Power Steering Failed Problems of Ford Flex - part 2

Accelerated from drive making sharp right turn onto busy state route road. Power steering abruptly failed while accelerating with front wheels turned sharply to passenger side. Steering was impossible to move back to center position in spite of pulling with all my might (muscular build). Applied brakes sharply; vehicle exited road and impacted curb with front tires. Wife, and two small children present in vehicle and traffic at speed on road. Once static; steering wheel locked in position; completely unable to budge wheel with vehicle static. Conducted research; identified Ford recall for model years 2011 and above with identical problem. Informed Ford designed flawed and unsafe steering rack in hundreds of thousands of vehicles; but my 2010 Flex is not covered under recall. Repair requires complete replacement of electric steering rack and related components. Repair cost approximated around 3k. Vehicle purchase new in 2010, only 51k miles (just out of warranty). Ford tells me to take a hike. I am physically disabled and on social security disability. It is winter, we have no other vehicle. This is criminal negligence; why have you exclude 2010 and prior model years in recall with identical component failures?.

See all problems of the 2010 Ford Flex 🔎.

Driving my 2011 Ford Flex a warning came on for "service power steering" before the power steering failed. There was no previous warning and the incident nearly caused an accident.

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The contact owns a 2013 Ford Flex. While driving approximately 10 mph and making a turn, the power steering failed and the steering wheel became difficult to turn. The vehicle was merged to the side of the road and the engine was turned off. The vehicle restarted and resumed normal operation. The failure occurred three times. The dealer replaced the power steering assembly. The manufacturer was not made aware of the issue. The VIN was unavailable. The approximate failure mileage was 25,000.

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I was driving in traffic when a warning sounded and my dashboard displayed the message "power steering assist failure". Steering became extremely difficult. I pulled into a service station and shut off the engine. When I restarted the engine, the steering problem had resolved itself. Approximately an hour later, the same problem repeated itself. An internet search revealed that many other drivers of Flex vehicles have experienced the same problem. I contacted Ford and they said, while other Ford models have been recalled for a similar problem, the Flex is not named in any of their notices. At this time they said they have no plan for any follow-up action. Because of the loss of steering control this is a safety issue that should be addressed before someone gets killed.

See all problems of the 2012 Ford Flex 🔎.