Manifold/header/muffler/tail Pipe problems of the 2014 Kia Motor Soul

The exhaust manifold failed and yes, it is available for inspection. My daughter's safety was put at risk after I was advised by kia service center that I needed to replace the rocker cover and a fuel pump. My daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. I took my vehicle to kia service center on July 14, 2021 following the instructions written on the NHTSA recall # 20v750 notice I received from kia and they advised me that I needed to replace the rocker cover and a fuel pump. I paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. My daughter drove the vehicle back and forth to work and everything was okay until July 22, 2021 one week and a day after the repair, the mil illuminated. I took the vehicle back to the service center and I was then advised that I needed to replace the exhaust manifold and all four coils. I was also advised that the exhaust manifold is on national back order with no expected date. I was told to call kia corporate and kia corporate office has advised me that there is nothing they can do to assist me. The associate at the kia service center said I could drive the vehicle but after a while it would cause other damage to the engine. I questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. He informed me that they had no way of knowing what the issue was until the mil light came on. I informed him that it is an issue that there was no warning lamp to advise of the first two parts I paid for that they said was the issue. Kia would not afford towing to service center. Kia service center has confirmed that the problem with the vehicle now is the exhaust manifold. The vehicle/component have been inspected by kia service center. First visit to kia no warning lamps/messages, there was the burning smell of fuel.

Bought this vehicle used it's always using excessive oil no leaks its just using even when it was newer. Had to replace the catalytic converter because of the excessive oil burn. Had problems with poor engine performance gradually until it got severe enough it was not able to be driven. Took it in for a recall on the engine they stated it had passed all test even though there was a ticking sound coming from the engine. All so strong smell of fuel coming out the tail pipe. From my research at least couple of the items discussed here are common with these vehicles. The 1. 6 has had similar issues and had the engine recalled altogether. The 2. 0 needs a recall as well instead of with technical requirements to work around replacing all engines. I think something is wrong with the design of the engine. I'm hoping kia can recognize & resolve the issue.

In July 2020 I was helping the national guard in the covid-19 response and on my way to the unit, I drove for about 3 minutes on the highway and then my car stalled. I was going 63 mph and then 40 mph. I had to pull over and was a little stunned as it was very dangerous to do so. I eventually was able to pull over safely. I towed my car to firestone and they said the exhaust manifold had to be changed. I paid over $800 for this. On September 7, 2020, my car stalled again. I was driving on the masspike on cruise control at 65 mph and when tried to increase my speed to switch lanes, the car did not accelerate. I then, let go of the pedal and tried to press it again, except this time, my car accelerated but the car was shaking. My engine light was blinking and then when I got to a point to stop, my car shut off on me. In both scenarios, I got my oil changed right before the issues. In July I did the oil change and three days later my car stalled. In August I got my oil changed and my car stalled two weeks later on sept. 7th. Now my entire engine has to be replaced and that costs over $8000! this is ridiculous and I will never buy a kia again. They wont even tell me how it happened because they don't know how it happened. So the cause is unknown. I cannot believe this happened. I bought the car used in 2018 at 35,000 miles and now it is at 125,000 miles. It looks like the only option is to fork out $8,000 or to throw out the car! kia will not cover anything wrong with it and they say it has nothing to do with the recall but the symptoms of the car are an exact replica of what is happening with the recall. Maybe they just do not want to admit that the engines are defective. I have seen so many complaints about this and nothing good happens. Kia, you should be ashamed of yourselves for allowing this to go on for so long.

Tl- the contact owns a 2014 kia Soul. The contact stated that while driving approximating 45 mph the exhaust sound suddenly became extremely loud and the vehicle speed began to decrease. The vehicle was later towed to the dealer orange park kia(6373 blanding blvd, jacksonville FL. ) who diagnosed that the catalytic converter had blown from the engine manifold. The contact was informed that because no codes were present identifying the cause of the failure the vehicle would not be serviced under the NHTSA recall campaign number 19v12000(engine) although the vehicle had experienced the same failure listed in the recall. The manufacturer was also notified of the failure but no assistance was offered. The failure mileage was 120,000 jft.