Air Bag Problems of Plymouth Voyager - part 1

The 1998 Plymouth Voyager passenger van was involved in a two vehicle collision on a public highway. Cause of the collision was due to the other involved vehicle, that being a 2011 kia soul, failing to stay within its travel lane. The kia crossed over into the path of the Plymouth Voyager, with both vehicles colliding, front/left vs front/left. Speeds of both vehicles estimated at approximately 40 miles per hour. Both air bags in the kia deployed, as did the front/passenger airbag in the Plymouth Voyager. The driver's airbag in the Plymouth Voyager failed to deploy, unknown why. Both drivers sustained injuries in the collision. The collision was investigated by the montgomery township police department, phone 215-362-2301, police report #2016-00578.

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Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) the Chrysler dealer has not been able to fix the clockspring on my minivan because the part that Chrysler will pay for is not in stock. [xxx]. I have had my minivan in the dealer multiple times since Jan 15 and they have not fixed the airbag to deploy if needed. It seems to me that Chrysler is limiting parts to fix a safety recall.

The contact owns a 1999 Plymouth Voyager. He contacted the dealer in reference to recall campaign id number: 04v480000 (air bags). He was advised that the parts were on backorder. No repairs have been made. The failure mileage was 96000. The current mileage was 97000. The vehicle identification number was unavailable.

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Driving down the road hit a bump stopped the car then air bags deployed.

The contact own a 1999 Plymouth Voyager. The clock spring caused the air bags, horn and cruise control to fail. The dealer stated that the parts were on back order. They don't know when they will be able to repair the vehicle. The failure mileage was 146,520.

- the contact called regarding the 2000 Plymouth Voyager. The contact stated that the vehicle was involved in a recall for the clock spring. After the recall repair was done the horn stopped working, and the vehicle did not have power when accelerating. The contact took the vehicle back to daimler Chrysler ,where the recall work was done, and the dealer refused to diagnose the vehicle. The dealer stated they performed the required recall repairs. The contact took the vehicle to another diamler Chrysler dealer and once she told them she had recall repairs done on the clock spring the dealer refused to work on the vehicle, and told the contact to take the vehicle back to the original dealer who performed the work. The failure mileage was approximately 50,000, the current mileage was 70000.

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: the contact stated there were several problems with the vehicle that would be considered a manufacturer defect. The first component of concern was the belt tensioner which had to be replaced by the dealer because it was observed to be dismantled. The second component was identified when the vehicle was taken in for a regular oil change. The independent mechanic determined there was a major leak coming from the pump seal on the transmission. Once the transmission was taken out of the vehicle, a crack was observed in the torque converter. The transmission had to rebuilt because a transmission for replacement could not be found. The dealer determined the transmission problem was due to a pin drop which has been common in vehicles of this year, make and model. The third component was discovered while the contact searched car fax for history on the vehicle; there was a recall on this vehicle for the airbag. When the vehicle was taken to the dealer for the remedy repair, it was not performed because the vehicle exceeded 70,000 miles. The dealer confirmed that the remedy repairs would be issued only if the vehicle incurred the consequences of the recall. The last component of concern was the service engine soon light, which constantly illuminated. When the vehicle was taken to the dealer, they determined there was cylinder misfire. However, the contact expressed that this problem may have been caused by a malfunctioned computer system. After a major tune up to the vehicle the service engine soon light only illuminates intermittently.

Caller stated that this was a clock spring recall repair. When dealer repaired the clock spring the steering wheel was not centered but was at the 10 o'clock position. The dealer left the steering wheel scratched, greasy and with black lines and marks on it. It took the dealer three hours to conplete the repairs although the recall letter stated it would only take 45 minutes. Dealer could not find the recall letter that caller gave them.

The consuemr received a recall concerning clock spring in his 2000 Dodge caravan. The consumer also owns a 1996 Plymouth Voyager which is having the same problem as the caravan. The consumer believes the clocksping in the Voyager is also defective and believes it should be covered under the same recall as the caravan. The dealer indicated that the 1996 voyagrer was not included in the recall. Manufacturer has not been contacted yet.

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Consumer inquiring about recalls on his 1998 Plymouth Voyager minivan, the horn often failed and the cruise control did not work.

While driving 60 mph frontal air bag on the passenger side inadvertently deployed. Consumer sustained injuries, but was not transported to the local hospital. Vehicle was not inspected at this time. The consumer received clockspring recall. It's unclear if the recall was received before or after the air bag deployed inadvertently.

'recall campaign' issued for clock spring assembly on Plymouth Voyager 2000. The vehicle's clock spring failed and the consumer paid to have it replaced prior to receiving recall notification. The consumer request reimbursement.

04 v 480 000/air bag clockspring: after the recall repairs was made,the horn failed to operate. The dealer was notified. The dealer informed the consumer that something else was causing the problem. Consumer is insisting that the horn was operating properly before this repair was done.

The horn stopped working on the vehicle. The clock spring was replaced. A recall for the clock spring was received and the manufacturer will only pay for the clock spring and not the horn. Nhtsa recall 04v480000.

Vehicle hit a pothole resulting in the vehicle bottom denting the oil pan and the air bags deploying. While driving on a dirt road going approximately 35 mph the vehicle hit a very deep pit hole. The vehicle bottomed out denting the oil pan and the air bags deployed. The consumer admits that he hit the pot hole rather hard but there was no front end damage. The impact of the air bag caused the consumer's left hand to hit the windshield and shatter in. As a result the consumer's left arm was burned and bruised. The consumer needs assistance getting the vehicle repaired because there is no longer a Plymouth dealer in his area.

The clock spring failed. As a result the air bags and horn malfunctioned. Recall 02v293000 was issued, however this vehicle was not included due to VIN.

Vehicle experienced the same defect as stated in air bag clockspring recall 04v293000, and the clockspring had to be replaced, but VIN wasn't included. Tghe vehicle cruise control also stopped working.

Consumer stated that air bags and horn did not work. She took vehicle to the mechanic, and was told that there was a recall on the air bags. But, consumer did not receive a recall notice. Also, rear view mirror did not work properly.

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Clock spring assembly shorted on 1999 Plymouth Voyager - loss of airbag,horn at 60000 miles. Recall previosuly issued for 1996-1998 years of same model.

I completed a recall on the air bag component of my 1996 Plymouth Voyager in July 2003. I was involved in a t-bone collision on January 26, 2004 where I hit the other car in his driver door going approx. 40 mph. Neither of my air bags opened.

Clock spring failed. A recall was issued, however this vehicle was not included in the recall due to VIN.

Defective clockspring that would light up "airbag" light on dash but, only when turning to the left. This condition, I was told by the dealer, disabled my airbag. The dealer left it up to me to decide if I want to replace this defective part or, drive the vehicle without the protection of the airbag. Chrysler customer assistance only recommended I have vehicle serviced. Writes stacie perry, senior staff representative daimler Chrysler customer assistance center;" additionally, daimler Chrysler recommends that you have the repair performed at your local daimler Chrysler dealership. " when I responded to the daimler Chrysler customer assistance center with the question; ". . . It is safe to drive with the potential of not having my airbag deploy in the event of an accident. Is that correct?" their response was, "again, if something is malfunctioning on your vehicle, daimler Chrysler strongly recommends that you have it repaired. " this language, in my opinion, is not strong enough for me to fork over 231. 00 dollars for a repair that should not be necessary. The owners manual states that the airbag is designed to be maintenance free. Considering the fact that previous model year vehicles exhibited the same problem, I would suggest that Chrysler has a known problem.

On certain Mini vans clockspring assembly may have been winded incorrectly during the vehicle assembly process. Remedy: dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began November 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Clockspring has failed, causing airbag and horn to be inoperative. Dealer notified.

I purchased a used 1999 Plymouth Voyager. When I took it to a dealer in carlsbad, CA. Bob baker, I asked about two problems I have with it. The horn doesn't honk, and the air bay light stays on all the time. I was told they'd be fixed free. When they called regarding other repairs, they said the items wouldn't be fixed free, that my particular 1999 Plymouth Voyager wasn't included in a recall. I objected and also found the repair costs expensive for me, and I was told to go ahead and pay to have it fixed, that "there will be a recall coming up and when it does I can show the receipts and get a refund. " why are some 1999 included and others not, when they have the same problems others are fixed for under recall? also the low fuel bell rings after you fill the tank until the tank level gets down to about 3/4 tank. ( it does ring when the fuel is low, too). I want my horn fixed, it's an important safety feature. Also the light "service engine soon" came on, and I just had a tune up, etc. I took the vehicle in to a repair shop because the dealership costs so much and it cost me $58. 00 to find out that the gas cap wasn't sealing properly. The new cap I bought is imprinted with information about it having to be placed on properly. This new cap I believe is imprinted this way because of a problem that came up. I am disgusted and "broke" after having to pay for such a diagnosis and then 15. 65 for the new cap.

Consumer was driving on a winding road doing the speed limit when another vehicle pulled out in front and caused a collision. Consumer's vehicle t-boned the other vehicle. In a delayed reaction, the air bags deployed. This caused driver to sustain major chest injuries. Also, two other passenger's sustained injuries.

The horn no longer worked, due to possible clock spring failure.

Consumer received a recall notice #02v-293-000 referencing the air bag clockspring. The consumer called the manufacturer who told the consumer that the vehicle was going to be replaced with the same part the vehicle already had. Please provide any additional information.

Consumer stated when he stopped at a red light, without warning both front air bags deployed. As a result, consumer hit another motorist. Dealer has been notified. Please provide any additional information. Ph.

The clockspring was replaced a day before the consumer received a recall notice. The consumer has requested to receive a refund. Scc.

Consumer states that when making a turn at 15 mph and without warning the air bag inadvertently deploys causing the consumer to pull over. Dealer notified. Mr.

Consumer states vehicle clockspring has failed. As a result, the vehicle's air bag, horn and cruise control components are inoperative. Reference ea01007/air bag clockspring. Mr.

Consumer requested reimbursement for repairs that were made on the minivan's clock spring.

Vehicle was not started. However, gear lever will move on its own. Gears move without placing foot on the brake. Consumer adds, there is a problem w/airbag, because the light is constantly on which prohibits the horn from working. (she concerned because she has small children).

Horn stopped working. Vehicle repaired by dealer who advised the consumer that the clock spring was defective. Consumer was in a parking lot and a vehicle started to back out of a parking space, consumers horn wouldn't work. Consumer feels that the horn and cruise control are/were defective and the manufacturer should pay the cost of repair. (146. 78).