Air Bag Problems of Chrysler Town & Country - part 2

Passenger side headrest literally exploded open due to a broken plastic tab. I was only mildly injured but definitely felt the after effects in my neck and back. Definite safety concern. I'm worried the driver side headrest will do the same thing as we are driving. Absolutely should be a safety recall.

See all problems of the 2014 Chrysler Town & Country 🔎.

The contact owns a 2010 Chrysler Town & Country. The contact stated that while the contact's sister-in-law was driving 45-50 mph, the hvac system shut off and the vehicle lost power of steering. Additionally, the vehicle stalled. The contact was an independent mechanic who was unable to duplicate the failure. The contact related the failure to NHTSA campaign number: 14v373000 ( electrical system, airbags). The manufacturer was not made aware of the failure. The failure mileage was 100,000.

See all problems of the 2010 Chrysler Town & Country 🔎.

Active headrest deployed without collision.

The contact owns a 2008 Chrysler town and country. The contact stated that while driving approximately 65 mph, the driver’s and passenger’s side curtain and front air bags suddenly deployed. During the failure there was no collision to cause the air bags to deploy. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact was informed that the VIN was not included in the NHTSA campaign number: 11v394000 (air bags, equipment). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 170,160.

See all problems of the 2008 Chrysler Town & Country 🔎.

The contact owns a 2012 Chrysler town and country. The contact stated while making a right turn, another vehicle stuck the passenger side of the contact vehicle, causing several damages to both vehicles. All air bags deploy, but the front passenger and driver side air bags did not deploy. The contact suffered several injuries and sought medical attention. A police report was filed. The vehicle was towed and deemed totally lose by the insurance company. The manufacturer was not contacted. The failure mileage was 138,000.

See all problems of the 2012 Chrysler Town & Country 🔎.

Driver captain seat head rest deployed on it’s own without an accident. Fortunately, I was sitting in the parked when it deployed…. No injury just scared me. Electrical: I’ve been dealing with a parasitic drain no my battery. I have these amber lights around my light switch, around my overhead console, around my inverter power outlets in the rear and around other dash controls. You can only see it at night. Dodge said it was because of a failing radio. I disconnected the radio, waited until it got dark, and the lights were still on. Pulling the m12 fuse (30 amp) the power drain stopped and the amber lights go out. I’m unclear what’s causing the additional drain. On the internet I keep running a cross bad tipm’s for sporadic electrical issues and power drains that happen. May trade it.

Local chyrsler will not replace parts that have been recalled. I was told when to come in to have the parts replaced. They had the parts. I came in, after 3 hours they told me they had to order the parts. The next morning they emailed they had the parts. I could come in the next day at 2:00,I said ok. Then I received an email an hour later that my appointment was at 9:21 that morning,it was now about 11. I don't have a phone, and my emails were blocked when I tried to contact them. They are giving me the royal run around. Can you help me? should I just forget the whole matter? dealer is in gaylord. ; ;.

The contact owns a 2008 Chrysler town and country. The contact stated that the airbag warning light had appeared on the instrument panel. The vehicle was taken to dealer where she was informed that the vehicle was not under recall. The contact then took the vehicle to an independent mechanic where a diagnostic was performed which showed that the airbag module was defective. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

Passenger headrest violently exploded forward without warning while car was parked and running with no passenger seated. Should be recalled!!!!!!!.

On 1/02/2023, I was getting in the van and the driver side active headrest popped open. The vehicle was parked and was turned off when this happened. I searched online to see how to fix it and many customers have the same complaint and forums recommended that I report this to NHTSA. Please let me know if you need pictures or any other information.

See all problems of the 2016 Chrysler Town & Country 🔎.

My wife had a collision with another vehicle. She rear ended a pick up truck. The airbags deployed sending a retainer from the driver side airbag into her cheek. The piece was embedded in her cheek from Dec 27 2022 until Jan 17 2023. She saw two doctors about the issue they thought she had a bump from the airbag deploying and a small cut. No one thought twice about it. On Jan 17 2023 she went to prompt care and told them she thinks there was something embedded they agreed and told her to contact a surgeon. The referral was placed for a surgeon however on the evening of Jan 17 2023 she scratched the scab and then the scab fell off and the little snap like retainer fell out.

Airbag light keeps turning on and off all the time. This is a very serious issue. It is also happening on my other vehicle which happens to be the same year and also made by Chrysler (Jeep) I need help. I already contacted dealership about but didn’t get any help.

Driver side active head restraint popped open. The air bag did not deploy but the plastic tabs holding it together broke inside.

See all problems of the 2015 Chrysler Town & Country 🔎.

Airbag light is on as well as periodic sound alert. Safety aspect I am unsure as I do not see any recall on the vehicle. Dealer wants too much money to inspect but says the car is fine to drive. Online reports contradict this information. No other issues present with vehicle.

The driver headrest popped out and struck me in the back of the head, nearly caused me to crash. I've seen online this is a previous reported issue, however no recalls. This is very dangerous and I was traveling with me one year old. . .

While driving at highway speed the front passenger side headrest deployed into its crash position. There was no collision, the vehicle was at was at highway speed. The front passenger’s head was whipped forward, causing neck pain.

Driving down the road about 3 or 4 months ago driver head rest blew apart hit me in the back of the head. About 3 days ago my son was getting something out of the glove box and passanger headrest blew apart lucky he was far enough away it barley touchex him. No accidentshappend just randomly went off. Started to read abouy it. And their is a safty lawsuit going with no recall yet. Very unsafe.

Car was in drive way and passenger seat head rest popped out while no one was in the car.

My son was seated in the front passenger seat on his phone. The car was parked and not on. He was waiti for for me to get in. In his words the "head rest shot out" at him. Sure enough when I entered the van the head rest was deployed. I asked him if he sat down roo hard, was jumping around, anything that the van could have confused as a collison. He said no, he was sitting like normal waiting for me playing on his phone. And then pow!.

There was no recall. It was an extended warranty sent to owners. We are the 2nd owner. Never recieved it. It is active head restraint x91. We spoke to Chrysler they say the expiration was 11/11/2021. This is a hazard. The airbag is in the headrest. With it broken if the car us in an accident the headrest will impale the passenger. Chrysler knows this is a problem but will not extend the warranty for this issue. My vehicle is a 2010 Chrysler town and country. The mileage is only 27,000. This should be covered.

My spouse was driving and the headrest air bag deployed hitting her in the back of the head. There were no warnings before it happened and the dealership said that it seems to be an issue that they are aware of but there are no recalls at this time. Since this has happened the seatbelt light is on.

The contact owns a 2008 Chrysler town and country. The contact stated that he had received a recall notice for NHTSA campaign number: 20v396000(air bags). The contact took the vehicle to a dealer where they were able to replace the air bag but not the emblem. The contact then moved to iowa where he had the emblem replaced at kriegers Chrysler Jeep Dodge ram(3205 us-61, muscatine, IA 52761) under the same recall. After the emblem was replaced, the air bag warning light would intermittently appear on the instrument panel. He also stated that while driving at various speeds, the brakes would engage independently as both the abs and traction control warning light would illuminate on the instrument panel. The vehicle was taken to an independent mechanic who informed him that the cause of the failure was a result of a faulty air bag replacement. The dealer was notified of the failure and the contact was given an appointment for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

My clock spring went out which causes the air bag light to stay on and now my air bags do not work. It had been confirmed by the dealership. And it happened 3/2022.

The contact owns a 2009 Chrysler town and country. The contact stated after parking the vehicle at her residence, shortly after she heard a loud abnormal noise. The contact stated when she approached the vehicle, she saw the front driver’s and passenger’s side airbags had deployed independently, shattering the front windshield and rear passenger’s side windows. The contact stated no one was injured nor sought medical attention. The contact towed the vehicle to a local dealer where it remained. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

See all problems of the 2009 Chrysler Town & Country 🔎.

Was rearended by an 18 wheeler doing 55 mph I was stopped waiting for oncoming traffic to pass so I could turn left. He never braked. The van was pushed 200feet before it began to roll into trees. None of the airbags were deployed nor did the seatbelts lock. All 3 people were injured.

See all problems of the 2006 Chrysler Town & Country 🔎.

Vehicle would lose power. First problem was while at the gas station with my children (age 4 and 1) and with the key in the cup holder, the doors locked on their own. I had to call my husband to bring spare key. The next issue was the vehicle battery drained and had to get jumped. The last issue was the vehicle would not turn on. All of the lights turned on but would not crank over. Took it to my local dealership and was advised that the tipm failed.

See all problems of the 2011 Chrysler Town & Country 🔎.

After 2 complaints about defective air bag sensors "that got me nowhere", I guess you can forget about it because I put a piece of tape over the airbag light. They put the junk sensors in all the 2005 vans and some 2006 but for some reason not all were recalled. . I don't understand why this hasn't been resolved. . I'll be damned if I'm paying 300-400 bucks for something that other people are getting repaired for free. . Thanks for nothing. . .

See all problems of the 2005 Chrysler Town & Country 🔎.

The passenger front seat head rest deployed on its own. It looks like a plastic pin inside the headrest broke and popped open by itself!!!! this is very dangerous. I should not have to pay for this dangerous manufacture defect!!! the vehicle was never in a accident!!!!.

See all problems of the 2013 Chrysler Town & Country 🔎.

Headrest deployed without reason. Was stopped at a light, not moving, and head ready deployed and hit me in the head.

The active headrest restraint deployed & broke the plastic without being in an accident. No way to reset since the place is broken.

The van was parked and ignition turned off. Airbags deployed without warning. No collision, no bumpy road conditions, and no warning prior to deployment. Van was inspected at repair shop through insurance where they determined it was a manufacturer issue. When we contacted the manufacturer they stated since there was no recall they could not help us. Police was called and report made. Also have witnesses that van was parked and turned off at the time. Thankfully no one was in vehicle or could have been worse. Front airbags are the only ones that deployed.

While my wife was driving down the highway heading home from work the front passenger seat headrest exploded. She said the explosion was so loud and startling that she almost wrecked. Had there been a passenger or it been the drivers seat there could have been serious head or neck injuries. Upon looking at the exposed headrest it appears that the plastic that holds the latch bar in place is weak and ripped out.

Passenger side headrest airbag deployed into back of passenger’s head while the vehicle was moving at a slow rate of speed, approximately 25 mph on school/residential street.

I have written an email today customerservicesinternational@fcagroup. Com; communication@stellantis. Com, investor. Relations@stellantis. Com about the following issue on my 2013 town and country touring. I am hoping they will respond to my request ASAP. Here is the note (minus the personal details): on July 27, 2021, I went to my driveway and saw that something was amiss with the driver’s headrest. It seemed to have deployed for no reason. I googled this and learned that it is a defective active head restraint (ahr) system in many Chrysler vehicles, where the plastic breaks off and the headrest deploys unexpectedly when the car is not involved in an accident. I went to have a closer look and sure enough, the plastic piece in the headrest had broken off, causing the headrest to deploy. Because the plastic is broken, I cannot get the headrest to go back into place. This is definitely a defective part in the manufacturing of the vehicle. I am lucky that I was not driving at the time as I am sure it would have given me whiplash on top of the shock of having something like that explode behind my head which could have caused an accident. I read online that there are several class action suits in process for this exact issue against fiat Chrysler automobiles. I don’t necessarily want to take part in the law suit -- I just want to get this headrest fixed so that the car is safe to drive again. How can such an important component of the car just give away like that, time and time again, and not be a recall? there have been other recall issues on this car regarding the airbag -- but not this headrest, although I believe that fiat Chrysler is well aware of the issue. In any case, since it is not a recall issue, I am asking that you kindly extend my warranty to 10 years/unlimited mileage to cover this faulty headrest, and I will get it fixed as soon as possible. I am attaching pictures to show you the headrest, VIN, and odometer. Please rectify this situation. Thank you.

The contact owns a 2008 Chrysler town and country. The contact stated that there was a hole where the emblem was located on the steering wheel. The vehicle was taken to the local dealer to be serviced under NHTSA campaign number: 20v396000 (air bag, steering) however, the emblem was removed but not replaced. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 190,000.