Power Train Problems of Ford Edge - part 2

On September 1, 2025, at approximately 11:30 pm, I was driving my 2016 Ford Edge (VIN: [xxx] ) southbound on red arrow highway near [xxx] , returning home from work. Without any warning lights or prior symptoms, the vehicle suddenly lost all ability to provide power, even though the engine continued running. The transmission stopped engaging gears, and the vehicle began making grinding noises while rocking back and forth violently. The posted speed limit on this section of road is 45 mph, and there were several vehicles traveling behind me. The sudden loss of propulsion created an immediate traffic hazard, forcing me to pull over onto a very narrow shoulder, putting myself and others at risk. After coming to a stop, the vehicle could not shift into drive or reverse and had to be towed. The failure was diagnosed by pro transmission in benton harbor, mi, which confirmed a complete transmission failure. The odometer reading at the time was approximately 154,000 miles. Ford motor company has acknowledged transmission issues in this model and year through a customer satisfaction program, but coverage is limited to vehicles under 10 years old and below a specific mileage threshold. My vehicle qualifies by age but exceeds the mileage limit, even though the transmission failure occurred suddenly and prematurely. This vehicle has also been subject to multiple recalls, including one for engine coolant leaks and two new ones (for the backup camera and brake line leaks). These repeated failures raise broader safety and reliability concerns. The sudden transmission failure at well driving posed a serious safety hazard and nearly caused an accident. I am requesting that NHTSA investigate Ford’s known transmission defect in the 2016 Ford Edge and consider whether the existing customer satisfaction program should be expanded to include higher-mileage vehicles experiencing the same issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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1am filing this complaint regarding my 2016 Ford Edge (VIN: [xxx] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under customer satisfaction program (csp) 22n12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (a&m auto repair, invoice #[xxx]) showing that a technician identified noise from the rear of the engine/front of the transmission area and suspected flexplate cracks at that time. Despite this, my vehicle never received the csp repair. Ford is refusing to cover the repair because my vehicle has exceeded the 120,000-mile cutoff for csp coverage. However, this is not acceptable because: •the defect was documented earlier and existed within the coverage period. •more importantly, this is a serious safety defect that can cause sudden power loss while driving, creating a high risk of accidents. •Ford has incorrectly limited the remedy under a csp with a mileage cutoff, instead of issuing a proper safety recall without mileage limits. Requested action: I am requesting NHTSA to investigate and require Ford 1. Treat the flexplate defect as a recall, not a csp. 2. Provide full repair coverage for affected vehicles regardless of mileage. 3. Ensure consumer safety is not compromised by arbitrary mileage cutoffs. In addition, my vehicle has also experienced repeated brake warning lights, which aligns with Ford’s brake hose recall (NHTSA recall 25v544). The combination of braking issues and flexplate failure creates an extremely unsafe condition. Thank you for your attention to this urgent safety matter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

What component or system failed or malfunctioned, and is it available for inspection upon request? transmission how was your safety or the safety of others put at risk? had the transmission gone out on the road, she could have been in an accident has the problem been reproduced or confirmed by a dealer or independent service center? yes, independent service center has the vehicle or component been inspected by the manufacturer, police, insurance representative, or others? no were there any warning lamps, messages, or other symptoms of the problem before the failure, and when did they first appear? no warning or cel before or during the slippage.

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The contact owns a 2020 Ford Edge. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. There was no warning light illuminated. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

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The technical bulletin TSB 21-2389. It’s requiring me to get a new torque converter.

Was unable to accelerate quickly. Very scary. Torque converter lurching.

Our Ford Edge st has 43,000 on it and there are times that when we if shift from park to reverse or reverse to drive, it sound and feels like the transmission dropped out of the vehicle and sounds like a bullet from a gun. Since it is out of the 3 year/36,000 warranty, Ford wants $200 to diagnose it and what it will cost to repair it. I haven’t taken to Ford, based on the fact that this as it is a known issue.

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle sputtered while the accelerator pedal was depressed. The powertrain warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 74,492.

My vehicle transmission gear selector went out I believe. While having my mechanic try to see if something was happening with transmission, the vehicle was placed into neutral and the tires started spinning as if it were in drive. The vehicle does not do the appropriate action when the gear is selected. In addition, it will not reverse when selected. When the mechanic was looking at transmission and wheels began to spin while in neutral, he was under car near front tire and injured his hand due to the vehicle not doing the appropriate action. The vehicle is available for inspection if requested. There was a prior recall on the same issue for model year up to 2019 however mine is a 2020. I have seen numerous complaints of the same issue in many online forums but Ford has offered no help. They have not offered anything more on this issue except for an astronomical quote to have it tested and no actual idea on how to fix it. There were zero lights that came on regarding the issue and I had no warning while driving my vehicle that stopped and would not proceed to drive when it was driving perfectly fine right before.

Has the 8f35 transmission which keeps stuttering/jerking at or about 35-45mph. Took it to a transmission specialty shop and to Ford dealership to get quoted over $10k for a new transmission. The vehicle has 67,500 miles.

The car was starting to jerk it felt like it was not getting gas or something. I took it to the food dealership and they told me the torque converter needed to be replaced. The estimate was 4818 plus tax. I researched this issue and found several complaints and feel there should be a recall. I even got an extended warranty but it expired. There were no warning lights or notifications stating there was a problem.

Engine coolant issue, known problem for this model year of Ford Edge. Total engine failure at less than 60k miles. Engine light would come on and go off. Mild hesitation at start up. Went to leave one day and found vehicle would no longer start. Towed away and diagnosed with complete engine failure and coolant intrusion. Called Ford and was informed that while there was a service bulletin that directly acknowledged that these faulty engines are unsafe as is, they are not issuing any assistance to anyone who has an affected engine. This engine failure occurred apprx one week after visiting a Ford dealership where they did routine recall work. We asked about our check engine light and because the light was not on while at Ford they could not complete a check of the engine. During the other routine checks they did, they also claimed to have inspected the battery which at the time had terminal covers that were visibly overflowing with corrosion! we were not informed of this issue either. Cost to repair is about 10-14k, the value of the vehicle.

1-transmission is shuttering, jerking at low speeds when accelerating or braking to slow down. When this happens the engine shuts off right in the middle of traffic or on the freeway. 2-the transmission repair mechanic said the transmission needs to be replaced and during removal and inspection, he said it's the worst he has ever seen. 3-Ford said there is no recall on my model, but the internet search says lots of people are having the same issue with "jerking" "shuttering" at low speeds when the transmission is in lower gears. 4-vehicle is in the shop getting a new transmission at a cost of approx. $8,000.

I’m having an issue where there’s a sudden loss of all power while driving at highway speeds, forcing me to slowly move to a safe spot while trying not to get hit by other cars. Once I’m safely stopped, I have to turn the vehicle off and back on, and then the power is restored—but the problem can randomly happen anytime at speeds over 65–70 mph. No codes are showing. A repair shop couldn’t find the issue, and even the dealership says everything is fine and just tells me to keep driving it. Sometimes it happens twice in one day, and other times I won’t see it for a week.

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At around 73k miles, the transmission was starting to have trouble downshifting into lower gears. I brought it into Ford service shop, and they said nothing was wrong with it. It keeps happening now and then since. At 114k miles, the torque converter wouldn't drop down. It was dispersing metal shavings into the transmission fluid and completely damaged the entire transmission. The entire transmission needs to be replaced, it won't even drive at all anymore. There were no warnings.

My Ford Edge egr valve failed causing the engine coolant to burn in the engine cylinders and coming out the exhaust if it over headed could have caused engine failure. Was repaired with the same parts that failed hope the engine does not have damage that won't be seen till later I looked it up found out there are lots of Ford Edges and escape doing this plus I had to pay 100 dollars deductible I think Ford should recall all these cars and replace with an upgraded part that won't fail my Edge only has 34000 miles on it.

This car hesitates, engine light indicates misfire. Dealer confirms coolant leaking into the engine. I find out now this is a well known and widespread problem with Ford engines in this era. The car is unsafe to drive due to impending sudden and complete engine failure.

Vehicle is experiencing sluggish acceleration and stalling when driving under 40 mph. Vehicle has stalled in heavy traffic on occasion. Further investigation with transmission is being conducted soon. No other issues with powertrain to this point, vehicle maintenance has been on or only slightly behind schedule per recommended maintenance schedule. Hundreds of other similar make and model vehicles have reportedly had similar issues.

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The contact owns a 2018 Ford Edge. The contact stated that at start-up, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the flex plate, flywheel, and transmission pump were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

Automatic transmission is slipping as it moves through the gears. Causes the car to shudder.

The contact owns a 2019 Ford Edge. The contact stated while driving and exceeding 40 mph, the vehicle hesitated. Additionally, while attempting to make a left or right turn, there was an abnormal thumping sound coming from the wheels. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond as intended. There was no warning light illuminated. An independent mechanic was contacted, and the vehicle was taken to the independent mechanic to be diagnosed. The contact was informed that transmission fluid was leaking from the transmission and the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 20v550000 (power train); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 76,402.

Torque converter failed at 88,000 miles. This is a known problem in this vehicle.

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a yellow wrench symbol (power train malfunction), and the vehicle went into limp mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 mph. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

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The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly hesitated and shifted between gears before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The contact stated that the transmission was replaced three times within 6 years. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 62,000.

Bucking under acceleration.

Nhtsa reported recalls on my vehicle which are now not being reported VIN: [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The torque converter is bad and is sputtering, jerking, not shifting, hard shifts, this is not safe. This is a danger to me and others when the car is jerking and not shifting correctly, safety hazard! Ford dealer confirmed the torque converter is bad. Hundreds, if not thousands of others complaining about their Ford Edge having the same issue. No warning or other problems, or symptoms, it just started jerking and sputtering.

Gettting told the torque converter is going out.

At 80000 miles, the car started stuttering while shifting between 2 to 4th gears. The dealer diagnosed it as a bad torque coverter. I had this fixed and the check engine light came on as the car started missing and slipping gears. The next correction will be a transmission replacement, as the car is slipping and missing while trying to accelerate and decelerate. This is causing lurching and lack of acceleration which can lead to be rear ended or not making a left hand turn and getting hit in my side.

The transmission started shuddering at 70,000 miles because torque converter was having severe problems due to software which was verified by the Ford dealership service department mechanic on 9/3/2025. Ford refuses to do a recall on this matter even though my vehicle was about stall out while driving on a hill upward. There is no warning codes or anything on the log history of the vehicle computer. No indications are given which is a safety concern to drivers and bystanders.

The transmission is bad. Ford dealership states it needs a new torque converter and that this is a very common issue among the Edges. Also have been informed by many Ford mechanics that replacing the torque converter is simply a band aid to the issue and will likely need a whole new transmission even if I replace the torque converter. I feel this is a safety issue to myself and others simply bc the transmission can fail at any moment. There were no warning lights on the dash or codes that come up related to the transmission prior to the issue occuring. When hooked up to a scan tool after the issue started there are still no warning lights or codes displayed related to the issue. I have had it at the Ford dealership as well as a few other mechanics have looked at it. Nobody other than the Ford dealer could tell me what was wrong with it. It stutters really bad between 20-40mph as well as above 60mph when traveling at highway speeds.

Car shudders and lurches upon acceleration and while utilizing gas pedal. Continues throughout the drive. Front center camera alerts to a crash when not even close to one. Sync system goes black on the screen, especially upon starting the ignition and when car is in reverse.

2019 Ford Edge 40000 miles and has shuttering and jerky shifting below 30mph. Dealer says torque converter is bad also auto start stop not working. Car is well taken care of and garaged. This seems to be common issues with this model and year vehicle should be a recall.

Transmission constantly skips or does not engage and is often quite jolting. Have taken it to the dealer several times when it first started happening and they said it was driving fine. Have just over 60,000 miles and it has progressively gotten worse.

Transmission is very jerky. Dealership confirms that the torque converter needs replaced.