Mechanical Jack Problems of Honda Accord

I own a 2008 Honda Accord lx-p. On wed. , sept. 16, I hit a piece of construction debris in the road. The metal punctured the front driver-side tire. When I stopped to inspect the tire and replace it with the temporary spare, I followed the procedures for using the standard-issue jack that came with the vehicle to get the damaged tire off the car. The jack, however, bent under the weight of the vehicle; then it slipped out from under the frame, causing damage to the metal below the door. The jack, which does not feature a slot (more of an indented plate) to fit neatly around the reinforced part of the frame, did not hold up the car. Because I believe the poorly designed jack contributed to the damage, I contacted american Honda customer service and started a case. Following the direction of my case manager, david kitchen, I visited the breakaway Honda, where the parts technician commented that I did indeed have a "defective jack. " he took pictures, gave me an estimate, then communicated this to david kitchen. This was on oct. 21, 2009. Since then, I have fallen into a "black hole" with american Honda customer service. I have left many messages for david kitchen, with very little response or feedback. I even sent a letter to hiroyuki yamada, coo of customer service, which he never acknowledged. Finally, on January 19, 2010, I was informed by mr. Kitchen that my request for assistance to repair the vehicle was rejected by american Honda because the Honda engineers "could not verify the conditions under which I used the jack. " I shared that this answer was unsatisfactory -- that I was told by the parts technician that I had a defective jack -- and requested another person within american Honda to whom I could appeal. Mr. Kitchen said the decision was his and there was no opportunity for appeal. Mr. Kitchen has all photos, estimates and correspondence regarding this case. Four months of waiting on a relatively simple matter is inexcusable.

See all problems of the 2008 Honda Accord 🔎.

The jacks that Honda provide for its 2005 Honda is not safe the system is a knuckle busting experierience and the jack will not hold the vehicle. It takes a lot longer to move the damaged tire from the vehicle. Why is it not a law that all car manufacturers are required to use a full size spare and a floor style jack I work in the automotive field and I know how to use a jack.

See all problems of the 2005 Honda Accord 🔎.

The consumer is concern because the lug wrench jack does not fit the after market rim. The dealership is aware of the problem. Mr.

See all problems of the 1997 Honda Accord 🔎.

Vehicle was jacked up while performing oil change. Frame metal where jack was positioned bent with ease and was very rubbery in feel. Jack almost disengaged while consumer was under vehicle.

See all problems of the 2002 Honda Accord 🔎.

Consumer raised vehicle up by using jack that came equipped with vehicle when it suddenly bent, causing vehicle to come down on consumer's shoulder and pinning him down.

See all problems of the 2000 Honda Accord 🔎.

My concern is that the lug wrench provided with this car and most others will not allow most people to remove the lug nuts after they have been torqued by a tire dealership. Either the torque being applied is too much or the wrenches are not adequate. Many people theres days have some type of road-side insurance and never really have to remove the wheel, however if a flat happens in a remote area and the only equipment avaiable is the equipment supplied with the car, many people would not be able to loosen the lug nuts. My concern is not only the equipment in the car, but also the amount of torque applied. I believe the torque being applied by the tire dealerships is within the specifications, however I also believe it is more than necessary. If you have lug nuts torqued to specification on your car, ask your wife to try and loosen one. Nlm.

See all problems of the 1998 Honda Accord 🔎.