Hydraulic Power Assist Steering System Problems of Ford Escape

The contact owns a 2009 Ford Escape. The contact stated while driving 15 mph and attempting to make a turn, the vehicle inadvertently lost power steering. There were no warning lights illuminated. The contact was unable to turn the steering wheel after several attempts. The contact shifted to reverse and reversed back to her parking space using excessive force to steer the vehicle. The contact referenced NHTSA campaign number: 14v284000 (steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 165,000.

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The contact owns a 2008 Ford Escape. The contact stated that while turning the steering wheel, there was a loud abnormal noise. The vehicle was taken to an independent mechanic who diagnosed that the steering column fractured as a result the steering shaft needed to be replaced. The contact stated that the vehicle was included in NHTSA campaign id number: 14v284000 (power steering). The manufacturer was notified of the failure. The approximate failure mileage was 82,409.

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The contact owns a 2008 Ford Escape. The contact stated that NHTSA campaign number: 14v284000 (power steering) exceeded a reasonable about of time for the recall repair. The dealer stated that the remedy was not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact did not experience a failure.

Consumer complained that power steering assist failed while driving down a mountain at 30-40 mph. Consumer was waiting for roadside assistance to pick up the vehicle.

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2002 Ford Escape. While making low speed turns, clicking nosie coming from front end wheel well area. Clicking nosie sounds like rotatining parts are binding. Frequency of the clicking sound is directly related to vehicle speed (the slower the speed, the longer the time between each sucessive click). The sound occurs with either right or left turns, but is much more noticable while turning left. This clicking is not a healthy sound and I am worried about a failure of the affected parts.

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I was driving at 55 mph when suddenly I lost all steering and brakes. No warning lights came on. I was able to get the vehicle slowed down by putting both feet on the brake. I had to steer with both hands. I was able to get the vehicle slowed down and off the road. I called Ford roadside assistance and had the vehicle towed to lance cunningham Ford. The dealership diagnosed the problem to be something wrong with a computer part. They reprogrammed the computer . They went to Fords website to find out what the problem was. They told me if there was a certain number on the computer then it could be reprogrammed. If it had not been that number, they would have had to replace the computer. Since having the vehicle repaired, I have noticed the steering is still not right. I'm driving down the road and it feels like on occasion the steering will steer off on its own. It drives like when your driving in high winds. I took the vehicle back to the dealership to be rechecked and they advised they could not find any problems with it. I have explained to the service director that I am not satisfied with the vehicle and I'm waiting on a resolution. I feel this vehicle is not safe to drive on the interstate because I cannot be guaranteed the engine will not stall again. I feel very unsafe and uncomfortable driving or having my family in this vehicle. Ford motor company should recall this vehicle before fatalities occur.

I lost control of my vehicle while traveling downhill. I lost power to the car which apparently, caused complete system failure. The battery, engine, and oil lights came on. I lost 90% of my brakes and lost all steering ability. I had to pull the emergency brake in order to stop the vehicle. The car restarted afterwards. The company told me it was a problem with the relay. But I still have an issue with the fact that I lost steering capabilities and probably could happen again in the future.

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While driving at 20 mph and without warning power steering locked up. Consumer was almost involved in an accident. Dealer has been notified. However, has not found a remedy.