Automatic Transmission Control Module (tcm/pcm/tecm) Problems of Ford Fiesta

The contact owns a 2011 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle stalled. There was no warning light illuminated. The vehicle was pushed to the side of the road on several occasions. The vehicle was able to restart after 10 minutes; however, the failure recurred upon resuming driving. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic related the failure to Ford campaign number: 15b22 (transmission control module reprogramming for overt tcm failure warning). The dealer was contacted, and an appointment was scheduled for the vehicle to be repaired under Ford campaign number: 15b22. The contact stated that upon towing the vehicle to the dealer, the dealer refused to service the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 106,902.

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The contact owns a 2015 Ford Fiesta. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local o'reilly's and was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not eligible for customer satisfaction program: 14m02 (extended warranty coverage for tcm) related to the failure. The failure mileage was 79,000.

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The contact owns a 2014 Ford Fiesta. The contact stated that while his wife was driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the engine. Several unknown warning lights were illuminated, and unknown messages were displayed. The contact's wife continued driving at slower speeds. The vehicle was towed to an independent mechanic who diagnosed that the transmission control module (tcm) and engine control module (ecm) had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

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The contact owns a 2016 Ford Fiesta. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate above 20 mph. The contact stated that the transmission warning light was illuminated. In addition, the contact stated that when the gear shifter was shifted into drive, the vehicle quickly lunged forward. The vehicle was taken to the dealer where it was diagnosed with transmission control module failure. The contact was informed that the transmission control module needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall however, the contact was informed that the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 37,000.

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