Ford Flex owners have reported 4 problems related to electric power assist steering system (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Flex based on all problems reported for the Flex.
Ford said the recall was fixed 10 years ago, however it went out on me last night. It's been towed to the folsom Ford dealership in California, they quoted me $3,000 to fix my power steering assistant failure that had a safety recall and it was a 'safety recall'. I couldn't steer my car. Very scary! please investigate this and make sure that it was fixed right the first time. It should not have gone out. I hardly drive my car. Thank you.
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all problems of the 2012 Ford Flex
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The contact owns a 2013 Ford Flex. The contact stated that while driving at 15 mph, the power steering assist failed as the power steering assist warning message appeared on the instrument panel. The contact was able to restart the vehicle; however, the failure occurred again soon after restart. The contact then called her husband who used excessive force to drive the vehicle back to the residence. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 237,000.
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all problems of the 2013 Ford Flex
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The contact owns a 2014 Ford Flex. The contact stated while driving at various speeds and making turns the steering wheel becomes difficult to maneuver. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnostic the failure as a steering angle sensor and the power steering sensor module needed to be replaced. The vehicle was not repaired. The contact stated researched the failure online and found NHTSA campaign number: 15v340000 (steering) however, the vehicle year, make, and model was not included in the recall. The contact stated that the recall was related to her vehicle failure. The dealer was not contacted. The manufacturer was notified of the failure and no assistance was offered to remedy the failure. The approximate failure mileage was 122,000.
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all problems of the 2014 Ford Flex
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The contact owns a 2013 Ford Flex. The contact stated that while driving at approximately 55 mph, the power steering warning light illuminated as the power steering assist failed. The vehicle was towed to the contact¿s residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.