Toyota Sienna owners have reported 87 problems related to owners/service manual (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Sienna based on all problems reported for the Sienna.
2004 Toyota Sienna right side rear power door will not close. Opens half way and then must be manually closed. Cable broken. Causes safety concern for passengers in rear seats ability to exit car in emergency. My grandchildrens lives are precious to me!.
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all problems of the 2004 Toyota Sienna
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The cable snapped on the power sliding door. This is the second door now. One door will not open at all, and the other door will only open manually. Toyota has an enhanced warranty program on the cables, obviously with the numerous complaints it should have been a warranty recall. My vehicle is only 6 years old and the warranty is for 9 years /120 k miles. Of course, I am over the mileage.
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all problems of the 2009 Toyota Sienna
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On the Toyota Sienna there are hundreds of reports of the doors not opening or not being able to open them. On my sister's car the automatic electric door as well as the manual door have both stopped working. With these doors being broken and unable to open. . . Anyone in the back of the car would be trapped in an accident or fire. These doors need to be recalled.
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all problems of the 2005 Toyota Sienna
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Passenger side automatic sliding door actuator failed. Power door buttons would not work to open door. Door could only be opened manually.
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all problems of the 2007 Toyota Sienna
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Purchased 2004 Sienna xle awd limited 2/18/15. While commuting to work the traction control system randomly activates in dry conditions (usually on downhill angled turn) causing loss of power, activation of front right brakes, and the steering wheel jerked from my hands (resulting in transient overall loss of control of vehicle). This defect has occurred 6 times in 2 days and I am currently afraid to drive the car, especially with a 3 month old. There have been multiple reports on edmunds. Com and other Toyota forums that support this is an ongoing problem with this model/year vehicle. This is a safety defect and the vehicle should be recalled to prevent injury or fatality and to resolve the issue with the tcs. There is no way to turn off the tcs manually and this issue can cause an accident.
Wire cable that operates automatic door on passenger side snapped without warning. Door no longer opens or closes - even manually without some effort. Vehicle only has 55k miles.
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all problems of the 2006 Toyota Sienna
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The cable on my driver side power sliding door of my 2009 Toyota Sienna snapped. The end was corroded. The door cannot be opened making it a safety hazard because I have children who need to safely open the doors in case of emergency. The dealership told me that the cables are covered under an extended warranty for the '06-'08 but not the '09, despite being the exact same design. The dealer said they could cut the cable below the door so the door could be manually opened for $165 which could not be reimbursed in the event of a recall. The dealer said the door could be fixed for $1600 which would be reimbursed if there was a recall.
Rear liftgate does not stay open and falls completely to slam close as as it reachs the top to fully opened. This happens with and without power so rear liftgate is not usuable even manually.
Very simple. Hit the button to close the rear passage side sliding door, door started to close and cable snapped. Brought to Toyota and they said it was not under warranty and would cost $1,500. 00 to fix. Told them to get to open in manual and leave it at that as we don't have $1,500. 00. From what I see on your site this is an on going problem with Toyota and I hope you can get something done.
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all problems of the 2010 Toyota Sienna
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Both dual automatic sliding doors on our 2010 Toyota Sienna have failed within 3 months of each other. The mechanism on the driver's side failed in September 2014 and the passenger side door failed in December 2014. On the left side it seems the cable broke. We can use the doors in manual mode but only from the outside. The greater concern is the safety issue with my kids not being able to open the doors from the inside. The interior door handles don¿t function at all - not even in manual mode. There should be a redundant function where if the automatic doors fail kids don't become trapped. This is especially true in an emergency situation.
I have a 2010 Toyota Sienna with power doors. The cable to the driver's side rear sliding door snapped when I opened it using the interior open/ close button. I am unable to open the door manually more than 1 foot. Toyota issued a warranty policy bulletin (pol 12-02) concerning power sliding door cables for 2004 - 2007 Sienna vehicles. Under the same bulletin, they included rear sliding door latch assemblies on certain 2004 - 2010 Sienna vehicles. My vehicle is specifically listed in the VIN range for 2010, but Toyota says the cable is not covered. Toyota extended the warranty for 9 years or 120,000 miles. Seems to me there is some issue recognized by Toyota concerning the door cables and doors. I have no way of using that door as an egress point.
Driver's side rear sliding door will not latch shut when closing door either manually of electrically. When closing front latches engage of sliding door but subsequent rear latching does not engage upon end of closing cycle. One can hear rear of sliding door locking mechanism actuator whine when attempting final close cycle. After the van's failure to cycle the door shut at rear, then also at rear a diagnostic sounds a long beep warning sound afterwards. Removing negative to see if this would reset the door in some way only served to cancel all electronic commands to the door to open or close useless from any button (fob, overhead control console button, manual door handle opening or open/close buttons). Passenger (right) sliding door unaffected.
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all problems of the 2012 Toyota Sienna
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Sliding doors opened while driving, turned off automatic and used manual opening, door will not latch closed now while using manual operation, lights interior now stay on. Rear door and side sliding now indicate on screen open from time to time while driving now.
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all problems of the 2011 Toyota Sienna
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While parked in my driveway and seated in the drivers' seat, I activated the rear lift-gate via the center roof console button. I exited the drivers' side door and proceeded toward the rear of the vehicle. At this time the lift-gate was still rising, and to all observance, acting normally. As I got to the rear of the vehicle the door was almost at its apex. While standing outside the vehicle, I bent down to get something out of the rear cargo area. I have done this hundreds of times with no concern because the lift-gate is designed to stay open once it reaches the top of its opening cycle. As I stood up to leave the area of the vehicle, the lift-gate came down without warning or activation on my part and hit me on my head and shoulder. I had not pulled down on the manually retraction handle on the inside of the lift-gate and no one had activated the button inside the vehicle at the console. After tending to my bleeding head and sore shoulder, I returned to the vehicle to try and duplicate the event. I am able to duplicate the event each time the lift-gate is activated. It does not matter whether the lift-gate is activated by the remote control fob, the console, or the manual lever on the door. Any time the door is opened, it reaches its apex and automatically and immediately retracts down to the closed position. I contacted the dealership where I purchased the vehicle and they told me that since my warranty has ended, I would need to pay a "diagnostic fee" of $118/hour. I thought this was unfair so I contacted the manufacturer's customer relations department. I was also told that since there were not recalls on this part of this vehicle, they "could not help with the repairs. " after encountering my second dead-end for assistance, I did a simple google search to see if anyone else has had this problem. Hundreds have, which is why I decided to contact NHTSA. Updated 08/21/lj.
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all problems of the 2008 Toyota Sienna
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In the past month, I have had major issues with three of the doors on my 2005 Toyota Sienna xle. The tab welds on the front driver's door have snapped, the cable on the passenger side sliding door snapped and the driver's side sliding door only works manually. When I called Toyota customer care, I was told that the sliding doors would be covered under an extended manufacturers warranty and that the front door, had an extended customer care program because of a known issue with the welds. Obviously this was a big relief for me because of the cost of repairing the doors ($ 4,000+). When I was transferred from the call taker to Toyota itself, I was then told none of the doors are covered. I was told the doors were covered under an extended customer car warranty because it is a known problem. The extended warranty for the doors has expired so Toyota won't cover them. As of now the passenger side slider will not open because the snapped cable jammed the door shut. The driver's door makes two loud "clunks" when open and closed and it is just a matter of time before that door becomes inoperable. I would think that not being able to exit one of the doors would be considered a safety risk and it is obvious Toyota knows of this problem because they already had the extended warranty.
We first encountered a problem in which the automatic sliding door would not function to open or close automatically but it still worked manually. About a week later the rear latch of the passenger sliding door became stuck in the lock position thus not allowing the door to fully close. I took the vehicle to my mechanic who greased the latch and allowed it to function properly however the door would still only open automatically but would open or close manually just fine. During this time there were 3 instances when the door would automatically open without human intervention but while we were driving down the highway with children in the rear seats. Toyota agrees this is a major safety issue but will only split the $1,200 bill with us. Based on the fact they are willing to help pay for the repair out of warranty proves they are aware of the issue yet fail to issue a recall and put are willing to risk lives especially children's lives to save face.
Power sliding door became stuck half way open. Was not able to open or close door. My infant was trapped inside. Only able to free door after trying to manually close door which caused cable to break. We were unable to drive do to door stuck partially open, and cable debris hanging out under rear window.
While on a decline, automatic sliding door cable snapped while door was automatically closing. Door slammed shut just as an 11 year old child got into the car. Thankfully she was not injured. Brought it to dealer and since models 2004-2007 underwent recall for this very incident, sliding door was fixed at no charge. It was found that cable which allows the sliding door to glide open and close fluently was rusted and rotted away causing it to snap. Car is parked in a covered and closed garage all year through. This was on driver side. The passenger side had the same rust and rot but since still functioning, Toyota would not replace as a preventative measure. We were always concerned that this would happened again and took great care especially on declines. While parked on flat driveway, 6 months later, second sliding door cable snapped. Thankfully no injuries. Brought it to dealer and were told that they would not cover this time. We were also told by one of the dealer's mechanics that 2009 model is exactly made like 2004-2007 so he could not understand why the recall was arbitrarily given to only those years. Now door is manual but without cable, even on the slightest decline, door slams shut. Will not stay open. This is a major concern for my children's safety. They will not cover cost to replace it or fix it but the door is not safe to use otherwise.
The power sliding door would not close completely, leaving the operation of the vehicle on the road unsafe. Upon inspecting the door, the power cord making the door open and closed looked frayed and knotted and off its tracks. The only way to get the door to completely close was to cut the cord. The door now operates manually. They passenger side cord plastic coating looks to be cracked and could eventually could become not operable as the driver side. Contacted the Toyota of des moines, they said there is an extended warranty of the power sliding door cords and its parts for 9 years and 120,000 miles, which ever comes first. Cannot fix my Toyota Sienna under the extended warranty because it was over 120,000 miles. I bought the vehicle when it was 127,000 miles. The previous owners did not get it fixed nor Honda of ames, the dealership where I bought the vehicle. I think Toyota did not do enough to get the word out to the previous owners of the extended warranty or the dealerships. I looked on the Toyota website, entered my VIN, they was nothing about extended warranties on this vehicle. This should be a recall, due to defective parts from Toyota and the potential unsafe situation this could of caused to people, especially young children. They are the target market for Toyota Sienna minivans-families with young children. If I bought a minivan with power doors, I expect to be able to use the power sliding doors as it was intended. I am very concerned about the safety of my three children who are all under 5 years old.
Very upset and frustrated with our 2009 Sienna issues. First, in 2013 was the snapped power door cable on the drivers' side rendering the door inoperable at first and now only manually operable. Received a quote to replace the door assembly with a price tag of over $1500. Had a big mixup with the dealership when we thought the repair was covered by Toyota when, in fact, it wasn't. If the car were older it would have been covered. Then, to top it off, earlier this year, the passengers' side cable snapped too. So we now have two doors, that do not work, and a repair bill over $3000!!! I feel this is a safety issue as others have reported. What if there were an accident and my children were unable to get out of the car, or emergency personnel were unable to get in? even the risk of pinched fingers in the manual door "slamming" is simply unacceptable to me. This is not what we had expected from Toyota and we truly feel this should be remedied immediately at no cost to us. All of the hassle and worry and frustration simply to have the car work as it should has led me here, filling this complaint, in hopes that it can be addressed. Thank you.
Driver side sliding door will not open at all, manually or automatically. Originally, with less than 100,000 miles, this sliding door would partially close, but just before latching closed, would reverse direction and reopen. Toyota dealer stated this was not part of Toyota's extended warranty, but replaced the hinge for the cost of parts when the passenger side sliding door also began having problems opening with the interior buttons and remote (at about 110,000 miles). Evidently, Toyota's extended warranty does not cover very much because the dealership has told me every time that it was not a warranty item, and contacting their corporate resulted in no action. After having all the items fixed at the end of may, a month later the passenger sliding door once again would not open with the switches, and quite often hangs up partially open or closed when using the handles. This causes a problem/safety issue especially when the children are dropped off and picked up at school because they (or a teacher) have to return to the vehicle, or parent get out and go around, to close the door. The driver side door not opening at all now poses a serious risk should an emergency happen and the driver would have to climb over the seat or exit the van to go to the passenger side sliding door (that may hang up) to reach our young daughter. I believe Toyota should have to issue a recall on their 2005 Siennas' sliding doors because this results in many dangerous situations and this is an extensive problem (I know of multiple owner's with these problems and a simple google search gets countless hits).
Our power sliding passenger door has had issues over the years where it wouldn't function properly, and we had it repaired at Toyota. Most recently, the door wouldn't open automatically, we would have to push it hard to make it open or close. Then, the door just wouldn't close, and we had to drive home with it partly open. We brought it into the Toyota dealership and they told us the motor needs to be replaced, at a cost of over $2,000! we can't afford this, so we told them we can't fix it, but asked if we could manually open it. They cut the cable so we could manually open it, but they told us not to use it too much or it may have further issues. Now, it appears we cannot use this door, which means my children need to enter the opposite door, entering from the street. This is a problem for us, but we are stuck because we can't afford the huge repair bill.
I had problem with my car's sliding door. It get stuck half the way and then I was not able to close that. Then I had to cut the cable. I use this car for my family but unfortunately I went to dealer they told me somehow this is not covered by warranty. I tried to use the doors manually but still their is a problem with the door. Very very bad experience after having this car and my family does'TN like due to this reason. My kids cannot use it in a friendly manner.
While vehicle was parked, ignition on, we opened the rear hatch ( manual). Upon full opening there was a loud bang and the strut on the right proceeded to release all of it's gas. The gate can be opened but will close immediately unless held in place, neither side has any support. As the gate is heavy this is a huge inconvenience. We were very lucky the person unloading was an adult and was able to keep the hatch from slamming down on them.
The power sliding door on the passenger side will no longer function when the handles are pulled or when the buttons are pushed. It lurches but never moves. It must be deactivated and used manually. We were quoted a price of $1000 to repair it and told this was very common in the 2004-2007 Toyota Sienna models. There should be a recall to have this service performed free of charge.
The power sliding doors failed on the vehicle and while I was driving down the road the door started sliding open. My kids were safely fastened in their seatbelts but the latch and safety latches both failed and this could have resulted in an accident or injury. The dealer said the latches corroded which cause the failure and proper lubrication could have prevented the defect but I can't find that anywhere in the service manual and I asked the dealer to show me that on their list of checks and he did not have any documentation that they check that. I have heard that many of these latches fail and need to be replaced but Toyota doesn't seem to think it is an issue.
My wife was shopping with my 3 year old daughter and dog and couldn't get the drivers side auto sliding door to shut. I arrived and noticed the cable sheathing was frayed approximately 6 inches in from the pulley system. The door would auto slide until this frayed part hit the pulley, sieze and return open. I manually tried pulling the door shut thinking I could get the frayed part through the pulley, but I guess the tolerances were too tight and it wouldn't allow closure. The local Toyota dealership told me to cut the cable so I cut the tensioner cable portion behind the door to allow it to close. After dropping off at the Toyota, they demanded a $1000 upfront fee from my wife for a new motor. I am trying to get them to cancel the motor purchase since the motor still works, but haven't gotten through yet. The locking mechanism still works (after I cut the cable and was able to shut the door). With the number of complaints, NHTSA needs to bring this up to Toyota and make a recall.
Passenger door on our 2008 Sienna minivan would not latch shut. Nothing was jammed in it. We pressed the automatic door button several times and finally it latched. The next day it would not open. You could hear the motor trying but it would not open when you pressed any buttons or manually. Again we pressed the button multiple times and finally it made a popping noise and released. The door opened a few inches and now the cable inside was broken and hanging down. The door no longer automatically opens and closes and the cable is still hanging from the door. We took the van to the dealer with an automatic sliding door recall letter we received from Toyota. The dealer stated the part that broke on our van was not covered in the recall. They said it would cost over $1,000. 00 to fix. We had them put door back together because we did not want to pay for the repair until we do more research on the problem.
Upon opening the driver side power sliding door, the cable snapped, and the door would not open. We disengaged the power and figured we would continue to use the door in a manual setting. However, once the door was closed, we discovered that you cannot open it if the cable is snapped. It opened up about 8-12 inches, but would go no further. Although out of warranty, Toyota agreed to fix the assembly due to an enhanced service agreement. In Jan. 2015, the same thing happened on the passenger side and we could again not use the door. After taking it to a Toyota dealer again, we were told they would not cover it under the enhanced service because it had been covered in error the first time. We asked them to just get it to a point where we could open the door manually, but they said the full repair ($1600) had to be done to do that. Upon doing research, we discovered that this is a common problem among many Toyota Sienna owners over the past 10 years. We are filing this complaint because we believe that it is a major safety hazard to not be able to even manually open the sliding doors when the power assembly fails. If there is a switch for manual operation, it should always function in manual mode. What would happen if both doors were broken and there was an emergency? children (or anyone for that matter) would not be able to quickly exit the vehicle, nor would emergency workers be able to get them out quickly. These repairs are around $1600 per door. Many families cannot and should not have to spend this kind of money to merely get a door to function in a manual setting.
2007 Toyota Sienna. Consumer writes in regards to loss of rear view monitor/ camera when vehicle battery dies. The consumer stated she could not find a sentence or a paragraph in the owner's manual, explaining how to recover the loss of the rear view monitor/camera after the battery died. The dealer informed the consumer, the navigation system would have to be sent to California. The consumer ordered a map dvd through an independent vehicle repair garage and had it loaded and that reactivated the rear view camera, cd player and radio.
Toyota issued a recall for the power cord on the electric sliding door. The design (located on the door's exterior) exposed it to the elements and caused the cable to snap. That happened to my 2004 Sienna but my van was beyond the max mileage they allowed in the recall. So we've just been using the door manually. Yesterday, my son opened the door a liitle too hard and he had to pull harder than normal to get it to close. When he pulled and the door released, the door fell off!!!! we have running boards so the door was resting on the running boards. I can not believe a door would just fall off! no door should ever fall off, especially a quality Toyota vehicle. This happened in my driveway, so we were okay but what if this would have happened when I was an hour away from home like I would have been today, at my son's basketball game? we would have had to have it towed and dealt with how to get my family of 5 back home. I believe this would have never happened had Toyota not excluded my van from the recall due to mileage.
The driver-side rear sliding door would not close by interior controls or remote. After several attempts I was able to manually force the door closed. Has happened 3 times since, once leaving the lights on and door open overnight in the cold, draining the battery and leaving my belongings unprotected and another time while my kids were loaded into the vehichle in extreme winter conditions and we were not able to close the door or drive home. Huge safety concern! I expect my children to be safe in my van which is why I purhased a Toyota and because I expect them to be non-accessible to strangers/criminal acts when they climb into our family van and I close the door. . . Dealer is saying that the issue is with the hinge and is not covered by the safety recall issued.
The cables on both the left and right side automated sliding passenger doors have snapped within a 4 months of one another (right side on 8/24 and the left side on 12/26) and now I am unable to open either door. The doors will not operate even manually so the only way for a passenger to get in our out of the car is through the rear lift tailgate or the front doors of the vehicle. This is not acceptable in the case of an emergency or accident. Toyota extended the warranty on these components to 120k miles but this was announced after my vehicle passed that mileage. Toyota is charging customers to allow the doors to be operated manually even with this being a clear safety issue. Toyota needs to recall these vehicles for this condition based on the safety issues this creates for passengers. Toyota service bulletin number (sb-0280-10) date of bulletin : oct 04, 2010 NHTSA item number : 10036906 component : structure:body:door summary : Toyota: some vehicles may exhibit a condition where one or both sliding doors do not open or close smoothly. Inspect the sliding door lock assemblies and replace the affected components as needed, according to the listed instructions.
After the rear hatch struts were replaced for the recall, the rear hatch when opened manually flies open so fast it has hit me the the head. Toyota said the new struts have more pressure to hold the door up so it will open faster, but this is dangerous. The door never opened this fast with the old struts. Toyota needs to resolved this issue.
2012 first, my driver side rear power door stopped working due to a broken cable. It was very difficult to shut the door manually even with the power switch shut off. I had to call my husband to come and assist me in closing the door so I could safely drive with my three children. This repair was not included in sb-0280-10 which Toyota extended the warranty on certain issues. Though, the repair was covered by Toyota as a one time "good will" per representatives. I continued to have ongoing issues with rear power sliding doors sticking or not closing completely. Often the beeping once the vehicle in gear indicating that the door in fact was still open. Each time, it required me to switch to manual to close door. 2014 the passenger side rear power door cable broke. Again, I brought the vehicle to Toyota. This time they said that the repair would cost $1200. After some discussion they agreed to pay for parts only as a "good will repair" leaving me to pay over $500 for labor. I contacted Toyota csp, who confirmed that this repair was not part of the service bulletin listed above. Therefore, I will not be having the repair. We will be using the doors in manual mode. This is a huge safety concern for families with young children sitting in the safety of the back of a minivan. I had trouble even manually closing the door at one point. Fortunately, the beeping indicating an open door prevented me from driving with a partially open door. But who's to say that will always function. I don't understand how some parts are included in service bulletin and others not in these doors.