Ford Escape owners have reported 3 problems related to rear window wiper washer motor (under the visibility category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.
The contact owns a 2011 Ford Escape. The contact stated that the rear wiper motor failed to deactivate, causing the battery to drain. The vehicle was taken to the dealer, where it was diagnosed that the rear wiper motor needed to be replaced; however, the dealer confirmed that the warranty had expired. The contact stated that the dealer had previously replaced the rear wiper motor; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The VIN was unavailable. .
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Simply closed the rear hatch of our 2010 Ford Escape and the back glass exploded in our faces. There was nothing in vehicle that hit or contacted the glass whatsoever. There was no extra effort used to close hatch. Simply closed it as we always do (not slammed) and the glass blew up all over us, our groceries and the interior of vehicle. We went to dealership and talked to service manager who replied "it was because you live on a dirt road". I said, "so if you live on a dirt road you should avoid purchasing a Ford Escape?". He had no reply to this only said Ford would not cover the damage. There are thousands of Escapes with this problem online and nothing seems to be getting done about it. We had to replace the window at the cost of almost $500. 00 with no guarantee it wont happen again. Looks to me like the weight of the rear wiper motor over the latch is too much weight and causes stress on window when closing.
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I was driving home the temp was about 25 degrees and my back window exploded , nothing hit it just shattered into 1000 pieces. The sound scare the proverbial . . . . Out of me . The rear defrost had been on earlier but I had shut it off 5 minutes prior to incident. I had glass replaced, which was covered by my insurance , but I had to pay for the cost of wiper motor.
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