Electric Power Assist Steering System Problems of Ford Escape

The contact owns a 2013 Ford Escape. The contact stated while reversing the vehicle, the “steering assist fault - service required” warning light illuminated, and the steering wheel became very firm. The vehicle was taken to an independent mechanic and stated that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA hotline to file a complaint. The failure mileage was 105,000.

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The contact owns a 2008 Ford Escape. The contact stated that while her son was driving approximately 35 mph, the steering wheel seized and would not turn in either direction. The driver turned off and restarted the vehicle; however, the steering wheel functionality returned but the power steering assist was inoperable. The driver was unaware of any warning lights being illuminated. The contact's husband arrived on scene and drove the vehicle back to the residence. The vehicle remained in the driveway and had not been taken to be diagnosed or repaired. The contact had spoken to independent mechanics who had not diagnosed the vehicle, but verbally stated that there were recalls for similar years, makes and models. The contact called the manufacturer and was informed that there were no open recalls on the vehicle. The failure mileage was approximately 190,000.

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The contact owns a 2011 Ford Escape. The contact stated that while driving at 35 mph on a roundabout, the steering wheel inadvertently lost power steering functionality. The contact veered to the side of the road. The contact turned off and restarted the vehicle and power steering functionality returned. The contact continued to drive the vehicle; however, the failure reoccurred several times while driving. The vehicle was taken to the dealer who diagnosed that the torque sensor signal needed to be replaced. The vehicle was taken back to the dealer and the contact was informed that the manufacturer suggested that the entire steering assembly be replaced. The dealer informed the contact that the repair would be completed at his expense because the VIN was not included in NHTSA campaign number: 14v284000 (steering). The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 113,000.

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Electric power steering assist as I was driving on I-90 heading east Saturday evening October 2, 2021 the power steering all of a sudden stopped working causing to have wrestle for control of the steering to avoid an accident. The problem still exist and hasn't as of yet been confirmed other than the fact that the power steering is still not working. There has been no inspection there was no warning of anything the power steering just all of a sudden stop working.

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The contact owns a 2012 Ford Escape. The stated that while his wife was driving 35 mph, the steering wheel became inoperable without warning. The vehicle was taken to the local dealer where it was diagnosed that the steering column assembly and power assist steering unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 93,000.

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The contact owns a 2011 Ford Escape. The contact stated that while driving into a parking area at a slow speed, the vehicle abruptly lost electric power steering assist. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure recurred and had since become a regular failure. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigation, the contact related the failure to NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 95,000.

The contact owns a 2011 Ford Escape. The contact stated that in 2014, his vehicle was repaired under NHTSA campaign number: 14v284000 (steering) at Ford & Lincoln of smithtown (440 east jericho turnpike, st james, NY 11780). The contact stated that while driving at various speeds, the power steering assist warning message flashed intermittently and the vehicle loss power steering functionality. The vehicle was taken back to the same dealer, where he was informed that the vehicle was no longer under recall. The manufacturer was notified of the failure. A recall repair approval request was filed however the request was denied. The vehicle was not repaired. The failure mileage was approximately 57,000.

Tl the contact owns a 2005 Ford Escape. The contact stated while driving at 10 mph, the engine stalled as the check engine warning light illuminated. The brake pedal was depressed but failed to respond. The contact stated that the power steering and braking ability seized. The vehicle was able to restart after numerous attempts. The vehicle was taken to (beach Ford 2717 virginia beach blvd, virginia beach, va 23452 (757) 486-2717) but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 127,000.

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2008 Ford Escape. Consumer writes in regards to power steering system recall notice. The consumer stated it was difficult to make an appointment. She called three dealerships, and they all had some type of issue. Recall # 14v284000.

The contact owns a 2008 Ford Escape. The contact stated that while driving at approximately 60 mph, the air bag and check engine warning lights illuminated continuously. In addition, the vehicle began shaking. The failure recurred on multiple occasions. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 14v284000 (steering) and after the recall repair, the failures occurred. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.

The contact owns a 2009 Ford Escape. The contact received notification of NHTSA campaign number: 14v284000 (power steering). The vehicle was taken to a dealer where the recall repair was declined due to the contact not experiencing a failure. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact did not experience a failure.

2008 Ford Escape. Consumer writes in regards to steering column issues. The consumer stated the electronic module in the steering column failed.

Cpsc: i1320536a. 2008 Ford Escape. Consumer stated these cars have power steering control issues. The consumer stated the power steering control module, an integral part of the new electronic power assist steering system can malfunction without warning and the leave the driver without steering.