Air Bag Problems of Chevrolet Impala - part 2

Chevrolet Impala owners have reported 272 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Impala based on all problems reported for the Impala.

36 Air Bag problem of the 2018 Chevrolet Impala

Failure Date: 02/08/2023

I was sold a used car w/ undisclosed accidents. Had many issues within first few weeks. Had transmission cooler lines replaced after they burst. Radiator, compressor, condenser, and much more. Then the airbag light came on. Dealership said connectors were bad. Fixed it. Light came on again. Took it in to dealership. They had it for over two weeks. The gm for all the dealerships told me the vehicle was not unsafe and told me lies. But the service girl confessed she no longer had access to my vehicle or my file and her boss and the gm had taken over working on it. She then told me they pulled Ford model air bags from my chevy Impala. Now the light has come on again. I do not feel safe or rust the dealership to fix it properly.

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37 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 01/28/2023

We bought a vehicle as is from a dealer and when we drove away the air bag comes on and off.

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38 Air Bag problem of the 2016 Chevrolet Impala

Failure Date: 12/18/2022

I recently purchased this car, and the airbag warning light will not turn off. Meaning, something is wrong with the airbags.

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39 Air Bag problem of the 2014 Chevrolet Impala

Failure Date: 11/13/2022

This car has exactly the same issues as reported in 15v465000 but Chevrolet refuses to acknowledge that this VIN should have been in their recall. The aos systems in this Impala is improperly calibrated. My child in the front seat could be seriously injured. Chevrolet themselves verified this 2014 Impala has front vented-heated passenger seats. They still refuse to help in any way. This car does not turn the front passenger airbag on and off when it detects (or fails to detect) an adult occupant in that seat.

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40 Air Bag problem of the 2014 Chevrolet Impala

Failure Date: 11/01/2022

Passenger airbag lights stays on even when its no one in the seat, also the blind side warning does not work with the already know defective sensors. Need fix to ensure my safety of me and my family.

41 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 10/28/2022

2009 chevy Impala airbag light comes on and off when it wants to bought it from a use dealer ship in 2022.

42 Air Bag problem of the 2010 Chevrolet Impala

Failure Date: 10/17/2022

About a week ago I got in my car and started driving. As I started going down the road the passengers side alarm for the seatbelt kept going off and I noticed the passenger side airbag had turned on as well. I was in my car alone and had nothing sitting in the passengers seat nor a passenger in my car. That was the first time it lasted my whole drive to work (about 13 miles) but made me think of past times my vehicle had done that as well a few weeks before that the same thing happened and I had to connect the seatbelt to make it stop. I didn’t think much of it at first and thought it was a one-off kinda thing till it became a pattern of sorts. This morning I started my car and the dash kept telling me to “service airbags” I just bought my vehicle from national auto sales in spokane washington the previous February of this year (2022) and only drive to work (13 miles) and back for the most part. Seeing the “service airbag” light on in my car was concerning because I don’t know what that means. As I looked further into things I found a recall for my vehicle for the passenger side airbags malfunctioning, recall #36110 to replace wiring in the seat. So I called gm and they couldn’t find a recall for my vehicle. I then called knudtsen Chevrolet in post falls idaho expecting it to get taken care of. The guy from the service department looked up my VIN and told me my vehicle had already been serviced in the past for this passenger side airbag recall issue at another dealership and the work had already been completed and closed so there was nothing they would be willing to do except make an appointment and pay 145. 00$ for them to diagnose the situation. I explained that the recall was for the very same thing that’s happening in my vehicle right now and that was unsafe if my airbags were malfunctioning. That if they fixed it in the past why am I dealing with that exact recall issue with my airbags now? I don’t have money to pay for something that was supposed to be fixed.

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43 Air Bag problem of the 2006 Chevrolet Impala

Failure Date: 10/17/2022

Got the car saying it needs service on the airbag.

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44 Air Bag problem of the 2013 Chevrolet Impala

Failure Date: 09/03/2022

Driving home on 9/3/22 I began to turn into a curve in the road at which time the brake light on dash came on and felt as though one wheel in the rear locked up. 2 seconds later it caused my car to spin uncontrollable down the road and slide into ditch however I slid into a field entrance and it caused my car to roll more then once and landed on passenger side. Airbags did not deploy at any time during this accident.

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45 Air Bag problem of the 2016 Chevrolet Impala

Failure Date: 09/03/2022

The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident the driver lost control of the vehicle and crashed into an embankment. During the crash the front end of the vehicle was severely damaged but the airbags did not deploy. During the crash the contact sustained a left wrist, left shoulder and neck injuries. No medical treatment was provided. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. In addition the contact indicated that the braking system was faulty and previously had experienced extended stopping distances and a grinding noise coming from the rear of the vehicle when pressing the brake pedal. The cause of the failure was not determined. The failure mileage was 56,000.

46 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 06/12/2022

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at various speeds, the seat belt warning light illuminated and remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger presence sensor module needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA campaign number: 16v507000 (air bags, electrical system). The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

47 Air Bag problem of the 2011 Chevrolet Impala

Failure Date: 06/01/2022

The contact owns a 2011 Chevrolet Impala. The contact stated that the passenger's side air bag inadvertently deactivated while a passenger was seated in the passenger's side front seat. The air bag warning light was illuminated and the air bag system message was displayed. The vehicle was taken to an independent mechanic who advised the contact to take the vehicle to a dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

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48 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 05/01/2022

The service airbag light comes on in the dash. Whether someone is in the passenger seat or not, the light came one and it stays on most of the time. I looked up recalls for my VIN, and it wasn’t included in the previous recall. (recall number 36110 passenger presence sensor and instrument cluster) but it has the same issue as all of the other 2009 Chevrolet Impalas recalled for the same exact thing. I purchased this car in December 2020 from the state of michigan so I am the second owner. My VIN should be covered under the recall. I need it fixed and it’s no okay that as dealership won’t cover my vehicle and it has the same issue. Why didn’t Chevrolet just recall all of this year, regardless of VIN? gm saving money at the cost of mine and my families safety is not okay!.

49 Air Bag problem of the 2014 Chevrolet Impala

Failure Date: 04/04/2022

The air bags from the passenger is not on. The button on top turns on when a passenger sits .

50 Air Bag problem of the 2015 Chevrolet Impala

Failure Date: 03/23/2022

Side detector system.

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51 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 03/22/2022

The contact owns a 2009 Chevrolet Impala. The contact stated upon starting the vehicle, the warning message "air bag malfunction" illuminated. The vehicle was taken to a used car dealer where it was diagnosed that the front passenger’s seat belt sensor had failed, causing the front passenger air bag malfunction. The contact became aware of NHTSA campaign number: 16v507000 (air bags, electrical system) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

52 Air Bag problem of the 2017 Chevrolet Impala

Failure Date: 03/04/2022

While sitting in my car at a gas station my driver seat air bag went out. With no warning.

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53 Air Bag problem of the 2014 Chevrolet Impala

Failure Date: 02/22/2022

Multiple electric concerns. . . Airbag light, park assist, inop camera, and losing communication with bcm(?) found multiple communication codes for a variety of different modules. Found main source to be from the "side detection modules". Found fuse 62 blown underhood. Inspected side detection modules and found "a lot of corrosion" on both modules and connectors. Needs side detection kit. I purchased the used Impala on 12/19/2020 with 63,897 miles. The first time this issue was a concern was on 07/02/2022 at merit Chevrolet (mn). Mileage was at 83144 at that time. Diagnosis . . . Recommend both rear side detection modules and harness? according to special coverage adjustment #n172097060 it is known to be subject to "water intrusion"? this problem affects the whole electrical system which includes airbag function. Why does this safety concern have a limited coverage time? according to the "special coverage" document, there was an 80000 mile timeline? this appears to be an ongoing issue with this year, make, and model and my feeling is that a "special coverage" is denying the safety problem and putting it on the consumer?.

54 Air Bag problem of the 2015 Chevrolet Impala

Failure Date: 02/22/2022

It appears that my vehicle had a special coverage bulletin titled “n172097060 - special coverage side blind zone alert module water intrusion” this special coverage only covered vehicles for 6 years or 80,000 miles. This week I started experiencing problems with my vehicles side blind zone alert system. From everything that I have read it appears to be the same issue that led to the special coverage mentioned above being issued. However, my vehicle is now outside of the specified coverage limitations. I believe that it should still be covered as it still remains a safety issue. Regardless of how many years or miles have passed. Thank you.

55 Air Bag problem of the 2015 Chevrolet Impala

Failure Date: 02/02/2022

Passenger front seat presence sensor says someone is sitting in the seat even when empty. Also seat belt warning light and audible alert is affected. I occasionally have four small children in the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.

56 Air Bag problem of the 2010 Chevrolet Impala

Failure Date: 02/02/2022

The contact owns a 2010 Chevrolet Impala. The contact stated while driving 30 mph, she noticed the "service air bag system" warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the air bag seat sensor and side impact sensor to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The manufacture informed that contact that her VIN was not included in NHTSA campaign number: 16v507000 (air bags, electrical system). The failure mileage was approximately 137,700.

57 Air Bag problem of the 2015 Chevrolet Impala

Failure Date: 12/28/2021

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light and the front passenger’s seat belt warning light illuminated with an audible beeping sound. The contact continued to drive the vehicle. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA campaign number: 15v465000 (air bags). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 25,000.

58 Air Bag problem of the 2017 Chevrolet Impala

Failure Date: 12/16/2021

The contact owns a 2017 Chevrolet Impala. The contact stated that while driving approximately 50 mph a tractor trailer crashed into the front passenger side of the vehicle causing the vehicle to cross two lanes of traffic and collide into a barrier wall. During the crash no air bags deployed. The driver sustained injuries to the back, spine, torso, arms, knees and shoulders which required medical treatment. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. Also, while the keys were inside the vehicle the doors had locked and the contact was unable to enter the vehicle. A locksmith was called to open the doors. The cause of the failure was not determined. The failure mileage was 72,000.

59 Air Bag problem of the 2011 Chevrolet Impala

Failure Date: 11/08/2021

Airbag light won't go off.

60 Air Bag problem of the 2010 Chevrolet Impala

Failure Date: 10/05/2021

The contact owns a 2010 Chevrolet Impala. The contact stated that upon start-up of the vehicle, the air bag warning light illuminated on the instrument panel. The contact called the dealer where he was informed that the vehicle was not included in NHTSA campaign number: 16v507000 (air bags). The contact attempted to reach the manufacturer but was not successful. The vehicle was not repaired. The failure mileage was 155,063.

61 Air Bag problem of the 2010 Chevrolet Impala

Failure Date: 08/18/2021

The airbag service light comes on!.

62 Air Bag problem of the 2013 Chevrolet Impala

Failure Date: 08/03/2021

The contact owns a 2013 Chevrolet Impala. The contact stated that her vehicle would fail to start up after multiple attempts without warning. The contact stated that while her fiance was driving at 55 mph, the vehicle shut off without warning which cause him to crash into a ravine. The airbags did not deploy upon impact. The contact and her fiance suffered minor scrapes and bruises but did not seek medical attention. A police report was filed at scene. The vehicle was towed to an independent tow yard where it was deemed a total loss. The dealer was contacted about the incident and was informed that they could not pick up the vehicle to perform an investigation. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was unknown.

63 Air Bag problem of the 2014 Chevrolet Impala

Failure Date: 07/02/2021

Gm had sent a letter in March 2020 about a known defect with the passenger presence module that wires could become disconnected over time, leading to a service airbag message and the passenger airbag failing to deploy when commanded. Gm stated that they would provide additional protection (read extended warranty) on this condition to be repaired at no cost within 8 years of the date the vehicle was placed in service or 80000 miles, whichever was first. My 2014 Impala just had this issue occur on July 4, 2021, and when requesting gm to perform this repair at no cost for me (vehicle mileage is 77000 miles), gm stated that this extended warranty ended January 2021. This date does not match the 8 years called out in the letter they sent, as the general public couldn't even buy this vehicle until April 1, 2013 at the very earliest. Gm refuses to pay for the fix of a known defect within a critical safety system on one of their vehicles due to a poor design. Conveniently, this issue occurred on my Impala ~1-2 months after the supposed end of coverage date, even though there is nothing documenting why this date was chosen or any data that supports that this issue will only occur inside of the quoted extended warranty window in the letter. Gm needs to issue a recall on this rather than an extended warranty that doesn't cover a known defect within their design/manufacturing.

64 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 07/01/2021

The contact owns a 2009 Chevrolet Impala. The contact stated that the driver’s side air bag warning light was illuminated on the instrument panel. The contact had taken the vehicle to the local dealer and she was informed that the failure was due to a defective seat sensor wiring. The contact was given an estimate for the repair which she declined. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 47,000.

65 Air Bag problem of the 2015 Chevrolet Impala

Failure Date: 06/28/2021

The contact owns a 2015 Chevrolet Impala. The contact stated that the driver’s and passenger’s side air bags deployed inadvertently without warning light. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The contact was still awaiting a response. The failure mileage was approximately 106,000.

66 Air Bag problem of the 2014 Chevrolet Impala

Failure Date: 06/23/2021

My dashboard reads, service air bag. Everytime I turn it on as of this morning. 6/23/21 @ 1pm central time. I've read about the recall on these models as well of air bags deploying and throwing pieces of metal at drivers. Cause of molded air bag housing.

67 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 06/09/2021

The contact owns a 2009 Chevrolet Impala. The contact stated that after restarting the vehicle, the air bag warning light remained illuminated with the “service air bag" message displayed on the instrument panel. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA campaign number: 16v507000 (air bags, electrical system). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

68 Air Bag problem of the 2010 Chevrolet Impala

Failure Date: 05/17/2021

The contact owns a 2010 Chevrolet Impala. The contact stated that when the vehicle was started, the air bag warning light illuminated. The local dealer was contacted by phone however, the vehicle was not diagnosed. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 16v507000 (air bags, electrical system) however, the VIN was not included. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 160,074.

69 Air Bag problem of the 2009 Chevrolet Impala

Failure Date: 04/01/2021

On and off air bag light on speedometer area also service air bag will not stay on long enough to diagnose.

70 Air Bag problem of the 2010 Chevrolet Impala

Failure Date: 03/08/2021

Air bag service message comes up on the information panel with the air bag light on. Did a diagnostic check showed passenger air bag. I reached under the seat and shook the wires the light and message went off, however the diagnostic check still showed the passenger air bag system. Found recall number 16v507000. The dealer says my VIN is not in the recall however it seems I have the same problem the recall describs.



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