Door Problems of Jeep Grand Cherokee - part 2

From the many forums I have researched, this is not the first complaint about faulty door handles in the 2005 Jeep Grand Cherokee. All four of mine have cracked and large chunks of the inside of the "cup" have fallen off into the door panel. One of the doors in just about inoperable because of the location of the crack and I know its only a matter of time before the rest of them follow. As a mother of 2 children, it scares me to think that they could be stuck inside of a vehicle that could have been in an accident. To me, there is no excuse for the company to not issue a recall on the parts, as they will sooner or later be looking down the line of a huge class action law suit for someone losing a passenger or their own life due to being unable to open their door. Imagine a car rolling over and catching fire. As quickly as that could go up in flames in only a matter of seconds, what counts are the moments that person is fighting with getting a door open, or in a vehicle without having to fight and saving a life or 5, as this is a 5 passenger car. I would strongly suggest that this be seriously considered and pressure be applied to the manufacturers of Jeep to issue a recall for all vehicles with that type of door handle.

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The left rear door handle has broken off. I open the door to place an item in the back seat and noticed the door handle laying inside the door. The handle itself is in tack but the plastic surrounding where the handle attaches with the door was broken. There was not trauma, heavy or extensive use placed on the door (inside or out). When researching possible solutions to my problem, I became overwhelmed by how many other owners were dealing with the same problem. I called a couple of dealers and was floored by the cost to fix the situation and attempting to used a door from the junk yard is not a solution due to the problem appearing to be universal to this vehicle. My concern is that I now have a vehicle where one door can only be opened from the outside creating a safety issue. On an upside, I am thankful after reading other peoples situations that I only have one door affected, but now I am on edge and cautious that my other doors will soon follow suit.

Interior passenger door handle broke off - within one week's time - noticed all remaining doorhandles were cracking and will break off shortly. No excessive wear and tear has caused this - shows defective parts due to the fact that all have become cracked/broken at the same time. Two of the door handles get very little use, so it is not due to excessive or abusive use. This is a safety hazard - in case of an accident, my son would be unable to exit the back of the vehicle due to broken handles!!!!.

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Driver's door interior handle housing broken rendering door handle inoperative. Cannot open door in normal operation and is a hazard in an emergency. Jeep is unwilling to fix defective parts and states that the entire door panel has to be replaced at a cost over $700/ea. , but the parts are on national backorder. Doing a quick search brings up numerous complaints about the same problem with no clear solution. I am now concerned that the other doors will fail soon.

Interior door handles break all 4 door handles had cracks in the plastic backing when I got the vehicle in 2012. First, the rear driver door handle broke and the mechanic wanted $850 to fix it since the plastic backsplash is part of the whole door panel. Without the plastic backsplash, the handle does not work. So, I have to open that door from the outside for my kids. Now the front passenger door handle has a hole and is almost to the point of breaking. I want to get rid of this car as I cannot afford $3300 to fix the handles. This is a safety hazard as doors must open from the inside.

2005 Jeep Grand Cherokee. . . Appx 2-3 yrs ago, driver side door handle separated from door panel. Finally got dealer to fix under warranty. Appx 3-6 mos ago, same thing happened to other 3 doors -- called Chrysler customer care and told because of mileage (appx 80k) and age of vehicle. . . No extended warranty was forthcoming. . . Dealer estimates $600-$900 per door. Safety issue. . . Doors can not be opened except from the outside. In event of accident, rear occupants would be unable to open doors and escape vehicle in timely manner.

The handles on both rear doors have cracked making them unusable. You cannot open the door from the inside, safety issue. They are made of cheap plastic that breaks off. The only person that rides in my back seat is my 84 year old mother who has very little strength in her hands. In order to replace it you have to buy the entire door panel for 500 dollars plus labor. Please consider issuing a safety recall.

Passenger rear door interior door handle has broken. There was no abuse, the interior door handle was opened by an adult and then while opening the door from the inside, the interior door handle broke due to just opening the door. I have researched this on many blogs and many other Jeep Grand Cherokee owners are experiencing this same problem. The interior door handle area is too weak to handle the stress of casual openings.

The interior door panels are constructed with weak plastic causing the door handles which are molded into the plastic door panels to fail. Failure of the door handles to open the doors from the interior is a safety hazard in the event of an incident (fire,accident,etc. ) that requires immediate evacuation from the vehicle.

The rear right door handle broke. My truck has under 80,000 miles.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the rear passenger door could not be opened from inside or outside the vehicle. The vehicle was taken to the local dealer (ron sayer Chrysler Jeep Dodge in idaho falls, idaho) where it was diagnosed that the door actuator was faulty and needed to be replaced. The actuator was replaced and the failure was remedied. The contact indicated that both the rear driver's side and front passenger side doors later experienced the same failure. The manufacturer was not notified of the failures. The failure mileage was 50,000.

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All interior door panels broken. I have contacted Jeep/Chrysler and they say they wont fix it.

Latches/locks/linkages - the pop down did not show this category so I used other the door latches will not work due to failing inner plastic housing. All four doors are in some condition of cracking and failure. One latch will not work at all, thus the door cannot be opened from the inside of vehicle. It is a serious safety issue. There are many complaints on this issue that have been filed. Chrysler should immediately recall the vehicles and properly repair them.

The interior door handles all break and crack. The handles are cheap plastic and fail after time. This is a safety hazard and Chrysler should be responsible for replacing these. They do not even have the parts on hand. I have contacted local dealerships and there is a waiting list for over 400+ people a month ago who knows how long now.

All of the inside door handle pockets have fallen apart, the plastic used was bad and this should be a recall due to the safety issue. I could see if one went bad, but all four, this is a major problem. From what I have seen online, it seems all types of this vehicle and year seem to have the problem.

The plastic paneling near my door handles have become brittle and have broken causing my passengers to become stuck on the inside of the vehicle and unable to operate the door handle properly on exiting the vehicle. This is a safety concern as the passenger may not be able to exit the vehicle easily in case of an accident.

Interior door handle on driver side & passenger side plastic broke making the inside handle no longer usable.

My interior driver door handle started cracking, then eventually broke and is useless. At first I thought it might have been something I did until the back passenger on the driver door did the same thing. I rarely have passengers in the back so I know its not just wear; instead, just crappy quality. When you're a die-hard Jeep person you don't want to admit (especially to yourself) they would've used poor quality. Unfortunately, after reading about everybody else that this has happened to, its obvious it is infact just poor quality.

Door panels broken on back rear doors. Passenger front door is cracked. Unable to open doors due to the door handle is broken. Unsafe conditions. I have a child that sits in the back and this is a safety issue.

I bought this Jeep brand new and it is garage kept. We are older and have no young kids riding in our car. It still looks like its brand new. My 1998 Jeep which I still own has 86,000 miles on it doors are perfect. My 2005 has three interior door handles that are cracked or completely broken. The back door has to be open from the outside. This is a safety matter. It's really unfortunate the amount of complaints but no recall. Will it take someone getting in a firey crash or running into a pond and not being able to get out of their car?.

Rear door handle plastic around base began cracking & currently driver door hand is about to fall off. This is dangerous! this plastic surrounding the door handles began with small cracks then huge chunks fell out . This could cost a life of my grandchildren or even myself as driver. Nevermind anyone owning one. This safety hazard should be an immediate safety recall! I am astounded at the numbers of Jeep owners reporting same or similar incidents. I hope to hear it has been issued.

The door handles on two doors have failed and broken off. This is a safety issue as door can only be opened from the outside and so far I have been quoted $1100 to replace and repair these handles as the entire inside door component must be replaced.

The contact owns a 1995 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 mph, the driver side door suddenly became unsecured. The failure occurred on multiple occasions. The front passenger side door also experienced the exact failure. In addition, while parked on an incline, the vehicle would erroneously move down the incline. The vehicle was taken to an independent mechanic who informed that the parking function within the transmission failed. The vehicle was not repaired. The contact also stated that while driving, the interior headliner would become unsecured. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 150,000.

The interior door handles on my 2005 Jeep Grand Cherokee are all broken. Two of them are inoperable. The cheap material used by the manufacturer should be recalled as it cracks very easily. Once the inside handle is broken the door can not be opened from the inside. This is a safety concern in case of a fire or accident. The dealer says the whole door panel would have to be replaced and not just the handle, as they are attached together. The cost of each panel is approximately $700 each.

The contact owns a 2005 Jeep Grand Cherokee. While parked the contact noticed the plastic that holds the door handle within the interior was deteriorating on both the front driver and passenger side doors. The contact stated the door could not be opened from inside the vehicle. The doors needed to be open from the outside in order to exit the vehicle. The vehicle was not taken to the dealer for diagnostic testing but he was informed that the entire door panel needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 60,000.

The plastic on the interior door handles has cracked around the door handle. The driver side front interior door handle and the driver side rear interior door handle are inoperable because they are no longer attached to the door.

I own a 2005 Jeep Grand Cherokee limited hemi , it only had 26,000 miles on it. All four of the interior door panels have now broke where the door handle is attached. The drivers door panel has broke the worst and the door handle is not even attached to the panel anymore , which has become a safety concern. I have contacted my dealer and turned in a claim for customer complaints. After 3 or 4 weeks they contacted me to say it is out of warranty. That is precisely why I called them and explained my situation. Surely they can do something to alleviate this situation , all four door panels is going to cost around $3,000 dollars. I have read numerous reports about this problem on several different sites on the internet. The whole interior panel is connected to where the door handle is situated. Meaning you have to replace the whole door panel. Please help, this is definitely a big defect and a costly one to us the consumer. Any help to this matter or a fix to this situation would be hugely appreciated.

On the drivers door and the right passenger door, the plastic of the panel supporting the interior door handle has broken leaving the handle unmounted and useless. Obviously, this is a safety hazard as it takes more time to egress the vehicle in an accident.

All the door handles on this vehicle are cracked and broken and two of them no longer operate from the inside!.

My 2005 Jeep Grand Cherokee door handles inside are breaking. They are plastic and seem to be cheaply made. They just start to crack and after a few months the whole handle is gone. Jeep needs to issue a recall or look into this issue before someone cant get out of there vehicle in a emergency.

Rear passenger door handle broke from door panel causing child to not be able to open door from inside. The handle is now dangling there from wire. The other doors are showing signs of spider cracks, eventually leading to breakage.

Rear passenger door handle broke from door panel causing child to not be able to open door from inside. The handle is not dangling there from wire. The other doors are showing signs of spider cracks, eventually leading to breakage.

2005 Jeep Grand Cherokee interior door handles are defective. Passenger side door handle has completely broken due to the cheap plastic and the driver side door handle has almost failed as well. I am afraid that in an emergency, I and my passengers might not be able to exit the vehicle. I've been reading online and this appears to be a very common issue, but Chrysler refuses to fix the doors. They want $700 plus to fix each door handle, but you can't even get one because they are on back order.

Over the past year, both driver's side door panels on my 2005 Grand Cherokee (limited) have broken. Pieces around the opening handle have snapped off. The front driver side door is still usable, but the rear driver side door handle is just hanging there. These were not damaged through abuse, instead just routine use. I have not contacted my dealer as I have seen on line that most people have been unsuccessful in getting their warranties to back their claim and I don't have a lot of faith in my local dealership to go out of their way for a warranty claim. Hopefully the NHTSA can make daimler / Chrysler / Jeep / fiat, whoever step up to the plate and repair what has been pretty much proven to be a design flaw.

I have two 2005 Jeep Grand Cherokees. All the inside door handles are cracking and some are completely destroyed to the point you can not open the door from the inside. Which in the event of an accident, no one would be able to exit the vehicle. It's obviously a problem with the plastic being too thin/brittle. It's all over the internet and there are even youtube videos.