Power Steering Failed problems of the 2013 Ford Explorer - part 1

The contact owns a 2013 Ford Explorer. The contact stated while pulling out of a parking lot, the steering wheel locked ceased, preventing the contact from driving the vehicle. The contact had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that the electronic power steering control module failed and needed to be replaced. The contact called an unknown dealer and was provided an estimate to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 111,000.

Upon starting my car an alarm came on and said my electric power steering has failed and I could not turn the wheel. So I shut the car off then restarted it and the alarm went away. Two days later this happened while I was backing out of the garage I did the same thing , shut off and restarted the car.

The power steering on my 2013 Ford Explorer will intermittently stop working while the vehicle is in motion on a city street. My wife almost had an accident due to this because it makes the vehicle extremely difficult to control. This is a known defect with Explorers and there was a recall issued (14s06) but only for certain VIN numbers. My Explorer was not covered under this recall and I had to pay $1800 to replace the whole power steering rack. This issue is the exact issue the other Explorers were recalled for and my Ford service advisor agreed with me. But he said I still had to pay for it because my VIN was not included in the recall. This is a dangerous safety issue that must be addressed. The recall must be expanded to include more Explorer VIN numbers. This is a hazard not only to the drivers of Explorers but also other motorists. Please investigate this issue. A google search of "Ford Explorer power steering failure" will tell you all you need to know.

Power steering gear failed as a result of corrosion due to poor coating.

Upon starting vehicle in driveway, experienced intermittant power steering failure also showing stability control error. Vehicle is 2013 Explorer with 95k miles. Turning vehicle off and restarting seems to correct the issue for now. Researced and saw recall 14v286000 for same reported issues, but seems that my VIN does not fall within the designated vehicles.

The power steering has failed and is reporting error power assist system failure. The stability control os also reporting an error. The behavior is the same as is described in recall# 14v286000, but the VIN check doesn't include my vehicle in the recall even though I have the same model vehicle that is the subject of the recall. I have seen reports by others reporting the same issue and are also finding their vins are also not included in the recall. Intermittently I used to get the power assist system failure message when I would first start the car, but after turning the car off and then on again everything would be fine. However, a few days ago the system failed permanently. Fortunately it occurred while tue car was stationary, in my driveway. I'm taking car to dealer for repair tomorrow, however, I'm expected the repair to cost around $2000. I dont understand why such a critical part can have such catastrophic failure when the car is only 6 years old and only has 116,000 miles on it. I have owned cars with over 200,000 miles that did require complete replacement of the steering system.

Upon starting the vehicle the warning indicator "power steering assist failure" message appears and there is no power steering. Turning off and restarting sometimes resets the warning and power steering will return but not always. There is a current recall with the same problems (14s06) but my VIN falls outside the manufacture date. Reached out to fomoco and they verified there are no recalls and there have never been any recalls for my VIN. One month ago I received a recall letter from Ford for a different issue that I had fixed under the recall by Ford. That recall didn't show up in Fords database either for my VIN when I called today but yet it existed and was fixed. Odd that the same power steering problem keeps occurring on vehicles but Ford wont recognize the problem because of a build location and date. Ford doesn't engineer us spec vehicles based on their manufacturing plant, they seem to be saying that the same engineers that designed a faulty electric power steering motor for chicago didn't design a faulty motor for another plant. Or the original "fix" didn't real "fix" the problem.

I have had intermittent issues with the power steering going out. Generally when I start the car. I can usually restart it and it works fine. Just recently, the power steering completely failed while driving. It is still not working. Just took it in to the Ford dealer for repair. They are telling my that my VIN# is not part of the power steering recall, but clearly it has been affected by the recall of the Ford Explorer from 2011-2013.

There is a recall for 2013 Ford Explorer for power assist power steering failure. My vehicle based on VIN number is not included(it is a 2013 as well) I have a power assist power steering failure and Ford refuses to acknowledge the issue. I have a case number with Ford: cas - 24449952.

On the evening of 04oct,2019 my vehicle experienced the failure outlined in NHTSA recall #14v286 (power steering failure). Ford needs to expand the number of vehicles covered under this recall as this is a major safety failure that could result in injury, loss of life and/or property damage. Ford does not have a policy or procedure on file to deal with vehicle owners like my self I believe that this is highly regrettable and should be addressed as soon as possible. Thanks ivan b. Stevens 260-312-0698.

The electronic steering rack has failed and locked up. This recall has been issued for some Explorers but should be expanded to include more VIN numbers as this is the same problem and the vehicle only has 40,000 miles on it. The problem started while I was driving it. I took it to a mechanic and the steering locked up fully and power steering failed during their test drive.

Tl- the contact owns a 2013 Ford Explorer. The contact stated that while attempting turn the vehicle it became difficult to maneuver the steering wheel as if the power steering failed. The vehicle often immitted a grinding coming from the dashboard area of the vehicle. The contact stated that there were no warning lights to indicate a failure had occurred. The contact had spoken with the dealership (tri Ford inc located at 12610 illinois 143, highland, IL 62249 phone number: 618-654-2122) who informed the contact that the vehicle's VIN was not associated with recall NHTSA campaign number 14v286000 (steering). The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the issue who confirmed that the VIN was not included in NHTSA campaign number 14v286000 (steering) and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 94,000. Gl.

While driving at normal highway speed, my power steering suddenly failed. The car became immediately unable to drive.

Sudden power steering failure while driving cruising speed. . Car became extremely limited to handle. Ford tech verified and pulled code u3000:61 requiring replacement of steering gear.

Tl- the contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 20 mph the vehicle power steering suddenly became inoperable causing the steering wheel to become very difficult to turn in either direction. During the incident the message "power steering access failure" had displayed. The vehicle was taken to the local dealer paoli Ford(100 west lancaster Ave, paoli PA) who diagnosed that the sccm module and steering gear had failed. The vehicle was repaired. The manufacturer (cas-24160629) was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 14v28600 (steering ). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 63,480. Jft.

2013 Ford Explorer sport - my vehicle is having dangerous steering issues. My vehicle is appears to be experiencing an intermittent power steering failure. While driving the vehicle at any speed there appears to be steering loss. There also appears to be loss of steering when at different steering angels. It appears to shut down the power that is being sent to the power steering assist. This fault happens when in any location, highway, parking lot, local street, city street, etc. The issue happens randomly at all speeds and sometimes when the vehicle is stationary. The most discouraging aspect of this problem with the vehicle is that Ford had recognized the same exact problem with the same make and model vehicle of mine, that were only built just months before mine. It is also disappointing to see that Ford is not even looking into the issue (as told by customer care representative in the philippines).

Tl the contact owns a 2013 Ford Explorer. While accelerating from a stop, the power steering failed and the power steering assist warning indicator flashed. Cook county Ford (1000 s hutchinson Ave, adel, GA 31620, (229) 896-7411) was contacted and stated that diagnostic testing would be needed. The manufacturer was notified of the failure and was informed that the vehicle was not included in a recall. The contact was referred to NHTSA to file a complaint. The contact associated the failure with NHTSA campaign number: 14v286000 (steering). The vehicle was not diagnosed or repaired. The failure mileage was 125,000.

Power steering will fail while driving down road. This is a design flaw from Ford and they should repair it. This failure is caused by overheating of the electronic assemble in the steering rack. I will sue Ford if they do not respond to this complaint.

Vehicle has been through 4 steering racks each time it is replaced the vehicle has left the service shop only to return in less than 24 hours. Steering tightens up rendering the vehicle almost impossible to drive. Dashboard displays warnings such as power steering failure, service power steering, powertrain lock, etc. This happens while driving. Once I was on a back road, once on a highway and once on a service road just miles from the dealership.

Tl the contact owns a 2013 Ford Explorer. While driving 50 mph, the power steering completely failed. There were no warning indicators illuminated. The contact pulled over, turned off and restarted the vehicle, but the failure continued. The vehicle was taken to chapman Ford (1255 columbus Ave, marysville, OH 43040, (937) 642-0015) where it was diagnosed that the power steering failed. The contact associated the failure with NHTSA campaign number: 14v286000 (steering); however, the vehicle was not included in the recall. The contact stated that she replaced the power steering module. The manufacturer was notified and instructed the contact to keep all receipts for the repair in the event that her vehicle became included in the recall. The failure mileage was 117,000.

Tl- the contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds, the power steering failed without warning. The contact took the vehicle to hubler Ford 2605 in-44, shelbyville, in 46176 (317) 392-2557 where she was informed that the steering gear needed to be replaced and was given an estimate for the repairs. Upon investigation, the contact associated NHTSA campaign number: 14v286000(steering) with her failure but her vehicle was not included. The manufacturer had been notified of the failure and referred her to the NHTSA. The vehicle had not been repaired. The failure mileage was unknown. Jo.

Power steering failed while driving on a city street.

Vehicle has 74,200 miles on it. Power steering is failing intermittently. I have been noticing that under minor steering movements (lane changes or minor curvature in road) I understeer due to intermittent loss of power steering assist for approximately 1 second. When power steering comes back oversteer and end up swerving vigorously due to assist returning. It has created a dangerous situation many times in the past couple weeks can easily create complete loss of control of vehicle at speed.

Power steering failure.

While driving, the steering became extremely difficult. The power steeling and stability control lights came on with a warning. The power steering failure nearly caused an accident. The vehicle was on a city street and the power steering failed while turning.

The power steering failed as I was starting to turn. I was letting off the brake and barely pressing the gas pedal and as I started to turn the wheel, a warning message popped up stating that the power steering assist had failed. I could still turn the wheel (with quite a bit of effort) , so I completed my turn very slowly and moved off to the side of the road. I turned the car off and on again and the power steering worked again. After that, the power steering failed 5 times while I was backing up. Each time I turned on the car, put it in reverse, then as I would let off the brake and just touch the gas pedal and start to turn, the steering wheel would seize up and the power steering assist failure notice would pop up. Turning the car off and on again would correct the problem. Brought it into the Ford dealership and this is not covered under warranty or recall.

Tl the contact owns a 2013 Ford Explorer. While operating the vehicle, the power steering failed and the power steering indicator illuminated. The contact was able to drive the vehicle home. The vehicle was towed to scaffidi auto (3733 stanley st, stevens point, WI 54481, (715) 344-4100) where it was diagnosed that the steering gear needed to be replaced. The repair would cost $2,300. The manufacturer stated that there were no recalls and referred the contact to NHTSA. The warranty provided coverage up to 150,000 miles. The failure mileage was 150,246.

Power steering failure. Happened while driving down the foad.

Tl-the contact owns a 2013 Ford Explorer. The contact stated that while driving at approximately 55 mph without warning the power steering failed. The contact stated that it became difficult to maneuver the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. Ferrario auto team located at 2472 corning rd, elmira, NY 14903, (855) 468-5337, was contacted by phone. The contact was informed that the vehicle was not subjected to any open recalls. The manufacturer was also contacted and informed of the failure. The approximate failure mileage was 93,000. Ah.

While driving down the highway my power steering assist failed making my car very unsafe to drive.

Power steering failed and reverted to manual steering while operating the vehicle on a city street. "power steering fault" message displayed in the instrument cluster center. I was able to drive to vehicle to a safe location, although it was quite difficult. If my wife had been operating the vehicle under the these same circumstances, it would have been extremely hard for her to maneuver the vehicle, which could have resulted in accident. Also, we have small children that could have also been on-board which makes this issue all the more concerning, since this vehicle is mainly used to transport children to and from school. After driving to a parking lot, I turned the vehicle off and then back on. The power steering re-engaged and I was able to drive home safely without any further issues. I immediately called the local Ford dealership and scheduled a service appointment. The dealer scanned the power steering control module for codes and found a diagnostic trouble code that requires replacement of the steering gear. Total cost for parts and labor was $2,000. The vehicle was repaired and we have not experienced any other issues with the power steering. It should also be noted that the vehicle was purchased new from the dealership and currently has approximately 74,500 miles. I was informed by Ford customer service that my VIN number wasn't part of any recall and there were no other programs available to assist me with the cost of the repair. Per my online research, there is a recall on this issue for the year of my vehicle, but it appears my build date is outside of the recall. This is not acceptable. It makes no sense why certain vehicles are excluded, when the issue has clearly been identified and addressed in other vehicles built in the same year. I am requesting that the NHTSA investigate the issue described above and issue additional recalls.

Tl the contact owns a 2013 Ford Explorer. Once the vehicle was in the drive position, the steering wheel seized without warning. The vehicle was taken to sarasota Ford (707 s washington blvd, sarasota, FL 34236, (888) 349-4989) where it was diagnosed that the electric power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure recurred. The failure mileage was 144,226.

On 18 April 2019 filed complaint number: 11197130. Power steering was just becoming difficult to turn. Called Ford for existing recall on power steering (NHTSA campaign number 14v286000). Ford stated that this vehicle VIN was not part of the recall. On 20 April 2019 the power steering failed at approximately 10:30pm in newburyport MA. Wife was driving. Almost crashed into pol. Stopped at the last second. This vehicle should be covered under recall. This was a safety issue. Someone could have been killed if a young driver was behind the wheel.

Last year my power steering on my 2013 Ford Explorer failed. It was parked and when I went to turn it on it said power steering failure. When I inquired about a recall I was told my car did not fall under the specifications, so I had to pay to get the power steering replaced (roughly $1,400). Nine months later my power steering failed again, this time it happened while I was driving.

Electronic power steering assist failed. Caution lights came on 2 miles from the house. After parking the system failed completely.