Automatic Transmission Control Module Problems of Ford Fiesta - part 2

The contact’s daughter owns 2013 Ford Fiesta. The contact stated while his daughter was driving at 40 mph, the accelerator pedal was depressed but the vehicle failed to respond. The contact was unsure whether there were warning lights illuminated. The contact’s daughter was able to continue driving. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer where it was diagnosed that the transmission control module (tcm) had failed and needed to be replaced. However, the parts had been on national back harder. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the parts were not available. The failure mileage was approximately 54,000.

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The contact owns a 2012 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the "transmission malfunction, service now" warning message was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission control module (tcm) needed to be replaced; however, the part for the repair was on backorder. The vehicle was repaired; however, the contact then stated that while driving at an undisclosed speed, a loud abnormal noise was heard. The vehicle was taken back to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,347.

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The contact's son owns a 2012 Ford Fiesta. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and was unable to reverse with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to customer satisfaction program: 14m02 (transmission control module extended warranty coverage); however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 112,000.

The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 30 mph, the vehicle failed to exceed 30 mph. Additionally, while the vehicle was changing gear, the vehicle was jerking abnormally. While attempting to reach a safe area, the vehicle stalled twice. The contact was able to restart the vehicle both times however, the failure recurred. The contact stated that the hill assist warning light and two additional unknown warning lights were illuminated. The contact stated that while in a safe area, the vehicle failed to restart. The local dealer was contacted and arranged for the vehicle to be towed to their location; however, the contact was unsure if the vehicle had been towed. The vehicle was not diagnosed. The contact stated that the dealer mentioned that the failure might be related to an unknown technical service bulletin for the tcm. The contact was informed that the vehicle was out of warranty for the repair. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 165,000.

2012 Ford Fiesta. Consumer writes in regard to transmission control module safety recall.

The contact owns a 2012 Ford Fiesta. The contact stated while driving 30 mph and depressing the brake pedal while approaching a traffic light, the vehicle began to shake until the vehicle came to a full stop. The contact stated that the check engine warning light was illuminated. The contact stated while attempting to make a right turn and depressing on the accelerator pedal, the vehicle failed to move forward. The contact stated that she turned off the vehicle for a couple of minutes however, the vehicle failed to restart. The contact stated that after the 6th attempt, the vehicle restarted but continued to experience the failure. The contact drove the vehicle to an independent mechanic and was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch and the transmission control module (tcm) to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,520.

The contact owns a 2011 Ford Fiesta. The contact stated that the when the vehicle was shifted to reverse, the vehicle failed to engage. The vehicle was towed to the dealer where it was diagnosed that the tcm needed to be replaced. The vehicle was repaired however, the failure recurred on numerous occasions. The check engine warning light illuminated. The vehicle was towed back to the dealer and remained. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

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The contact owns a 2012 Ford Fiesta. The contact stated while driving at 40 mph, the vehicle stalled and went into the limp mode. There was no warning light illuminated. The contact was able to restart the vehicle; however, the failure reoccurred several times while veering to the side of the road. The vehicle was towed to the contact's residence. The contact was able to drive the vehicle to the dealer; however the vehicle would not exceed 20 mph. The check engine warning light was illuminated. The dealer diagnosed that the transmission control module (tcm), the transmission clutch assembly and the battery needed to be replaced. The vehicle was not repaired. The contact associated the failure with Ford customer satisfaction program campaign number: 14m02 (transmission control module extended warranty coverage). The manufacturer was notified of the failure. The failure mileage was approximately 74,870.

According to dealer tcm needs replacing however part is on back order with no eta. Dealer can install after market tcm but it comes with no warranty. Csp issued by Ford on tcm but have not issued a full recall even though this has been ab issue since 2011 model. Currently 10 of thousands of parts on back order. Ford needs to stand behind their cars and issue a full recall on this part and cover all repairs. Just recently had to have transmission repaired and not even 3 weeks later the tcm needs to be replaced.

On 07/04/2022 my car had a no crank no start condition with a limp mode/pcm/tcm light coming on. It got progressively worse and would not shift into gear while driving; it was stuck in neutral. I took it to a Ford service shop and they determined I needed an entire new clutch assembly. Ford did the repair and then said I need a new transmission control unit. That part is on back order for an estimated 44,000 vehicles. Luckily they ended up having one and installed it and my car was repaired. The total bill was $4000 plus $987 for rental and transportation while it was being repaired. People need to be aware of how much of an inconvenience that Ford will not cover all transmission parts when they know the powershift transmission is faulty. Ford dealerships will not cover the clutches because it is a wear part. How am I going to have a $4000 repair bill at 79k miles.

When accelerating, there is a shuddering sensation as you can feel the clutches slipping. The shifting is also sluggish at times. When in "sport mode" an error state can occur where the transmission fails to shift gears altogether and a warning comes up on the dashboard to service the transmission immediately. While that error is up, the shuddering becomes much worse and the engine will try to lurch forward at random times when it chooses the wrong gear. This lurching will fight the brakes too, decreasing stopping distance if the driver isn't extra diligent. This error state is cleared by stopping and starting the car again. There are no other visible dashboard warnings associated with this issue in daily driving. I took it to a local service center to be diagnosed and they determined it was either a worn clutch or a faulty tcm in need of a replacement. I took it to the Ford dealership in the area, and they narrowed it down to the clutch and not the tcm. Ford issued an extended warranty for this issue on other 2015 Ford Fiestas, but mine fell just outside the required build date despite having identical symptoms as what the warranty was for on the other cars. The car is only 7 years old with 92k miles on it, so if it was part of the aforementioned extended warranty (7 years or 100k miles) it would qualify, but not for much longer. This seems to be a known issue that Ford never fixed despite the car being outside the extended warranty cutoff.

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The contact owns a 2015 Ford Fiesta. The contact stated while driving 25 mph the vehicle began to lose forward momentum. The contact stated that the check engine warning was illuminated. The contact stated she pulled over and stopped the vehicle, she had not turned the vehicle off. The contact attempted to shift into reverse (r) and the vehicle would only rev when she depressed the accelerator pedal. The contact attempted to shift into drive (d) and the vehicle again only revved and did not move forward. The contact turned the vehicle off and had it towed to a dealer. The vehicle was diagnosed by the dealer that the tcm had to be replaced. The vehicle was repaired by the dealer under customer satisfaction program 14m02 transmission control module (power train). The vehicle had been repaired. The contact was called by the dealer, prior to her picking the vehicle up, and advised that the actual failure was the clutch, however the dealer advised that she was no longer under warranty coverage for customer satisfaction program 19n08 transmission clutch shudder (power train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 114,000.

The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 35 mph and accelerating, there was an abnormally loud grinding sound while the transmission was shifting gears. The contact stated that the transmission was also grinding gears while decelerating. The contact stated that the failure had gone from intermittent to constant. The contact stated that the check transmission light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the power train control module (pcm) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

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The contact owns a 2016 Ford Fiesta. The contact stated while driving at 35-45 mph, she heard abnormal sounds coming from the front end of the vehicle. Additionally, the contact stated that upon moving the gear shifter from one gear to another, the gear shifter was difficult to move. An unknown warning light was illuminated. The vehicle was taken to the dealer three times where it was diagnosed that it was a transmission failure and the transmission control module (tcm) needed to be replaced. The vehicle was repaired at each occasion. However, the failure persisted. The vehicle was taken back to the dealer. The contact referenced Ford service campaign number: 14m02. However, the dealer and the manufacturer informed the contact that they could not provide vehicle rental assistance as the service campaign had expired. The manufacturer opened a case and referred the contact to the dealer. The vehicle was not repaired. The failure mileage was approximately 73,720.

The contact owns a 2017 Ford Fiesta. The contact stated that while driving at a low rate of speed, the vehicle shut off without warning. The contact had the vehicle towed to an independent mechanic after multiple attempts to restart the vehicle failure. The independent mechanic then informed her that only a dealer could repair the vehicle; therefore, the vehicle was towed back to her home. The vehicle was then towed to a dealer where she was informed that her tcm(transmission control module) module needed to be replaced. The manufacturer was notified of the failure and offered no assistance; they then referred to the NHTSA. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.

See all problems of the 2017 Ford Fiesta 🔎.

At the time of this complaint, the Ford Fiesta that's the subject of this complaint has received 1 whole new transmission and 1 tcm replacement within 2. 5 years. The first two times there were warning lights, but now no warnings are showing. To put this issue into perspective, I have only owned this car for 2. 5 years, and it was purchased from a dealership used (however the dealership never mentioned the rampant transmission issues or informed me of the recent lawsuits about the Ford Fiesta). The replacement of the tcm was completed on September 16, 2021. This repair took a month to complete. Now, after being repaired for a mere 2 months, the car is exhibiting the exact same behaviors as both previous occurrences. Both previous repairs were completed by professionals, and should have fixed the issue. However, the transmission issues continue to reoccur. At this point, the car has become a major safety concern. The transmission issues are becoming extremely frequent after the "repairs" and "replacements", and are sudden in occurrence while driving. There is no warning the gear will slip into what seems to be "neutral", or that it will fail to accelerate. Additionally, the car will randomly fail to respond to gas pedal presses, especially at intersections or on hills. I fear that this car is dangerous to drive, as the issues are so sudden in nature. I have tried to settle the issue with Ford directly, but they have ignored me every step of the way. At one point, they said they would try to start a buy-back process, but then refused to return my follow-up calls.

See all problems of the 2014 Ford Fiesta 🔎.

The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the contact stated that the vehicle was shaking. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer. The vehicle was diagnosed failed power control module. The transmission clutch needed to be replaced. The vehicle was repaired. The contact stated the failure reoccurred. The vehicle was taken back to the dealer. The vehicle was diagnosed with a failed tcm. The tcm needed replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken back to the dealer. The vehicle was diagnosed with failed tcm again. The tcm needed replaced again. The vehicle was repaired again. The contact stated when she picked up the vehicle, the failure reoccurred. The contact stated that the dealer informed her that the failure is in the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. VIN unavailable.

The vehicle is a 2012 Ford Fiesta, purchased on 3/4/2016 by 9/8/2016 I had to have the car repaired for transmission issues. As I was driving to work on the freeway on 9/30/21 I experienced warning lamps from the coolant system and the oil lamp (consistently stayed on since 7/08/21) I exited the freeway, and as soon as I did the vehicle shut off and the gear shifter froze not moving from park to drive or neutral nor would the car start. At this point, I was in the middle of workday traffic and had to get out of my car and put on my safety vest, and direct traffic around my vehicle to keep traffic from lining up right behind the car. Nonetheless I was fortunate that I was able to get off the freeway. I had the vehicle towed to an aaa mechanic who stated the ecm was "shot" and they could not get the vehicle into gear. This caused me to have difficulty getting a tow because the driver could not move the vehicle and a wheel lift had to be used instead of a flatbed tow truck. Multiple times the car was "repaired" at the dealership and since I have a parts warranty I then had the car towed again to the dealership. I found at this time the pcm computer was not communicating with the car allowing it to start. This dealership representative has been the one who worked on the vehicle in the past. At times they were able to reproduce problems or complaints I had regarding stuttering, jerking as if it were going to stall. On 8/7/20, the entire dashboard set of warning lights (engine, oil change reminder, engine oil pressure, power train reduced power) lit up as I was driving the vehicle stuttered jerked, and stalled in the middle of the street. Although I am not a mechanic, I believe the pcm, ecm, and tcm computers are related and cause the car to be unsafe. My fear is the car is a dangerous and unreliable vehicle and I have informed the dealer service representative that I do not wish to repair the vehicle at this time even if I could afford to do so.

The contact owns a 2016 Ford Fiesta. The contact stated upon starting the vehicle, the "service transmission now" message appeared on the instrument panel. The vehicle was taken to the independent mechanic who diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was then taken to the dealer who confirmed the diagnostic results. The dealer informed the contact that the parts for the repair were on back order. The manufacturer was made aware of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA to file a complaint. The vehicle was not repaired. The approximate failure mileage was 97,000.

1)14mo2 - the transmission control module (tcm) failed. Yes it is available for inspection upon request, however the issue has been repaired since the malfunction. The vehicle could no longer be controlled. It could not shift gear. The check engine light came on, but the vehicle was not operational. A 65 year old disabled operator was transporting her 6 year old granddaughter home from school when the malfunction took place. Two lives inside the vehicle were placed at risk as well as the lives of other drivers and passengers in the vicinity. The problem has been confirmed by the dealer. Ford issued a 14mo2 warranty extension on this part. We brought the vehicle to covert Ford of hutto, TX who confirmed the warranty extension. However, they would not cover the repair, because the extension expired 3 months prior. Due to the covid pandemic, the high risk elderly category of the driver, she did not seek repair earlier. Also, she is not the first owner of the pre-owned vehicle and did not receive any information regarding this warranty extension to seek repair. The vehicle and component has been inspected by covert Ford of hutto. The check engine light came on at the time of failure. At that point a tow truck was called (the vehicle was not operational) and it was towed to the dealer, covert Ford of hutto. 2)2os30 - door latch recall. This has been repaired. Yes, vehicle is avail. For inspect. On req. 65 year old disabled driver and passengers put at risk for door opening while in motion. Other drivers in vicinity put at risk. Problem confirmed by dealer with recall issued. Component inspected and replaced by dealership covert Ford of hutto. The door did not shut properly. No warning lamps/lights to indicate an issue.

The contact owns a 2012 Ford Fiesta. The contact initially stated that after making a complete stop, the vehicle would jerk upon depression of the accelerator pedal without warning. The contact took the vehicle to the dealer where the transmission clutch replaced. The contact then stated that while driving at 25 mph, an abnormal noise had emitted from the vehicle as the vehicle stalled out without warning. The contact was able to restart the engine but the vehicle had failed to accelerate. Due to the failure, the contact had the vehicle towed to the dealer where the vehicle was diagnosed with a defective pcm(powertrain control module); the contact was also informed that the parts were on backorder. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 60,000.

My 2011 Ford Fiesta shudders, has sudden or delayed acceleration,delays in downshift, difficulty stopping/braking,it hesitates when changing gears. Also has harsh engagement. I purchased from a private owner in 2021. I have contacted Ford motor company headquarters. I have taken it to my local Ford dealership,told them what it does, they would not drive it so they could see what it does and how dangerous it can be at times. All they said was "OH it's the tcm and we got them back ordered for 6 mths" but if I want to pay for and order the part and just leave my car setting at the Ford dealership until the part comes in I can do that. Then pay god only knows how much for them to put the part on. This is the only vehicle I have right now. I told them that. They said "OH we can't give ya no loaner car for that long. And the longer you drive it like that the more it's gonna tear up other parts of your car. And the Ford motor company said OH you missed the deadline for the buy back program or any compensation for your cari Ford has failed to meet the standards required by the federal motor safety commission and yhey refuse to acknowledge me or help me in any way. All the other 2011 Ford Fiesta cars with the dual shift clutch transmission were fixed or bought back or the owners were compensated. I am in the same unsafe predicament as those consumers were. I'm not asking for a brand new vehicle or thousands of dollars. I just want my car fixed and something to drive to work and to the grocery store while they fix it. Or another car of equal value to what my car is supposed to be. Thank you in advance for anything you can help me with.

The contact owns a 2016 Ford Fiesta. The contact stated that after refueling her vehicle, the vehicle failed to start-up without warning. The contact also stated that the vehicle would hesitate without warning upon depression of the accelerator pedal while the engine revved. The contact had taken the vehicle to the dealer where she was informed that the pcm (powertrain control module) was defective and needed to be replaced. The contact was then informed that parts were placed on back order as the vehicle remained in the possession of the dealer. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA. The vehicle was not repaired. The failure mileage was unknown.

My vehicle began to feel like driving a boat. It was shuddering and driving roughly. My vehicle was repaired by a recall that I believe reprogrammed the tcm, 14m02tsb 16-0129 was done yesterday. Although I can feel some improvement in the 35 mi drive home, it still shudders and feels the same. This did not fix the problem. My boyfriend researched through various service bulletins and found 14m01. He then jacked up the car, removed the tire to get a better look and saw the leak. It does not leak enough to leave noticeable marks on driveway but is leaking. When I called, I was told that my vehicle was no longer covered as I am just outside of this warranty since I have slightly over 127797 miles and this ended at 100,000 or 10 years. My car is a 2011. If I had been aware of this problem, it would have been fixed during that time. Since there was no code or warning and no visible evidence of the leakage, I was unaware. The dealer who reprogrammed the tcm was unaware, there are no codes relating to this issue on the car. They only code I now have is an oxygen sensor or something code that showed up after they reprogrammed the tcm. I believe Ford should extend this warranty for these effected cars, there are many with this problem, we have researched through the complaints. I want Ford to cover the costs of parts, labor and any costs related to the repair of this problem that they were fully aware of. I know they say the 2 bulletins are not related but I feel that they are.

Purchased used on March 2021 dealership somehow made it drive perfect until I drove it for 2 days. Then noticed engine shifting issues, loss of transmission engagement while driving, no-start, or a lack of power. Idles very rough in parked position- spitting and sputtering. Vehicle stalling, losing power while driving, rpms at 4 while on highway @ 65-70 mph as if it never changed out of 2nd or 3rd gear. Called Ford and had the tcm updated April 2021 at gabriel Ford dealership,livingston texas. The update did not help and I was told that I needed to ?drive it like I stole it? but that makes the power-train issues worse. Ford dealership pointed me to NHTSA to write a complaint. As of may 15, 2021 it doesn't matter if its on highway, local in town, low mph or 65 mph the transmission continues to jerk, lose power, sputter, after updating the check engine warning light never came on when transmission issues happened. Vehicle jerking. After driving about 20 miles with rpms at 4 stopping at a light then trying to accelerate the vehicle sputtered and would not gain acceleration, very slow to gain acceleration. Loss of acceleration power will cut out & car will buck & sputter, also makes a grinding or noise then stopped. It's almost caused accidents with my children in the car!. Rpm revs up really high but the speed doesn?t change. At a red light my car began acting funny when the light turned green the car was hesitant to go it was having trouble shifting and accelerating the check engine light never came on. This vehicle power train transmission is faulty and very dangerous. Highway or street driving, in traffic, presenting a dangerous driving hazard. Current mileage @144,000.

Car did not shift into second gear while making left turn in intersection multiple times. Jolted and shook while turning with oncoming traffic. I must now make sure there is at least 10 seconds worth of space before taking a left turn in order to feel safe. Took to mechanic and they stated it was tcm diagnosis and to talk to Ford. Spoke to them and they stated recall period was expired.

I have had the tcm on this vehicle replaced twice after transmission malfunction light suddenly came on. It came on a third time and the issue still causes transmission malfunction indicator to illuminate, however this time it is my dual clutch. Same symptoms in the vehicle every time. With no warning, the vehicle will suddenly lose power, fail to change gears, shutter forward after stopping, come to a complete stop in the middle of driving. Two days ago driving uphill, my vehicle, with no warning at all, started going in reverse, down the hill. I am in the middle of a class action suit with Ford that is taking forever to settle. I have tried to get Ford to replace my clutch, but they claim it is not part of the extended warranty like the tcm is now, even though it causes the same issues with the vehicle. I can pay to have it fixed myself, but it can go out at any given time again, with no warning. Ford does not believe these issues are safety issues. They are. These cars do these things suddenly. As I am reaching out to Ford about this, they do however inform me that there is a recall on my door latches. They consider this a safety issue, but not the transmission? unbelievable.

The car has an issue with the pcm. It has a recall that was never fixed, but a code pops up regarding that issue when I self diagnose the car. Also, my transmission is acting up and a wrench light pops up saying "engine malfunction. Service now. " the transmission shudders too when accelerating and now the car drives slow constantly.

The contact owns a 2016 Ford Fiesta. The contact stated that while he was driving approximately 15mph the vehicle was stalling and it was difficult to apply the accelerator pedal. The contact stated that at times the vehicle sounded like it wanted to accelerate on it's own. The contact stated no warning lights illuminated. The vehicle was taken to the local dealer where they informed the contact that repair was needed with the power train. The power train was repaired at the dealer; however, the failure reoccurred. The contact stated that whenever he was stopped on a slope the warning light for hill start assist illuminated. The contact then stated that while driving at an unknown speed the vehicle stalled and he was unable to apply the accelerator pedal. The vehicle then lost motive power and failed to restart. The vehicle was towed to the local dealer who informed that the diagnosis was that the transmission control module needed to be replaced. The contact stated the vehicle was at the dealer awaiting the parts for repair. The manufacturer was made aware of the failure and the contact has a case opened. The contact was referred by the manufacturer to file a complaint with NHTSA. The approximate failure mileage was 94,000.

About the middle of last year I noticed the problem while driving,so I stopped driving it. About two months ago I tried to start my car and the vehicle shut down completely for the second time and I had it towed to the Ford dealership in southgate,they said that Ford motor told them to reset the software in the car,they did and got it running again. They also told me that there was a clutch problem and that was causing the engine light to be on. What they didn't tell me was that NHTSA and Ford motor had a recall to fix the transmission clutch shudder/transmission input shaft seal which has a warranty extension for free,they told me it would cost me over $2000 dollars to have fix. The field service action number is 14m01 and the fsa tittle is transmission control module extended warranty coverage. I bought this car in January 2018 from dick genthe Chevrolet and have not been able to drive it safely since the middle of 2019. Until now,I tried to get them to take the car back,and they would not. I would like for Ford motor company and their dealership to fix my car for free or give me a 2018 in it's place with a minimum payment of 158. 12 which is what I'm still paying for the 2011 Ford Fiesta. Thank you for your time in addressing this safety issue. I would like to feel safe in my car when I'm driving.

The vehicle was in motion on a highway and the engine light appear, and at the same time the the transmission control module failed. I took the car to the Ford dealership in bronx and they told I have a clutch problem, plus transmission control module problem. They told me they dont cover the recall, according the warranty department because the damage is internal. But the recall for Ford Fiesta 2011 existing because of transportation fail. Can you tell me for sure why they don't approve and if is a company mistake they should buy your car or to replace it?.

My battery went dead on 5/26/20, it was unable to be jumped off at auto zone. I bought a new battery for $108. After installing my dash appeared transmission malfunction service now, prior to this I had no issues other than my purge control valve has went out twice. I called the dealership and he immediately stated the battery dying caused the transmission control module to burn out and that it is a common issue. He said my vehicle should have been included in a recall/extended warranty but my vintage was not included and he wasn't sure why. He said it would be a $600 fix to reach out to Ford motor company about including my vehicle which they refused after calling twice. I was at auto zone when this happened to have my battery tested because 3 times in the last month I have had trouble starting my car. I called jenkins and wynn in clarksville TN as well as Ford motor company recall customer relations twice.

The tcm light comes on when car is started. While the car is moving it seem to slip out of gear. This happens while driving on a straight road or turning or slowing down. The rpm revs up but the car is slowing down. This happens when driving 30 mph or 50 mph.

Car remains stuttering idiling high then low atemps to shut off from time to time, I have taking vehicle to get checked at local Ford dealer only when check engine light comes on and says tcm failure or mal function, they repair the part if it's available but now car still does the same thing only difference no oncheck engine light comes on now all repair has to come out of my pocket because they say no check engine light displayed sonrhwy have to guess whatbitnis. This is a known problem from this model vehicle even had a class action lawsuits which I didn't partake in and Ford just won't recall this stupid vehicle. I trusted Ford and financed this car for what it eventually will get us hurt or even killed.

Tl the contact owns a 2011 Ford Fiesta. The contact stated that ever since the vehicle was purchased on April 5, 2010, she noticed that it did not engage in gear at times. The vehicle was taken to an independent mechanic who determined that there was a failure with the transmission control module. The vehicle was taken to john kennedy Ford (1650 the fairway, jenkintown, PA 19046) where it was diagnosed that the clutch failed and shift loaders were needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 105,000.