528 problems related to electrical system have been reported for the 2012 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Jeep Grand Cherokee based on all problems reported for the 2012 Grand Cherokee.
When purchased vehicle was told to take it to local dealer. Vehicle was taken to local dealer on may 2021. To this day, they claim that they are still waiting for parts. I am 80 years old and disabled and stressing big time because I keep receiving information on mail stating that my vehicle is not safe. I have called your number and all I was told that they are waiting for parts. Please help. Thank you.
There is an open recall for the fuel pump relay on my Jeep Grand Cherokee, [xxx]. I've called every dealership within 50 miles of where I live and all of them tell me that Chrysler has only allowed them to order parts for 1 vehicle a week and they all over 100+ vehicles backlogged, meaning if circumstances don't change it will be 2 years plus before my vehicle is repaired. Now I'm going to have to pay for temporary repair out of pocket as my vehicle is already intermittently failing to start due to the relay failing. This is ridiculous and Jeep needs to get their act together before someone gets killed when this relay dies at the worst possible time. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving on or off a ramp for the parkway when the power steering and power brakes fail then the vehicle stalls. The contact coast to the side place the vehicle in park and restart to regain proper function. The failure had occurred approximately 4 times. The vehicle was taken to the dealer who completed a fuel pump relay recall however the failure persisted. The contact took the vehicle to another dealer who was unable to find the cause of the failure there after was not found. The manufacturer was made aware of the issue and opened a case regarding the matter, the approximate failure mileage was 85,000.
In the span of about 2 years, I have had the fuel pump tpim safety recall performed about 3 times. I’ve had a new fuel pump, battery, new alternator, power board installed, all out of pocket and my 2012 Jeep Grand Cherokee hemi continues to randomly stall. The dealer always says there are no codes and basically cannot do anything for me at this point. Do I have to wait until I am in a serious accident before Chrysler does anything? go on any Jeep forum and I know I am not the only person experiencing this issue. This is a safety issue that needs to be corrected before someone is seriously injured or killed.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that after the vehicle was repaired under NHTSA campaign number: 19v813000 (electrical system) the vehicle stalled intermittently. The contact stated that while driving at various speeds, the vehicle stalled intermittently while decelerating. The vehicle was taken to the dealer on four separate occasions and the fuel pump relay was replaced twice however, the failure recurred. The dealer was unable to duplicate the failure. There was no fault code detected. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and several cases were opened. The contact was informed that since the dealer was not able to plicate the failure, no assistance would be provided. The approximate failure mileage was 142,000.
Engine stalls without warning causing full loss of power, including power steering and ability to brake properly. . . Ends in engine failure as well. This has resulted in multiple close encounters and lately it caused me to hit the curb and damaged front right wheel. . Will it be another car and a crash next time!???.
The contact's mother owns a 2012 Jeep Grand Cherokee. The vehicle owner received notification of NHTSA campaign number: 19v813000 (electrical system). The vehicle was taken to a local dealer for the recall repair; however, the contact was then informed that the part to do the recall repair was unavailable. The vehicle was not repaired, and an oil change was completed. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while driving, the vehicle stalled without warning. Additionally, the vehicle failed to start-up on several occasions. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to an independent mechanic and the contact was informed that the tipm needed to be replaced. The contact called the local dealer who stated that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 77,000. Parts distribution disconnect.
The contact owned a 2012 Jeep Grand Cherokee. The contact stated that while idled, her husband released the brake pedal to accelerate, when the vehicle rear ended another vehicle. The air bags failed to deploy. The contact’s husband pulled the vehicle off the road and turned off the vehicle when the electrical started to malfunction. The contact stated that the doors inadvertently locked while her husband was inside the vehicle. The contact then stated that the doors failed to unlock. The local authorities were notified of the failure and was able to remove the contact’s husband from the vehicle as the contact started to notice smoke at the hood of the vehicle. The contact then stated that the vehicle caught fire and disintegrated into flames. No injuries were sustained. No medical attention was required. A police report was filed. The fire department was notified, and the fire was extinguished. The vehicle was towed to a collision lot and deemed a total lost by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called the dealer and was informed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer but could not get in touch with anyone. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My Jeep has shut off / stalled on me twice now since I have purchased it last month. This is an absolute random issue, and happens while driving. The engine will shut off with no warning, and you loose power steering and power brakes. Very scary, and a very serious and deadly condition. Jeep and Chrysler are no help. Was at the dealership for three days, and they said they can’t find the issue, and gave it back to me. Pathetic!.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving approximately 40 mph and approaching a stop light, the brake pedal was released, and the accelerator pedal was depressed, and the contact discovered that the engine had shut off. The contact stated there was no warning light illuminated. The contact shifted into park, turned off and restarted the vehicle, and the vehicle was drivable. The contact drove the vehicle back to the residence. The contact stated that several months later the vehicle was taken to a dealer and was repaired under NHTSA campaign numbers: 14v53000 (electrical system) however, the failure persisted. The dealer was contacted, and the contact was informed that the fuel pump was failing and that the repair would be an out-of-pocket expense. The contact referenced NHTSA action numbers: ea23001 (fuel system, diesel); however, the vehicle was not included in the investigation. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that lithia Chrysler Jeep Dodge ram of corpus christi located at 4313 s staples st, corpus christi, TX 78411, (732) 549-6606) exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Carl burger Chrysler Jeep Dodge ram world (8355 hercules st, la mesa, CA 91942) and the manufacturer were made aware of the issue. The contact stated that on several occasions, the vehicle would not immediately start-up and required several attempts to start the vehicle. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle would only start after several attempts. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay had failed and needed to be replaced. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 19v813000 (electrical system) because the recall repair was already performed once. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,742.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Tate Dodge Chrysler Jeep ram (located at 7429 ritchie hwy, glen burnie, MD 21061, (410) 766-2560) was contacted and made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact called bergeron auto - Chrysler Dodge Jeep ram (3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131), ray brandt Chrysler Dodge Jeep ram (1660 westbank expy, harvey, la 70058, (504) 356-7062), premier Chrysler Jeep Dodge ram fiat (13000 I-10 service rd, new orleans, la 70128, (504) 273-6155) and lakeshore Chrysler Dodge Jeep ram fiat (330 e. Howze beach rd, slidell, la 70461, (985) 641-9595) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving on a city street when the vehicle lost accerlation. No check engine light. I stepped on gas it wouldn't accerlat. I then pulled the vehicle over to side of street. Put it in park and then turn it off. Then I restarted the vehicle and a lighting bolt came on dash. I couldn't gain speed, the only thing my vehicle did was roll in drive not speed at all.
Nhtsa recall number 19v-813 recall date: November 14, 2019 repair parts are still not available after one year. Vehicle has experienced stall while driving and now does not start. Dealership offered to tow vehicle to dealership but no estimate on time for repair. Recall r09 was previously completed.
The latest incident happened Sunday 11/29/20. Prior to this, the event has happened at least 4 other times. While driving at highway speed 55-70 and slowly coming down to a stop on a ramp or turning the vehicle while decreasing speed, the engine will stop running. No visual or auditory warnings happen, you're only aware when you feel the power steering has gone away, and the tachometer reads zero rpm. I have been able to safely pull off and stop in each event, the vehicle needs to be cycled off and then restarted. The safety concern is this event could happen into left turn across oncoming traffic with no ability to accelerate out of harms way.
The contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Due to the safety recall v62 I've experienced multiple incidents of my 2012 Grand Cherokee stalling while driving. Within 6 months I've had the relay sensors replaced twice (no charge) and a new fuel pump, $1,200 out of pocket and my Jeep still stalled. This is now the 4th time my Jeep is sitting at the dealership with no fix and fca will not reimburse me for a rental. My case manager from fca said I am out of warranty, since when does a safety recall fall under a warranty? so either I drive an accident waiting to happen or continue to pay for a rental so that I can get back and forth to work. This is unacceptable that fca still does not have a fix for this and now instead of a car payment I'm paying twice as much for a rental.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated while driving 25 mph, the vehicle started to hesitate with battery warning light illuminated. The contact pulled over and parked on the side of the roadway. The vehicle was not drivable. The vehicle was towed to autonation Dodge ram arapahoe (10743 e arapahoe rd, centennial, CO 80112; (303) 578-6107) where the vehicle was in the process of being repaired. The VIN was included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was informed of the failure. The failure mileage was approximately 102,000.
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that while operating the vehicle in 3rd gear, the speed would suddenly reduce, and the vehicle would stall. The local dealer was notified of the failure. The contact received notification of NHTSA campaign number 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Radio not working at all sometimes or delayed. Volume not working or delayed back up camera not working or delayed air suspension not working at all.
Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called Chrysler Dodge Jeep ram of seattle (13733 aurora Ave n, seattle, wa 98133, (206) 365-3530) and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On two or three occasions in the last year, when I go to start the engine, the engine cranks many times, but won't start. I would typically believe this to be a "no fuel to the engine" issue or "no spark", but once I'm able to stop the car from cranking (which has been an issue) and attempt to start the engine again, it does so without incident. It makes me think that there is an electrical issue in the ignition system. There is no rhyme or reason as to when this happens or may happen.
4x4 serivice on my 2012 Jeep Grand Cherokee turns on all the time and I'm worried it won't ride the same in the rain when it has to run with all 4 wheels and it's just running with 2 while driving I'm really concern.
Tl-the contact owns a 2012 Jeep Grand Cherokee. The contact stated that the vehicle from to time to time would not start from a cold start. The contact had to wait and restart the vehicle. An indpendnent mechanic checked the vehicle and found nothing wrong. They suggested that the contact use fuel injection fluid that worked fine for a short time. The contact called a dealer sterling heights Chrysler Dodge Jeep ram 40111 van dyke Ave, sterling heights, mi 48313 (586) 413-9610 and they promised a callback that did not happen. The vehicle recently had the issue happen again but this time it took nine times until it finally started. The vehicle was towed to another dealer unknown dealer. The contact pulled a NHTSA recall on the vehicle 19v813000 (electrical system). The first dealer did not ask for a VIN to verify the recall. . The dealer described that an interim fix would be used that may work or nota 50/50 chance. The contact did not like the timeframe that the vehicle repair would be completed. The manufacturer stated that they were unaware of the hit or miss diagnosis the second dealer stated. The contact requested a loaner and was told there may or may not happen. The vehicle was currently still being towed unrepaired to the dealer. The failure mileage was 110,000. Tf.
I was passing a slow moving truck on a 2 lane highway when my Jeep lost power for several seconds. I came very close to a head on collision. The Jeep has had a no start problem since I purchased it 5 years ago. It has been in dealership service departments multiple times for the issue with no resolution when still under warranty. All online research points to a defective tipm and there are related recalls. The current open safety recall is number v62 with fca for the fuel pump relay which is part of the tipm. The loss of power is one issue that can be caused by the faulty tipm, as well as the no start problem my Jeep has had the entire time I've owned it. I contacted fca recall assistance center and opened a case, informing them that I almost had a head on collision due to their defective product with an open recall. They told me there was nothing they could do but notify me when a fix was available. This recall was issue almost a year ago and involves life safety. I have no choice but to continue driving a vehicle that almost killed me 2 days ago because fca refuses to fix a defective part for several years.
Tl the contact owns a 2012 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer world Chrysler located at 681 shrewsbury Ave, shrewsbury, NJ 07702, was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle experienced the failure listed in the recall and failed to start on several occasions. The failure mileage was 85,000. VIN tool confirms parts not available.