Jeep Cherokee owners have reported 75 problems related to automatic transmission (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
The contact owns a 2019 Jeep Cherokee latitude. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled and would not restart. The vehicle was towed to a dealer where it was diagnosed as a power transfer unit failure. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
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The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the service four wheel drive warning light illuminated. The contact stated that when the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. In addition, the fuel usage mileage decreased. The vehicle was taken to the dealer where it was diagnosed as a failed power train unit and the power train unit needed to be replaced. The vehicle was repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 68,790.
The contact owns a 2019 Jeep Cherokee. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the vehicle was previously taken to the dealer, where the transmission was replaced twice; however, the failure persisted. Additionally, the contact stated that the dealer had previously replaced the engine due to the cylinders misfiring. The contact stated that the message "engine overheating" was recently displayed while driving. The vehicle was taken back to the dealer, where it was diagnosed and determined that the radiator needed to be replaced. The vehicle had not been diagnosed for the current transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure via emails, and the contact also sent an email to the ceo of Jeep. The failure mileage was approximately 38,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that on approximately while driving at approximately 30 mph the gear shift was forced into another gear and did not operate as intended as it was sticking . Additionally, the contact observed a loud clunking noise when charging the gear as well. The transmission safety light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed as the transmission needed to be replaced. The vehicle was not repaired. The vehicles were then taken to a dealer where it was diagnosed that the where it was diagnosed as transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 74,000.
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all problems of the 2014 Jeep Cherokee
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The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, abs, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure; however, provide no assistance. The approximate failure mileage was 93,350.
The contact owns a 2016 Jeep Cherokee. The contact stated that he noticed the esc 4-wd warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic stated that the powertrain transfer unit (ptu) assembly had failed with code: (c14a7-97) and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The failure mileage was 157,715.
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The contact owns a 2014 Jeep Cherokee. The contact stated while at stop sign and the contact felt the vehicle jerk and would not accelerate, without any warning. The contact stated after a couple minutes the vehicle accelerate. The vehicle was taken to the dealer, and they stated that there was a leak in the front mount and valve body and that the transmission may need to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 66,000.
The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the transmission shifter warning message appearing on the instrument panel. Initially, the contact had the vehicle towed to an independent mechanic who performed minor repairs to the vehicle; however, the failure persisted. The contact took the vehicle to another independent mechanic where they diagnosed the vehicle with a defective shifter cable alignment. The dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.
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The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would stall upon depression of the accelerator pedal. The contact also stated that an unknown transmission warning light appeared on the instrument panel. The contact called the dealer where she purchased the vehicle but was placed on an extended hold. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 38,000.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving 60 mph, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4wd warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under NHTSA campaign number: 20v343000 (power train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.
The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle would shut off while driving at various speeds without warning. The contact also stated that the vehicle would start up and shut off independently without warning. Additionally, while driving at 60 mph, the vehicle began to shake uncontrollably without warning as the contact lost control of the vehicle. The contact was able to pull over and shut off the vehicle. After multiple attempts, the contact was able to restart the vehicle and resume normal driving. The contact had taken the vehicle to a dealer and an independent mechanic and both were unable to diagnose the failure since no warning lights had appeared on the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.
The contact owns a 2016 Jeep Cherokee. The contact stated that the 4-wheel drive warning light had illuminated on the instrument panel. The contact had taken the vehicle to the dealer and diagnosed with a defective power transfer unit. The dealer also informed the contact that the vehicle was not included in NHTSA campaign number: 20v343000 (power train). The manufacturer was also notified of the failure and informed that contact that recalls were VIN specific and that the vehicle was not included in a recall. The vehicle remained in the possession of the dealer. The vehicle was not repaired. The failure mileage was unknown.
2015 Jeep Cherokee. Consumer writes in regards to defective automatic transmission.
The contact owns a 2014 Jeep Cherokee. The contact stated that they had noticed their vehicle would only shift gears at 5000 rpms the contact noted that this issue had become progressively worse over time with their vehicle. The contact also stated that on two seperate occasions his vehicle had left him stranded due to the transmission. The local dealer was contacted, however the contact was advised that there was nothing the dealer could do to the vehicle as the VIN had not been included in a recall. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 35 mph, the vehicle suddenly stalled without warning. The contact also mentioned that the service transmission and the brake warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the computer needed to be reset. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who replaced the entire transmission but the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.
I just found out I have a cracked manifold, my driver side door has broken put a new part in it and now that is broken,I have also had to put a new transmission in it with only 148,000. 00 miles. In 2006 I had to fix the gas tank because it was broken too. Is this not a recall problem????? any of these, I have had the Jeep since 2000 and I bought it when it had 20,000 miles on it. Please help because this is 2012 and I only have 156,000 miles on it now. Thank you.
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all problems of the 1998 Jeep Cherokee
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I drove my Jeep to a home, parked in the driveway, left the car running about 5-10 minutes. As I was locking the door leaving the home I turned and saw the Jeep going in reverse toward the road, I ran to the Jeep to try and get in and control the Jeep, I slipped under the vehicle and it ran over both my legs. It came to a complete stop about 30-50 feet after it ran me over. I was taken to the hospital, treated and released. I have not yet had the car looked at by a mechanic.
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all problems of the 1999 Jeep Cherokee
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2001 Jeep Cherokee sport, wife parks vehicle at top of steep driveway on fairly level ground. Puts transmission in "park", sets emergency brake and exits car, leaving car running for niece and 2yr old son to have ac. After approximately 15 min, niece decides to exit vehicle, opens passenger door, reaches over to turn off ignition. As soon as ignition is turned off, car lurches backward, runs down hill, crosses the street, runs through neighbors back yard, through trees, over retaining wall and high centers on large log. All passengers were okay buy did over $3000. 00 in damage to vehicle.
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all problems of the 2001 Jeep Cherokee
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The contact stated the check engine light illuminated. The dealership stated the computer showed a problem with the transmission. The original transmission jerked while in motion and changing gears. However, the replacement transmission experienced the same problem. The dealership replaced the transmission again, but the replacement started smoking. The dealer replaced an oil seal and the smoking continued. After the transmissions were replaced the check engine light continued to stay illuminated.
Crash - I rear ended another vehicle in my 1999 Jeep Cherokee sport. I was braking when the car suddenly accelerated, driving me into the vehicle in front of me. This has happened before, but only this time did it result in an accident. I took it to a certified Jeep dealership and had the service department check it out. They said nothing is wrong with it. I am pretty nervous about this. I know how hard I was braking, and it just didn't matter. The car was working against me. I had to throw it into park just to stop the car.
The consumer received a recall notice (vp02yooo2068) to replace the transmission but the dealer didn't have the parts available to replace it.
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While the vehicle was parked with the engine off, the vehicle rolled and hit another vehicle. The manufacturer sent a representative to assess the problem. Please provide further details.
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all problems of the 2000 Jeep Cherokee
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Vehicle was parked in the hotel parking lot and without warning the vehicle went into reverse, hitting the driver before stopping. Dealer has been contacted.
While driving and parking in dirty track. Got out of the vehicle to move something on the road and suddenly vehicle took off and smash eda big rock, causing front damage. Dealer notified.
The vehicle was put into park, driver got out of the vehicle, and left the door open. The vehicle went into reverse, and hit the wall, and the driver's door came off. Driver jumped back into the vehicle and applied the brakes. Jeep, grand Cherokee laredo ,1999.
The vehicle was serviced because the serpentine belt had to be changed. Upon leaving with the vehicle the consumer noticed that the vehicle could be put into any gear without pressing any button on shifter. .
2000 Jeep Cherokee was idling with the engine running in park, no emergency brake on. Exited the vehicle and got a few items from the rear seating, then entered the rear hatch area to get a few more items out. Walking away from the vehicle about 20 yards when I turned around the vehicle was gone. It ended up across the street in an embankment. When I opened the drivers door, the vehicle was not in drive. No one was in the vehicle at the time, minor damage to the front of the Jeep.
The vehicle was left in park with the engine on. The vehicles gear shift lever jumped out of park and the vehicle hit a parked car.
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all problems of the 2002 Jeep Cherokee
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Consumer states that while driving at any speed and without warning the vehicle will stall and it will be hard for the consumer to control the vehicle. Dealer notified.
Had just put vehicle (leased) into park position with the engine running. Left vehicle for a short while. Was informed, by a witness, that vehicle had bucked and then started accelerating, fast, backwards. Vehicle then hit another vehicle that was parked. Contacted manufacturer and informed will be sending an independent inspector to check on vehicle. Mr.
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all problems of the 2003 Jeep Cherokee
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The vehicle stalled and shut down without prior warning. Dealer was aware of the problem. Ts gear shift selector light was inoperative. Transmission shifted hard and slipped on acceleration. Found wrong fluid in transmission. Ignition cylinder loose. Dealer advised this was normal. Transmission banged when put in reverse.
Jeep purchased 7/19/02. When transmission shifts the second shift, the shift is very ruff and you here a clunk. This does not happen on a consistant basis. Jeep was taken into the shop on 7/26/02 a code "65" for transmission and accused me of driving vehicle harshly. While driving during the weekend Jeep cont to shift the same way. Took Jeep back in on 7/29/02 and got Jeep back on7/30/02 stating there was nothing wrong with it. That evening I had the tranny shift harshly 2 x. Jeep is still under warranty and since I am a woman I think they don't believe me. Any help or info would be greatly appreciated.
Automatic transmission not shifting into 2nd or 3rd gear (skips from 1st to 4th) however I can manually shift it into 3rd by moving lever to 3.
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all problems of the 1996 Jeep Cherokee
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At 60 mph or higher there is a whinning noise from engine area. Vehicle brought to dealer 4 times. Dealer recommended to check engine.
Consumer was backing out of the driveway and discovered the steering column had disconnected from the wheel. . Consumer was informed by another dealer that the steering sector shaft was not installed correctly, the bolt was not tight, which caused the loss of steering, also the 4 wheel drive level was vibrating and noisy.