Mercury Milan owners have reported 218 problems related to steering (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercury Milan based on all problems reported for the Milan.
The contact owns a 2011 Mercury Milan. The contact stated that while driving approximately 40 mph, the power steering failed while accelerating to merge onto the highway. The vehicle veered off the roadway. The contact pulled over to avoid a crash. The contact stated that the steering angle sensor fault message was displayed on the instrument panel. The contact had the vehicle towed to the dealer who stated that the power steering failed. The failure was related to NHTSA campaign number: 15v340000 (steering) however, their VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 212,000.
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all problems of the 2011 Mercury Milan
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While driving the power steering failed and the qheel wouldn't turn at all. Luckily I was in my neighborhood.
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all problems of the 2010 Mercury Milan
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The power assist malfunctioned nearly causing a crash. 2011 model was recalled 2010 was not.
Loss of power steering and steering assist light comes on. The local dealership diagnosed it needing the power steering gear assembly replaced which they stated was a recall on the vehicle but then stated the codes they entered into Ford rejected the recall approval. Recall # 15n01.
While driving normally, suddenly my power steering turned off on the highway and service advancetrac and service power steering came in with no warning or dashboard indicator lights. This caused serious driving issues and I was barely able to get home safely. This issue was addressed in the 2015 15s18 recall but the issue is still there.
Power steering control module difficulty steering, loss of control no no no, 10/20/22.
I was driving to the store, luckily only going 30mph. Suddenly the power steering stopped working, the message center displayed "service power steering now" and "service advancetrac" along with an illuminated light on the dash. I've looked into the issue and there is no recall for 2010 models. Only 2011. Knowing my way around cars, I've looked into purchasing a new steering rack and installing it but new they are $1000 or more. This issue needs to be resolved with a recall. Things could have gone a lot different if I was on the highway and this happened.
The contact owns a 2011 Mercury Milan. The contact stated that upon the start of the vehicle, the power steering assist failed to operate as needed as the "service power steering" warning message appeared on the instrument panel. The contact stated that her vehicle was placed under NHTSA campaign number:15v340000(steering) and was previously serviced by a dealer. The contact took the vehicle back to the dealer where she was informed that the recall had expired and that they could not offer any more assistance. The manufacturer was also notified of the failure and was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.
The power steering in my car just randomly started getting really hard to steer while I was driving out of my neighborhood a few days ago. I was turning a corner and it became so hard to steer, I almost got hit by another vehicle coming really fast and I had both of my small children in my car with me. I have researched and see that a 2011 is recalled for this same exact issue but my 2010 is not. I didn’t have any warning lights come on until it started locking up. I’m so upset that this is not an issue that needs to be fixed by a recall. This is so scary for myself and for my children.
The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
The power steering stopped working going 60 mph. Power steering assist fault. Lucky to get the car stpped with out wrecking . 93500 miles 2010 Milan premier. Why was these cars re called ?.
My vehicles electric power assisted steering failed. Luckily my 8o year old wife was not at the wheel at the time! Ford is aware of the epas problem but earlier refused to correct the problem before it entered full failure mode! dash panel warning was displayed after the steering went into failure mode.
I drove my Mercury Milan to a store a few blocks from my house and when I tried to drive home, I couldn't get the steering to turn. I turned my car off and tried again and same thing. I waited a while longer, tried again, and was able to turn it. I thought it was just a fluke. A couple days later the same thing happened and a message "power steering assist fault" appeared. My husband and I then took it to our local independent mechanic. He had to replace the steering rack and pinion. He said Ford has a recall for the 2011 Milan for this same problem but not for the 2010. I do quite a bit of interstate driving and am thankful it didn't go out while I was driving at a high rate of speed or it could have been a major safety concern (as it has been for others apparently).
I backed out of a parking space in a parking lot and turned the steering wheel left then as I put vehicle into "drive" my steering seemed to lock up and became extremely hard to turn. I kept attempting to turn wheel and suddenly it was easily turned again as normal. While I was driving home the power steering stopped working causing steering wheel to feel as if locked again and almost impossible to turn in any direction. I almost wrecked my vehicle and hit another vehicle on the road way but hit my brakes and continued to aggressively turn the wheel to missed the vehicle in front of me. I heard and felt a pop and then steering wheel was easily turned again. I barely missed the vehicle in front of me but I did hit the curb and a bicycle a pedestrian was holding next to him on sidewalk. He was able to jump out of the way and was fortunately unharmed. I stopped my vehicle and parked immediately. I called my husband and he came to get the vehicle and I drove his home. He had no problems driving vehicle home and power steering was working as normal but once he was close to pulling into the driveway, a warning message on dash read "service power steering now". . . . There were no warning of this problem what so ever and just suddenly happened. Very dangerous and I have read many many others have had same issue with exact make and model of 2010 Mercury Milan. Please add this issue with power steering to recall list so others don't get hurt. I hurt my neck & wrist when I hit that curb and bicycle. I also had to pay for bicycle I hit. . A code reader was put onto car the next day and gave codes c-1963 and c-1277 if that helps with the recall. Thank you for your time and concern in this matter and I apologize for any inconvenience.
The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 60 mph on the interstate, the power steering became inoperable. The power steering fault message was displayed. The contact pulled over, restarted the vehicle, and the power steering started to work as designed. The contact stated that the failure recurred without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000.
As I was driving the service power steering now was indicated on the dash and the steering got super tight and almost caused an accident.
The contact owns a 2010 Mercury Milan. The contact stated that his father was driving 35 mph, and heard a beeping sound coming from the vehicle with an unknown warning light illuminated. The driver continued to drive the vehicle to his destination. The driver exited the vehicle and when he returned and started the vehicle the power steering was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.
Driving and steering fault showed on dash. Steering failed became dangerous to control vehicle.
The contact owns a 2010 Mercury Milan. The contact stated while reversing out of a parking spot, the steering wheel became difficult to turn. The vehicle was driven to the residence. The contact stated that the power steering assist fault warning light was displayed. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure. The contact was informed that VIN was not under recall for the failure. The failure mileage was approximately 121,800.
The power steering went out while I was driving in a parking lot. I replaced the rack and pinion and it went out again the day after I got it fixed. Warning lights saying fix power steering now and trac control are on. My mechanic can’t figure out why the power steering keeps going out and isn’t sure how to fix it.
The electric power steering assist is failing. The car is becoming more difficult to steer and makes an intermittent grinding noise when turning the wheels. The problem is most noticeable at low speeds when making turns.
For years I have sporadically gotten a "power steering sensor fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the owner's manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the owner's manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled?? then why wouldn't the NHTSA not be concerned about this very similar safety issue??!! I'm thankful this didn't happed to me while driving!.
On January 19, 2021, I was backing out of a parking space and my steering wheel would not turn. I looked at the message center on my 2010 Mercury Milan and the message showed "power steering fault". I pulled back up into the parking space and shut off the vehicle and when I restarted it, everything was okay. I see where this is a recall on Mercury Milan 2011 and after. Please consider recalling this on the 2010 models as I see there are lots of complaints on this happening to the 2010 Mercury Milan. I'm concerned about it going out while driving down the road and having a wreck.
I drive a 2010 Mercury Milan. I've had no problems whatsoever within the last three years driving this vehicle. Yesterday (01/21/21) & without warning the service power steering message popped up on my dash board just as I made it to the store. I turned my car off and back on and had no power steering. I could not turn the wheel at all!! my car isn't drivable right now. I hope there's a recall on this vehicle. I just paid the vehicle loan off days ago.
While driving down the street my power steering completely gave out and it says a whole bunch of stuff on the dash. I almost wrecked the car because it veered off to the right. Luckily I was able to pull over and tow the car home.
Power steering assist warning. Power steering doesn't work.
The contact's girlfriend owns a 2011 Mercury Milan. The contact stated that upon start-up of the vehicle, excessive effort was needed to steer the vehicle without warning; however, the power steering assist would return after a few minutes of driving. Recently, the contact stated that the power steering assist failed with the power steering assist fault warning light illuminated on the instrument panel. The contact had called the manufacturer and was referred to the local dealer for assistance. The contact took the vehicle to the dealer where he was informed that the vehicle was not included in NHTSA campaign number: 15v340000 (steering) and that the warranty on the vehicle for the power steering was expired. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 80,000.
My wife was backing out of a parking spot at a shopping center when the power steering went out on our 2010 Milan. There were no previous warning notifications prior to this incident. The warning lights indicated to service advance track and service power steering now. I have read that there are recalls for this problem with 2011 Milan's and above but not the 2010. Were the same steering components installed in the 2010 as in the 2011 and above. I'm thankful that my wife was just in a parking lot when this took place and no on the express way. Currently at the Ford dealer. Waiting to see what the cost will be to repair !!!!! does someone have to get seriously injured or die before Ford will include the 2010 Milan for this power steering problem.
Prior to incident I had a light come on power steering assist fail I would turn the car off and it would go away and didn’t have any issues. I was on a curvy county road leaving work and I got about a block away from job and going about 45 mph when my car starts ringing and said power steering assist fault and my steering was completely locked up I had to slam my brakes before I went off the road. Very scary I also had another light come on as I was sitting parked saying service advancetrac. Thankfully I wasn’t injured and it happens right before a sharp curve. It’s nearly impossible to turn the wheel. This could have been deadly. I had to get my car towed home. I called the Ford dealer about it and was informed it would need a rack and pinion and reprogramming that could cost me thousands of dollars. After researching the issue this has been a recall on many of the Mercury and fords and for some reason my year model is not included. Very dissatisfied with all the recalls I’ve already had. The purge valve almost got me killed in an intersection and caused my car to seize up in the middle of a busy hwy and would not go, like it wasn’t getting gas. I paid to have it fixed and about 8 months later they recalled it.
Electronic power steering suddenly stopped working while driving. I was able to manually steer to get the vehicle home. After researching online, this is a known and common issue. Ford motor CO. Addressed the issue in 2011 models, but not in 2010 models. I have found hundreds of complaints across various car forums for this issue.
My wife was driving the car and pulling into a parking lot when the service advantrac message popped up on the dash and she lost all steering control. Fortunately she was able to get the car stopped before hitting anything. I have noticed the last couple of days when cold starting the car and taking off in it the steering has been fighting back when trying to make a sharp turn. I thought it just had something to do with the cold temperatures and the power steering fluid. The car has around 149,000 miles on it. I was not in the car when all this happened so I can't give any more details than this at this moment.
Power steering hydraulic locked on me twice while driving first time I was on express way and hit wall 2nd time I knew what was about to happen and of course steering locked and I almost crashed again this needs to be addressed because my research shows me folks have died from this but because it's not enough deaths it won't be recalled this is crazy why recall 2011 that has same part and not 2010.
I parked my car 2 days ago in front of my house and the next morning I woke up I could not move my steering wheel, my car displayed on the dashboard �power steering assist fault� I can no figure out the problem.
Power steering assist fault keeps popping up and it's super hard to turn and it's unsafe for my family.
Power steering assist fault indicator, 126,000 miles, $2200 repair estimate to replace the steering gear & rack assembly. Dealership said its a common problem for this model but the recalls only covered '11-'15. Called Ford customer service and told its not under warranty or recall so they wouldn't offer any reimbursement.