Electrical System Problems of Dodge Durango - part 1

I have a 2023 Dodge Durango gt. I have noticed that every so often I get an error message that pops up on my radio that says “uconnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my sos and makes it non functional as well as it disables my other siriusxm guardian features. I find this to be an extreme safety concern as it disables the sos feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.

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2024 Dodge Durango (sxt plus, gt plus, rt trims) update to my prior complaint regarding a dangerous shifter defect. Defect description: while driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in neutral — no chime, no message, no clear gear indicator. This matches NHTSA recall 26v262000 (fca 39d), where the instrument panel fails to show gear selection in other 2024–2025 stellantis vehicles. Widespread issue: I have replicated this multiple times on my sxt plus, a gt, and rt models. Other owners in Durango groups report the same. This is a systemic defect across Dodge Durango trims and likely the broader stellantis/Chrysler/mopar lineup. Related lawsuit: this also appears connected to the class action [xxx] et al. V. Fca us llc d/b/a stellantis (case xxx) regarding defective uconnect 5 systems in 2022–2024 Durango's and similar models. My background: I have worked in transportation most of my career, hold fdot advanced mot certification, and am completing my undergraduate degree in occupational safety and health (osha). I request NHTSA investigate this shifter and instrument cluster defect across affected Durango models. This has nearly caused a collision and endangers the public. Available: videos, records, owner statements. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is unknown if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

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Left headlight assembly running lights failed. The light fixture. Is one unit. So the whole light being replaced instead of one lightbulb.

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I am submitting this complaint regarding a serious safety?related failure involving the totally integrated power module (tipm) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for safety notice r0 / NHTSA 14v?115, it experienced the same dangerous malfunction described in that recall. The tipm failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the tipm malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The tipm installed in the vehicle is part number p68251629ac a, vendor code 16238da, with an additional number of 16317g. The tipm was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety?related defect is $2,100. Fca has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA campaign 14v?115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known tipm defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for fca to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already?recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.

Water in racetrack tailgate taillights.

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What component or system failed or malfunctioned, and is it available for inspection upon request? passenger and driver seat caught on fire spontaneously, engine or battery has also been dying/ malfunctioning, touch screen also has issues. Yes available for inspection. How was your safety or the safety of others put at risk? almost burned by seat of if I didn’t smell a burning smell. Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

See all problems of the 2015 Dodge Durango 🔎.

My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately $33,000 due to the extent of the electrical and interior damage.

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I have not had an issue as of yet. . . But my insurance company has warned me of 4 recalls that are apparently active on my vehicle and told me to come to your site to verify, but it says there are zero recalls on my vehicle, so I am wary of what to do. I was told by a local mechanic that one of the things listed in the recalls was potentially a issue for me but I would need to take my vehicle to the dealership to have it rectified. I do not want to have to pay for something if it is truly on a recall! I have children and I want my vehicle to be safe not only for them, but for myself and all those on the road around me, please help me verify these recalls are not just unfounded! I will attach a screen shot of what my insurance says is being and needed recalled below!.

The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the Dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert back to standard infotainment mode.

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The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component causing the failure is unknown at this time, but it appears to involve the engine and/or electrical system. The vehicle is available for inspection and has been taking to doge and nothing is being done yet. The vehicle shuts off while I am actively driving, causing immediate loss of power. This creates a dangerous situation because I lose acceleration and power steering while in traffic. I transport six children daily in this vehicle. Sudden engine shutdown while driving significantly increases the risk of a crash, especially in traffic or at higher speeds. This is a serious safety hazard for my family and others on the road. The dealership has not confirmed the cause. The vehicle has been taken in multiple times for service and diagnostics, and over $4,000 has been spent on repairs. However, the stalling issue continues and has not been resolved. The vehicle has been inspected by an authorized Dodge dealership service department multiple times. No manufacturer representative has inspected the vehicle yet. There were no warning lamps, no check engine light, and no dashboard messages prior to the engine shutting off. The shutdown occurs without any advance warning. The vehicle operates normally and then abruptly turns off. Given the sudden loss of power while driving and the risk of collision, I believe this may be a broader safety defect that could potentially affect other vehicles of the same model.

See all problems of the 2013 Dodge Durango 🔎.

I'm having issues with my 2021 Dodge Durango I have a recall on a rear view camera a recall on a rear spoiler a recall on the steering assembly a recall on the esc light mail function abs system loose airbags.

First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango rt, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could not help me and would not do an escalation because I didn't bring it to a Dodge dealer but "who knew" I would have all these problems, thought it could be something simple and $2200 later. They were so rude, unhelpful and just horrible service. Keep repeating they would not help me or even have a conversation? the sad part is I really love this vehicle. There needs to be an investigation to see if other customers are having these problems because then it's a manufacturing issue. I know they are a huge company and I just a person to them. But I need to know if this is an ongoing problem??? this is not the normal failure on a vehicle, again maybe this was a factory engine problem while being built.

See all problems of the 2019 Dodge Durango 🔎.

My life turn signal and parking light stopped working, my problem is the whole headlight assembly needs to be replaced just because these two items don’t work. The dealer wants over $800 for the part. Why don’t they issue a warranty or a recall on this item? it’s too much to pay just because turn signal and parking light doesn’t work.

Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.

See all problems of the 2022 Dodge Durango 🔎.

After purchasing a used 2023 Dodge Durango gt, issues arose almost immediately following delivery. I took the vehicle to a Chrysler/Dodge/Jeep/ram (cjdr) dealership for inspection and service. Diagnostic scans revealed multiple stored and active fault codes, including but not limited u0415 / u0401 – implausible or invalid data received from abs / ecm / pcm b195f-12 – power liftgate chime control circuit short to battery b15a1-00 – active electrical fault multiple body control, module communication, and liftgate-related fault codes the vehicle experienced intermittent starting failures, creating safety concerns including: potential inability to move the vehicle when needed, including in traffic risk of being stranded in unsafe locations uncertainty regarding whether the vehicle would reliably restart after being shut off the vehicle was removed from service and sent to an authorized Dodge dealership for further diagnosis and repair. The manufacturer/dealer elected to replace a fuel line as part of the repair process to address the starting hesitation. The vehicle has been inspected by an authorized Dodge service department. No police or insurance inspections have occurred. Symptoms occurred intermittently and without consistent warning lights, including: delayed or hesitant engine starting requirement to press the brake pedal firmly in order to start the vehicle intermittent electrical system fault codes retrieved during diagnostics symptoms first appeared almost immediately after vehicle delivery. The vehicle has a documented history of multiple electrical communication faults, including body control and power liftgate chime control circuits. The selling dealer (westside Hyundai) was unable to retrieve these fault codes, resulting in the vehicle being out of service and pairs being coordinated at their expense. Thank you for your attention to this matter.

We have researched and noticed there was an open recall in the past with the pcm. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.

I was coming out of a drive thru car wash and driving towards an intersection with rail road tracks on the road getting ready to turn left going 15 to 20 mph. As I turned my vehicle began skidding causing me to loose control and hitting 2 vehicles head on . I believe if my traction control (stability control) system or abs were functioning correctly this could have been avoided.

See all problems of the 2014 Dodge Durango 🔎.

I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango gt. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the led lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + affects ipc and electrical of vehicle where dimming is not happening and flashes which could lead to ipc failure and high costs additionally. Thank you for reviewing this complaint.

Manufacturer recall number94b NHTSA recall number24v-838 recall has been active but without a solution since 2022 and reopened in 2024.

The contact owns a 2024 Dodge Durango. The contact stated that while releasing to neutral. There was an orange release lever that was inoperable. The fuel pump was bad. The two batteries were leaking. While driving, the vehicle suddenly stopped. The vehicle had to be jump-started. No warning lights illuminated. The contact stated that the failure was related to technical service bulletin (TSB): s2408000066. The contact used an extra light on top of the vehicle and behind it when disabled. The vehicle was towed and dragged three times from the interstate to the local dealer. The dealer confirmed there was no warranty coverage. The dealer diagnosed the vehicle and determined the fuel was bad. The vehicle was not repaired. The vehicle was taken to another local dealer, franklin Chrysler Dodge Jeep ram, at 1124 murfreesboro rd b, franklin, TN 37064, who said the fuel pump was bad. A mobile mechanic was called, but no assistance was provided. The manufacturer was contacted and offered assistance with the repairs. The failure mileage was approximately 40,000.

The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the dashboard started to light up and the car was not responding to the accelerator pedal was not responding at all and we stalled in the middle of the street, we were lucky this didn't happen while we were on the freeway, we are afraid to use the car anymore because of this, the dealer refuses to take care of this issue because the warranty has passed but this is a major safety issue that can cause injury or death.

While driving the vehicle occasionally stalls without a check engine light or codes showing up.

My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there wasn't any engine light warning or anything, and it is 19 degrees fahrenheit with a -14 windchill outside. My vehicle was brought to the Dodge/Chrysler dealership a few times for noises and overheating issues, but they said there weren't any problems. I knew there were issues because my vehicle's temperature gauge would go high for no apparent reason. I've been consistent with oil changes and fixed recommendations of wear and tear.

My vehicle experienced failure of both the driver-side drl (daytime running light) and the passenger-side front turn signal within a short period of time. On this model year, both components are part of a sealed led headlight assembly with no replaceable bulbs. The only repair option is full headlight assembly replacement, quoted at $800–$1,200 per side plus labor. This is a safety issue because front drl and turn signal failure reduces vehicle visibility to oncoming traffic. Online reports show numerous other 2021–2023 Durango owners experiencing the same problem with the led drl/turn-signal assemblies, suggesting a pattern of premature failure. Stellantis has also faced known issues with sealed led lighting on the Durango’s ‘racetrack’ taillight assemblies, indicating a broader led reliability issue on these vehicles. I am requesting NHTSA review this as a potential safety-related defect, as owners are forced into high-cost headlight replacements due to non-serviceable led modules failing early.

(initially) March of 2023 I had an issue with this vehicle 2018 Dodge Durango rt 2wd 5. 7l serious electrical problems gauge cluster all lights and warnings indicators showing on gauge cluster. . Failure to start. I had the vehicle towed to Dodge dealership in fontana California and it was diagnosed as a power control module failure it fell short of a factory warranty and no recall . . After diagnostic I had the vehicle repaired at my expense . . They repaired the faulty module and vehicle worked normally until this day 2 years later November 24th 2025. . I went to go start my vehicle this afternoon and I have the same exact problem as I had before all warning lights lit up on the gauge cluster and no start accompanied with no emergency flashers and no turn signals and no exterior lights. . This would be the second time the power control module has failed this is a frustrating issue as it is expensive for this repair this vehicle absolutely has a serious problem for this being the second time in 2 years the power control module has failed this needs to be addressed and further investigated please and thank you.

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own. And has caused the rain to damage personal items of ours.

This specific year and all models in 2021 Durango’s including srt, gt, gt plus , tng , vehicle has a known issue with the driver side drl ( daytime running lights) completely going out and not working very early into its life . I believe this is a safety issue that the manufacturer should fix themselves as it’s a defect wiring / headlight issue that is affecting thousands of customers. Secondly, this car comes with an issue in the taillight not being properly sealed and allowing water into the leds , burning them out and being needed replaced . Both of these issues comes from the manufacturer/ factory and are safety issues/risk known in thousands of Durangos which should definitely be recalled .

Unknown.

While driving; the vehicles dashboard, navigation system, entire vehicles light glitches as well as speed diminishes but doesn't completely shuts off only for seconds at a time causing the vehicle to continue accelerating while also pulling back like a chocking sensation as dashboard speed goes from 0mph to a lower speed vehicle was previously traviling at.

My 2019 Dodge Durango r/t began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning would clear itself. I have video documentation related to this interaction. After the repairs, additional problems began appearing including: * service awd warning * traction control warning indicators * ongoing drivetrain concerns * diagnosis involving transfer case/internal damage and burnt fluid the vehicle was later reported to have transfer case clutch failure and internal drivetrain-related issues despite the original repair scope not documenting drivetrain damage. My concern is that the post-repair warnings and drivetrain symptoms may indicate improper inspection, repair, reassembly, fluid servicing, calibration, or unresolved damage related to the repair process. The vehicle has been inspected by the repair facility and diagnostic information was later provided identifying drivetrain/transfer case issues.

My rear racetrack light on my 2021 Durango rt tow n go has water in it from not being sealed and it’s burnt out was quoted astronomical amounts of money to fix along with getting pulled over and was told it’s a safety issue by police and said it can cause a electrical fire and it’s a hazard.

Fuel pump stopped working prematurely and had to be replaced prior to 57k miles. Satelite/antenna/module failure. Headlight drl have failed prematurely. Taillights burned out due to constant water buildup. Yes vehicle is available for inspection upon request.

Alternator went out and fried the pcm. I know certain vehicles were on the recall for this and mine was not one of them but odd that it happened anyways.

See all problems of the 2012 Dodge Durango 🔎.

We had an issue with an error message in the middle of driving that stopped the acceleration of the vehicle, this seems to be common, looking at forums online. The inspection request is acceptable. The message we receive is "shift to p before changing gears". The vehicle will stop in the middle of traffic and sometimes require a complete restart before being able to shift to drive. This has put myself, my wife, and two children in immense danger as the vehicle can stop at any point in time in oncoming traffic. We've taken it to a dealer who inspected the shifter and they didn't see any issues they couldn't replicate the issue happening. Two separate mechanic shops also cannot replicate this issue consistently. It hasn't been inspected these problems didn't have any warning messages prior to the problem occurring.

See all problems of the 2016 Dodge Durango 🔎.