Manual Transmission Column Shift Problems of Ford Escape

The contact owns a 2020 Ford Escape. The contact stated that the shifter selector assembly has sharp edges. There were sharp edges on the side of the dial. The contact sustained injuries to her fingers, but medical attention was not provided. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the shifter selector assembly knob needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted.   the failure mileage was approximately 36,000.

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The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 65 mph, the gear shifter inadvertently shifted out of drive while depressing the brake pedal. The contact stated that there was an abnormal shaking coming from the transmission and the vehicle lunged. The contact stated that he was able to pull the vehicle over on the shoulder and placed the gear shifter into park; however, the vehicle started to roll in reverse. The brake pedal was depressed as the contact was able to get the shifter into drive and pulled over at a service station. No warning lights were illuminated. The contact referenced NHTSA campaign number: 22v413000 (power train). The vehicle was towed to the residence. The vehicle was not repaired. The dealer nor manufacturer was notified of the failure. The approximate failure mileage was 93,000.

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O/d off light flashes. No check engine light. Transmission column shifter moves properly in all gears p,r,n,d,2,1 but vehicle only moves in reverse and engages in park and neutral. Vehicle will not move in drive, 2 or 1. Transmission fluid condition and level is normal.

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On 2002 Ford Escape XLT, while driving car in reverse gear backing out of garage down hill and turning on road also with steep down hill, transmission shifter cable detached from transmission. Could not get car out of reverse gear. This caused a very dangerous situation as car rolled backwards down hill out of control when engine shut off. Used emergency brake to stop car and blocked wheels with rocks to diagnose. Bushing on shifter cable end closest to transmission disentegrated and shifter cable slipped off link to transmission such that the column shift was detached from transmission. Had no prior warnings to inspect this. Found through research that Ford had issued recall number 18s20 for Ford Escape model years 2013-2014 for exact same issue on July 18, 2018. Called Ford customer service. Ford refused to acknowledge this issue for model year 2002. Temporarily fixed issue to continue driving car. Very dangerous situation. I am no expert, but someone with less expertise than me could be in a lot of trouble as this can happen on a hill where the car can roll out of control. Recommend Ford add this model year to recall list or at least issue warning to owners to inspect shifter cable bushing. Difficult to get photo since transmission cable buried down in engine compartment, but could attempt upon request.

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Linkage cable from column shifter broke, rendering vehicle non drivable. Same vehicle had cable unjammed from column assembly approximately one year earlier.

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