Power Steering Failed problems of the 2013 Ford Explorer - part 2

66 problems related to power steering failed have been reported for the 2013 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Explorer based on all problems reported for the 2013 Explorer.

36 Power Steering Failed problem

Failure Date: 01/01/2019

Tl the contact owns a 2013 Ford Explorer. The contact stated that the electric power steering failed to function, which caused the steering wheel to jerk while making a turn. It was extremely difficult to turn the steering wheel in either direction. There was no warning indicator illuminated. The contact had to apply extreme force when turning the steering wheel. Evergreen Ford Lincoln (1500 18th Ave NW, issaquah, wa 98027, (425) 651-2465) indicated that there was a diagnostic trouble code indicating an intermittent fault and diagnosed that the steering gear needed to be replaced. The vehicle was excluded from NHTSA campaign number: 14v286000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

37 Power Steering Failed problem

Failure Date: 12/17/2018

Tl the contact owns a 2013 Ford Explorer. Shortly after the contact purchased the vehicle, the eps warning indicator flashed, indicating a power steering failure. Wilson Ford Lincoln (328 main st, logan, ut 84321) scheduled a diagnostic appointment for August 5, 2019. The vehicle was excluded from NHTSA campaign number: 14v286000 (steering); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not included in NHTSA action number: pe12017 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.

38 Power Steering Failed problem

Failure Date: 11/02/2018

When turning on the vehicle a system error comes up �power steering assist failer� and �auto traction system needs servicing�and my traction control and abs lights tinted in as well. I've tried turning my vehicle in and off again and even trying to move the vehicle and I have no power steering at all. There was a factory recall for my make and year model vehicle in 2014 but I do not know if it was corrected as I lurched the vehicle used from a Ford dealer in 2017.

39 Power Steering Failed problem

Failure Date: 08/20/2018

Tl the contact owns a 2013 Ford Explorer. While driving approximately 30 mph, the electric power steering failed and the steering wheel seized while attempting to come to a complete stop. The vehicle was towed to the contact's residence. Krapohl Ford & Lincoln (1415 east pickard road, mount pleasant, michigan 48858, (800) 772-5974) was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14v286000 (steering). The dealer determined that the power steering was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

40 Power Steering Failed problem

Failure Date: 07/04/2018

While driving on the highway at 70 mph the warning lights came on and the power steering failed, causing the driver to temporarily lose control of the vehicle. We limped the vehicle to the nearest exit. We are being told by the Ford dealership that this is a "common occurrence" however, our VIN is not part of any recall "yet". This was a very dangerous situation and to now know that it is a known issue that Ford is not addressing is even more upsetting. We are now needing to tow the vehicle several miles home and attempting to have it repaired during a holiday week. Vacation has been cancelled, but thank goodness we are still alive. Way to go Ford. . . .

41 Power Steering Failed problem

Failure Date: 07/02/2018

Electric power steering failure. While drive the power steering failed and was almost impossible to control. I was driving 45 miles per hour when my steering wheel locked up causing me to steer off the road. The manufacturer was notified of the failure and did not assist.

42 Power Steering Failed problem

Failure Date: 03/22/2018

Electric power steering failure . While drive the power steering failed and was almost impossible to control.

43 Power Steering Failed problem

Failure Date: 03/03/2018

Tl the contact owns a 2013 Ford Explorer. While driving at an unknown speed, the power steering failed. It was unknown if there were any warning indicators illuminated before or after the failure. The vehicle was taken to the dave littleton Ford dealer (1098 us-169, smithville, mo 64089) where it was diagnosed that the steering column failed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact believed the failure was relevant to NHTSA campaign number: 14v286000 (steering). The approximate failure mileage was 82,419. The VIN was not provided.

44 Power Steering Failed problem

Failure Date: 02/07/2018

2013 Ford Explorer. Consumer writes in regards to power steering failure.

45 Power Steering Failed problem

Failure Date: 01/25/2018

Tl the contact owns a 2013 Ford Explorer. When the contact started the vehicle, the power steering warning indicator illuminated. The vehicle had to be turned off to reset the warning indicator. The vehicle was taken to the dealer (park rapids Ford, 1205 park Ave s, park rapids, mn 56470) where it was diagnosed that the power steering assist failed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v286000 (steering), but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 130,000.

46 Power Steering Failed problem

Failure Date: 01/20/2018

The contact owns a 2013 Ford Explorer. While driving 35 mph, the steering column required excessive effort to operate normally and the power steering assist fault warning indicator illuminated. Barton Ford (1600 n main st, suffolk, va) diagnosed that the power steering rack failed. The dealer stated that the vehicle was not included in NHTSA campaign number: 14v286000(steering) due to the manufactured date of the vehicle. The manufacturer was not notified. The failure mileage was approximately 125,000.

47 Power Steering Failed problem

Failure Date: 11/24/2017

Power steering went out several times while driving vehicle. All incidences happened while the vehicle was in motion. First went out while in reverse in Nov of 2017. Could not steer car. Brakes applied to prevent hitting a stationary obstacle. Was in a parking lot. Turned off. Power steering once again resumed. Later date of December 2017 vehicle lost steering in two more incidents. Brake before hitting other vehicles prevented crash. Afraid to drive vehicle, using another. Vehicle has approximately 59k miles. Took vehicle to Ford dealership for inspection. Inspection shows power steering assist failure. Recommended to report to Ford. Vehicle needs power steering gear assembly. 2012 recall shows the same hazardous issue. January 2018 submitted claim to Ford. Dealership ordering steering gear assembly. Contacted Ford to assist with financial end of claim. Ford recalled 2011-2012 vehicles with same problem. Request assistance with repair and financial aspect. Owner afraid to drive vehicle, feels that it could go out at any time. Going in to victor Ford for the repair will save receipts for further Ford investigation and recall.

48 Power Steering Failed problem

Failure Date: 10/24/2017

Power steering assist fault , power steering failed when started in motion from parked. Twice oct 17 2017 and oct 23 2017 both times shut car off , then restarted everything worked normal. Took car to planet Ford spring texas, oct 24 ,25,26,27. Dealer replaced steering gear cost ,$1734. 12. Ford has had steering problems 2010 to 2015. Contacted Ford ,no recall for my VIN number. Ford case number case number cas13412020.

49 Power Steering Failed problem

Failure Date: 09/18/2017

The contact owns a 2013 Ford Explorer. While driving approximately 65 mph, the steering wheel seized and the power steering and advanced track warning indicators illuminated. The policed pushed the vehicle to the side of the road. The vehicle was towed to towne Ford (1601 el camino real, redwood city, CA 94063, phone number: (650) 366-5744) where it was diagnosed that the power steering system failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was contacted and provided case number: ces13160631. No further assistance was offered. The approximate failure mileage was 130,000.

50 Power Steering Failed problem

Failure Date: 08/20/2017

Power steering failed while driving on a city street. Warning light came on. Dealership says the power steering assembly needs to be completely replaced. Low mileage. . . 51,597 miles.

51 Power Steering Failed problem

Failure Date: 06/16/2017

My 2013 Explorer losses power steering due to mechanical malfunctioning while driving the car. It was discovered the electronic power steering system had failed due to overheating. According to the dealer, my vehicle was excluded from the recall 14v286000 which was noted may 29, 2014. I repaired the car at the cost $2,600. 00. I continue to have issues with the power steering.

52 Power Steering Failed problem

Failure Date: 05/30/2017

The contact owns a 2013 Ford Explorer. While driving 10 mph, the power steering failed without warning. While making a right turn, the steering wheel became unresponsive and would not steer left of right. The vehicle was taken to baytown Ford of baytown, texas where the power steering control module software was updated. The manufacturer stated that the VIN was not included in NHTSA campaign number: 14v286000 (steering), which was directly related to the failure. The failure mileage was approximately 73,000.

53 Power Steering Failed problem

Failure Date: 04/10/2017

I was driving my 2013 Ford Explorer when I went to make a turn and the wheel froze without warning. The electronic power steering failed and I was told I needed to replace the steering rack and it was not covered under warranty.

54 Power Steering Failed problem

Failure Date: 02/05/2017

The vehicle was traveling approximately 15mph and started to make a turn when the power steering failed. The car jumped the curb and came to stop. Vehicle dashboard said 'power steering failure' the vehicles ignition was turned off by the driver and then was re-started. The power steering then came back and was functioning.

55 Power Steering Failed problem

Failure Date: 01/17/2017

I had no prior issues with steering and I purchased this vehicle September 29, 2016. I parked my vehicle at home overnight and when I started it the next morning, the power steering fail warning popped up on my dash and it was almost impossible to turn the steering wheel.

56 Power Steering Failed problem

Failure Date: 12/19/2016

The contact owns a 2013 Ford Explorer. While driving approximately 2 mph and exiting the driveway, the power steering failed and "power steering assist fault" displayed across the instrument panel. The VIN was excluded from NHTSA campaign number: 14v286000 (steering). The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 60,000.

57 Power Steering Failed problem

Failure Date: 06/06/2016

I have a 2013 Ford Explorer with 44,000 miles and sent it to the dealer. The dealer said the power steering gear box is not functioning and needs to be replaced. There is a recall on Ford Explorer's for the 2011-2013 models for the "power steering assist fault", which did come on and the power steering failed in my vehicle. I contact Ford directly and they were of no help and offered no assistance.

58 Power Steering Failed problem

Failure Date: 02/19/2016

Paint bubbles on hood inside and out with corrosion, 2) power steering failing, recall for issue in effect, but, not mine have to pay $2000 for repairs, unable to steer while driving low speed.

59 Power Steering Failed problem

Failure Date: 11/01/2015

Loss of power steering. After experiencing loss of power steering on multiple occasions I performed online research and became aware of safety recall 14s06. I contacted Ford for resolution and they informed me my vehicle is not subject to recall. The vehicle with some 19,000 miles is our of warranty (>36 months). Ford indicated that any repairs for this dangerous condition would be at owner expense. The vehicle was produced on the assembly line in chicago which was the origin of the vehicle defect which prompted the recall. However, it appears to have been assembled approximately 1 month after the recall cut-off. I contend that the defect was still present and the recall should be broadened. This is a serious defect with potential life threatening consequences. Ford has been unreceptive in even investigating the matter. The vehicle was moving on the occasions when the power steering failed, while negotiating a curve. My professional driver indicated that the car had to be stopped and the vehicle restarted to reset the power steering. No driver feedback of a trouble code.

60 Power Steering Failed problem

Failure Date: 01/25/2015

The power steering failed while traveling at 45 mph. I could steer manually but it would not allow me to maintain a straight line.

61 Power Steering Failed problem

Failure Date: 01/20/2014

Police vehicle - attempting to catch up to a vehicle, power steering went out. . Was unable to steer and warning light stated power steering assist failure. Dealer said they show no fault codes and gave it back to us. See hundreds of complains of this same nature on Ford forums.

62 Power Steering Failed problem

Failure Date: 01/16/2014

The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 20 mph, the power steering failed intermittently without warning. The vehicle became increasingly difficult to control. The vehicle was taken to a dealer. The technician diagnosed that the power steering needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000 and current mileage was 9,500.

63 Power Steering Failed problem

Failure Date: 12/03/2013

I was changing lanes from the left to the right. When I went to straighten out in the lane the electronic power steering failed, while the wheel was cut to the right. Luckily, I was able to use both my hands to force the wheel back. I found it difficult to steer the wheel and I am a 34 year old construction worker. If my wife was driving the car, she would of crashed into the person who was walking on the sidewalk.

64 Power Steering Failed problem

Failure Date: 11/01/2013

Power steering failure. Failed multiple times, unable to replicate at dealership. Happened at low speed while in a parking lot. Pulling into parking spot and steering failed causing minor collision with parked vehicle in next space. Dealership still unable to replicate.

65 Power Steering Failed problem

Failure Date: 08/15/2013

I have a 2013 Explorer sport which I purchased new from the dealer 2 months ago. On the morning of 8/15/2013 I was turning left into a parking lot after coming to a complete stop on a road, going less than 10mph. As I accelerated and turned my wheel left the power steering failed completely making it almost impossible to turn the wheel and the warning lights on the dash came on for the advancetrac and the stability control. I was able to steer the vehicle into a parking spot and put it in park. I turned the vehicle off, waited a minute or two and turned it back on without resolution of the symptoms. I looked up the warning lights in the owners manual and it said to have it serviced immediately. I had my Explorer towed to the closest Ford dealer. The dealership states that they have driven the vehicle over 100 miles in the past week and a half without those problems occurring again. I've read several articles about faulty epas systems, none from 2013 Explorers yet. The Ford engineers have told the dealership to return the vehicle to me and 'see if it happens again'. I asked the dealership to put another 200 miles or so on the vehicle to see if the problem occurs again while I seek information from Ford.

66 Power Steering Failed problem

Failure Date: 10/24/2012

Power steering failure while backing up and driving. Turning vehicle off and on causes power steering to work. Very hard to steer, not safe to drive. . . Dealer is putting a hole new power steering unit in. . .



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Explorer Defect Investigations