Transmission Noise problems of the 2014 Jeep Cherokee

My husband was sitting at a traffic light and accelerated when the light turned green. As he proceeded through the intersection the vehicle made a loud pop noise and then the engine went to a high rev and the vehicle would not move. He coasted down a hill with no power and was able to pull into a parking lot. A few months before the transmission failed, I had noticed that the vehicle kept jumping while I would have my foot on the brake. When I had my oil changed at the dealership last fall, I asked if there were any recalls and explained how the vehicle would jump - as if I had been rear-ended - and I was told that my vehicle was up-to-date on all recalls. I only had 59,082 miles on my vehicle when the transmission failed.

When we started to accelerate the Jeep jerked into gear. We started to hear a clanking noise and sounded like a part was rattling. Since it did not sound good we pulled over and called a tow truck to tow it to the dealership nearest to us. After the inspection, the dealership told us that the ptu on our 2014 Jeep Cherokee was busted and the car is no longer able to be driven. Prior to this event we took the Jeep into another dealership several times telling them that when we accelerate it jerks into gear. They told us that three updates need to be done on the software of the vehicle. We were told that the updates has to do with the communication of the transmission and the parts that are involved when you accelerate the vehicle. After we completed the updates the Jeep drove smooth but then started jerking again shortly after. Now the cost of replacing the ptu is over $2000. We have read multiple forums and feedback from other 2014 Jeep Cherokee customers that have had the same problem. I have come to the conclusion that this is a manufacturer defect and this should be covered by Chrysler.

While trying to start the Jeep I placed my foot on the brakes and pressed the start/stop button the vehicle jerked then made a loud noise followed by what felt like something dropped out from underneath. It then died and the symbol of fault popped up on the screed. It stated that there was wrong with the transmission. Now the vehicle will not start. It was serviced and had two safety recalls completed this month.

October 19, 2017 originally we had keep the car in the garage and rarely drove it until this past summer when we took a planned road trip to western national parks we had never seen. We had the car checked at the dealership prior to the trip and no issues were brought up. The car had less than 25,000 miles then during the trip we noticed issues with the transmission and brakes. We took the car to a Jeep dealership and told it would get us home. We turned the car into the tacoma Jeep dealership @ 30,000 miles and determined that the warranty took care of the transmission we were given a rental car and the repairs took over a month. Today I drove our 2014 Jeep Cherokee for the first time since my wife brought it home from the dealership after a transmission replacement due to defective design. I drove to the post office and returned. The transmission is still acting like it has a mind of its own, but during the return trip while in an intersection making a left turn to the hy 16 on ramp. The car acted like the engine had died, (absolutely no response from the transmission) for about 7 seconds and seemed like an eternity, trying to determine what to do with oncoming traffic. The transmission finally engaged and I was able to clear the intersection. This brings the cars reliability and safety into sever question. This incident also brings into question wither a repair was made to the design of the transmission had been accomplished if any. I also noticed on inspection while the vehicle was running from outside of the engine compartment that what sounds like an exhaust leek and a higher noise level than when the fairly new car (30,000 miles)was turned in for repair.

The contact owns a 2014 Jeep Cherokee. When the accelerator pedal was depressed, there was a two second delay before the vehicle would move. The vehicle would then accelerate at a rapid speed and then drop to normal speed without warning. The contact heard a metallic noise in the transmission. There were no warning indicators illuminated. The vehicle was taken to the dealer (dick scott Chrysler Dodge Jeep ram at 684 ann arbor rd, Plymouth, mi 48170, (734) 451-2110), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified, but did not offer further assistance. The failure mileage was 25,874.

The contact owns a 2014 Jeep Cherokee. While driving 50 mph, the vehicle stalled without warning and the "service transmission" warning message appeared. In addition, all of the instrument panel indicators illuminated without warning. The contact was able to restart the vehicle, but the failure recurred approximately ten minutes later. The contact stated that the rear tires made grinding and hammering noises as well. The vehicle was not diagnosed or repaired. The contact left a message with stuart Chrysler, Dodge, Jeep, ram (800 serramonte blvd in colma, CA 94014), but the call was not returned. The manufacturer was not made aware of the failure. The failure mileage was 21,600.

I bought the car brand new. In the 2 and half years I've had it, the transmission has failed more times than I can count. Usually it fails while I'm in traffic and my car just suddenly looses power accompanied with loud banging noises and a "service transmission" warning indicator is shown. Most of the time I can regain power by cycling the ignition, but sometimes cannot. It has been to the dealer service dozens of times for this problem. A few times they are able to reproduce the problem and have replaced parts and updated the computer code. The latest service appointment to fix this problem was in March 2017. The dealer claimed to have found the problems that they fixed before returning the car to me after several days. But the problem continues. Yesterday (may 2, 2017) I was on the highway going the speed limit of 70 mph in moderate traffic when the problem suddenly occurred again. I was nearly struck by several other cars because no one expected me to stop in the middle of a 3 lane high-speed highway and there was no way for me to coast by the semi-trucks to my right or the cars to my left. After cycling the ignition, the warning message cleared and the car returned to an drivable state so I was able to drive to a safe location and check my car. As it has so many times before, I could not reproduce the problem at that time and the car seemed fine once again. We have called Jeep directly on this too. They can see the cars record of the transmission service repairs, but otherwise they are not helpful.

Tl- the contact owns a 2014 Jeep trailhawk. The contact while his daughter was driving at unknown speed the vehicle made an abnormal noise and stalled with warning. The contact's daughter attempted to restart the vehicle several times before the vehicle would operate correctly. The vehicle was towed to stivers Chrysler Dodge Jeep ram (2209 cobbs Ford rd, prattville, al 36066) where the vehicle was diagnosed with an transmission issue. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83000.

Two issues with my car, first the transmission failed while driving 70 mph. The car messaged "service transmission immediately" and began to decelerate. I had no control of this process. The abs light came on and luckily I made it off the road. Secondly and independently the brakes make a loud grinding noise when the abs is engaged. The dealer was perplexed by both issues. Cannot tell me what is wrong and assures me my car is acting normally.

We purchased a 2014 Jeep Cherokee limited, 4wd w/active drive 2 in January 2014. When we purchased this vehicle, we traded in a GMC terrain. We were certain that the Jeep was going to be a fantastic purchase, knowing the reputation of Jeep. We have had nothing but what I'd call serious problems with the transmission. Every time I take it in for an oil change, I mention it, and they do "software updates. " each software update that has been done has not corrected the problem still. All it's done is created a different problem. There have now been 5 recalls on this vehicle, 1 of which hasn't been taken care of yet because Jeep hasn't come up with a replacement part, so I'm stuck with a rental renegade that is nowhere near comparable to my Cherokee limited 4wd, for an "unspecified amount of time. " my steering column makes a grinding noise louder than a 40 year old truck. The dealership told me that it was a normal sound. No vehicle I've ever driven has sounded like this, especially one that cost me $40,000!!!.

2014 Jeep Cherokee (kl) 8/29/2016 while my wife was driving down a busy hwy the vehicle stalled and lost all power. She had to coast into a local firestation lot and park the vehicle. The screen said put car in park and restart. She did it did nothing. Then the screen said service transmission and restart. The 2nd time she did it started and when she put the vehicle into drive it made a loud clunk noise and shook the car. We drove it to the dealer and the code showed the clutches were seized. The dealer said per Chrysler to reset the code do updates and test drive and see if the code comes back on. After they drove it 50 miles they said it was good to go and couldnt duplicate it. Well today 9/19/2016 it did it again the exact same thing. This time my wife had the kids in the vehicle on a busy hwy. Called dealer took it to them and now cars deemed unsafe and thee issued us a rental cover by Chrysler. But they are not sure what the problem is and have no time frame or whats wrong with vehicle. Something is wrong with this vehicle as this happen twice in less than a month.

The contact owns a 2014 Jeep Cherokee. While driving and making right or left turns, the transmission made a knocking noise. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16v529000 (power train) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 17,110. Parts distribution disconnect.

06/08/16 I was on my way to work when 2 houses down my vehicle suddenly wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in p then desired gear. " the check engine light and traction control light also came on and would not go away. I restarted the car multiple times and was finally able to get it moved off the road. The steering was difficult and when I put the vehicle in drive it made a loud noise and would't move. I put the car in drive and when I pressed the gas pedal the vehicle moved in reverse rather than forward. I put it in park again and restarted until I was able to get it back into my driveway. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. After getting it back home I called Chrysler to have them send a tow truck to take the vehicle to the dealership as this is a huge safety hazard to be on the road. Upon arriving to the dealership, I asked for a loaner vehicle. After an hour wait I was informed that no loaners were available and had to rent a vehicle from enterprise (paid $50 out of pocket for deposit), because they wanted a transmission specialist look at it and his schedule was booked. Before leaving, I was shown 12 codes that had popped up. The following day 06/09/16, I called Chrysler's corporate office to see what options could be done to make this right as this is the 4th time total and 3rd in a 30 day window with transmission issues. They called the dealership and were informed that the dealership has tried to fix the issue but cannot find a solution to fix the issues I am having. Corporate responded with saying that I would be given a case manager to handle my issues and they would contact me in the next 48 hours.

06/05/16 I was stopped at a light and when it turned green I began to go on the ramp for the highway and suddenly it wouldn't go and shut down and said "service transmission" "service park brake" "pull car over and put in p then desired gear. " the check engine light and traction control light also came on and would not go away. I was almost rear ended because of this issue and was in the middle of the ramp not able to move my vehicle. I restarted the car multiple times and was finally able to get it moved off the road. The steering was difficult and when I put the vehicle in drive it made a loud noise and would't move. I put the car in park again and restarted until I was able to get it off the road. The messages about the parking brake and transmission had went away but check engine and traction control would not go off. It was a late Sunday afternoon and the dealership was closed so I had to wait until the next day to bring it in to the dealership. I took it first thing Monday morning (06/06/16) and sat there waiting for 4 hours until the service advisor came and told me my Jeep needed some updates and the lever on the transmission was loose and they had to tighten it was fixed and everything was good to go. Drove the vehicle straight home no issues and my husband drove it to work the following day with no issues reported. Day 2 after repairs the same issues came back.

My Jeep was traveling at 55 mph on a state road when it lost power and had to be steared/coast to the side of the road. Had we been on an interstate this would have caused an accident, injury or death. The dealer claims nothing is wrong with the car and ready to release it to me today 3/29/16 to continue driving as a safe vehicle. In addition, the entire dashboard electronics had to be replaced at 8800 miles, the wiper blades fail, stall, or go off the side frame off the windshield during use causing hazardous driving conditions and reduced visibility, , the key remote fails (not due to dead battery) , the bluetooth reliability is intermittent which nulls the hands-free option for phone use while driving, the front and rear defrost did not work causing reduced visibility while driving in early morning hours and was repaired or replaced at 8800 miles, a rotational squeal was reported at 8800 miles and dealer claimed they could not duplicate. 5 months later, the noise continued. After I wrote them directions and sat with them, they replaced a faulty water pump on 4/21/15. The heat deflector shield and the resonator was replaced on 5/21. The car was towed to the dealer after the recent transmission failure. I will not drive the car again and risk the safety of my family or others.

2014 Jeep Cherokee. Service transmission message comes on screen, transmission make loud noise, engine shuts down. Hard to control vehicle. Almost crashed. Dealer says transmission faulty. Second time this happened.

Vehicle suddendly stalls, check engine light came on and a message that says service transmission, press parking brake, when started the vehicle and put it in reverse a big noise was heard from under the car this happened 3 times. I dont feel safe taking my family in this car that can stall in the middle of a highway, and can cause a big accident.

Since I bought this Jeep new in 2014 its been unable to predictably go from stop to start. This is a major safety concern in stop and go traffic (which is daily where I live). I've had all the transmission flashes and each one seems to work for a week or two before this behavior returns. There's also a grinding/clanking noise when going from reverse to forward - the same noise can sometimes be heard when going over a speed bump.

On or around January 29, 2015, when I went to start the vehicle it lunged forward even though the transmission was in park and the parking brake was set. The transmission was reflashed by the Jeep dealership on February 3, 2015. On the drive home from the dealership, the check engine light came on and began making a loud whine/chatter/chirping/metal sequel noise when accelerating. The vehicle was towed to another Jeep dealership where the transmission was replaced under warranty. Starting on or around March 12, 2015, the vehicle began making the whine/chatter/chirping/metal sequel noise again when accelerating. I reported the defect or condition on wisconsin dot form mv2692 and made my vehicle available for repair 4 times (3/16/15, 3/18/15, 3/24/15, & 4/8/15). Fiat Chrysler automobiles (Jeep) and/or dealer is refusing, unwilling, or unable to repair the problem. Another problem related to the vehicles transmission occurred on April 30, 2015. I was at an intersection waiting to turn left. When pressed the accelerator to proceed through the intersection once the traffic cleared the vehicle hesitated to move and when the transmission finally connected it lunged causing the wheels spin. Since January 5, 2015, my vehicle has been out of service at the Jeep dealership for 46 days. The transmission problems along with the other 4 current defects or conditions were reported to Chrysler's enhanced customer satisfaction team over a month ago. According to the dealership, Chrysler has not replied with a resolution. Fiat Chrysler automobiles (Jeep) and/or dealer is refusing, unwilling, or unable to repair the problem.

At low speed turns, left and right, ie in a parking lot or turning at an intersection, popping and groaning from front suspension/steering assembly. Very audible and ratcheting feel can be felt in the frame and steering wheel. Not an issue when driving straight or at speed. First trip to dealer. . . Could not duplicate. Next day, after contacting Jeep consumer service, the Jeep was taken back to the dealer and I test drove the vehicle in the parking lot for the service consultant. The popping/groaning noise was evident in every turn and the car was taken into the service area for suspected "suspension" problem. Next day contact with dealer. . . They think it is either the axles or transmission. Called Jeep and they called dealership. I was then told by Jeep they were replacing the axles. Subsequent msg from service department confirmed they were changing the right front axle but it was back ordered. Now two days. . . No Jeep, no transportation, no loaner. I am a master army aviator with thirty years of flying. I know when a machine is broke or about to be.

I purchased a 2014 Jeep Cherokee ltd. In 10/2013 for my daughter to learn to drive (with learner's permit) and to drive when she gets her license soon. I was driving the car in March on I-10 in heavy traffic time when SUV made a whining noise, gears stalled for several seconds, rpm's dropped. SUV continued to do this at a variety of speeds with increasing frequency. The car has less than 7000 miles, so I brought SUV to selling dealer's service department and was told they could find nothing wrong. They guessed and updated software, then closed the service order. After leaving dealership, SUV performed 5 intermittent and similar episodes on the way to destination that was about 7 miles away. I returned SUV to the same service department the next day and reported the incident to chrylser and Jeep customer care (jcc). Jcc contacted the dealer. A decision was made to remove the entire transmission to be sent to Jeep engineers to dissect and determine cause of the problem. A new transmission exact to the old, only with 'updates' was placed in the SUV. Since these series of events have occurred, I have discovered that the Jeep Cherokee had 4 holds on releasing the SUV due to the issues with 9 gear fiat transmission. I was also told by the dealer that ours was the 2nd such case seen in their service department with the same problem. Ultimately, jcc offered more warranty and the ability to skip one payment of which I did not accept. The only acceptable offer would have been for the engineers to tell me that the SUV is safe for their own new teen driver or to take the SUV back, to no avail. Jcc sent the case to the 'case analyst' team, but ultimately closed the case as resolved. I have serious concerns about my daughter driving the SUV once she obtains her license. I also have concerns about her younger brothers riding in an SUV that may perform unsafely and unpredictably.

Power train: transmission has been making a large thug which makes you feel like you got hit by a car or puts a delay which you think the car stalls. Now the transmission is making loud noises and with a increase of temperature. This issue has been ongoing since we've bought the car. Every time we change the oil or bring it to the dealership, we ask about this issue. They did a software push but it still did it and the dealership seem to blow us off every time.

The transmission has had issues since I got the car, the dealer has done several software updates but none completely solve the issue. The car feels like it wobbles when it accelerates from a stop and they cannot seem to fix this problem or admit that there is one. Also, when you turn the steering wheel it makes a grinding or whining noise and I have brought it back twice for this. They just grease the system and it stays quiet for maybe 10 miles. I'm concerned that this could lead to a much bigger issue in terms of safety if it loses steering to some degree.