Dashboard Crack Problems of Chevrolet Suburban - part 2

Chevrolet Suburban owners have reported 128 problems related to dashboard crack (under the structure category). The most recently reported issues are listed below.

36 Dashboard Crack problem of the 2012 Chevrolet Suburban

Failure Date: 07/03/2017

Dash board cracking next to airbag and above instrument panel. Cracking begin end of 2017 and has gotten progressively worse. I uploaded 2 images.

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37 Dashboard Crack problem of the 2012 Chevrolet Suburban

Failure Date: 06/12/2017

Severely cracked dash.

38 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 05/27/2017

Dash spontaneously cracked at the airbag panel and over the instrument panel in 2011 Suburban with 39,000 miles. Garage stored. I have concern about the airbag deployment safety with this crack. A search on-lne reveals this is a very big problem for many chevy and gm Suburban/tahoe owners.

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39 Dashboard Crack problem of the 2013 Chevrolet Suburban

Failure Date: 05/15/2017

Dashboard crack.

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40 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 05/03/2017

My dash cracked in two places one at the corner of the airbag and the other in the center of my instrument cluster. Noticed this while driving yesterday.

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41 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 05/03/2017

There is a recall with takata airbag and Chevrolet has not furnished a replace the part or fix in a timely manner. Second issue is with dashboard cracking. My Suburban sits under our carport 99% of the time, but yet has a few cracks on the dash. Third issue is corrosion in the undercarriage, and I live in deep south texas where it does not snow, and the beach is 1. 5 hours away from where I live. This vehicle sits on just over 40k miles.

42 Dashboard Crack problem of the 2009 Chevrolet Suburban

Failure Date: 05/01/2017

Dashboard is cracked and continues cracking. This continues to happen over time. Not only is it unsightly but if there were a crash and air bags deployed the pieces of dashboard would become shrapnel.

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43 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 04/13/2017

The dash is cracked at the corner of the passenger airbag. This seems to be a repeated issue with gm and is clearly a defect when so many of their vehicles have been effected in the same place! there is already a recall on the passenger airbag that gm isn't wanting to fix and now my dash is cracked completely apart by the passenger airbag. How safe is this, where is their responsibility?.

44 Dashboard Crack problem of the 2003 Chevrolet Suburban

Failure Date: 03/20/2017

Noticed recently that the dashboard developed a crack near the air bag and extending forward to the windshield. . Vehicle was stationary.

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45 Dashboard Crack problem of the 2014 Chevrolet Suburban

Failure Date: 03/01/2017

The dashboard by the airbag has cracked .

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46 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 02/14/2017

Dash board cracking in multiple places. According to dealer problem noted many of the vehicles from 2008 to 2014 SUV's. Gm. Repaired few vehicles with 200 dollar deductible.

47 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 02/04/2017

Cracked dashboard.

48 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 01/15/2017

There are several cracks in the dash of my 2010 Chevrolet Suburban as explained below. One of these crack is in the area of the passenger side airbag which is mounted on top of the dash. As the dash expands in the heat, typically in the hot months of the summer, the plastic portion of the dash will cover the airbag portion of the dash. I am concerned that if I do not notice this and the vehicle is involved in a crash, the airbag will not operate properly. I am afraid vehicle occupants might be injured by the dash if the airbag deployed under the plastic portion of the dash or that they will be injured if the airbag would not deploy properly. There are also two cracks in the dash in the area over the instrument cluster which allows a portion of the dash to be completely removed from the main dashboard. This portion of the dash that can be removed causes a problem on long trips due to the fact that it will vibrate out of place. My concern with this piece is its location in relation to the steering wheel. I am concerned that if this piece moves out of place, it could move into the open area at the top of the steering wheel and interfere with my ability to control the steering of the vehicle. I was also informed by a local dealership that my airbag or airbags have been recalled. In regards to both of these issues, the customer assistance representative advised that gm is aware of both problems, but that they are still investigating the problems and possible resolutions. How long does it take to investigate the cause of the dash problems? this has been a well documented problem for several years that affects many vehicles, yet gm claims not to know what caused it or to take any responsibility for the inferior dashes that were placed in quite few year models of their vehicles. I feel that this broken dash is a safety issue with the vehicle.

49 Dashboard Crack problem of the 2008 Chevrolet Suburban

Failure Date: 01/03/2017

Dashboard is cracked in two distinct places and is a safety concern because it is next to the air bags.

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50 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 01/01/2017

Dash cracked and fell apart. Had to replace the entire dash board assembly. The dash was cracking as if it was made of glass. A piece of the dash even broke off while I was driving and fell on my lap. .

51 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 12/16/2016

Cracking dash.

52 Dashboard Crack problem of the 2012 Chevrolet Suburban

Failure Date: 12/01/2016

Cracked dash by instrument panel and passenger airbag. The one by the instrumental panel started off as a hairline cracked and got worse very fast. I used epoxy to try and stop the crack. The one by the airbag just appeared within the last month.

53 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 11/10/2016

Dashboard has begun to crack in numerous areas, 1 area that is very concerning is right by the passenger airbag which I feel concerned that if it were to inflate the dashboard would would send projectiles flying. The dash is also cracking severely above the instrument cluster. Upon research this is a issue that the internet is flooded with and gm refuses to address the problem. I contacted gm in regards to this issue and they refuse to take responsibility although at a dealethis ship when I went looking around 4 out of the 5 vehicles for sale on the lot had the same cracks in the same places. I need help from NHTSA to resolve this issue before my family is put in danger in the event of a vehicle accident. This crack seemed to occur when the weather got cold, I turned on my heat and the desk immediately cracked. This is flawed equipment and we as consumers should not have to deal with it.

54 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 10/04/2016

Cracked dashboard adjacent to airbag. This could cause a hazard when/if airbag is deployed.

55 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 10/01/2016

On the instrument panel the message "service air bag" and airbag readiness light symbol stays on when ignition on and while driving. Dashboard cracked. Back passenger seatbelt won't lock at times.

56 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 09/22/2016

Dash cover cracks present a potential safety hazard in the event of crash/collision with or without airbag deployment due to sharp flying debris. Dash is constructed of hard plastic that fractures in normal use/wear which results sharp and potentially dangerous projectiles.

57 Dashboard Crack problem of the 2009 Chevrolet Suburban

Failure Date: 09/14/2016

My dash cracked on my Suburban just like my tahoe did and the airbag light goes off. I know there's a recall but the cracked dash triggered the warning light. Thousands and thousands of chevy owners have cracked dashes just like mine.

58 Dashboard Crack problem of the 2013 Chevrolet Suburban

Failure Date: 07/25/2016

Vehicle dash crached while driving, making quite a loud noise like a pop. Then the dash cracked across the right side. Previously owned 2008 Suburban with a lot more cracking than this one but this one just started. The 2008 Suburban actually broke into chips and would blow across a persons face while driving. I repaired it through a paint and body shop at cost of nearly $1,350. 00 dollars. These dash problems are in most of Suburbans and tahoes and a very serious danger to people driving these vehicles and g. M. Has not stepped up and recalled/repaired them. When someone gets a serious injury or lose an eye then maybe they will repair them but this will not return an eye, arm, leg or life due to this not repairing them.

59 Dashboard Crack problem of the 2012 Chevrolet Suburban

Failure Date: 06/01/2016

Takata recall dash cracked at passanger side airbag. After research online I found this is a common problem and chevy will not take responsibility for it. I have friends that have the same dashes in same year model in 2 silverado's 1 Suburban and 1 tahoe and all have cracked in the same spot. The Suburban dash was replaced under warranty and cracked again. My dealer said it was old and not under warranty so thwy will not fix it. My vehical dash cracked right out of warranty and has been taken very good care of. I do not expect a $52,000 vehical to have a dash crack and chevy not to stand behind their product. They have a problem in the structure of the dash and need to take responsibility and fix it. It concerns me since the crack is at the air bag. I am not sure if when the air bag deploys it could bring a piece kf the dash with it.

60 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 05/23/2016

Cracks in dashboard drivers side & on passenger side as well-dealership replaced ($100. 00) -told me to stop using armor all and the like- now 2nd dash has done the exact same thing--next problem lifter started tapping (70,000) afm 5. 3l engine--anyone else experiencing the same.

61 Dashboard Crack problem of the 2008 Chevrolet Suburban

Failure Date: 05/05/2016

Dash board cracking and splitting apart in multiple locations// it started off small, and is continuing heading for the gauge cluster. ~~~on the opposite side it has completed a split from the defroster ducting to the passenger front air bag cover.

62 Dashboard Crack problem of the 2008 Chevrolet Suburban

Failure Date: 04/22/2016

Ntsb: 2008 Chevrolet Suburban: consumer stated there were cracks in the dashboard.

63 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 04/19/2016

Dash is cracked above instrument panel and is spreading with sharp edges that can shatter and cause harm during a crash. Dash cracked randomly when parked.

64 Dashboard Crack problem of the 2012 Chevrolet Suburban

Failure Date: 03/28/2016

Dash has cracked in two places: one above the instrument cluster and second on the passenger front airbag. The dash has never been cleaned with chemicals nor has it been struck with any object.

65 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 03/02/2016

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the dashboard was cracked on the driver and passenger sides where the air bags were located. The contact received notification of NHTSA campaign number: 16v381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.

66 Dashboard Crack problem of the 2007 Chevrolet Suburban

Failure Date: 03/01/2016

The dash has cracked in multiple places, notably around the passenger air bag. The larger dash panel was replaced by the dealer but has cracked again, twice. The smaller, forward dash panel is also now cracked. The dealer has refused assistance. All cracks occurred while stationary. This vehicle is garaged.

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67 Dashboard Crack problem of the 2010 Chevrolet Suburban

Failure Date: 02/29/2016

Dashboard crack in multiple places.

68 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 01/10/2016

Major crack has occurred in the top of the dash board from near the windshield to the top of the instrument cluster. Dash has cracked completely through making the plastic loose. Concern with the dashboard if the airbag deploys.

69 Dashboard Crack problem of the 2011 Chevrolet Suburban

Failure Date: 01/07/2016

Cracked dashboard on the passenger side close to the airbag.

70 Dashboard Crack problem of the 2013 Chevrolet Suburban

Failure Date: 01/01/2016

I previously filed a report concerning the dashboard cracking in 2 spots. On the passenger side the crack is at the top left corner of where the airbag sits. This has been brought to gm's attention they've fought replacing these dashboards. Now you have issued a recall on the airbags. How are they to be repaired correctly and made safe when the plastic seated around them is cracked and defective thus leaving us still exposed to shattered plastic from a defective dashboard. The dashboard replacement should also be part of the recall!.



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