Instrument Cluster/panel Problems of Chevrolet Silverado 1500

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer where the icp was reprogrammed. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure had reoccurred several minutes after the vehicle was released by the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 54,000.

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The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen and seized. The contact stated that occasionally the instrument cluster failed to activate. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available to repair the instrument cluster. The contact referenced an undisclosed recall; however, the VIN was not under recall. The contact stated that the failure started immediately after the vehicle was purchased. The contact had been waiting for delivery of the parts for two months. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the manufacturer had been contacted more than twenty times. The failure mileage was approximately 2.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

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The contact owns 2008 Chevrolet Silverado 1500. The contact stated that the check engine and service air bag warning lights were illuminated. The vehicle was taken to an independent mechanic. The local dealer was not contacted the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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