Vehicle Shudder problems of the 2014 Jeep Cherokee

17 problems related to vehicle shudder have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.

1 Vehicle Shudder problem

Failure Date: 04/10/2021

The first complaint is when the car was overheating and it needed a new transmission which was covered under the power train warranty. The second was when the car would have difficulty accelerating, and the main incident was when I was on the freeway (westbound 80 in hercules, CA) and the car would not accelerate beyond 60 mph so I needed to exit and when I was able to safely park the car, it died on me and I had to have it towed to the dealership, costing me over $2500 in repair regardless of the fix a couple years ago. This most recent incident occurred when at a stop light (antioch, CA)the car started shaking about to the die and the screen read �must place car in park. � after placing the car in park the car started up again, but at every stop the car would shake. Most recently (concord, CA) an alert came on the screen �service shifter. � after doing my research I was informed that my car may have been a part of a recall affecting the engagement of the gears. Bringing it to the dealership I was told it was not part of the recall, but am still concerned about the vehicle shifting gears, or lack thereof. I have documentation of the repairs and complaints, but do not have access to them right now. If needed I can provide them.

2 Vehicle Shudder problem

Failure Date: 07/03/2019

Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day I have even more issues car don't start at time and then when it does check engine light turns on and when I try to put it on drive I big a big club I noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car I have ever bought!! and tell this day I still have those issues.

3 Vehicle Shudder problem

Failure Date: 02/14/2017

I had it in to fix a recall on the transmission, a few months later I started it and put it into reverse, I pressed the accelerator and had zero engine power, I put it back into park and the engine started running extremely ruff shaking the entire car, I turned the car off immediately, waited a few moments and restarted again only to have the same issue plus the transmission went into what I would call self destruct mode, it clunked and growled it was the worst sound ever. I took the Jeep to my local Jeep dealer and they reflashed the transmission, they told me if it happens again they'll drop in a new transmission, it still doesn't shift right and I'm worried I'll end up needing a new transmission after my power train warranty expires, there was clearly damage done to the transmission when it went into self destruct mode and I think the trans should have been replaced at that time, also the Jeep goes into neutral by itself while driving down the road so this is also a safety issue, I don't feel safe driving this car and or having passengers in it.

4 Vehicle Shudder problem

Failure Date: 10/28/2016

Vehicle has always had a lurching forward motion when it goes into gear from a stopped position. We bought it in 2015 with 14000 miles on it. In early October husband was out of town with the car and the service engine light came on. Took it to dealership and was told it needed an update to the computer system that runs the engine area. Drove for one evening and left town for a week. First time car was driven after that week vehicle service engine light was on again. Upon backing out of the driveway it lurched forward and ran into the curb. Drove vehicle home and took to the local Jeep dealership immediately. Kep overnight before they said it needed a new transmission. They kept vehicle for a week and we picked it up on a Wednesday afternoon. By Thursday evening every time we take off the car shakes and lurches getting into gear. Have an appointment to take back to the dealership on Monday.

5 Vehicle Shudder problem

Failure Date: 09/03/2016

Transmission skips gears and sometimes is extremely slow to start getting the car going (acceleration) (every road including when you are stationary. The body of the car continuously shakes if you are driving on a smooth road (like you can hear the body of the car <shell of the car> (highway, city, straight and turning) when backing up, the car will break immediatley if there is nothing in the way causing a serious safety hazard. (backing up, or driving in the city it will break and I can't override the system making it very easy for someone to rear end you) this vehicle needs to be deemed unsafe to drive and recalled.

6 Vehicle Shudder problem

Failure Date: 08/13/2016

Driving at low speeds on a city street, the car started to shake and buck and stopped without warning. I got a message readout that said transmission failure. Then it said to start the car in park? it took several tries, but I had cars in back of me honking and had to move it. Finally it started but continues to shake and kept turning off. I managed to get it into a parking lot so it was safe. The dealer says it is some part in the transmission and they are repairing it. I am too scared to drive it again. I commute on a major highway at high speeds. If it happens again, I will probably be killed.

7 Vehicle Shudder problem

Failure Date: 08/01/2016

Tl-the contact owns a 2014 Jeep Cherokee. The contact stated that while driving at approximately 1-2 mph, the check transmission and parking brake warning lights illuminated. The contact stated that the vehicle started to shudder. Additionally, while moving from a stop, the transmission experienced hard shifts between 1st and 2nd gear. The vehicle was taken to don miller Dodge Chrysler Jeep ram fiat, 5802 odana rd, madison, WI 53719, (608) 270-5000, to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 65000. Ah.

8 Vehicle Shudder problem

Failure Date: 01/13/2016

First - vehicle would shift into park and I could not turn it off. When shifting into reverse, the car would not move. I had to have it towed into the dealer. Second - while driving on the expressway, the vehicle gave 5-6 beeps and information panel said, "restart vehicle and service transmission. " the car stopped moving forward when pressing the gas. Shifting into park (to restart the vehicle) the car vibrated and jumped. Restarted the vehicle, the transmission light was on, message says service transmission, traction control light on, and the d(rive) light was blinking. Third - all of the above again, except everyone on the expressway was moving at 65-70 miles per hour, and my car stopped in the third lane. This seems to happen when the vehicle is moving and it is getting very dangerous for me and other drivers.

9 Vehicle Shudder problem

Failure Date: 10/27/2015

Last Thursday the vehicle lost all power after applying brakes going down a hill, when attempting to start it up again, it remained in the run position but was not functional, engine sounded like a car grinding. Pressing the starter did nothing, the vehicle would not turn off, but remained in the run position but with an abnormal sound and no ability to drive it. I just kept trying to put it in different gears, give it gas and finally the engine engaged and it was driven back up the hill to my home. It was driven to Jeep service the next day. They could not reproduce the problem and the "diagnostics" did not reveal a problem. The same thing happened today and it took me about 10 minutes of pushing starter button, trying different gears and giving it gas to get it functional again. This vehicle has been into Jeep at least 3 times for transmission problems. One time the vehicle was worse after going in, and 2 of the times it seemed better initially but was worse again within several weeks.

10 Vehicle Shudder problem

Failure Date: 12/10/2014

I was traveling on the freeway during rush hour traffic in the left lane, traffic was stop and go. Traffic slowed down, once traffic started moving again I stepped on the gas but the car would not accelerate, it would not respond at all. I looked at the dash board and a service transmission message appeared on the screen. I also had a (p)! light on but the parking brake was not on. I tried turning the car off and turning it back on and the car jerked very strongly because I was in traffic I thought someone had hit me but it was my car that had shaken very violently. I put it in neutral it roll just a bit and then would not move the car would not move at all. Chp had to tow me off the freeway. After a day at the dealer, we were told it was a bad connection between the computer and the transmission and that the car was now fixed. I was lucky no one hit me while I was stuck in the middle of the freeway and that my kids were not in the car. I drive on the freeway all the time, the car is less than a year old and I am very afraid to drive this car. After reading other similar cases I feel this is a major safety issue with this type of car and that someone (ntsb) should review transmission issues with these cars further.

11 Vehicle Shudder problem

Failure Date: 10/30/2014

Since getting this vehicle in oct. 2014 we have had nothing but problems with it. The car switches gears when it shouldn't and lunges forward. Also when you slow down to stop the car lurches and shakes before coming to a complete stop. Sometimes you can feel the pedal pumping under your foot when you are moving slowly in traffic. Whenever you are going up any type of hill the engine sounds like it is going to explode. We have taken it to the dealership where we purchased it numerous times and continue to just be told that it is a known issue with 2014 Jeep Cherokee's. There is also a clicking noise by the tires whenever your make a turn. We also took it to the dealership for this and they claim they didn't notice anything. It sounds like the wheel is going to fall off! we should not have these problems with a car that has less than 20,000 miles on it! I cannot wait to get rid of this Jeep. I've had older cars in the past and had not nearly the amount of problems as I have had with this Jeep. It doesn't feel safe to drive. Jeep is well aware of this issue yet they continue to do nothing about it.

12 Vehicle Shudder problem

Failure Date: 10/10/2014

So far, I have experienced three issues with my brand new Jeep Cherokee 2014. 1. When accelerating from a stopped position, the vehicle vibrates/wobbles, while at low first gear speeds. 2. When breaking to stop, a brief surge of acceleration happens just before the stop completes. 3. When accelerating from any speed, the vehicle hesitates with a jerkiness before shifting into gear. I plan to bring the vehicle into the dealership, but, research to date indicates there are no resolutions for these issues. I have owned the Jeep Cherokee for less than three weeks.

13 Vehicle Shudder problem

Failure Date: 09/17/2014

While traveling at normal speed in snow mode. The car started to shake a little and was making grinding noises. I drove about ten miles to my host and made an appointment. When I drove the Jeep to the dealer the problem got do bad I thought it was going to break down. I dropped it off and later found out it was the power transfer unit. The part is on back order and I am told I won't get my Jeep back for three weeks. I have only had it for two weeks.

14 Vehicle Shudder problem

Failure Date: 09/03/2014

The vehicle wobbles and shakes due to a jerky movement when it shift to 2nd gear. It drives with jerk all throughout 2nd gear till it changes into 3rd gear. At first I thought the vehicle was new and I should wait for break in but the same still continues and my odometer reads 1900. I feel like it is something to do with the clutch plates for 2nd gear.

15 Vehicle Shudder problem

Failure Date: 08/19/2014

When you step on the accelorator from 0mph the car stutters and shakes for a few mph until you get to about 15-20mph and then it drives like normal.

16 Vehicle Shudder problem

Failure Date: 08/01/2014

The contact owns a 2014 Jeep Cherokee. While driving at an unknown speed, the vehicle shook and vibrated when shifting between first and second gear. The dealer was unable to determine the cause of the failure. The contact indicated that both front axles and motor mounts were replaced. The computer was also updated, but the failure persisted. The manufacturer was notified of the failures, but no solution was offered. The failure mileage was 1,000.

17 Vehicle Shudder problem

Failure Date: 06/07/2014

I have filed a complaint here regarding transmission wobble/ shudder in second gear that started at about 2000 miles prior to my second issue I am having now. My Cherokee vehicle now shudders all the time and it has just developed a lag in acceleration. I feel like it is the transmission causing both problems. The delay in acceleration is present depending on the gear and speed that the vehicle may be in. The delay has happened when trying to pull out onto highway only to have vehicle pause for at least a second maybe two before it finally will accelerate,allowing traffic behind me at highway speeds to have to avoid my vehicle because of this delay,this has happened several times. Had trans flash done prior at dealer and did nothing to fix the wobble/shudder. Had shudder documented while I drove vehicle with dealer tech in car. Chrysler now told the dealership that this shudder is a characteristic design of vehicle and that I should accept this and nothing's wrong,this is not acceptable,the delay and shudder are dangerous and distracting while driving and will affect resale value. I had the shudder documented by a a. S. E certified technician that said to bring back to dealer for further diagnostic. A different dealer recommended to drive for another 1000 miles and see if it goes away,this will be the 5th time vehicle has been at the dealership. I believe Chrysler Jeep has no fix for this,and are behind evasive and dishonest concerning these complaints,as other owners have had transmissions and axels replaced and still have the shudder and or delay. Thank you.



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