Air Bag Knee Bolster Problems of Dodge Caravan

The contact owns a 2006 Dodge Caravan. The contacts wife was involved in a crash while driving 20 mph. The air bags in the steering column deployed properly; however, the air bags underneath the steering column were obstructed by a piece of solid metal that fell on her legs. A police report was filed. The insurance adjuster stated that the failure could have caused serious injuries to her legs. The vehicle is currently being repaired. The failure and current mileages were 9,300. Updated 12/12/2007 updated 12/12/07.

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My mother was involved in an accident, driving at 23 mph in a Chrysler minivan. She hit a telephone pole head on. The air bags deployed, although they did not touch my mother, she was wearing her seatbelt. When the knee airbag deployed however, the door covering it was what hit my mother in both her shins with the force of the air bag behind it! although it did not break any bones, the impact caused extensive bleeding and edema under the skin. She suffered a cracked rib and breast bone in the accident, which we all understand, but the added agony of having two extremely bruised and swollen legs (purple, green, red--with lime sized clots under the skin) from her knees to her ankles caused by this "safety device" is infuriating!!! where do I go for answers???.

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