Air Bag Problems of Jeep Wrangler - part 1

The contact owns a 2009 Jeep Wrangler. The contact received notifications of NHTSA campaign numbers: 10v236000 (service brakes, hydraulic), 16v290000 (air bags), and 18v021000 (air bags); however, the parts required to complete the recall repairs were not available. The contact stated that the dealer had been contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and were on back order. The dealer informed the contact that parts for NHTSA campaign number: 10v23600 (service brakes, hydraulic); had been discontinued. The manufacturer was made aware of the issue and confirmed that the parts were discontinued. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

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What happened? the vehicle was delivered to an authorized dealership for a federally mandated "stop-drive" safety recall (v01 - passenger airbag inflator). During this service visit, the dealership attempted to charge an illegal $275. 00 diagnostic fee for the airbag warning light, which is directly related to the recall system.   the manufacturer’s corporate office confirmed via email that as of April 23, 2026, the recall remains "open" and incomplete in federal records. However, the manufacturer also issued a contradictory statement claiming the repair was "concluded" based on dealer reports.   most critically, while in the dealer's custody for this safety repair, the vehicle was lost or released to an unauthorized party. A manufacturer-arranged "reunite" transport service arrived on-site to return the vehicle, but the dealership could not produce it, claiming it was no longer on the lot. The dealer has failed to provide any signature, identification, or surveillance footage to prove a legal release of this "stop-drive" recall vehicle. The supplemental restraint system (srs/airbag). The system is not available for inspection because the dealership lost the vehicle while the recall was still marked as "open" and incomplete.   how was safety put at risk? the vehicle is under a "stop-drive" advisory because the airbag inflator may explode, resulting in serious injury or death. By failing to perform the repair, attempting to charge for diagnosis, and losing the vehicle, the dealer and manufacturer have left a high-risk safety defect unaddressed and the vehicle's location unknown.   has the problem been confirmed by a dealer or independent service center? yes. The manufacturer’s own database and the NHTSA/mopar websites confirm the recall is "incomplete/open". Furthermore, a third-party towing company confirmed the dealership could not locate the VIN on their lot during a scheduled pickup.  .

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This is 2012 Jeep Wrangler its 14 years old and for 14 years the previous owner renewed the registration put insurance on it and it passed the emission tests despite the fact that it was recalled. Now the parts were in back order and they replaced my airbags but when the tow company went to the dealership to pick up my car the dealership wouldn’t release it this is absurd how does a 14 year old car go unnoticed that long. I had to stop driving the car for months because of this recall and the battery died you know a car can’t stay parked too long I took this recall seriously unlike stellanis who murdered 29 people by refusing to flag these VIN numbers to the dmv like the Jeep I had and it’s sick how your agency has enabled this behavior truly sick.

Airbag/sos system failure - stated resistance on airbag was “above 8 ohms” this happened - and [xxx] emailed me three times in the first 30 days of ownership. Replaced steering column control module - but this may not resolve the issue. Am looking to have this lemon replaced - been having trouble with any real contact from Jeep/stellantis/fca information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

El vehículo fue llevado para un recall del airbag clock spring todo estaba bien hasta ahora que en el mes DE marzo 2026 el volante comenzó hacer ruido, la bocina a penas funciona, el votante se siente suelto y la luz del airbag se encendió. El vehículo no ha sido inspeccionado ya que llame al no tener garantía y no tener recall no dan opciones para reparo por recall en una segunda ocasión pone en riesgo mi seguridad ya que puede expulsar el airbag y ocasionarme un accidente o lesión física. Está situación puede ocasionar accidentes muy graves.

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I own a 2018 Jeep Wrangler. The vehicle has a serious safety issue where the steering wheel shakes violently at freeway speeds, especially when driving over uneven roads or bumps. This makes the vehicle feel unsafe to operate. This issue was previously repaired under warranty with a steering damper replacement. However, the same problem has returned, indicating that the issue was not properly resolved. The dealership has recently verified the issue through a road test and confirmed the violent shaking condition. In addition, the vehicle currently has an active airbag warning light, and the dealership diagnosed a failed front right acceleration sensor. This raises concerns about the proper function of the airbag system in the event of a crash. I have contacted the manufacturer multiple times, but they have declined to provide assistance and have not been responsive. I am concerned that this vehicle has unresolved safety defects that could put the driver and passengers at risk.

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Fca is not handling this recall professionally. Dealerships are stating they do not handle the towing, despite this being a do not drive recall that has resulted in deaths. Fca has used a call center that employs people who barely speak english. Lack of ability to communicate with the customer and dealership staff should disqualify someone from serving in this capacity. The service department at my local dealership seems to be suggesting I just drive the vehicle down, which contradicts the do not drive portion of this recall. I do not believe fca is acting in good faith to perform these recalls in a safe manner for the customer.

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Dealer repair unavailable in local zip:99901. Require identification and shipment of part to be installed by certified mechanic or system access to report satisfactory repair has been conducted.

2012 Jeep Wrangler sahara. Received stop-drive letter from stellantis/fca on takata airbag recall—front airbags may explode in crash, sending metal shards. Letter says do not drive until fixed. Called hotline (833-585-0144) twice yesterday & today—no help. Dealer (corwin springfield) says call Chrysler. No tow arranged despite free towing advertised for stop-drive. No loaner or rental offered. Can't drive safely—ptsd makes group transport impossible. Have va medical appointment March 2nd & lawyer meeting March 3rd. Can't afford rental for weeks (they say mid-March fix). Manufacturer failed to remedy timely—need tow to dealer + transport/loaner now.

I purchased a used 2015 Jeep Wrangler from a dealership in new york. At the time of sale, the vehicle had an open urgent safety recall (19v-018) for a defective takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the nys inspection report conducted the same morning the vehicle was sold to me, but was not communicated to me in any way. I discovered the open recall after experiencing repeated mechanical failures following purchase. Four days after purchase the vehicle overheated and had to be towed — the coolant system was found to be completely empty. An independent licensed mechanic subsequently inspected the vehicle and stated on record that the mechanical defects appeared to be pre-existing conditions that existed prior to the sale. The vehicle currently has an unrepaired takata airbag inflator which the manufacturer has identified as capable of exploding and sending metal fragments into the vehicle interior at high speed, risking serious injury or death to occupants. The vehicle is available for inspection upon request. The recall remains unrepaired. The dealership was contacted and a manager verbally acknowledged they did not disclose the known defect prior to sale.

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Nhtsa recall number 19v018000 made appointment at west knoxville Chrysler Dodge Jeep ram (530 kingston pike, knoxville, TN 37919) dealership states they do not have the part, do not know when they will have it. They are refusing to help. They did not inspect the vehicle, or even ask if they could. They really didn't want me there for "recall work".

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Horn no longer works and the seatbelt light is on. My mechanic said there’s a recall… the clock spring apparently is contaminated… also, I see there’s a recall on the airbag.

My complaint is that I was sold a dangerously defective vehicle with a known, unrepaired “stop driving” airbag safety recall, was not warned about the deadly risk, and am now being told to move and tow the car in direct contradiction to official safety instructions. ### factual background - the vehicle I purchased has a takata?type airbag safety recall that carries a formal “do not drive” or “stop driving” warning because the airbag can explode and kill or severely injure occupants, even in a minor crash. [1][2][3][4] - federal safety authorities have confirmed that at least 28–29 people in the united states have been killed and more than 400 injured by exploding takata airbag inflators. [3][4][5][1] - I received the recall notice about two months ago, but I was told the repair parts were back?ordered, which delayed fixing the deadly defect through no fault of my own. [1][3] - during this delay, the vehicle’s battery became completely dead, and I am now being told by the recall and towing company that I must make sure the car is taken out of the garage, which would require entering and moving a vehicle I have been legally and explicitly told not to drive. ### legal and safety concerns - official guidance from the national highway traffic safety administration (NHTSA) and the manufacturer is that vehicles under this takata “do not drive” recall must not be driven at all until the defective airbag is replaced, because even a minor collision can cause the inflator to explode and send metal shrapnel into the cabin. [2][4][3][1] - the instruction to move or drive the car out of the garage conflicts with this clear safety warning and effectively asks me to assume a risk that has already caused multiple deaths and serious injuries nationwide. [4][5][2][3][1] - federal law prohibits franchised dealers from selling new vehicles with unrepaired safety recalls, and legal experts warn that selling used vehicles with undisclosed safety defects can expose sellers and dealers to.

The contact owns a 2015 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact stated while making turns, the air bag warning light illuminated, and the vehicle made a beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed with the steering wheel clockspring failure. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19v018000 (air bags); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The clockspring went bad, but the recall for that only applies to 2007-2010 Jeep Wranglers. The airbag light is on, my horn does not work, and the buttons on my steering wheel don't work.

Vehicle information: make: Jeep model: Wrangler model year: 2007 VIN: [xxx] safety recall information: NHTSA campaign 16v-290 manufacturer recall number: s33 component: airbag / clock spring this recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: illuminated airbag (srs) warning light horn failure traction control / electronic stability program warning light erratic or abnormal a/c behavior that coincides with the srs/steering wheel electrical faults these failures are consistent with a defective clock spring and directly impact the supplemental restraint system and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old. ” they further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the national traffic and motor vehicle safety act (49 u. S. C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 5.

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I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN 1c4rjxu69rw216368, manufactured by Jeep, leased through stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is currently available, potentially until next year. Despite this, the oem states the vehicle is “safe to drive” while also instructing me not to park the vehicle indoors, near other vehicles, or near structures due to the risk of fire. This guidance is contradictory and makes normal use of the vehicle unsafe and impractical. I must drive to work and park near other vehicles and buildings, which the manufacturer says not to do. In addition, the vehicle also has an unresolved airbag recall with no fix available. The vehicle is leased, yet I have been told I cannot exchange the vehicle or exit the lease without paying the full remaining term, even though the vehicle cannot be safely used as intended and has no available remedy. I am requesting that NHTSA review whether a vehicle that may catch fire and cannot be safely parked should be considered safe to operate, and whether interim consumer protections or remedies should be required when no repair exists.

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I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufacturer, stellantis, conducted an inspection through a third-party contractor and advised via email that the airbag system did not deploy because the deceleration threshold was allegedly not met. However, I have not been provided with the event data recorder (edr) data, crash pulse analysis, sensor performance evaluation, or the technical criteria relied upon to reach this conclusion. Given the vehicle damage, injuries sustained, and non-deployment of the frontal airbags, I am concerned that the airbag system may not have functioned as intended or that the deployment thresholds, sensor inputs, or system calibration may be defective or unreasonable. I respectfully request that NHTSA review this incident for potential safety defects related to airbag non-deployment, crash detection thresholds, sensor performance, or system logic in the 2022 Jeep Wrangler.

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Component/system failure: airbag system failed to deploy during a rollover accident. The vehicle flipped, and no airbags deployed despite the severity of the crash. The vehicle is currently impounded and available for inspection upon request. Safety risk: my safety was put at risk because the airbags did not deploy during a rollover, increasing the risk of head, neck, and back injury. I experienced head, neck, and back pain following the accident and sought emergency medical care. Reproduction / confirmation: unknown. The issue has not yet been reproduced or formally confirmed by a dealer or independent service center. Inspections performed: the vehicle has been inspected by police and insurance representatives following the crash. The manufacturer has not yet inspected the vehicle. Warnings or prior symptoms: no specific airbag warning lights were present at the time of the crash. However, the vehicle had ongoing mechanical issues prior to the accident, including repeated service visits and unresolved performance concerns. The exact relationship between these prior issues and the airbag non-deployment is unknown.

I am filing this complaint regarding serious safety and consumer protection concerns involving my 2022 Jeep Wrangler (VIN: [xxx] ), manufactured by stellantis, as well as issues involving the towing company e&r towing following my accident. Prior to my accident on November 8, 2025, my vehicle experienced multiple ongoing mechanical issues, including overheating, shaking while driving, and abnormal loud noises. These issues raised serious safety concerns and were not properly resolved. On November 8, 2025, I was involved in a rollover accident. Following the accident, stellantis initiated an investigation and retained bosch/engineering analysis associates to extract event data recorder (edr) data from my vehicle. While presented as an independent inspection, this analysis was conducted by a vendor hired by stellantis, raising concerns about the objectivity and scope of the findings. Stellantis ultimately denied responsibility, stating that the conditions of the crash did not meet the threshold for airbag deployment. However, this conclusion fails to address the ongoing mechanical and safety issues I experienced prior to the accident, including the possibility of system or sensor malfunction. Additionally, my claim for relief under illinois lemon law was denied without fully considering the pattern of defects and safety concerns. I have also filed a complaint with the national highway traffic safety administration (NHTSA), complaint #xxx, regarding safety concerns with this vehicle. Following the accident, my vehicle was handled by e&r towing. I have concerns regarding how my vehicle was managed after the crash, including the handling process and lack of transparency regarding procedures and fees. I am requesting that this matter be reviewed for potential violations of illinois consumer protection laws, including unfair or deceptive practices, failure to properly address known vehicle safety issues, and improper handling of my vehicle following acciden information redacted pursuant to the freedom of information act.

The contact owns a 2016 Jeep Wrangler. The contact recently replaced the windshield wiper motor due to a failure of the intermittent speed settings not functioning properly. The contact stated that after replacing the wiper motor, the contact was only able to use the wipers on the fast speed setting. An independent mechanic informed the contact that the vehicle was taken to the shop for repair, or he could replace the wiper blade switch on the steering column. The contact repaired the vehicle himself. The contact stated that after the repair was completed, while driving out of the driveway at approximately 2 mph, the driver's side front air bag deployed. The contact followed the instructions to install the wiper blade switch carefully. The contact was still only able to use the wipers on the fast speed setting. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 132,552.

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Airbag clock spring has failed in my 2015 Jeep Wrangler. The airbag dash light is now on and the whole steering wheel system no longer functions properly. I see there was a documented recall for this year/model. It’s not showing on my VIN. The clock spring has failed in my vehicle.

I was driving through a parking lot, I made a left turn and the airbag light lit up on the dashboard. Then, a chime sounded, like a low fuel chime or door open chime. I turned off the Jeep and went inside the store, I then returned to my Jeep, started it back up, and drove home. Every time I’m at a low speed, and make a left turn, that same chime sound starts to chime and the airbag light flickers. A scan detected the following: b1b06(1/3)active b1cdc(3/3)stored b1b56(2/3)stored I checked for a recall, but can not find anything helpful.

The 2012 Jeep 4 door Wrangler had the abs control module internal error failure, this makes the car unsafe to drive. The dealer cannot get repair parts, the car is un-repaired since October 2025. Further, they cannot source the chips for the components, the make cannot provide a delivery date. (unknown when this will be rectified. Other years of this car have been recalled for this issue. This year has not yet. Please help us !).

My husband was turning left from one highway to another highway when a car who was trying to pass multiple vehicles behind us hit us on drivers side as we were turning causing my 2021 Jeep to be pushed completely off the road and into a ditch where we hit a large pole/electrical pole. We hit the pole so hard that it moved it. Our air bags did not deploy at all. I got a notification on my Jeep app stating that there was airbag failure. My husband and my body were shook pretty bad from the incident and could have been seriously injured due to the impact. Our Jeep was towed to the body shop and they stated the gentleman working there told my husband that our airbags should have deployed.

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Red air bag light goes on at start up on dash. I understand there was a recall at one time. Is mine a defective part that didn't get fixed? thx.

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Component/system that failed: the airbag system, forward-collision sensors, and collision-warning/braking system failed. Despite a severe frontal crash, no airbags deployed and no warning or automatic braking occurred. The bosch crash data report shows abnormal sensor spikes (up to +52g), inconsistent delta-v readings, and failures in object detection (“no object” recorded before impact). The components remain available for inspection through the body shop and insurer. Safety risk: my family and I were injured because the vehicle provided no warning, no crash avoidance, and no airbag deployment during a major impact requiring a full frame replacement. This failure places all Jeep 4xe drivers at risk of severe injury or death in similar conditions. Has the problem been reproduced? the problem occurred unexpectedly during the crash and cannot be safely reproduced. However, stellantis’s inspection did not explain the sensor irregularities or system failures. Vehicle inspections: the vehicle has been inspected by stellantis (file 94277361), my insurance company, and the collision repair center. Stellantis claimed “insufficient deceleration,” which contradicts the severity of damage, sensor data irregularities, and the fact that the other vehicle’s airbags deployed. Warning lamps/symptoms before failure: for weeks before the crash, the Jeep produced false crash warnings, beeping, and forward-collision alerts with no obstacles present. During the actual impact, all warnings stopped, and the system failed completely. This sudden shift from false alarms to total silence suggests a sensor or module defect. Urgency: multiple active recalls already affect this vehicle line. I fear this Jeep is unsafe to drive even after repairs. I am requesting NHTSA’s urgent assistance and investigation into this failure to prevent further injuries.

Took to two shops for the air bag light on dashboard. They told me this is a known issue with the clockspring and I should check for recalls. My VIN shows no open recalls, but because this is a known issue with a previous recalls, I believe recurring issues should be assessed and repaired under the ongoing recall.

On September 2, 2025, while driving at 65 mph, I lost control of my vehicle three times. The traction control light came on each time, creating a serious safety risk to me and others. The issue appears to involve the airbag clockspring/steering column assembly, matching symptoms reported under safety recall 27b (rc-27b-24). My VIN is not currently included in the recall. Chrysler Dodge Jeep ram opened case #94164354 and advised me to submit this so my VIN can be added. The part is available for inspection. My car is not drivable at this time due to the safety issue.

I have brought my vehicle in for 3 time for the dealership to take a look at europe messages I have received. It is currently with them right now. As the start stop function is now not working. This happened while in the dealers possession and was working normally prior to me being it into the dealership. They said they repaired a vacuum leak. After the apportionment I noticed the start stop function wasn’t working and it said battery charging. I took my vehicle on a long drive to charge the auxiliary battery, but nothing changed. I brought the car back to the dealership and they are now saying they are not responsible as a battery can drain at any time. I have asked for dates on their obd scans but they either do not have them or are unwilling to provide them to me. I asked what systems the auxiliary battery affects other than the start stop function. They told me seat belts, dash lighting and obviously emission because the vehicle will not start and stop the way it is supposed to, and continues to run while sitting at a light or stopped in traffic. I am currently waiting on results regarding the start stop function.

The clock spring has failed. There is a current recall for the clock spring mechanisms in the 2011-2016 Jeep Wranglers. The vehicle has been inspected by a mechanic who informed me of the recall to begin with. The fuse for the clock spring (along with all the other fuses) are working as normal. There was no warning lights prior to the clock spring failure (however, I've been told that it's normal). The issue arose on 08/07/25. The 'step' button, 'reset' button, channel change paddle, volume change paddle, and the horn don't work. The airbag also might not work (haven't tested it out frankly). The cruise control buttons seem to work however I don't use cruise control in this vehicle. The vehicle is a 2017 rhd Jeep Wrangler unlimited sport.

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On August 4, 2025, while being operated in an ordinary and careful manner, the newly-purchased vehicle experienced an episode of sudden unintended acceleration, lurching forward uncontrollably and slamming into a tree. Then, as the driver attempted to back up, the vehicle charged forward and struck the tree again. The vehicle's driver airbag never deployed despite sustaining two head-on collisions which ultimately rendered the vehicle a total loss. The vehicle's manufacturer hired an "independent" inspector to inspect the vehicle. They found "no manufacturing defects" and blamed "human error" for the incident.

The contact owns a 2013 Jeep Wrangler. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact was concerned that the air bag might not deploy in a crash. The contact was informed that the VIN was not included in the NHTSA campaign number: 18v021000 (air bags). The contact stated that the vehicle had experienced the failure listed in the recall. The cause of the failure was not yet determined. The manufacturer and local dealer was not contacted. The failure mileage was 70,450.

My 2013 Jeep Wrangler rubicon, has a non-functional horn and steering wheel controls, including cruise control and audio buttons, which stopped working in. I suspect a faulty clockspring, as these symptoms match issues in prior Jeep Wrangler recalls for 2007-2012 models (NHTSA campaign 11v528000), where clockspring failures also disabled horns and risked airbag malfunctions. My vehicle shows. This poses a safety risk, as the horn is critical for avoiding collisions. No repairs attempted yet, but similar complaints appear online from other 2013 Wrangler owners. Please investigate for a potential recall.

I turned the key to turn on my car and the airbag deployed.

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