Engine And Engine Cooling Problems of GMC Terrain - part 1

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 25 mph, the vehicle stalled, and the contact was unable to pull over to the side of the road. The contact stated that the message "battery critically low" was initially displayed, and then the message "engine and transmission system - schedule service now" was displayed. The contact was assisted by police officers in redirecting traffic away from the vehicle to prevent a crash. The contact stated that the tow truck driver inspected the battery and informed the contact that the battery was in good condition. The contact stated that the vehicle failed to shift to neutral(n), which required a special tow truck to tow the vehicle. The vehicle was towed to the residence and was then towed to the dealer the same day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,200.

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The contact owns a 2024 GMC Terrain. The contact stated that while his wife was driving at various speeds, the vehicle experienced a loss of automotive power. The check engine and transmission warning lights were illuminated. In addition, the contact's wife attempted to restart the vehicle; however, the gear shifter failed to move from neutral(n) and remained in low power mode. The vehicle was towed to a local dealer, where it was diagnosed, and dtc: p0700 and p073e were retrieved. In addition, the contact related the failure to technical service bulletin: pip5974e; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,766.

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Driving down the road and an engine power reduced light came on and then the driver was not able to apply the breaks to stop the car. Almost ran into a car at a 4 way stop before getting the car to stop.

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We have been keeping up with all maintenance and oil changes. We have only driven the car for less than a year. At time of oil change; the oil has been low, resulting in over oil consumption; requiring an extra quart of oil to be added between oil changes. When we purchased the vehicle, there was an strong exhaust smell; the shop that we bought the vehicle stated there were no issues and we have taken it to them multiple times an hour away from our home. The car completely shut off while my minor son and I were driving. Placing both of our lives at risk! it would never start back up. Now the car has seized and requires an engine replacement. It is sitting at a local garage while we wait for the dealership to help us, to no avail.

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Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. They continue to be stiff. Luckily there was no one I front of me as this exit led to a rotary. I was able to coast around the rotary and into a parking lot where I attempted to push the e- break which did not work. My steering tightened and then my car died. I have the car towed to GMC where I bought the vehicle. Am told I will be charged a diagnostic fee and they will let me know what they find before repairs are made. I receive a call back the following day stating “the vacuum pump exploded causing you to loose brakes”. I was told “the vacuum pump and repairs would be about $1,200. But they could not guarantee that once the vacuum pump was removed, there wouldn’t be more debris and destruction to the cam shaft and engine”. We asked they continue with the diagnostics and check the engine for debris. We receive a call back stating “the vacuum pump exploded and there are shards of medal debris in your engine”. Recommendations are that I need a new engine as "the vacuum pump explosion caused catastrophic damage to the engine". My safety and the safety of other innocent drivers on the highway were put in extreme danger! I lost all break control, power steering, and emergency break control. I had minutes from the time the first warning alerted to the time I lost complete control of the car. This is a known issue with gm motors specifically made between 2016-2019.

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While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.

Driving down busy highway and suddenly had no brakes!!! no lights came on dashboard as a warning. Found out it was a braking pump that broke and shot metal pieces into the engine. Now im facing a new engine for a 2020 Terrain!!.

First problem was when the ac went out which affected the starter 2 weeks after that while I was driving something popped underneath the vehicle the vehicle completely stopped working when I checked underneath the vehicle there was leak ish a broken crankshaft car would not turn back on….

I have been having intermittent problems for well over 1 year with my vehicle not accelerating. I try to accelerate from a stop, the vehicle does not respond. I have the accelerator pedal pressed to the floor nothing happens for 10-15 seconds, then vehicle will lurch forward and start responding. This has happened several times as I am pulling into traffic. Major safety concern that could cause severe injury or fatality. I also have other issues with vehicle not shifting gears, engine feels as though it is skipping while driving. I have taken this to the dealership and was told that they could not recreate the issue. No engine code or service lights have ever displayed. Dealership told me is can't be anything major since there are no codes or service lights. Currently have 72,000 miles, did purchase an extended warranty. I have seen many complaints of this same problem from other Terrain owners. GMC needs to fix this problem before someone is killed in a collision because their product won't accelerate.

The contact owns a 2022 GMC Terrain. The contact stated that upon approaching an intersection with a red light, the contact depressed the brake pedal, and the vehicle lost automotive power. The vehicle came to a stop at the light. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic to be inspected, and the contact was advised that the vehicle needed to be diagnosed by an authorized GMC dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

The contact owns a 2013 GMC Terrain. The contact stated that while driving at 30 mph, the vehicle hesitated with the check engine warning light illuminated. The contact also stated that while coming to a stop, the vehicle would lose automotive power. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine failed due to the engine not consuming oil. The mechanic informed the contact that the engine could be repaired and also suggested that the engine needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

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As I was driving down the ohio turnpike on my way to work on Tuesday, August 5, 2025, my check engine light came on. Almost immediately I got a notification that the car was operating at reduced power. I had no previous issues with the vehicle. As I got off the turnpike my braking system failed. I was able to come to a stop partially in the grass before entering into oncoming traffic. The entire car shut down. I was unable to restart the car. We were also unable to put the car into neutral to push it off of the road the remainder of the way because the wheels were completely locked up at this point. The parking brake was engaged on its own. We also could not get the car into neutral. I had the car towed to a local repair shop, not knowing at all what the issue was. The vacuum pump had failed and broke apart in the engine. This caused my braking system to fail completely also. The vacuum pump on my 2020 GMC Terrain has been noted as faulty or defective. However, an official recall has not been issued for my vehicle. Had the pump failed a moment sooner I could have been in a crash trying to exit the turnpike. I took my vehicle to a repair shop and spent $1400 out-of-pocket. The car still does not run correctly now as there are pieces in the engine of my vehicle that were unable to be retrieved.

We have 2011 GMC Terrain. We bought it used so we have only had it a couple years. We noticed it seemed to be using a little more oil but then we were told to keep watch on it. My husband did. Then one day while I was driving it I thought I had heard a faint clicking noise. I said that car isn’t going anywhere until it’s fixed. Little did we know it wouldn’t ever start again. We didn’t know about a so call recall or not a recall. Still until we had to have it towed in to be fixed, I heard it mentioned. By then the car was repaired at our expense of $8000+. We are retired and don’t have or didn’t have money for that repair. The only reason we had a little money was because my husband got paid for back (lump sum) payment just a couple of days before this. We still owe on the car. Without it we only have an old 2001gmc sierra 1500. We live paycheck to paycheck. I called one of GMC’s phone numbers today and I was told if we didn’t have it done at a GMC facility we get no reimbursement. I cried. My husband is a real stickler when it comes to our vehicles and maintenance and logs and also keeps receipts. Please tell me there is some to help us.

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I own a 2015 GMC Terrain, 4d. Vehicle started displaying error p0016 during the evening of 07/27/2025, the following day the vehicle stopped working. I towed the vehicle to three different mechanics. All three mechanics indicated that the engine needs to be replaced. Two of the mechanics indicated that this was a common issue with this GMC SUV and I wanted to reported. P0016 states, "crankshaft position camshaft position correlation bank 1". I am disappointed that this issue has not been reported or recall. There are multiple youtube videos and online chats regarding this issue.

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While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as gm has a bulletin put out. I didn’t know what that meant. Long story short and 3000. 00 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. There is a recall for almost all vehicles from this year but not the 2019 Terrain even though it contains the same vacuum pump as all the recalled makes and models. Vacuum pump, cam shaft, oil pan, oil pump had to all be replaced at under 100,000 highway miles. Someone needs to address this problem.

I was driving this morning and my car put itself in neutral. I think had to pull off to the side because it was not accelerating. I could get it to go over 20 mph. Every time I tired to accelerate. The engine would feel forced.

I was driving back from out of state and all the sudden the engine just got loud. So I pulled over and check oil levels. Except there is no access to the transmission oil. The only way to check this is to remove the front driverside tire, take a bolt out and see if any oil drips out. This is insane that there is no dip stick. I am taking it to a mechanic on Monday but to not have quick access to this is wild.

I purchased this in March of 2025. 2 or 3 weeks after I bought this I took it to an oil lube shop and they said there was not any oil on the. Dip stick. Also I started noticing the car being jerky while driving and when shutting it off it sputters. I took it to max motors, a GMC dealer for a diagnostic check because it uses a quart of oil a week. They told me the high pressure fuel pump is bad and the piston rings were no good. This was on the 18th of June. I had taken it to the dealer I bought it from and complained about the problems, but he wouldn't do anything about it . The warranty was good at that time. Max motors told me it would cost me about $5000 to fix it which I don't have. I read that there was a recall on these cars with a 2. 4l engine for these problems.

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The contact owns a 2014 GMC Terrain. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal odor coming from the engine compartment, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine failed due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 125,000.

The contact owns a 2020 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 88,000. The VIN was not available.

Tensioner issues keeps breaking the timing chain. . Replaced twice at own cost. Fuel pump/ loss of power while driving. Back up camera doesn't work sometimes. Screen goes black. If key is left in the ignition it starts itself. If you try to use a car charger for a phone the ac shuts off and a "systems error" message pops up. This happens alot. It's an ongoing issue since I bought the car in feburary this year.

The contact owns a 2023 GMC Terrain. The contact stated while driving 15 mph, the message "engine power reduced” was displayed on the instrument panel. The contact stated that the vehicle the lost motive power in the middle of the roadway. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump, causing fuel to leak into the oil, resulting in damages to the catalytic converter and oxygen sensor. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 41,000.

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On 6/22/2025, brakes stopped working while trying to make a turn. Next multiple engines light came and car went into reduced speed mode. As I tried to find a safe place to stop, the vehicle went into limp mode and shut down in the middle of the road. The dealership said the issue was the vacuum pump which caused the timing chains to break. There have multiple recalls for this exact issue but my car is not on the list. My manufacture warranty ended on 5/21/2025. When I spoke to a gm representative I was told there was nothing they can do because there is not a recall for my vehicle. They explained even though I had the same problem the recall is for other vehicles. Gm also issued a warranty extention on the vacuum pump to 10 years 150,000 miles. However my vehicle is not on the list for the extention. This issue is a safety hazard regardless of the vehicle type. I was lucky that no one was behind me or they would have hit me.

The contact owns a 2011 GMC Terrain. The contact stated while driving 25 mph and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the roadway and waited for towing assistance. The contact stated that an independent mechanic was contacted. The vehicle was towed to an independent mechanic and two separate auto body shops, where it was diagnosed and determined that the engine was consuming engine oil, and the engine needed to be replaced. The contact stated that the second time the vehicle was driven to the independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 114,114.

Throttle position system all of a sudden went bad. My 2017 Terrain started shaking. I was holding up traffic. The sun couldn't go over 5mph. I've read online where this is happening alot in 2010'2017 GMC Terrains.

My car started experiencing a strange problem while braking on June 15. I released the parking brake leaving my parents driveway. I coasted backwards (as usual), and when I pressed the brake the car didn't stop as expected and the brake pedal was very hard to press. It eventually stopped. I put into park, then put the emergency brake on, then released all and tried again and encountered the same issue, that it was very very slow to stop and the brake pedal was hard to push in. I got home, parked the car - tested the reverse brake on flat surface and didn't notice the issue. The next day, the problem started happening with the front brake as well and an error code popped up that said 'check brake assist' which I've never seen before. I brought it to my local mechanic, who took a look and said that it's a vacuum pump failure, and the result is a lot of metal shards were released into the engine when the vacuum pump failed. My mechanic recommended I take to a GMC dealer for further evaluation. I looked up the recall on this issue, and see that it impacts a lot cars, including the 2017 GMC Terrain, but not my 2018 GMC Terrain. I am going to take it to the GMC dealer but I'm afraid I won't be able to afford the repair, and it doesn't seem like there was anything I could have done to prevent this from happening.

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Vehicle felt like it was running out of gas and then stalled out while driving down the road. It will not turn over and it will not move out of park. This is a huge safety issue.

While my wife was driving on [xxx] speed (60 –70 mph), the engine suddenly seized without warning. This created a dangerous situation, especially at that speed. Upon inspection, it was confirmed that a camshaft end cap detached, causing catastrophic internal engine damage. I believe this may be due to a manufacturing defect or insufficient part durability, and poses a serious safety risk to myself and other drivers. Please investigate this issue for broader safety concerns and potential recalls, especially if other owners report similar failures. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

5. 25. 2025 - car shut down while at a busy intersection. Called amherst police due to location and how dangerous the intersection was. Family member needed to jump start the vehicle. Vehicle started before police arrived. Drove home. Called police to let them know we were no longer at the busy intersection. 5. 26. 2025 took out battery to check charge at auto store - tested good - 82%. Re-installed battery went to get gas thinking that may be the issue, low on gas, not the case the car wouldn't start at the gas station. Family member needed to jump start the vehicle again. Drove home, called dealer, taking to dealer next week 6. 4. 2025 due to availability of service. There were no warning lights prior to stalling out both times. This is very dangerous. We are afraid to drive this GMC 2020 Terrain.

The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 mph, the transmission failed to shift as needed. The contact stated that while driving at an undisclosed speed, the vehicle stopped and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission center, which determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a claim. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 172,000.

The contact owns a 2019 GMC Terrain. The contact stated while driving 25 mph, there was an abnormal sound coming from the engine. The low power message was displayed. The contact pulled over to the left side of the road and waited for towing assistance. The contact attempted to restart the vehicle; however, the vehicle failed to respond as intended. An independent mechanic was contacted. The vehicle was towed to an independent where it was diagnosed that timing chain, timing gears, the vacuum pump, cam phasers, and sensors all needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred by the manufacturer and was informed to contact NHTSA to report the failure. The failure mileage was unknown.

The contact owns a 2020 GMC Terrain. The contact stated while driving 45 mph, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the engine had seized. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was again towed to the dealer, who again diagnosed a failure with the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v274000 (engine and engine cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

[xxx] once again while diving down the road 45mph Terrain once again goes in to park ,I was lucky the lady behind me wasn't to close . Also I contacted onstar when I was able to get vehicle moving at the store . . I told her what happen she ran diagnostics while parked at store said there was no codes I let onstar know this has happened several times. . I had no warning, no indication, no lights came on. And I also let her know that this same vehicle was still stalling I was at intersection and the auto/stop is always on it will not let you bypass or default took it to dealership who I bought cpo back when it first would not let me turn it off cause its stalls at stop signs ,red lights etc crazy thing is if you turn the ac on it cranks up , if you hit the door unlock it starts. . . Thats not normal GMC knows that the dealership whom sold me cpo that wasn't the misleading is beyond crazy. . Gsm cussed me out it comes with life time warranty but when I had it towed right after I bought it 2 months . . I was talking about what the mechanics had said that this vehicle was in prior flood and accident GMC onstar has a different VIN then the one that on the vehicle. . The doors are not original I can see the inside of steering wheel and on dash where they said air bags were deployed and they did a [xxx] job hiding it . . . I paid over 32k for this 2020 Terrain that was advertised as cpo with 1 owner in florida they showed me a fraudulent carfax, I pulled up my own and it came from new york . . This vehicle is not safe to drive but I dont have any other options. . I have made complaint with both GMC and my finance company whom also wrote complaint on dealership and the told me I could rewind the loan but when I told dealership I knew that they sold me a vehicle that was not cpo and what I learned he came at me at dealership infront of workers and customers . . The vehicle just going to end up getting myself killed or someone else. . Semi had to run off road to avoid hitting me information redacted pursuant to the freedom of information act.

The contact owns a 2014 GMC Terrain. The contact stated that the was consuming an excessive amount of engine oil; however, there were no oil leaks evident. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who informed the contact that the frame near the rear wheel on the driver's side was completely rusted. The mechanic stated that the vehicle was not safe to drive. The vehicle was not diagnosed for the oil consumption failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

The contact owns a 2021 GMC Terrain. The contact stated while driving at various speeds, the transmission erroneously shifted to the neutral, causing the vehicle to decelerate. After restarting the vehicle, the vehicle operated normally. During the failure, the message " power reduced" was displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,000.

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