Horn Problems of Chevrolet Silverado 1500

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving or while the vehicle was parked and occupied, while depress the horn, the horn failed to operate. The contact turned off and restarted the vehicle, but the failure persisted. The contact stated that the failure started in 2023. The vehicle was towed to an independent mechanic and was diagnosed and determined that the horn had failed and needed to be replaced. The contact stated that the failure had occurred on several occasions. The contact stated that the vehicle had been repaired once. The horn was replaced the first time; however, with the current failure the horn was not yet replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 155,000.

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Recently purchased a 2015 chevy. The truck in is excellent condition , garage kept. Problem is the horn. It stops working after it rains, or after we wash . We have almost had several wrecks due to the horn not working. The water runs down the seam of the hood and drips in the switch. That in return keeps the horn from working. I feel unsafe in the vehicle. At anytime people pull out in front of us or anything from around us. We have no way to warn nor get their attention. Any help in soling this problem would be greatly apricated. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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