27 problems related to noises during shifting have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.
I took my 2014 Jeep Cherokee in for a recall notice to have shift points changed. Upon receiving the vehicle back I noticed a thumping noise whenever the vehicle was not excelerating. I contacted the dealership to inform them the recall didnt work, took the vehicle back to have it looked at. Was informed that a new power transfer unit (ptu) needed to be installed and that it had nothing to do with the recall. I was informed the 5 year warranty had expired in April of 2019 even though the vehicle only had 69500 miles on it. After two week of the vehicle being in the shop I contacted them and was told that a new transmission needed to be installed and it wasn't the ptu. I had the repairs made only to find out a "certified" used transmission was installed and has to be returned as there is a hesitation between shift between 2 and 3 gear.
Takata recall:the car doesn't shift properly, the car takes forever to drive forward and makes a loud noise when reversing. I've had the vehicle for 8 months. Sometimes it goes up to a high rpm before it shifts to the speed it needs to be at. The car doesn't take off fast enough. (approximately 12 seconds to go from 0-60mph) I was driving on the freeway when the car suddenly entered limp mode and the check engine light was on.
Tl the contact owns a 2014 Jeep Cherokee. The contact stated that when attempting to shift into park, the gear shifted into other gears instead of park. After the gear finally engaged in park, the vehicle moved in reverse. The contact had to get back inside the vehicle and shift the vehicle in park. In addition, the vehicle made an abnormal chiming noise and "place in park" appeared on the instrument panel. The vehicle was taken to m and l motors Chrysler Jeep and Dodge (406 piedmont dr, lexington, nc 27295, (336) 295-1329), but was not diagnosed or repaired. The manufacturer was called and transferred the contact to the NHTSA hotline. The failure mileage was 88,000.
Tl the contact owns a 2014 Jeep Cherokee. The contact stated that after refueling the vehicle, and when exiting the vehicle, the vehicle independently shifted into neutral with the check engine warning light illuminated. The contact stated that she heard an abnormal noise but was able to park. The contact waited for 15 minutes before restarting the vehicle and driving to her destination. The vehicle was taken to mount airy Chrysler Dodge Jeep ram fiat located at 538 n andy griffith pkwy, mt airy, nc 27030, (336) 789-8105 however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact stated that the failure persisted. Upon investigation, the contact associated the failure with NHTSA campaign number: 16v529000 (power train), however the VIN was not included. The manufacturer was informed of failure. The failure mileage was approximately 100,000.
The vehicle is sluggish along with making noises when automatically shifting gears when driving between 20 and 50 mph.
9-speed auto transmission which mine has rough, delayed or sudden shifting or failure to shift conditions with grinding or other loud noise during shifting � harsh engagement of gears; sudden or harsh acceleration/deceleration; sudden loss of power; premature transmission wear or failure.
Transmission lurges and roughly shifts and makes whirring noises.
Tl-the contact owns a 2014 Jeep Cherokee trail hawk. While driving at various speeds the vehicle shifted from first to third gear. There was an abnormal popping noise, there were no warning lights illuminated. The vehicle was taken several times to tri-cities Chrysler Dodge Jeep ram 869 e stone dr, kingsport, TN 37660 (423) 799-3403 who stated they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist, the failure mileage was 71,000. Ap.
While driving in snowy conditions east on hwy 80 near truckee CA. The vehicle lost forward drive and the engine on its own sped up and down from 4000 rpm to redline for several seconds and then returned to normal operation. We were almost hit from the rear due to rapid deceleration. A few miles later the same thing happened with the exception forward control did not return and we were forced to the side of the highway cutting dangerously close in front of a semi truck, our location on the side of the road was not safe! after turning the engine off and back on we were able to drive away only to experience the condition again and were forced to coast off the highway onto a gravel turnout. The car at that point would not shift into any drive gear and we were towed into reno nv were the next day a "software" update was performed and we started our drive home only to loose forward motion once again and force to the shoulder of the narrow mountain highway. Restarting the engine cleared the issue and we drove home and then the next week took it to our local auburn CA. Dealer to be repaired. The dealer kept the car 4 days and returned it after a "software" update. In the less that 20 mile drive home the car lost forward momentum two times and the engine sped up and down again like before, also making grinding a thumping noise. We were able to limp home and had the car towed back to the dealer in auburn. We are waiting to hear from them as it is the weekend. I am afraid for our safety on the highway now driving this car!.
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle stalled while at a stop light. The contact also stated that when shifted gears into drive or park, the transmission would make a loud knocking noise. The transmission warning indicator illuminated. The vehicle was taken to kelly Jeep Chrysler (353 broadway, lynnfield, MA 01940, phone number: (888) 694-7177) to be repaired per NHTSA campaign number: 16v529000 (power train); however, the failure recurred. The vehicle was taken to another local dealer (grava Chrysler Dodge Jeep ram srt, 29 mystic Ave, medford, MA 02155, phone number: (781) 391-8950) where it remained and was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 39,400.
The contact owns a 2014 Jeep Cherokee. The contact stated that the gear shift failed to work and a loud noise was heard when attempting to change gears. The failure occurred without warning. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 19,000.
After having a software flash to my transmission I noticed the shift lever becoming harder to use. This happens especially backing out of a drive or when spotting a travel trailer. Recently I had a loud noise appear and as I drove decided to shift to neutral to see if it was drive train related. To my surprise I was unable to put the vehicle back in drive and I was on a busy street. I had to come to a full stop before the drive selector engaged. The dealer did this upgrade when the car was in for service without any previous notice. If the car is in any motion the shifter will lock out drive or reverse if put into neutral. I was told this was fiats fix for the problems with the grand Cherokee and that it cannot be reversed. I find this a big problem. It sounds like a small band aid fix that created another problem. When my car was new it did not act like this. This is no longer the vehicle I purchased and would not recommend it to anyone. I have not heard of any problem with the shifter mechanism on this vehicle. I want my old shifter back again. This problem makes it difficult to put my trailer in a campsite where I have to go back and forth to park it. I called chryslers 800 number with no satisfaction. Again if the vehicle is moving a tiny bit and the shifter is put neutral it is locked out until the car is completely at a standstill. If a child reaching to the front seat accidentally moves the shifter on the freeway into neutral you will have to come to a complete stop before you can engage drive again.
I started my car and shifted it to reverse on a slight decline in my driveway. The car shook and made a strange noise. I pushed the accelerator and car rolled foward not doing anything. I shifted it back to park and the whole car shook again. I did it again from park to reverse to drive and it shook every time. The dash said service transmission and parking brake. I turned the car off and now it only has the service transmission light on. I tried again a day later and it does shift but makes a crunching sound under the clutch. I contacted Chrysler and they are calling me back with a case worker. My Jeep has 18000 miles on it. I have had no other issues except the delay from 2nd gear and the delay of the car taking off when you accelerate but I figured it was designed that way.
I have a 2014 Jeep Cherokee. 3 recalls (shifting, wipers and lift gate) still waiting on the parts for the lift gate. Massive shifting issues. Low speeds transmission slams into the lower gear and hesitates to shift in a higher gear. Sitting in a line the car will jump forward even with foot on the brake. Driving approx. 60 mph on interstate rounded a curve, the transmission did a weird noise and the whole car shifted to the right, the car slammed into the lower gear, almost loosing control. If you do not come to a full stop before trying to accelerate, there is a 2 to 5 second hesitation before it will downshift and go forward. I have almost gotten into several accidents because of this. Driving down a street at approx. 25 miles per hour the car accelerated then downshifted almost immediately causing a whip lash effect. I have had it looked at the dealer every time I have taken for a oil change and they say Jeep knows it a problem but don't know how to fix it. They do updates on the system but nothing has helped. This last time made it worse. How long does Jeep have to "know" a problem exists before they fix it or buy them back? does someone have to die? it has been very close several times. There have been so many incidences its hard to pick just one. This has been a constant problem since the first "update" about 6 months after I bought the vehicle. I have a special needs child, I don't have the money to try to trade this car off as upside down as I am. . . I need some help.
I keep having hard shifts that jolts my car forward while braking and accelerating. When it does this it make a loud noise and pushes the car forward a little. I have been having this problem for over a year even after I have taken it to the dealer for recalls on the transmission.
Vehicle will often surge when I'm trying to stop. I look for it now but it can still catch me off guard and it is difficult to stop sometimes. Feels like I won't be able to stop in time. Jeep also shifts real hard sometimes, causing vehicle to jerk hard. Strange revving noises when accelerating. I took vehicle to dealer that I bought it from, they charged me for recall and said they did the work. It has been a year and Chrysler is showing that the recall work has not been done. Case #32715454 but no refund and it seems that they have done nothing about the dealer. Fca customer assistance center.
When coming to a stop, most times the vehicle downshifts roughly. Sometimes, this causes the transmission to slam into a lower gear, thrusting the car forward. This also occurs when accelerating and shifting between gears 1,2 and 3. When accelerator is pressed to pass, occasionally a loud noise is heard almost like the car was slammed into gear. When climbing a hill, the vehicle wants to be in gear 3 or 4 which causes you to accelerate too slowly and waste gas. Vehicle has been back to dealer for a new upload which did nothing.
While driving home from work the vehicle jerked and the transmission service light came on. Once the light came on the vehicle would not drive faster than 10 mph and the rpm were at like 4000. The transmission has been weird since day one. I brought the vehicle in and they reprogrammed the computer. It still acted funny after the reprogramming. There were times I would be traveling on the highway and would lose any sort of accelerating when the gas pedal was pressed. It would then kick in all of a sudden. All the issues regarding the transmission and its shifting hard were told to the service tech and I was told they couldn't find the problem. Also the front end steering linkage makes very loud noises when turning the wheel from left or right. This was also explained to the tech who said he couldn't find the issue. Yet the truck still makes the noises anytime it does it. This is not something you expect to deal with after purchasing a new vehicle which is not 2 years old. Especially it is the reason I bought this so I wouldn't have to worry about spending money on an old car and for dependability.
While driving around the city of sf, I started to here a grinding noise. There are two thing that would stop it. First, would be an actually stop the vehicle when doing so it made a hard downshift noise and crunch. Second would be using the manual override on the transmission gear shift and shift the gears. Also while driving on the highway at 50 mph getting onto the bay bridge I hear a slight grinding noise that would only last for a few hundred feet.
The contact owns a 2014 Jeep Cherokee. While driving 30 mph, an abnormal noise emitted and the transmission shifted into neutral independently. The instrument panel illuminated. The contact shut the vehicle off and was able to restart it, but the failure persisted. The vehicle was towed to a dealer. The vehicle was not diagnosed; however, the technician cleared the vehicle's computer codes. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,000.
Vehicle makes a loud whistling noise when the vehicle starts up, is idle, and when it accelerates vehicle also jerks when it shifts gears.
Started car in the garage, put the car in reverse and the dash lights were blinking and the radio display flashed and said service trans and the service trans stays lit. Had the car towed to the fuller dealer on rt 22. Somerville NJ. Got the car back 8/8/14. The transmission continues to give me problems while shifting. At time I can step on the gas to accelerate and the car doesn't move than all of a sudden will rush forward. Slowing down and going around a turn is the worst because stepping back on the gas the car feels as if it's going to stop then at once it will rush forward as if I was stepping on the gas all the way to the floor. Had the car back and on 8/21 was pulling out of the driveway at work and heard a terrible grinding noise and lost ability to steer the car. Had it towed and the dealer called the next day to tell me that the left front axle had snapped and was probably a defective one from the manufacturer. I want to get rid of the car because I don't feel safe driving it. I'm afraid if I ever need to step on the gas to get out of the way of something, I will not be able to and will be involved in an accident. Terrible transmission and will be discussing my concerns with my lawyer.
Car was purchased brand new in March of 2014. Has consistently had issues with the transmission. Car shift hard (in the lower gears), transmission makes loud noises, and has repeatedly jerked forward when downshifting. There have been a few times where I nearly rear ended another vehicle due to this. Have had the car back to the dealer for all recalls and transmission software updates as required. I am currently at 75,000 miles and now the car is randomly stalling when slowing down or backing out of my driveway. I am going to be taking it to the dealership in two weeks when I am on vacation to see what the issue is. Very unsafe vehicle!.
The new 9-speed transmission on the vehicle shifts very poorly. Very harsh shifts at slow speeds from 1st to 2nd gear. There has been a few times when the car did not want to shift out of first and when it did, it slammed real hard into second gear. Also, car will not shift into 9th gear unless you are coasting downhill and going over 70 mph and when it does, there is a clunking noise. Also when driving and need to accelerate suddenly, there is a very large lag time from when you step on the gas pedal and when the car reacts about 4-6 seconds.
Grinding noise in front end, shifting hard with loud clunking noise, high pitch squeal when cold, engine miss when drive like a shutter, shift the car in drive - car went into drive but wouldn"t engage and dash was flashing like the computer didnt know what it was doing, exhaust sputtering noise,.
2014 Jeep Cherokee. Consumer writes in regards to transmission problems. Very shortly after the vehicle was purchased, the consumer noticed spots on the driveway, which then progressed into a horrible whining and grinding noise. The vehicle started to shift erratically and the consumer did not feel she had control of the vehicle. The consumer made an appointment with the dealer, and after having the vehicle for a day, she was informed the entire transmission needed to be replaced. The dealer explained to the consumer, that part of the transmission was porous, which explained the stains on the driveway in multiple spots. The transmission was replaced under warranty.
2014 Jeep Cherokee latitude has had transmission problems since I bought it. Did one software update on 12/2014 which did not fix the problem. Another software update was performed on 05/14 but has not resolved the issue yet. Car jerks in low gears (1-3) but now it also makes a metallic noise when going from p to r and into d modes. It is also jerking when I apply the brakes and the engine starts downshifting. Both software updates have not resolved the problem, but the last one ( transmission TSB 21-018-14 flash) has added new problems to the car.