Roof And Pillar Problems of Jeep Grand Cherokee

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that water entered through the roof of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15v879000 (electrical system, interior lighting). The local dealer (troncalli Chrysler Dodge Jeep 818 atlanta road, cumming, GA 30040) informed the contact that the failure was not related to the recall repair. The manufacturer was contacted and confirmed that the failure was unrelated. The failure mileage was approximately 90,128.

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Water pours in through the a pillars and where the garage opener is. This only happens in the winter months, when the temperature is really cold. This happened 2 or 3 times last winter (2006) and now it has happened 3 times in the last 4 days. The pattern is when the vehicle has snow on roof and it gets really cold then warms up a little the water pours in. The carpet is soaked. I can hear the ice moving around in the a pillars when this happens. The dealer can't simulate this. They put the vehicle in a room and run water over it. I think it has something to do with the water freezing inside and expanding then when it warms up it just pours inside the vehicle. The dealer checked the sunroof and said there was no problem. I think it could be the gaskets for the luggage rack could be cracked or loose, thus water getting in. I can't explain why it doesn't do it when it just rains.

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