Steering Failed Problems of Ford Fusion - part 2

Ford Fusion owners have reported 94 problems related to steering failed (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion based on all problems reported for the Fusion.

36 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 08/02/2018

The electric steering unit failed as described in a recall for other Ford Fusion vehicles, but mine specifically was not covered under recall.

See all problems of the 2012 Ford Fusion 🔎.

37 Steering Failed problem of the 2015 Ford Fusion

Failure Date: 07/24/2018

The contact owns a 2015 Ford Fusion. While driving less than 25 mph, the steering wheel seized. The contact had to restart the vehicle approximately four times before the steering wheel would work properly. In addition, the warning indicators on the steering wheel illuminated. The vehicle was taken to the dealer (healey Ford Lincoln, 2528 route 17m, goshen, NY 10924, (877) 706-3640) where it was diagnosed that the steering wheel failed. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls for the failure. The failure mileage was 72,880.

See all problems of the 2015 Ford Fusion 🔎.

38 Steering Failed problem of the 2011 Ford Fusion

Failure Date: 06/29/2018

My 2011 Ford Fusion's steering wheel completely gave out on me while driving on a highway in July of 2015. Extremely dangerous situation. Dealership informed me of an open recall and replaced the whole steering rack pursuant to Ford recall number 15s18. Fast forward three years later -- last Friday, also while driving, my steering wheel failed and almost caused a crash. Exact same errors. Contacted two different dealerships, as well as Ford, and all said they can't do anything about it -- that I would have to pay $2300+ to get it replaced. How can the steering rack fail me twice in three years? how does Ford get away with making this a one time recall and doing nothing when the same thing happens again? it's absolutely absurd and horrifying. No car - especially not one that is a relatively newer model - just randomly has a steering rack failure in the middle of a highway. If I had crashed, I am guessing Ford would have paid for the replacement.

See all problems of the 2011 Ford Fusion 🔎.

39 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 05/12/2018

Tl the contact owns a 2014 Ford Fusion. The contact stated that the part was not available within a reasonable time frame concerning NHTSA campaign number: 18v167000 (steering). Dick smith Ford of columbia (7201 garners ferry rd, columbia, SC 29209, (803) 254-4000) confirmed that the part was not available. The contact was concerned that a steering failure could occur. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2014 Ford Fusion 🔎.

40 Steering Failed problem of the 2011 Ford Fusion

Failure Date: 05/05/2018

Tl the contact owns a 2011 Ford Fusion. While driving 35 mph, the power steering assist fault warning indicator illuminated and the power steering seized. The vehicle was towed to walterboro Ford (902 bells hwy, walterboro, SC 29488, (843) 549-5581) where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

41 Steering Failed problem of the 2013 Ford Fusion

Failure Date: 03/29/2018

Tl the contact owns a 2013 Ford Fusion. While pulling out of a parking space in reverse, a rattling noise emerged from the front of the vehicle. In addition, the "hill assist" and "traction failed" messages displayed. The contact also stated that the steering ability seized. The vehicle was towed to all american Ford in point pleasant, new jersey where it was diagnosed that the steering rack failed. The contact also stated that the vehicle was previously repaired per an unknown recall regarding the steering rack assembly in June of 2015. The vehicle was not repaired again. The manufacturer was notified of the failure and filed case number: cas14489150. The approximate failure mileage was 75,000.

See all problems of the 2013 Ford Fusion 🔎.

42 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 03/24/2018

The power steering assist fault message appeared in the odometer display. This could not be reset by turning off the ignition for 10 seconds and turning on the ignition again. This message has been intermittent for 6 months. It would appear often with first start up on rainy and rainy on cold days. Never occurred while driving. I drove the car to a local repair shop. The steering takes a great effort to turn the wheel. Had a near miss accident with wood trash on the highway. The repair shop said this could be covered by an extended recall. The Ford dealers we called said their system was down not able to check VIN for recall. It has about 83000 miles and 6 years old. The steering failure is a significant safety defect. I've driven cars before without power steering - easy compared to this fail. This failure is extremely unsettling feeling when trying to make a curve or turn. Check back later to see if Ford repaired this.

43 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 03/06/2018

Tl the contact owns a 2014 Ford Fusion. While driving approximately 45 mph, the steering wheel became very loose. There were no warning indicators illuminated. The contact drove the vehicle very slowly to the dealer (rodman Ford in foxboro, massachusetts) where it was diagnosed that the center screw of the steering column failed and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

44 Steering Failed problem of the 2016 Ford Fusion

Failure Date: 02/14/2018

Steering wheel had to be replaced at 68k miles, due to having been made of inferior materials, became a hazard in 3 days and was advised to not drive the vehicle due to the fact that the steering wheel could fail in emergency driving situations.

See all problems of the 2016 Ford Fusion 🔎.

45 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 01/26/2018

The contact owns a 2010 Ford Fusion. While driving at low speeds, the steering wheel became inoperable. Also, the steering wheel warning indicator illuminated and the power steering alarm sounded, which caused the steering wheel to become difficult to turn. The vehicle was taken to courtesy Ford (1830 grand river avenue, okemos, michigan 48864, phone (888) 836-5315) where it was diagnosed that the steering gear electronic system failed. The vehicle was repaired. The manufacturer stated that the 2010 Ford Fusion was not included in the manufacturer warranted repair for the steering wheel failure. The vehicle was repaired. The failure mileage was 85,000.

See all problems of the 2010 Ford Fusion 🔎.

46 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 01/21/2018

Tl the contact owns a 2012 Ford Fusion. While driving 45 mph, the steering wheel seized and all the warning indicators illuminated on the instrument panel. The contact drove the vehicle to his destination with no power steering ability. The vehicle was powered off and restarted, but the failure recurred. Griffeth Ford Lincoln (located at 213 main st, presque isle, me 04769, (207)-764-4129) diagnosed that the steering gear and rack failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 67,809.

47 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 01/19/2018

The contact owns a 2010 Ford Fusion. While driving unknown speeds, the steering wheel failed to move and became inoperable. Also, the power steering indicator illuminated. The contact called the local dealer (five star Ford, 6618 ne loop 820 north, richland, TX 78180) and was informed to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 15,000.

48 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 01/10/2018

Steering failed while driving. I lost steering assist while turning the vehicle, very dangerous. The vehicle was very hard to control especially at lower speeds. Was driving around town 45 mph speeds steering assist did not return. Had trouble code u3000 pulled from computer, and found out that the steering rack needed to be replaced.

49 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 01/01/2018

Tl-the contact owns a 2010 Ford Fusion. The contact stated that the steering wheel failed. When, the contact started the engine up, and while driving at various speeds, the steering wheel became hard to turn. The contact stated on several occasions while driving the contact was unable to turn the steering wheel to the left or right. The contact had move onto the road shoulder, the contact had to turn the engine off restart the engine to regain normal steering wheel function. The contact advised that while in traffic the key had to be turned several times to regain steering function. The contact performed a diagnostic himself that located a failure code at the steering wheel rack. The steering wheel rack was not replaced. The vehicle was not taken to a dealership to have a diagnostic performed. The manufacturer was not contacted. The failure mileage was 156,000. Li.

50 Steering Failed problem of the 2013 Ford Fusion

Failure Date: 12/11/2017

The contact owns a 2013 Ford Fusion. While driving 65 mph, the power steering warning indicator illuminated. The contact pulled the vehicle over to the side of the road. The contact noticed that the steering wheel failed to turn left or right. The contact's brother-in-law drove the vehicle to the dealer (deacon jones Ford-Lincoln, 3301 mclain st, goldsboro, nc 27534) where it was diagnosed that the steering gear assembly, the four bolts and nuts from the steering, and the power steering box needed to be replaced. The vehicle was repaired. The manufacturer was contacted at 866-436-7332 and stated that the VIN was not included in a recall. The contact would have to pay for the repair. The approximate failure mileage was 46,223.

51 Steering Failed problem of the 2011 Ford Fusion

Failure Date: 12/03/2017

Takata recall & steering failure I have a 2011 Ford Fusion on which the steering suddenly failed, without any warning, while driving. Thankfully the failure occurred close to our home and my wife was able to make it home without incident. I've been doing research online and learned that this is a common problem. While Ford has issued a recall for some later models, they are not covering all viechles with the same part. I am contacting you to raise awareness that the problem still exists and is still impacting people. I have owned many cars that are much older and have never had a complete steering loss. I also want to let you know that we are still waiting for resolution of the takata airbag recall. The recall was issued by Ford in July of 2016. We have continued to drive the car with the promise by Ford that the car is safe, however, as I continue to read about incidents online, realize that may not be the case. After all, if it were safe there wouldn't have been a recall. My wife has gotten to the point where she doesn't want to drive the car for concerns for her safety. I feel this is unacceptable and am asking for your help to hold Ford accountable 1. Accept responsibility for the steering issue and the risk it posses and extend the racall to all affected viechles 2. Expedite the repair on the airbag recall thank you!.

52 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 10/13/2017

The contact owns a 2012 Ford Fusion. After starting the engine, the steering wheel was very difficult to turn and the "steering failure" and "advance track" warning messages displayed. The vehicle was taken to the local dealer (don davis Ford in arlington, texas) where it was diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.

53 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 09/09/2017

When driving, warning lights came on and said that steering assist failure pull over safely. The power steering clearly went out and the wheel was significantly heavier. Luckily I had enough space on the road, and the strength to move the wheel. After doing so, I turned the car off then back on to see if it would clear, then it said the service advancetrac, and steering loss stop safely twice as it starts up, and no power steering. Vehicle is at in the 83,000 miles round about. Waiting for my appointment at Ford to run a $150 diagnostic so the can tell me the epas is out which I was reading about in the manual, when I was look for the power steering fluid which I was looking for during the onset of the problem to check, and couldn't find. Vehicle was in motion, turning on a bend in the high way. Speed was roughly 30 mph. On a separate note, the right suspension/spring thing, makes a clinking sound at slow speeds when turning or tuning the wheel. Has been happening for about 6 months before I figured out the source of the noise. I haven't brought it up to Ford service dept yet.

54 Steering Failed problem of the 2013 Ford Fusion

Failure Date: 07/12/2017

The contact owns a 2013 Ford Fusion. While driving approximately 25 mph, the steering wheel seized and the power steering assist fault warning indicator illuminated. The contact stated that the steering wheel became difficult to maneuver. The contact coasted the vehicle to the side of the road, waited a few minutes, and was able to resume driving. The vehicle was taken to auto zone to see about the recall notification. A salesperson stated that there was no power steering ability due to a steering gear motor bolt failure, and suggested that the vehicle be taken to a dealer. The dealer was not contacted. The VIN was not included in NHTSA campaign number: 15v250000 (steering). The contact called the manufacturer and was informed that the vehicle was not covered under a warranty and no further assistance was provided. The approximate failure mileage was 118,000.

55 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 07/06/2017

The contact owns a 2012 Ford Fusion. While driving 55 mph, the steering failed and the steering warning indicator illuminated. The vehicle was taken to pugmire Ford of cartersville (located at 362 n tennessee st cartersville, GA 30120 770-382-5780), but was not diagnosed or repaired. The next day, the vehicle was taken to an independent mechanic for diagnostic testing. The mechanic was unable to generate testing codes. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

56 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 06/15/2017

The contact owns a 2010 Ford Fusion. While driving 25 mph, the steering failed and the power steering assist warning indicator illuminated. The vehicle was taken to a local dealer (red river Ford located at 402 westside drive durant, ok 74701 580-924-9458) where it was diagnosed that the power assist module needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but did not assist. The failure mileage was 75,000.

57 Steering Failed problem of the 2013 Ford Fusion

Failure Date: 04/01/2017

(li - is that the correct campaign number?) tl the contact owns a 2013 Ford Fusion. The contact stated that the steering wheel failed while driving 70 mph. During the failure, the power steering indicator illuminated and the steering wheel became difficult to control. Shortly after, the contact was informed that the undercarriage of the vehicle was on fire. The contact was able to coast the vehicle onto the road shoulder. The contact noticed smoke under the hood. The police and fire departments were present and a fire report was filed. The vehicle was towed to an unknown location. The contact received a recall notification for NHTSA campaign number: 17v090000 in April of 2017. The parts were unavailable for the repair. The manufacturer was notified. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

58 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 03/07/2017

Tl the contact owns a 2014 Ford Fusion. The contact called on behalf of the driver. While driving at an unknown speed, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was able to be coasted to the side of the road and was towed to a tow lot. The vehicle was later taken to an independent mechanic where it was diagnosed that the steering computer system failed and needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that no recall was associated with the VIN. The approximate failure mileage was 50,000.

59 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 02/28/2017

The steering box failed and needed replacement. I found a recall on the bolts for this box and the associate at the dealership told us that this has happened many times on these cars and while driving. Luckily this was not the case for us but I feel it should be reviewed for possible defect and recall.

60 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 01/04/2017

The contact owns a 2010 Ford Fusion. The contact stated that there was a sudden failure with the eps and that the steering wheel failed to turn in either direction. The vehicle was inspected by five star Ford (900 russell pkwy, warner robins, GA 31088, (478) 922-9131), but was not diagnosed to determine the specific cause of the failure. The manufacturer indicated that the vehicle was excluded from an eps recall, so the contact was uncertain if the vehicle would be repaired. The failure mileage was not available.

61 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 12/20/2016

Power steering went out on my way home on December 20 2016. Took it to the dealer on January 4 2017 and was told the steering rack had to be replaced. Seen where Ford had a problem with the steering failing on this model. There were some recalls on some but not on mine.

62 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 12/08/2016

The contact owns a 2014 Ford Fusion. While driving approximately 5 mph, the steering failed. The steering assist and stabilizer warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the computer programming needed to be updated. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000. The VIN was not available.

63 Steering Failed problem of the 2014 Ford Fusion

Failure Date: 11/23/2016

Was driving at low speed on the highway when "steering assist failure pull over safely" light came on and power steering went out. The vehicle only has 57,000 miles and we took it to Ford for repair and they will have to replace the electric rack assembly due to a short in the gear box. . .

64 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 11/12/2016

The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the steering wheel failed and caused the vehicle to sideswipe a curb. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

65 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 10/03/2016

Steering system suddenly failed while driving down the interstate. System flashed a warning and "ding" sound and I lost almost all steering. It took a lot of strength to exit and pull into a parking lot. This could have ended much worse. I turned the car off and back on and I had power steering again. This has happened twice in the last month.

66 Steering Failed problem of the 2013 Ford Fusion

Failure Date: 09/26/2016

The contact owns a 2013 Ford Fusion. While driving approximately 25 mph, the steering wheel seized without warning. As a result, the vehicle crashed into a curb on the opposite side of the street. The air bags did not deploy. A police report was not filed. There were no injuries reported. The vehicle was taken to a dealer where it was diagnosed that the electronic steering failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 39,297.

67 Steering Failed problem of the 2012 Ford Fusion

Failure Date: 09/20/2016

The contact owns a 2012 Ford Fusion. Whenever the contact reversed the vehicle, the steering wheel would fail the next day. The vehicle was taken to a dealer where it was diagnosed that the power steering control module fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 62,000.

68 Steering Failed problem of the 2011 Ford Fusion

Failure Date: 09/01/2016

The contact owns a 2011 Ford Fusion. The contact stated that the steering wheel failed to turn and the power steering assist indicator illuminated. The contact was able to avoid a crash. The failure occurred numerous times. The vehicle was repaired per NHTSA campaign number: 15v340000 (steering), but the failure recurred. The manufacturer was notified. The failure mileage was 149,000.

69 Steering Failed problem of the 2010 Ford Fusion

Failure Date: 07/01/2016

Tl - the contact owns a 2010 Ford Fusion. The contact stated that while driving 35 mph the steering wheel seized and the steering wheel failed warning indicator illuminated. The vehicle was taken to a dealer robinson Ford (1777 imperial Ave, calexico, CA 92231. 760-357-3141) who diagnosed the vehicle and stated that the steering had failed and the vehicle was repaired, but the contact stated that the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000. Jc.

70 Steering Failed problem of the 2011 Ford Fusion

Failure Date: 04/01/2016

Tl the contact owns a 2011 Ford Fusion. While driving unknown speeds, the steering wheel failed to move and the electronic panel fault warning indicator illuminated. The vehicle was taken to the northside Ford (12300 san pedro Ave, san antonio, TX 78216) where it was diagnosed, but no failure codes were located. The vehicle was not repaired. The vehicle was taken to an independent mechanic. The manufacturer informed the contact that the vehicle was not included in a recall. The failure mileage was 46,000.



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