36 problems related to transmission failure have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving, the vehicle jerked while shifting gears. The contact stated that the vehicle was take to david taylor Chrysler-Dodge-Jeep-ram-fiat (2052 us-641, murray, ky 42071) on five separate occasions for the transmission failure. The vehicle was repaired with a new transmission and valve body however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 86,000.
Transmission failed driving down a two lane hill into town at 35-40 mph. Engine light came on. Transmission did not want to re-engage after complete stop. Felt like transmission was starting out in 5th or 6th gear. Had vehicle towed to dealer. Dealer has estimated replacement of transmission to $5000. That's 25% the purchase price of the vehicle. If transmission purchased from somewhere else, it still has to go back to dealer for computer programming.
Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that the transmission failed. The vehicle was taken to auto plaza Chrysler, Dodge, Jeep ram 12830 mo 21 highway desoto, mo 63020 phone 636-337-7777 to have NHTSA campaign number 19v447000 (stuck transmission clutch) and NHTSA campaing number 16v529000 (transmission shift) corrected. However, the repairs did not correct the failure. The contact stated the when driving at various speed the gears shifted hard and jerk and hesitated to shift into gear. When the engine was started up the vehicle enteredlimp mode and the service transmission light illuminated and the service parking brake light illuminated, and the check engine light also illumiated. The vehicle was back to same dealer numerous times for the for the failure. The dealer updated the engine and transmission modules and software several times. However, the failure was not corrected. The manufacturer was contacted. The failure mileage was 85,000. Li.
Tl the contact owns a 2014 Jeep Cherokee. The contact stated that the transmission failed. The contact stated that while driving, the transmission down shifted. The transmission failed to shift into the correct gear and the vehicle failed to provide proper acceleration due to the transmission failure. The contact stated that the transmission software was updated and the transmission was also replaced however, the repairs failed to correct the failure. The vehicle was taken to billion auto Chrysler Jeep Dodge ram fiat (5910 s. Louise avenue sioux falls, sd 57108, (844) 235-5193) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 47,000. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.
Tl the contact owns a 2014 Jeep Cherokee. While driving approximately 30 mph, the transmission failed. The contact stated that the gear shifted from first to second gear without warning. The contact stated that the failure was intermittent. Rick hendrick Jeep Chrysler Dodge ram fiat (8333 rivers Ave, north charleston, south carolina 29406) was made aware of the failure, but could not duplicate it or determine its source. The vehicle was not repaired by the dealer. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 16v529000 (power train) in July of 2016, according to the manufacturer's records. The manufacturer was made aware of the failure and provided the contact with case number: 34624845. The failure mileage was unknown.
Transmission failed, car stopped while driving. On highway. Restarted and had hard shifting and stalling problems. This is second transmission in this car, first was replaced after one year driving.
Transmission fails constantly, while driving! very dangerous and Jeep doesn't know how to fix this safety issue. My Jeep has only 31,600 miles!.
The contact owns a 2014 Jeep Cherokee. While driving 70 mph, various warning indicators randomly flashed. The speed decreased and the transmission gears failed to shift from drive to park. The contact coasted the vehicle off the road. The gear was difficult to change from drive to park, so the contact turned off and restarted the vehicle. The crash intermittent being disabled, service brakes, and service transmission warning indicators flashed. The vehicle was driven to the dealer. The dealer was unable to schedule an appointment so the vehicle was left at the dealer. The manufacturer was notified of the failure. The VIN and failure mileage were not available.
First transmission failure at 59k miles at speed on freeway transmission just replaced again at 73k miles.
I had been driving my vehicle all night when all of the sudden out of no where the transmission service came onto my screen on the dash and my Jeep lost power and the brakes locked up and said that I need to service the brakes and the transmission. At the time this happened I was just starting to come to a complete stop at the light. This is really dangerous and needs to be reported that the transmission has failed or is not working correctly in this Jeep. What is someone gets killed?.
Transmission failure display on the dash. The car would not move after being put in reverse. The car was stationary in the garage. This the second time this happened. The car has been towed to the dealer twice . The transmission is doing the same thing as the first time . I am afraid to go on any trips because the car is not reliable . Mileage on the vehicle is 11,000. The vehicle is presently on a recall for the problems with the transaxle wire harness. S55/NHTSA 16v-529. The transmission jerks and hesitates on starts.
Car leased December 2013. In August of 2016 service 4wd light came on. Was dismissed multiple times by dealer. Car purchased September 2016. Light on again and was told transmission failure. Transmission replaced April 2018. After replacement car continued to jerk, shift loudly, shift itself when turned on. Dealer refused to service. Now going into arbitration with fcs.
I have a Jeep Cherokee latitude. It has been recalled 5 times and today shutdown abruptly with a transmission failure. It put me at considerable risk as I was in the middle of fast moving traffic. This is unacceptable. I called the manufacturer and asked that Jeep extend my warranty for three years as I have no confidence in the vehicle. So far they have refused. How outrageous. Yes, purchase our vehicle that will put you at risk and expect no compensation form Jeep. How do we start a class action suit?.
Transmission failed 07/21/2016. Car refused to start and had both check engine and service transmission messages. Dealer replaced transmission with 2016 model that was supposed to solve the issues. At this point the car has 19,866 miles showing. On 5/29/2019, same problem showed up, car refused to start, check engine and service transmission messages. After a week at the dealership I was advised that the best guess? was I needed to replace the control module at a cost o 900. 00 since it is out of warranty. I asked if this did not fix it would they buy the module back and was advised no. Currently the car is sitting in the driveway, I am afraid to attempt to drive it and fear the transmission will fail while I am on the highway and become involved in an accident as I attempt to get it off the road. The transmission failure keeps the engine from operating.
Transmission failed while driving at about 60 mph on a highway. Lost power, lost power steering. Could barely steer car to the side of the road. Turned off, waited, restarted and it ran fine. Service transmission light came on for a while, then went off after about 50 miles. This happened for the second time on June 27, 2016. After the first time several months ago we took the vehicle to the dealership for a software update, this is really dangerous. Losing power and power steering while traveling down a highway at 60 mph could result in an accident if it happened in traffic. Luckily for us, traffic was light so we we able to get off the road on both times this has happened. Must be a software defect, as the engine is running fine.
For the second time in a month the transmission failed. Multiple vehicle warning systems started sounding include "check transmission", "put vehicle in park, then select gear", accompanied by warning chimes, the engine light, etc. It occurred during rush-hour traffic in washington, DC in 4 lanes of traffic - the vehicle transmission died. The same thing happened just over a month ago; the dealer claimed they did a software fix previously.
The contact owns a 2014 Jeep Cherokee. While driving 50 mph, the accelerator pedal was depressed, but failed to respond. The service transmission warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and the valve body and parking brake needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. On another occasion, the headlights became inoperable and the "head lamp out" warning message illuminated. The vehicle was taken to the dealer where it was diagnosed that the body control module and head lamps needed to be replaced. The vehicle was repaired. While driving 15 mph, the automatic power locks failed to operate without warning. The vehicle was taken to the dealer for repair; however, the specifics of the repair were unknown. The manufacturer was notified of the failure. The failure mileage was 26,000.
Transmission failure while driving. Car failed to accelerate while on a city street, transmission and parking light came on. When car was able to be re-started, loud "clunk" sound occurred when gears shifted. Car had to be towed to dealership. Fear for safety of me and my two children to drive car and have transmission fail and car stall while on the road. After researching and reading similar incidents that have occurred to countless others over a two year period, it is appalling that nothing has been done to warn customers of the deadly dangers of this car or that a recall or buyout has not happened. Many of us are now stuck with these dangerous vehicles with no recourse as of yet.
Mileage 26,000+ transmission failed while driving on the highway this morning. Revs went very high but couldn't generate speed to keep up with traffic (check engine light came on). . . Car didn't move past 2nd gear. Having read all the complaints about transmission issues cause by the lack of "mature" software as cited by fiat Chrysler ceo sergio marchionne, I'm wondering why the vehicle hasn't been recalled to prevent a potential dangerous event from occurring. I was lucky I could get off the highway this morning and get to a dealership close by. At this stage - the vehicles has had a recall for the radio r40), wipers, liftgate. . What else mr. Marchionne. . . Do they right thing for your consumers and recall the vehicles who are as you say lacking "mature" programming. Navigation system not working either. I am seriously considering trading this in for a non Chrysler car.
This is an update to a previously made claim (10761069). To summarize, after 4 failed attempts to have my transmission repaired in September, 2015 the transmission completely failed. The transmission was replaced and it is still driving very similar to the old transmission prior to failure. There is a large lag between pressing the gas pedal and acceleration. This is alarming when entering traffic. Also, there are many hard shifts as it moves through the gears. This is a major safety concern for my family and the quality of this vehicle is suspect. I have started the arbitration process and warn other consumers to consider issues prior to purchase.
While leaving the neighborhood my wife's Jeep transmission failed. The entire dashboard lit up like a christmas tree and stated 'service transmission immediately'. She was driving at 30 mph and the transmission went into 'neutral' and she drifted off to the right turn lane. This is the second transmission that has failed in this SUV in 18 months of ownership. We don't feel that Jeep can adequately fix the transmission to a level where I would ever feel safe putting anyone in the SUV again.
Vehicle transmission failed (would not move) 7/5/2015. After two trips to the dealership, car went into shop 7/17/2015. Car was returned 8/13 supposedly repaired. Transmission failed 8/14 and dealer picked up car 8/15. To date, October 21, 2015, the vehicle remains at the dealership. The dealer told us that 1 in 10 of the 2014 transmissions had failed. A new transmission could not be located because they were going into new cars and the supply to repair the 2014 was low. Chrysler has failed to comply with arkansas lemon law to repurchase the vehicle.
On an interstate highway, on a slight uphill incline at 70 miles per hour, surrounded by other traffic including semitrailers, the Jeep abruptly lost forward power, acting like it has shifted into neutal. This loss of power was accompanied by flashing dashboard indications of transmission failure and by horrific clunking sounds and shudders from underneath. I was able to drift, miraculously, to the shoulder without being killed. Eventually restarted and limped to a dealer. Dealer kept Jeep two days, said they replaced a "control module", and that it was fixed. Not so. About thirty days later, and within a week of having the Jeep checked over at a different dealer, it happened again, this time at about 25 mph in a residential area down a gentle decline. Jeep had no suggestions for me other than tow it somewhere. Lost a full workday messing around with them seeking a solution. Now, days later, I have no communication from the dealer or from Chrysler/Jeep except an email saying that the dealer had discovered "codes". No word on what is wrong with this transmission, or whether Jeep can actually fix it or merely keep towing it after it leaves me on the side of the road or gets me killed or worse. Completely unreliable, unsafe, and apparently irreparable. Chrysler/Jeep needs to get this junk off the road before someone gets killed!.
Driving on parkway and 2014 Cherokees transmission failed. Truck went into neutral and luckily coasted to side of road. The truck had numerous lights on dash flashing. After a few minutes of failed attempts to get into gear, I shut truck off and restarted. The truck then was able to get into gear, and brought to dealer. It's been 10 days and the truck is waiting for a new replacement transmission. Unfortunately it is on back order and they can't give me an answer when one will be available.
Since the first day we owned this care the shifting seemed not quite right. There were several times the transmission revved before engaging when shifting from reverse to drive. Recently a recall was issued with regards to the transmission and the computer software. After getting the vehicle serviced for the recall, the shifting issues became worse and now pose a safety concern. During low speed driving on our inclined gravel driveway we experienced loss of power and rapid drop in rpms momentarily. Also while pulling out into highway and accelerating, the transmission failed to shift with the rpm's rose to 5000 which failed to allow us to get up to the speed of the adjacent traffic. We took the vehicle in again for service and we were told all parameters were within specifications and there was nothing more they could do at this time.
Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that while attempting to accelerate, the vehicle failed to move without any warnings. The vehicle was taken to the dealer. The technician stated that the transmission needed to be reflash. After performing the reflash, the transmission was deemed defective and needed to be replaced. The vehicle was repaired but the failure recurred shortly after. The vehicle was taken back to the dealer, who diagnosed that the transmission failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,200. Pm.
Problem: driving down i79 clunk sound "d" on shifter starts blinking service transmission message appears service parking brake appears mil check engine light comes on esc indicator light comes on *pulled off to the side of the interstate turned car off, then back on repeated 4 times drove to a safe location called roadside assistance had car towed to dealership this is the second time this car has had a transmission failure on the interstate at 70 mph. I am now scared of this car. This is unacceptable and disappointing for a new $34,000 vehicle with 15,601 miles on it. First time this happened and was serious enough to complain about was Dec. 14, 2014.
Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that while driving approximately 70 mph, the vehicle stalled without warning. The contact coasted to the shoulder and the service transmission warning indicator illuminated. The vehicle was towed to the dealer. The technician diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 6,700. Pam.
Driving on highway car loses power transmission failure warning comes on car stalls this has since happened two more times that it actually failed but continued during course of year to have transmission and loss of acceleration while driving on highway.
On 09th July 2014, I bought a Jeep Cherokee 2014 at united cars al mana airport showroom qatar. Unfortunately, the product Jeep Cherokee is not usable according to the following: on Friday 14th November 2014 07:00 pm, the car completely shut down without any prior warning or alert messages, dashboard shows (Smart key failure, steering columns is not locked as stated on the repair order), despite several attempts to contact mopar road assistance, but the number given was wrong. After many trails I delivered the vehicle to the services at 11:30 pm. Two days later I got a phone call from service consultant stating that the car is ready for pick up; repair report indicated that the battery was faulty and has been changed. On 29th November 2014, the car breakdown and every single warning message have been appeared on the dashboard, then, I delivered the car by breakdown on a trailer. The warning message was ?transmission services?, the repair report stated that the dynamo has been changed only. On 7th December, 2014 exactly the same thing has happened with small change that time, the car delivered to me by extra error ?transmission performance failure?. Recently the complications begun to increase rapidly, I delivered the car for the fourth time to services. ? on 31st January, 2015 I delivered the car to the services by transmission problem. ? on 02nd February, 2015, I received same phone call, one day later the car completely stopped in the middle of the road. On 7th February, 2015, I met the service manager and he promised to solve the transmission issues as they received bulletin by the faulty part from Chrysler USA because it's a known problem. On 09th February, 2015, I received a call from their engineer asking me to go to dealers workshop because new software just received. The car was delivered on Saturday 14th February, 2015.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle decelerated as the check engine warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was no repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 5,400.
I purchased a 2014 Jeep Cherokee , at approx. 340 miles my transmission failed going through a very busy intersection . I had a loss of power ,the dash started flashing service transmission ,stability track warning came on and on shift panel the light next to drive was flashing , accelerator was mushy. Rolled to side of road where safe , put car in park , called for help. After in park for a few minutes tried to engage drive and it work , but car had too much power and was over reving . Dealership had it towed , and seemed to fix issue. Then again at 1341 miles I had same issue but was not able to drive it but this time I was almost hit by a large tractor who didn't realize I lost power , I have a small child that is not even two years old yet in the car!!!!!!!! . At this point dealership is working on it and replacing the transmission modular , but very wary of keeping this vehicle , have a few trips schuedule very very soon and do not want to be out of cell phone range and have same issue, or worse yet have a tragic accident .
I had multiple cases of the car not moving in the morning (engine is fine). It felt as if a clutch was slipping. The first 2 times the dealer couldn't reproduce the problem. The 3rd time he reproduced the problem - and replaced the transmission valve-body and performed adaptive learning. This took nearly 2 weeks. A week later - the transmission failed near the summit of mt. Washington nh. My wife was driving and she felt that the car had no power - the gear was in manual, 1st gear. I turned the car back down and started descending. There seemed to be no engine braking and the brakes started to smoke and loose grip. I had to stop numerous times to let the brakes cool. The car is back at the dealers. They have been able to reproduce the problem - Chrysler advised them to put grease on a connector and drive the car a bit. If the problem doesn't repeat - they want to return the car to me as is. Chrysler's incompetence will get someone killed - this could happen crossing a railway. Turning left at a traffic light, or going down a long descent.
The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission failed to shift properly and there was constant unintended acceleration when the gears changed. While changing gears to pull into the driveway, the vehicle surged forward into the garage without warning. The contact applied the brake pedal with force when the failure occurred. The vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. The vehicle was not repaired. The failure continued at random. The manufacturer was not notified. The failure mileage was not available.
Transmission failure 3 times in the first 3000 miles. First failure was while stationary. Second was at approx 30mph and 3rd at approx 65mph. Failure is unpredictable and causes immediate drop in speed which could result in an accident. Car was 'fixed' by Jeep dealer each time, car failed in same manner all 3 times.