Catalytic Convertor Problems of Ford F-350

The contact owns a 2018 Ford F-350. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that it was due for a software update and the vehicle's code was reset. The vehicle was repaired but the check engine warning light illuminated on the way back home. The vehicle was taken back to the same local dealer where it was diagnosed that the exhaust system and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,600.

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The contact owns a 2013 Ford F-350. The contact stated that the service warning light illuminated while driving approximately 30 mph. The contact stated that the vehicle went into limp mode. The contact called the dealer and the vehicle was towed to the dealer. The dealer diagnosed the vehicle and informed the contact that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no assistance was offered. The contact stated that the Ford customer service representative then transferred the call to the NHTSA. The failure mileage was 96,904.

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The contact owns a 2015 Ford f-250. The contact stated while driving approximately 72 mph going downhill the instrument panel was failing by going in and out. There were fireballs being exhausted from the pipe. The fireballs caused a fire in the desert. The contact then lost power steering and the engine shut down, but the contact was able to pull over safely. The fire department and highway patrol arrived on the scene. The fire department extinguished the fire. The contact was unaware of any report being filed. There were no injuries or medical treatment needed. The vehicle was towed to the local mechanic who diagnosed a catalytic converter or blockage in the turbo. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000.

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Catalytic converter caught on fire and burned the entire right side of the vehicle.

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