Electrical System Problems of Dodge Durango - part 1

The radio displays uconnect box requires service, please visit an authorized dealer. When that happens you cannot use the safety call 911 button, if you are using your phone for navigation, you will not be able to see it. It also makes the vehicle run different.

See all problems of the 2023 Dodge Durango 🔎.

The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system. I have also replaced items that the average owner would not think would wear out and need replacing. All of this work was done out of pocket. A warranty or recall covered none of the work. Yet the car still does not start reliably. I believe this is a safety issue because it could lead to the vehicle losing power on the road and leaving occupants stranded. This is not a normal issue. This must be a manufacturer's issue. Producing and selling a vehicle that has known electrical and fueling problems. Also, Dodge, the manufacture clames the zf 850re-based 8-speed automatic has fluid for the life of the vehicle. Dodge claims that the transmission fluid in this transmission does not need to be changed and/or serviced. More information about this zf 850re-based 8-speed automatic transmission claim by Dodge would be helpful.

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Vehicle was unable to start upon attempts in the morning. Was able to get it jumped and started. Less than 5 minutes later the dash lights along with radio lights began to flicker, the front windshield wipers activated, and the battery light came on. Immediately after the vehicle completely stopped, steering wheel got tight and hard to turn and a pole was barely missed as I attempted to maneuver the vehicle as close to the side of the road as possible. There was a complete loss of power, and I was stranded semi in the middle of a busy road during morning traffic. The vehicle was towed to out preferred shop to determine the cause of the loss of power and it was determined that the alternator was dead. The vehicle had the mandated safety recall t36 completed 15 months ago. The replacement has failed prematurely. The vehicle has been confirmed by an independent service center. It was inspected by the independent service center, but the incident was witnessed by missouri highway patrol and our local police as they directed traffic around the stalled vehicle to ensure my safety. The evening before there were no indications of failure. The morning of the vehicle was unable to start and had to be jumped and then immediately before the failure the dash lights along with radio lights began to flicker, the front windshield wipers activated, and the battery light came on. Within seconds of these warnings the vehicle stalled and completely stopped. No police report was filed but my husband did notify dispatch of the situation to have police routed to direct traffic. Highway patrol happened to already be on the scene as they were passing by and saw me.

See all problems of the 2012 Dodge Durango 🔎.

We were driving on the interstate in northern kentucky when the battery alert led appeared on the dash. We exited the highway while looking up info on possible car repair shops to go to when the vehicle stalled on the exit ramp. We immediately engaged the emergency flashers but they failed eventually due to a completely dead battery. It was determined that the alternator was fried, unable to charge the battery.

First we smelled a light burning smell from the vehicle while driving then the blower motor blew a fuse. The fuse was replaced immediately and we started the vehicle to try to get back home. We then got a dash alert on the vehicle saying that the rear passenger side tail lamp and turn signal was out and at that point our headlights went out while we were driving in the dark trying to get home. We almost crashed. Finally we found a place to pull off the road and at this point I checked the volt meter on the vehicle and it was rapidly surging and twitching up and back down to 14. Kind of flickering. We shut the vehicle off because we could smell something hot. I looked under the hood and the main braided ground wire that attaches the motor to the car body was completely gone. Burned to a powder like a blown light bulb filament and the fuse box under the hood was too hot to touch. It could have easily caught fire on us while driving or could have easily killed up when the lights went out. We called for someone to come pick us up and had to abandon the vehicle at this point. Today we contacted a mechanic and tow truck to come pick our vehicle up. I think this vehicle is having the same safety issue with the alternator that the previous models were having and I feel that it should be covered and fixed by the manufacturer. I will continue contacting over this matter until I get results. This put our lives in danger and were very lucky to be alive.

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The contact owns a 2011 Dodge Durango. The contact stated that while reversing into a parking space, the vehicle shut off and failed to restart. The vehicle was towed to a dealer, where the fuel pump relay was replaced under NHTSA campaign number: 19v813000 (electrical system); however, the failure persisted. The vehicle was then towed to an independent mechanic, who replaced the fuel pump; however, the failure persisted. The mechanic informed the contact that power was reaching the relay but not exiting the relay, and the contact was referred to the dealer for assistance. The dealer informed the contact that the vehicle was previously repaired under NHTSA campaign number: 14v530000 (electrical system) by another dealer who incorrectly rewired the vehicle. The dealer informed the contact that a diagnostic fee was required to perform a diagnostic test. The contact informed the dealer that the vehicle had been operable until recently. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 240,000.

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My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.

See all problems of the 2020 Dodge Durango 🔎.

The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn. The contact exited the residence and became aware that the windshield wipers and interior and exterior lights were flashing. The contact stated that the key fob was used to lock and unlock the vehicle, but the horn and wiper blades continued to activate. The contact opened the hood and disabled the horn fuse, which turned off the horn. The contact’s wife was able to start the vehicle after 30 minutes. The exterior lights turned off, but the interior lights remained illuminated. The vehicle was left to run, and after several minutes, the wiper blades stopped. The contact disconnected the battery for all the functions to stop. The battery was reconnected, and the vehicle failed to start. The contact stated that after three attempts, the vehicle failed to start; however, the interior lights failed to turn off. The battery was disconnected and reconnected, and the vehicle started without further issues. The contact stated that several messages were displayed, including the engine and electronic stability control warnings. The engine warning light turned off, but the electronic stability control warning light remained illuminated. The contact had not driven the vehicle since the failure occurred. The dealer was contacted by phone about the issue; however, the failure was not diagnosed. The manufacturer was not made aware of the failure. The contact researched the failure online and found NHTSA campaign number: 24v838000 (service brakes, hydraulic), as the failure mentioned the electronic stability control (esc). The vehicle was not included in the recall. The failure mileage was approximately 145,000.

The component or system failed or malfunctioned, is the accelerator, brakes, stirring and electrical. The car is available for inspection upon your request. The car is having problems coming to a stop and it is very difficult to control the vehicle because the steering becomes so hard when the power shuts down on the vehicle as I'm driving it. I think and believe that that poses a high risk of someone getting hurt or injured and then some cases perhaps death. The problem been reproduced or confirmed by a dealer or independent service center. Yes the problem hasi been reproduced or confirmed by a dealer or independent service center. No, the vehicle has not been taken to an inspector, manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Here is what my vehicle is doing. Symptoms. While driving the vehicle the car experiences a sudden total power loss, the engine cutting off and restarting on its own, the ac cycling on and off strangely, and the weak acceleration combined with the vehicle jerking.

Replaced batteries, and power steering went out, it put my vehicle out of alignment. . . I tried getting an alignment at local firestone. Told me they could not connect to the angle sensors and that I need to get a new rack and pinion.

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I tell the dealership mechanics that this car does not turn on and they keep giving me the car back and now the car completely turns off while driving making this extremely dangerous and deadly situation. My fear is something happening to me or my kids while I’m driving. I also took it back to the mechanic and told them the situation but they refused to dig deeper and told me to pick up the vehicle that there’s nothing they can do.

See all problems of the 2024 Dodge Durango 🔎.

2024 Dodge Durango, purchased brand new. Ac completely stopped working at 340 miles after buying. Vehicle has had 7+ dealership visits since purchase. Vehicle has been out of service for 40+days total. Currently, vehicle has been at dealer since June 24, 2026 and is still not returned as of July 9, 2026 — 16 days ongoing with no resolution. I request NHTSA look into this. Electrical/hvac: constant leaking and repeated failures since 340 miles. Ac intermittently will not blow air at all, especially when first starting vehicle. System makes loud hissing/whistling sound from dash. Dealer has replaced the a/c condenser, discharge line, compressor, and evaporator core. On one visit, dealer found ac dye present at the hvac box drain tube indicating evaporator core was leaking. On another visit, dealer noted system was slightly low and stated "not sure if vehicle was charged properly when the condenser was replaced. " system still leaks and fails. Ac failure in tennessee summer heat creates risk of heat exhaustion and prevents defroster use. Issue still not repaired. Power train: transmission was misfiring and vehicle jolts forward when shifting into drive. Dealer performed transmission reprogramming. Dealer initially claimed they were unable to duplicate the concern and that it "operates as designed. " concern not resolved. Engine: had to have all spark plugs replaced at approximately 9,000 miles due to misfire issues. Fuel/propulsion system: gas/fuel smell reported. Dealer noted system was slightly low. Body/interior: during repeated dashboard removals for ac repairs, dealer did not properly reassemble vehicle. A screw was left out, causing dash to rattle. Dealer also removed carpet and improperly reinstalled, causing damage. All defects occurred under 10,000 miles. Dealer has performed multiple major component replacements on the ac system. Issue still persists. Vehicle has severe diminished value due to 9+ repair attempts and 40+days out of service. Legal case .

Car shut off whike driving and couldn't control the vehicle.

"service shifter" alert came on at about 2250 miles and engine light came on about 100 miles later . Dodge service at dealership looked at and could not determine issues, lights did not illuminate in their care. Picked up my car after service and both service shifter and engine lights came back on.

Airbag service light has come on and upon reading appears to be a major issue among any 2014 Dodge Durango with the VIN starting with 1c4rd…. But not on a recall. Appears to be a bad ocr. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 Dodge Durangos very concerning that the airbags won’t deploy if in an accident.

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To whom it may concern, on [xxx] at around [xxx] pst, I was taking my car to get a car wash at quick quack car wash located in [xxx] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the multiple cars and near the entrance of this car wash, while this car was in fire I ran inside and asked the personnel for a fire extinguisher, to consume the flames coming out of the hood, as I was extremely concerned about the safety and personnel of this location. As soon as I got the extinguisher, I ran towards the car and started spraying powder everywhere I saw flames coming out from top of the hood and under the car, as flames and melted material dropped down from under the car. When I saw the flames got contained, I saw a water hose near the entrance in which I went and turn on and ran to continue pouring water into the engine bay compartment in order to make sure the fire was fully contained. All I could say is that I was very scared and extremely worried that this car could explode in front of this business with all the people working there. As soon I put the fire out, my friend help me push it out of the way into the much larger empty parking lot in order for the business to continue to conduct their business. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My vehicle has had a recall since November 2024 for the hcu/abs module that falsely reads pressure in the primary circuit may illuminate the brake lights (up to 4. 5 mph), disable the abs and electronic stability control (esc), and allow the vehicle to start and shift out of park without the brake pedal being depressed. Well back in November 2025 I had to pay for towing twice and have it in service because the abs stop and start module went out and I had to repalce the battery out of pocket and then not even 7 months to the date I went out and tried to get in my Durango and it wouldnt start so I replace the battery and the abs light came back on and the vehcle shut down and I couldnt get it started back.

I have a 2023 Dodge Durango gt. I have noticed that every so often I get an error message that pops up on my radio that says “uconnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my sos and makes it non functional as well as it disables my other siriusxm guardian features. I find this to be an extreme safety concern as it disables the sos feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.

2024 Dodge Durango (sxt plus, gt plus, rt trims) update to my prior complaint regarding a dangerous shifter defect. Defect description: while driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in neutral — no chime, no message, no clear gear indicator. This matches NHTSA recall 26v262000 (fca 39d), where the instrument panel fails to show gear selection in other 2024–2025 stellantis vehicles. Widespread issue: I have replicated this multiple times on my sxt plus, a gt, and rt models. Other owners in Durango groups report the same. This is a systemic defect across Dodge Durango trims and likely the broader stellantis/Chrysler/mopar lineup. Related lawsuit: this also appears connected to the class action [xxx] et al. V. Fca us llc d/b/a stellantis (case xxx) regarding defective uconnect 5 systems in 2022–2024 Durango's and similar models. My background: I have worked in transportation most of my career, hold fdot advanced mot certification, and am completing my undergraduate degree in occupational safety and health (osha). I request NHTSA investigate this shifter and instrument cluster defect across affected Durango models. This has nearly caused a collision and endangers the public. Available: videos, records, owner statements. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is unknown if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

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Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the led lights.

See all problems of the 2021 Dodge Durango 🔎.

Left headlight assembly running lights failed. The light fixture. Is one unit. So the whole light being replaced instead of one lightbulb.

I am submitting this complaint regarding a serious safety?related failure involving the totally integrated power module (tipm) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for safety notice r0 / NHTSA 14v?115, it experienced the same dangerous malfunction described in that recall. The tipm failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the tipm malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The tipm installed in the vehicle is part number p68251629ac a, vendor code 16238da, with an additional number of 16317g. The tipm was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety?related defect is $2,100. Fca has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA campaign 14v?115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known tipm defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for fca to cover the full cost of repairs or reimburse me for the necessary corrective work. This failure created a hazardous situation and resulted in significant financial burden for a defect consistent with an already?recognized safety issue. I respectfully request that NHTSA investigate this matter and take appropriate action.

Water in racetrack tailgate taillights.

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What component or system failed or malfunctioned, and is it available for inspection upon request? passenger and driver seat caught on fire spontaneously, engine or battery has also been dying/ malfunctioning, touch screen also has issues. Yes available for inspection. How was your safety or the safety of others put at risk? almost burned by seat of if I didn’t smell a burning smell. Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? not yet. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/radio area and electrical wiring sustained significant destruction, resulting in the vehicle becoming unsafe and unusable. After inspection, the dealership indicated that the radio or related electrical components may have overheated. The estimated repair cost was approximately $33,000 due to the extent of the electrical and interior damage.

I have not had an issue as of yet. . . But my insurance company has warned me of 4 recalls that are apparently active on my vehicle and told me to come to your site to verify, but it says there are zero recalls on my vehicle, so I am wary of what to do. I was told by a local mechanic that one of the things listed in the recalls was potentially a issue for me but I would need to take my vehicle to the dealership to have it rectified. I do not want to have to pay for something if it is truly on a recall! I have children and I want my vehicle to be safe not only for them, but for myself and all those on the road around me, please help me verify these recalls are not just unfounded! I will attach a screen shot of what my insurance says is being and needed recalled below!.

The contact owns a 2026 Dodge Durango. While driving at an undisclosed speed in a rainstorm, the front window windshield wipers failed to wipe the windshield. The windshield wipers were replaced, and the vehicle was repaired. Additionally, the instrument panel failed to display an accurate fuel level. The vehicle was taken to the local dealer, who informed the contact that the failure was caused by an inoperable hood latch and electrical wiring that was damaged. The hood latch wiring was replaced, and the vehicle was repaired. The contact stated that later, while driving at an undisclosed speed, the vehicle was bucking and hesitating, and the instrument panel became inoperable. Additionally, after starting the vehicle, there was a whining sound coming from the engine while the transmission was shifting gears. The local dealer was unable to determine the cause of the failure. While driving uphill, the vehicle stalled with the message "brakes" displayed. The vehicle was restarted and later returned to the dealer, who was unable to determine the cause of the failure. After retrieving the vehicle, approximately 500 miles later, while driving on a back road and crossing a dangerous intersection, the vehicle suddenly stalled in the middle of the intersection with oncoming traffic approaching. The vehicle suddenly restarted and drove forward moments before a collision occurred. The vehicle was immediately returned to the dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The failure mileage was 651.

The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the Dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert back to standard infotainment mode.

See all problems of the 2025 Dodge Durango 🔎.

Recall for cluster, dealership said they could not. Get the parts to fix it. They fixed the airbags said we could pick the car up, called the company that sent the recall letter they said I could buy the part,or I could call other Dodge dealerships, I have not had a car since I got the do not drive letter which was in March,I also had to use my aaa to get it towed to fernley which is about 80 miles.

See all problems of the 2004 Dodge Durango 🔎.

The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component causing the failure is unknown at this time, but it appears to involve the engine and/or electrical system. The vehicle is available for inspection and has been taking to doge and nothing is being done yet. The vehicle shuts off while I am actively driving, causing immediate loss of power. This creates a dangerous situation because I lose acceleration and power steering while in traffic. I transport six children daily in this vehicle. Sudden engine shutdown while driving significantly increases the risk of a crash, especially in traffic or at higher speeds. This is a serious safety hazard for my family and others on the road. The dealership has not confirmed the cause. The vehicle has been taken in multiple times for service and diagnostics, and over $4,000 has been spent on repairs. However, the stalling issue continues and has not been resolved. The vehicle has been inspected by an authorized Dodge dealership service department multiple times. No manufacturer representative has inspected the vehicle yet. There were no warning lamps, no check engine light, and no dashboard messages prior to the engine shutting off. The shutdown occurs without any advance warning. The vehicle operates normally and then abruptly turns off. Given the sudden loss of power while driving and the risk of collision, I believe this may be a broader safety defect that could potentially affect other vehicles of the same model.

See all problems of the 2013 Dodge Durango 🔎.

I'm having issues with my 2021 Dodge Durango I have a recall on a rear view camera a recall on a rear spoiler a recall on the steering assembly a recall on the esc light mail function abs system loose airbags.

First, very hard time trying to file a complaint with Dodge, they make it hard to find info. To make it short, I have a Dodge Durango rt, only 83,000 miles. The vehicle would not start, and was smoking out the back. Was hoping it was something simple brought it to my mechanic. Turns out there was an oil leak, manifold leak and the starter died. I had to tow my car. Called the Dodge company, and they flat out said they could not help me and would not do an escalation because I didn't bring it to a Dodge dealer but "who knew" I would have all these problems, thought it could be something simple and $2200 later. They were so rude, unhelpful and just horrible service. Keep repeating they would not help me or even have a conversation? the sad part is I really love this vehicle. There needs to be an investigation to see if other customers are having these problems because then it's a manufacturing issue. I know they are a huge company and I just a person to them. But I need to know if this is an ongoing problem??? this is not the normal failure on a vehicle, again maybe this was a factory engine problem while being built.

My life turn signal and parking light stopped working, my problem is the whole headlight assembly needs to be replaced just because these two items don’t work. The dealer wants over $800 for the part. Why don’t they issue a warranty or a recall on this item? it’s too much to pay just because turn signal and parking light doesn’t work.

Radio screens keep going bad causing the backup camera to not work until after a power cycle of the screen takes place. Sometimes a power cycle is not possible and the screen take a minute or two to turn on. I have had multiple radios in our car do this. I was told at the dealership that stellantis admits they have a design flaw which causes the radio to overheat and melt the components in the radio unit. This is a series safety concern, not only because of the backup camera not displaying but a possible fire hazard if components are over heating.