. My husband is 83; I am 70. This whole thing smells. How can checking something we had no problem with cancel a recall status on our vehicle. There was no warning. Our vehicle worked fine. We got in the next morning, and the steering wheel wouldn't turn.

The contact's girlfriend owns a 2009 Mercury Mariner. The contact stated while driving approximately 15-20 mph and making a turn, the steering wheel became inoperable. There was an abnormal beeping sound detected. The contact stated that while his girlfriend was driving in traffic and making a turn on a curve, the steering wheel was pulling to one side. There was a low beeping sound detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA campaign number: 14v284000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred him to the NHTSA hotline. The approximate failure mileage was 154,204.

The contact owns a 2008 Mercury Mariner. The contact stated that the vehicle was included in NHTSA campaign number: 14v284000 (steering) and an inspection was performed along with a software update. The contact stated while driving approximately 20 mph, the vehicle lost power steering functionality making it difficult to turn to the left or the right. The contact pulled over to the side of the roadway and turned off and restarted the vehicle and the power steering functionality was restored. The failure occurred three times on the same day. The dealer was contacted and informed of the failure however, the vehicle had not been taken the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,669.

The electronic power steering is not working and have already replaced the torque sensor twice. I need a ecm and steering column to fix it.

Drove fine day before got in next morning wheel very tight hard to turn took to shop they said loss of electric power steering. Guy said this vehicle had trouble with that checked for any recalls NHTSA had this on their site as a recall started in 2014 I called dealership here in town and guy basically laughed at me because was a 2008 and said not going to fix your car forever. Recall has expired. It’s a safety issue.

The contact's mother owns a 2010 Mercury Mariner. The contact stated while her mother was driving 45 mph, the steering wheel became difficult to turn. The driver stated the tire pressure and the power steering warning lights were illuminated. The driver was able to park the vehicle on side of the road. The owner took the vehicle to the independent mechanic and associated the failure with NHTSA campaign number: 14v284000 (steering), however the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 115,437.

The contact owns a 2008 Mercury Mariner. The contact stated while her mother in-law was approximately driving 70 mph the power steering lost functionality. The contact's mother in-law pulled the vehicle off the road and managed to drive to an independent mechanic. The mother in-law stated she did not notice a warning light being illuminated. The mechanic diagnosed the vehicle and determined that the electrical power steering assist needed to be replaced. The mechanic related the failure to NHTSA campaign number: 14v284000 (steering). The mother in-laws vehicle was not covered under the recall. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2009 Mercury Mariner. The contact stated that while driving at an undisclosed speed, the steering wheel was difficult to turn before the steering locked up. The contact was able to restart the vehicle and the vehicle operated as designed. The check engine and tpms warning lights were illuminated. The vehicle was taken to an independent mechanic who referred the contact dealer. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,064.

While driving suddenly a beep on the dashboard and a notice appeared, the steering wheel got too hard to make it turn, the notice on the dashboard "power steering assist fault" the part can"t be found anywhere but refurbished at a high price, it is very unsafe to drive while making turns. Wondering if this could be a good reason to order recall on this part. Vehicle was inspected by a mechanic. What do I need to do now? thanks.

The problem is with the electric power assist system. I have a torque sensor problem or something that want let the power steering work. Ford had a recall for this problem for this year model. When I call them they respond as my car was not covered. Im having the same issue that the recall was for. Not sure why its not covered.

The contact owns 2009 Mercury Mariner. The contact stated that while driving at various speeds, her steering wheel would vibrate without warning. The contact then stated that upon start of her vehicle, a "power steering assist fault" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle; she called her boyfriend to the scene and he drove the vehicle home. The dealer nor the manufacturer had yet to be notified of the failure. Upon investigation, the contact linked her failure to NHTSA campaign number: 14v284000(steering). The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

The power steering assist fault it just stopped working. Very hard to turn I have called dealerships but despite the same make and model of the recall they can't see anything for it when they search online.

The contact owns a 2008 Mercury Mariner. The contact stated that the power steering assist fault warning message was displayed. There was an abnormal metal on metal noise detected. The steering wheel was unstable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was notified and referred the contact to NHTSA for assistance. The approximate failure mileage was 188,000.

My steering column started shaking uncontrollably I noticed that the steering was harder and harder to steer and then it went out completely after my steering wheel was vibrating at a very high speed and shaking and controllably and making weird noises 5 minutes later my entire power steering went out I am now forced to drive my vehicle because I have another choice and I have a bad although which is now worse because of the steering my vehicle and the steering being out has messed with my starter it has messed with my brace and it has made my water pump belt fray which almost has broken off my ac compressor does not work my car is just not safe.

The contact owns a 2008 Mercury Mariner. The contact stated while driving approximately 75 mph and attempting to make a turn, the vehicle lost power steering assist. The contact was able to continue driving the vehicle in manual steering mode causing the vehicle to be difficult to maneuver. There was no warning light illuminated. The vehicle was driven back to the residence and was diagnosed by an independent mechanic. The contact was informed that the steering sensor was not operating as designed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

The contact owns a 2011 Mercury Mariner. The contact stated that while driving at various speeds, the steering wheel became difficult to turn in either direction. After turning off the vehicle and restarting the engine, the vehicle would operate normally. The vehicle was taken to and independent mechanic who diagnosed that the steering shaft torque sensor was faulty and need to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 14v284000 (steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

The contact owns a 2009 Mercury Mariner. The contact stated while attempting to drive out of the driveway, the vehicle stalled and lost power. The contact stated that several unknown warning lights were illuminated. The vehicle was then driven to an independent mechanic to be diagnosed. The vehicle was diagnosed with electric power steering failure. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 233,812.

Power steering assist goes in and out. Making it very hard to turn.

I was making a turn and the vehicle seemed as if the steering locked up. It randomly does this and is starting to be more and more often. It has already made me run off of the road and hit a culvert causing even further damage.

The contact owns a 2010 Mercury Mariner. The contact stated that upon entering a parking lot at a low rate of speed, the power steering assist failed as the power steering assist fault warning message illuminated on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. Due to the failure, the contact had the vehicle towed to an independent mechanic who later informed her that her vehicle was included in NHTSA campaign number: 14v284000 (steering). The contact called the dealer and the manufacturer who informed her that there were no recalls on her vehicle. The vehicle was not repaired. The failure was unknown.

The contact owns a 2008 Mercury Mariner. The contact stated that at start up, the steering wheel became difficult to turn. The contact stated that the power steering assist fault warning message was displayed. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.

"power steering assist fault" message appeared, and the steering became stiff, indicating the power steering stopped working. This happened while coming down from a snowy mountain pass, which put myself, my passengers, and other vehicles at risk. Even though there was a 2014 recall for this problem, I was told by Ford dealership that there were no open recalls on my car (indicating it was either fixed and broke again, or my car was never included in the recall-- as I purchased the vehicle secondhand, I am unsure which it is). It will be a $1200 fix fat this Ford dealership for a known and dangerous problem that should, but won't, be covered by the previous recall. There should be an easier way to track fixed recalls through the NHTSA VIN lookup program.

The contact owns a 2008 Mercury Mariner. The contact stated that while stopped at a stop sign, the steering wheel inadvertently moved to the right or left. The vehicle was taken to an independent mechanic and diagnosed with steering control module failure. The steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.

The contact owns a 2009 Mercury Mariner. The contact stated that upon starting the vehicle, the power steering assist fault warning message appeared on the instrument panel. She also stated that excessive force was needed to steer the vehicle due to the failure. The contact called a dealer and was informed that her vehicle was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 187,000.