Transmission Not Engage problems of the 2014 Jeep Cherokee

Vehicle read "service transmission" while on interstate going approx. 60mph. Two miles later all power to engine stopped. No problems with power to car, air conditioning, radio, etc. Transmission would not engage consistently, but luckily I made it home. When pressing gas pedal, tachometer would not move and if it did, it would accelerate with what felt like idling power - no ability to truly accelerate.

Sitting at red light-service transmission light went on asking me to put car in park. . Transmission was not engaged, I would say it was in neutral, I put car in park and back to drive. . Did not engage. . Put back in park and turned car off. . Restarted and put in drive. . Engaged but very loud engagement and shook car, still saying transmission needs service. . Took to dealer and they said it needed refreshed. . Has been to dealer several times for similar issue. . Other times transmission disengaged while on freeway. . Dealer refreshed and working ok at this time.

Was driving the car and transmission started to disengage. Rpms were going high but the car was not moving. Later that day, the car lunged and the service transmission light came on the car dashboard. The car would go in reverse but not forward. We turned it off, then back on. Same issue but the car let us drive it home. Had to have the car towed to the dealership. This is a 2014 Jeep Cherokee trailhawk with only 22,000 miles. The transmission has been acting up since the day we purchased it. It's an automatic shift, but it is very rough, the car hestiates when you press on the gas. Not surpised that the transmission has gone out on a 3-year old car with only 22,000 miles - pityful.

There is an intermittent issue with the transmission on this vehicle. At times, when pressing the accelerator from a stop, the engine will rev but the transmission will not engage for a second or so. When it finally does engage, the tires screech and then the car goes. This is very dangerous - especially when making a left turn or other times when pulling out into traffic. . Read more...

4 months following the "flashing" of the computer system after a transmission failure while driving at full speed it has happened again, after never really "feeling" like it was shifting properly. With my 2yr old daughter & wife in the car, while accelerating and turning out into oncoming traffic the transmission suddenly disengaged/slammed, which led to no response, stalling the engine and losing power steering. Lost control of throttle/acceleration. Had to get over immediately to avoid being hit to the side of the road. No warning lights came on like they did the first time, only the battery light likely due to the stall. I put the vehicle in park and turned off the ignition. I then turned it back on to start and it seemed to try to start the vehicle about 5-6 times, and it started. The gears did not seem to be shifting properly, almost stalling again- had to drive it in low 20-30mph to our home. I have it towed to the dealership again, with no update on the status yet. Obviously this is a replace or refund situation- there is no guarantee any "flashing" took care of the issue- this is a mechanical, computer or combination fault. This is our family vehicle- had this happened to them or if traffic had been closer when we turned we would be in the hospital, or worse.

Driving at full speed on the highway the transmission suddenly disengaged, which led to redlining the rpms, because it failed to give me any control of throttle/acceleration. I had to get over and coast to the side of the road. The "service transmission" note came on the screen as well as check engine light. The transmission slammed a few times as if it were unable to find its gear. I have it at a dealership now, apparently being told flashing it may fix the issue. . . However, that doesn't make me feel better with how the vehicle acted or if any damage occurred due to this "computer" issue. This is our family vehicle, so having some major doubts right now.

Transmission failed to engage on start up, car limped to dealership, and is awaiting a new transmission. Vehicle has less than 14500 miles.

Transmission disengages while driving. Display on dashboard say put car in "p" and restart vehicle. After doing what the display states, it goes into drive forcefully and makes a load bang. The engine light comes on along the traction control light. After letting the vehicle sit over night and doesn't occur again for about another 10-15 k miles later. This issue created an unsafe condition. All the times this occurred I almost was rear ended, couldn't make turn to a safe pull off area and happened on a on-ramp entering a highway.

A couple months after purchasing my car brand new I got a flat tire for no reason. The sensor had to be replaced as well and it took over a week to change my tire. The dealership was awful and the Jeep roadside assurance took 6 hours to get to me for a tow, I complained to no avail. Next my transmission was acting weird. Accelerating and decelerating without me gassing or braking. Took it in and no one took me seriously. December 2015 my cars transmission disengaged on the highway at night. Thankful I could pull over to the side. Got it towed to Jeep they said the transmission module needed to be replaced but there was no real fix because the software to fix it hasn't been created yet. So basically we're going to put a faulty part back in your car and cross our fingers it works. Yesterday 4/11/16 the exact thing happened on the highway but in the mid morning. Again I was able to veer off with no power safely but was in a bad spot on the highway with cars racing past me and not moving over or slowing down. Definitely a stressful experience. Got towed again and the maintenance were so relaxed about it. They didn't care at all even though this was my second problem in less than 6 months. Turns out it was the same problem and they fixed it in one day because they have transmission modules in stock. One can only assume it's because many owners are coming in to get them replaced. I'm am looking into lemon laws and suggest everyone with this problem does the same.

At four different random occasions vehicle will disengage the transmission while in drive and become uncontrollable only thing responsive are the brakes. The power steering will go out as well and the vehicle transmission light and parking light will appear on the gauge display. After pulling over on the highway and letting the vehicle sit off for 5 minutes, I would then restart the vehicle and still get a indicator stating to put the vehicle in park when it is already in park. Afterwards vehicle indicator lights would go away after a few restarts and once put in drive gears would shift roughly. After multiple times of turning the vehicle on and off things will return to normal but as stated before I have no clue what triggers the transmission to disengage. It has happened to me while driving through the city and highway going at different speeds.

We were coming off the highway and the Jeep went over something slick and we had a very slight slide which caused an engine light to stay on and the transmission to freeze up. Engine stayed running but transmission would not engage into drive. After we shut down the engine and waited a minute we decided to restart and we were able to drive but the engine light stayed on. Aaa California gave us a repair shop to go to and they were able to reset the engine light yet they had told us that they have been seeing this occasionally with this transmission. The transmission thinks that all gears are engaged this the explanation that we received. This happen coming off the highway, what if we were in the snow or highway? we are very concerned.

The vehicle randomly does not respond to the accelerator. This is not a regular occurance, maybe once or twice a month. We have had several occasions when we have been making turns with plenty of room but the vehicle does not engage. The same issue has happened when trying to accelerate on the freeway and the vehicle does not 'listen' to a pushed gas pedal. We have had it to the dealership 5 times and they say they 'cannot reproduce the issue' and have offered now help. We find a large number of the same complains online about the Cherokee's transmission. My wife was almost hit while making a turn the other day and we are going now to trade in the vehicle.

Driving 65 mph on highway dashboard warning lights started flashing service transmission immediately. Transmission disengaged car would not respond when gas pedal was pushed. Message to shift car in park appeared. Had to coast in morning rush hour traffic to the shoulder. Could have been a very dangerous situation. On shoulder put it into park and if it was put into drive it would jolt severely and would not move more than a few inches with accelerator pressed. Had the car towed to the dealer on a flatbed. Was informed that a new transmission is needed. The Jeep Cherokee has 31000 miles.

Took car in for recent update to transmission software. Car was ok for a little while then went right back to the problems. Car shifts into wrong gear when climbing a hill and downshifts to to low of a gear causing the engine in to high rpm. Sometimes the transmission does not engage when depressing the accelerator. Have to release accelerator then transmission will engage. Car has a hard shift point from 2nd to 3rd gear. This has caused me to be more cautious while driving and making sure I have enough time to pull out into traffic incase the transmission doesnt engage.

With our 2014 Jeep Cherokee 4cyl. We were close to a horrible collision. We were merging onto a major highway when the SUV lost power when accelerating and the transmission disengaged. We were nearly sideswiped by a semi!!!!! when giving the SUV gas, it downshifted to accelerate and then all of a sudden disengaged and the SUV felt like it halted forward slowing down to 15mph. It seemed as if the engine and transmission were not communicating correctly. If the gas pedal was softly pressed the SUV would accelerate, however, if the gas pedal was pressed down further, the transmission was just gone! this continued to happen until the car was power cycled off. This is a major safety concern. Brought it to the dealership and they couldn't find anything wrong. I am so scared to drive this SUV now. Please investigate and have a safety update soon!!!!.

While driving on the freeway the vehicle disengaged the transmission leaving the car to coast with no power. Engine still ran but when you tried to hit the gas the vehicle just coasted endangering the occupants. This is the 3rd time this has happened. The first two times my teenage son was driving on a narrow winding road. We have brought the vehicle into Jeep and each time they say it is a software issue and they updated the software and said everything is fine. The third time happened while I was driving down the freeway disabling the vehicle. When you turn the vehicle off and then on again the transmission begins to work but gives you a service transmission error.

Started backing out of parking space; stopped for vehicle passing behind; started to resume backing; numerous warning lights and tones started; such as a message to get service; transmission would not engage and move vehicle; coasted to another parking space; vehicle engine would rev when gas pedal pressed but transmission still would not engage; clunks were heard as shifter was moved to neutral, park, drive and reverse; turned off engine and waited; several minutes later everything was normal when engine was started. Had vehicle serviced at Jeep dealer. Vehicle was reprogrammed by a fca technician on 03/11/15. On 3/24/15, mileage: 13,749 the same vehicle performed similar to first event as stated in the above description. This event occurred as vehicle approached a traffic signal; moving around 20 mph. Transmission would not engage. Coasted to a safe area. Turned off switch to engine; waited, then restarted; system reset. All appeared to be normal except park sense system is inoperable; on/off switch for park sense will not resolve inoperable status. Headed to dealer again tomorrow for service. This is a serious safety issue.

Car began to loose power and started bucking was traveling at 70 mph. . . Then it started thrashing numerous codes and all the lights on the dash started flashing this was followed by a big downshift and then a bang total loss of power on a major freeway. When the car came to a stop it would not disengage from drive then after turning the car off I was able to put it in park. After restarting it all the strong message lights were on as well as different computer messages like check brake, check engine. If you put it in gear it would make a big cluck but no power would only idle. When driving at highway speed the at car looses power and starts to buck and downshift to a lower gear then transmission disengages. Engine stay running but there is no power and nothing happens when you depress gas pedal. This is very dangerous as it happens consistently. Also the transmission many time keeps randomly switching between gears. Dealer again says its a software issue in the transmission. Software recodes have not fixed the problem.

While driving down the interstate at 70 mph the electronic transmission disengaged and the vehicle started decelerating to a stop. . Luckily the traffic was light and and I was able to pull off to the shoulder before coming to a stop. The vehicle did not roll , it started slowing as if braking. , I was lucky to not be rear ended, there was no for warning and probably no brake lights. I feel the vehicle is unsafe to drive and want to know why it just shut down at 70 miles per hour, it may have resulted in a serious accident if the traffic haden't been so light. Articals on the internet indicate the launch of the vehicle was delayed by transmission faults. I believe it was put into production faulty. Please investigate.

When driving at highway speed the at car looses power and starts to buck and downshift to a lower gear then transmission disengages. Engine stay running but there is no power and nothing happens when you depress gas pedal. This is very dangerous as it happens consistently. Also the transmission many time keeps randomly switching between gears. Dealer says its a software issue in the transmission. Software updates have not fixed the problem.

Transmission shifts erratically. When stopping and starting at a stop sign, transmission may not engage, then engages with a hard bang into gear. Other times when slowing down and then trying to accelerate, transmission may not engage quickly enough. Transmission is dangerous as one does not know if the transmission will engage when needed, especially when needed to get out of the way of other vehicles. Car has been into Jeep dealership 4 times, opened a case with Jeep, told this is normal operation for the transmission. The transmission is getting worse and dangerous as you do not know how it will react.

The vehicle almost from the time of purchase exhibited transmission problems, when merging into traffic the car would lag and not engage. This was something that occurred at what appeared random times. It would jerk to the point that I thought I was rear ended. This persisted and I have taken the vehicle to two different dealerships and worked with three case managers at Jeep customer care and the issue was never resolved. This week the transmission completely went out. The car has not been safe for sometime due to situational circumstances. I have had nothing but trouble from the vehicle since purchase (new) and had had to take the vehicle in for repairs multiple times with no resolution made.

Tl - the contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds attempting to accelerate, the gears failed to engage causing the vehicle to lunge forward. The vehicle was taken to the dealer. The technician stated that the vehicle was working up to specifications. The manufacturer was made aware of the failure and sent out an engineer to inspect the vehicle. The vehicle was not repaired. The failure mileage was 300. Pm.

Driving along at 30 when first the engine light came on, then immediately after the display said transmission and the display was lighting up with all sorts of symbols. The transmission completely disengaged and the car coasted to a stop. It would not move. Fortunately when I felt it losing power I was able to make a quick turn into a store parking lot. Had that happened on the highway I could have been killed because the car just totally lost all motion as I was driving. I turned it completely off for a few minutes and it started but with the engine light showing. I called the dealership kelly Jeep Chrysler in lynnfield and told the service department what happened. I drove straight there. . . Furious. The service guy took down the information I relayed about the incident. I told him I had read recently that their 9 speed transmission had known issues and he said he didn't know anything about that. I told him not to even tell me I am the first to report this problem and he said "maybe not in the whole country but I don't think we've had this problem here" and I told him not to speak down to me because it has been written about already as a known issue. He already had the courtesy car waiting for me and he immediately walked me out the door to the car. I was there less than 5 minutes. I know he did not want me speaking to anybody in the service waiting room as I could see people sitting there waiting for their own repairs. This is an issue that will end up killing somebody.

On April 1, 2015 while accelerating from a complete stop to merging into on coming traffic the transmission disengaged and the car lost all power. Warning came on the dash telling me " transmission needs service. No power. Pull over to side of road. Put car in park and shut off engine. " this happened again on July 17, 2015 while my wife was making a left hand turn from a complete stop. The transmission disengaged again and she lost all power. She was nearly rear ended by a semi truck who was behind her but made the left hand turn without slowing down. She had our 2 grand daughters in the back set and was scared and afraid for their safety. This 2014 Jeep Cherokee model has had continued issues with the 9 speed transmission and all Jeep does is issue software upgrades to try to eliminate the shifting and poor acceleration problems this transmission continues to have. With the transmission disengaging at lower speeds someone is going to get killed if not seriously hurt. The NHTSA needs to issue a recall to Jeep before someone is killed by this faulty transmission that was brought to market before long term test could be conducted on it to make sure it functions properly and safely.