Horn Assembly Problems of Plymouth Grand Voyager - part 2

This is my third attempt at getting this matter reported! I have called twice before (around 7/17 and again around 8/7) but have yet to receive the form(s) I need to sign! according to your site my report "is the first step" in getting this very definite safety related defect fixed. I have no air bags that work, as far as I know, no horn (definitely), and no cruise control. I know it is probably the clockspring, but cannot afford to have it fixed!.

See all problems of the 1999 Plymouth Grand Voyager 🔎.

Ea 01 007/air bag clockspring: vehicle was having a problem with air bag light remaining on while driving, and horn would work intermittently. Dealer notified, and replaced clockspring.

See all problems of the 1996 Plymouth Grand Voyager 🔎.

Air bag sensor light comes on and stays on , horn doesn't work. Air bags might not work if vehicle is in a crash.

I used to be a machanic, I have taken the defective clockspring assy apart and found that the wiring harness that is suppose to wind & unwind--I found an area that was bending/kinked instead so it was just a matter of time till turning the steering wheel enough the wires would break. In my opinion this is a defective part and since it plys a part in the proper function of the airbag system and horn this is related to a safety item. . I did see on your web site that there is an investigation on this right now.

See all problems of the 1997 Plymouth Grand Voyager 🔎.

Clock spring failure caused inoperable horn and cruise control and air bag light to stay on. These problems prevented the vehicle to pass utah safety inspection.

See all problems of the 1998 Plymouth Grand Voyager 🔎.

Steering column clockspring failed rendered the driver side airbag and horn non-operational. - safety components failed. This is acommon occurrence for 1996 to 2000 Chrysler minivans. Please require a safety recall.

Airbag light illuminated, and two days later, horn and cruise control stopped operating. Consumer heard that when these components go out it may be a clock spring. Failure. Please provide any further information.

Air bag light lit, indicating a problem with the driver's side airbag. Horn quit working at the same time. Cruise control is inoperative also. This represents a major safety issue - driving without the use of an airbag or horn.

Apparently this is a common problem. Airbag light on, horn and cruise control don't work. Dealer charged me almost $350 to fix what it obviously a safety defect, given the number of people who are having this problem.

Airbag light is on/ horn, and cruise control stopped working. Dealer determined clockspring assembly needed to be replaced.

Horn doesn't work. Took vehicle to dealer, and had clockspring and airbag module replaced. But, problem still exists. Please add VIN.

1999 Plymouth Grand Voyager se with a horn defect as described in press releases about your pending technical analysis. The horn requires excessive force to actuate. Chrysler says replacement steering wheel is $900, but will discount to $300 when I complained to corporate offices. I feel this is a design defect and dangerous and do not feel it is correct to be charged and this should be replaced/repaired promptly as a safety issues. Who ever wore out a horn?.

Air bag/ horn, and cruise control went out at same time. Contacted dealer, dealer noted that clockspring was the problem.

Air bag safety light goes on and off intermittently. Horn does not function when light is on. Confidence in airbag is suspect, but not clear to me what the repair responsibility would be. Does not seem like a normal consumable like tires, breaks or fuses but rather a design defect that should be corrected by Chrysler.

Air bag light on the instrument panel is illuminated and will not go off. Cruise control feature fails to operate, and horn does not work. Dealership examined vehicle and determined clockspring assembly in the steering column has failed, and was causing these problems. Please provide any additional information / documentation.

Airbag light illuminated, and when consumer pressed horn it did not work. Took vehicle to dealer, and dealer stated that clockspring needed replacing. Please provide any additional information.

Ea 01 007/air bag clockspring: problem with air bags light remain on while driving. Also, horn and the criuse control are inoperative. Dealer was not notified at this time. Feel free to provide any further information.

Not working are: airbag, horn and cruise control.

"airbag" warning light stays on while driving and horn does not work. Mechanic says the airbag clockspring needs to be replaced. Same symptoms as NHTSA action number ea01-007.

Airbag readiness light came on and horn and cruise control stopped working simultaneously. Cannot get complete NY state inspection without working horn! is this a recall item yet???.

On approximately 10/15/2001 while sitting in the driveway, I noticed that the air bag light was on. At that same time, I tried to use the horn to let someone know that I was there to pick them up. The horn did not work. Since I did not want to pay the $70 fee to have the dealership "diagnose" the problem (without having any of that money go towards the actual payment of the repair), I decided to take it to my mechanic. He said that he would not work on any component related to the air bag because of the high cost of replacing the air bag in the event it accidentally deployed. He also said that since the airbag light was on, it could either not deploy in an accident when I needed it, or that it could deploy while I was driving and did not need it. He considered it a safety issue. He recommended taking it to the dealer. After doing more research, I have found out that the part in question is a clockspring wiring harness and that 124,511 vehicles have had the defective component replaced by chrylser. I consider this a safety issue, a recall issue and an economic issue. If Chrysler charges $70 per diagnosis and $250 for each repair of the 124,511 defective clockspring wiring harness/design flaws, that equals about $40 million. How much profit is Chrysler making on repairing their own safety related design flaw and how many people are getting injured because a recall is not being issued on this component.

Clockspring failure caused repeated failures of airbag, horn and cruise control.

Multipel failures of clock spring resulting in fail of airbag and horn.

Airbag light on, no horn , no cruise control. Wiper on itself sometimes when turning. Door lock sometimes doesn't lock.

Dealer says "clock spring wire broken" horn and cruise control also inoperational.

Air bag light has been on and will not go off. Also, horn has failed to operate.

Ea 01 007/air bag clockspring: air bag sensor light remained on and, horn was inoperative. Dealer / manufacturer were notified, and informed consumer that problem was not covered under a recall at this time, and any repairs would be at consumer's expense. Consumer states cruise control is also inoperative.

Air bag light has come on and stayed on. Also, horn failed to work, and cruise control operated randomly. Possible clockspring failure.

Airbag light stays on without prior warning, and there is no horn/ cruise control is also inoperative.

Consumer was starting vehicle and noticed air bag light stayed on. Also, tried horn, and horn would not operate. Cruise control would not engage when she attempted this at 40 mph. Dealership informed her that this was due to a breaking in clockspring. Please provide any additional information/attachments.

Airbag light came on, and cruise control/ horn were not working. Consumer replaced coil spring. Dealership will be be notified. Consumer states replacement of coil spring was $257. 00.

Airbag light came on and horn stopped working. Dealer replaced clock spring assembly. On April 5 2001 dash went black, speedometer went to 0, at dealer at this time.

Air bag light is illummenting on dash. Also, horn and cruise control are inoperable. Consumer has not contacted dealer. Dealer replaced clockspring and everything works now.

While driving at 65 mph cruise control and horn stopped working, consumer not sure about airbag light. Dealer replaced clock spring assembly.

Ea 01 007/air bag clockspring failure: vehicle air bag sensor light remains on while traveling, and horn is inoperative. Manufacturer notified.