Catalytic Convertor Problems of Kia Motor Soul - part 1

Kia Motor Soul owners have reported 69 problems related to catalytic convertor (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.

1 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 05/15/2025

The contact owns a 2015 kia Soul. The contact stated while driving approximately 60 mph, the transmission unexpectedly downshifted, and the vehicle decelerated while the accelerator pedal was depressed. No warning light was illuminated. In addition, while driving approximately 40 mph, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was taken to a local independent mechanic to be diagnosed. The vehicle was diagnosed with engine failure. The vehicle was taken to a local dealer for a second opinion, and the vehicle was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle remained with the local dealer but was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

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2 Catalytic Convertor problem of the 2014 Kia Motor Soul

Failure Date: 04/03/2025

The contact owns a 2014 kia Soul. The contact stated while driving at an undisclosed speed with cruise control activated, the rpm's suddenly increased to over 4,000 and the contact heard an abnormal sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that she was previously informed that the catalytic convertor needed to be replaced prior to the failure; however, the catalytic convertor had not been replaced. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 120,000.

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3 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 02/28/2025

The contact owns a 2016 kia Soul. The contact stated that while driving on the highway at 30 mph, there was an abnormal smoke odor entering the cabin of the vehicle with an unknown warning light illuminated. The contact stated that the vehicle experienced a loss of automotive power, and the contact proceeded to pull over onto the side of the road. The vehicle was towed to the residence, and an independent mechanic arrived to diagnose the vehicle. The contact was informed that the thermostat, catalytic converter, muffler, exhaust manifold, and sensors were burned, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

See all problems of the 2016 Kia Motor Soul 🔎.

4 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 11/01/2024

The contact owns a 2015 kia Soul. The contact stated that the front passenger’s seat belt failed to latch and lock securely. The rear middle seat belt was difficult to close. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the oxygen sensor and catalytic converter were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The manufacturer was contacted, and informed the contact that a diagnostic test was needed. The failure mileage was 104,000.

5 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 10/07/2024

The contact owns a 2016 kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal ticking sound. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to a failure of the catalytic converter. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an undisclosed recall repair; however, the recall repair had expired. The failure mileage was approximately 130,000.

6 Catalytic Convertor problem of the 2013 Kia Motor Soul

Failure Date: 08/30/2024

The contact owns a 2013 kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to advance auto, where it was diagnosed with evap system and gas cap failure. The vehicle was not repaired. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to an independent mechanic, where the contact was informed that there could be an oil leak, but no oil leak was found. The contact stated while driving 50 mph, the vehicle lost drive power and failed to drive uphill. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was determined that the catalytic convertor was clogged up and needed to be replaced. The vehicle was not repaired; however, the mechanic performed an internal cleaning of the catalytic convertor. The contact stated that the vehicle had experienced an increased oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.

See all problems of the 2013 Kia Motor Soul 🔎.

7 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 04/11/2024

The contact owns a 2016 kia Soul. The contact stated that the vehicle was taken to the local dealer in 2022 for a warranty upgrade on the catalytic converter. The contact stated that the vehicle was repaired, but the failure occurred. The contact stated that the check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 91,283.

8 Catalytic Convertor problem of the 2014 Kia Motor Soul

Failure Date: 01/10/2024

The contact owns a 2014 kia Soul . The contact stated the vehicle was making a rattling noise. The check engine light was illuminated. The vehicle was taken to a local mechanic and the contact was informed the catalytic coveter needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

9 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 12/01/2023

The contact owns a 2016 kia Soul. The contact stated that the vehicle was experiencing abnormal oil consumption. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that oil was leaking into the catalytic converter. The vehicle was taken to another independent mechanic, where an oil change was performed after two weeks. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 147,360.

10 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 06/27/2023

Nhtsa recall for reference number 19v120000. Engine and engine cooling exhaust system: emission control: catalytic convertor and my kia Soul 2015 did not have this changed out. Kia is saying that is is not a recall but this issue is a recall because if my car blows up and some one dies I am sueing kia for this issue/.

11 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 06/13/2023

The contact owns a 2016 kia Soul. The contact stated that while driving at various speeds, the vehicle suddenly shifted into limp mode and decelerated to approximately 15 mph. The vehicle was taken to the local mechanic who diagnosed that the oxygen sensor and catalytic convertor was faulty and needed to be replaced. The oxygen sensor and catalytic convertor was replaced on three separate occasions however, the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 120,000. The VIN was unavailable.

12 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 05/15/2023

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to the dealer, where it was diagnosed that the catalytic convertor needed to be replaced; however, the dealer declined the repair due to the mileage exceeding 80,000 miles. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 89,000.

13 Catalytic Convertor problem of the 2014 Kia Motor Soul

Failure Date: 04/27/2023

The contact owns a 2014 kia Soul. The contact received notification of the NHTSA campaign number: 22v096000 (air bags). The vehicle was taken to the dealer for the recall repair and the vehicle was also repaired under the NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, after the vehicle was repaired, the vehicle was taken to an independent mechanic for another inspection. The contact then stated that a year later, while driving at an undisclosed speed, he heard a loud knocking sound under the hood of the vehicle. The check engine warning light then illuminated. The contact stated that he veered the vehicle off the road and parked. The contact then turned off and restarted the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the oxygen sensor and catalytic converter had failed and needed to be replaced. The vehicle remained at the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall had expired and advised the contact to call the NHTSA hotline. The failure mileage was approximately 160,000.

14 Catalytic Convertor problem of the 2018 Kia Motor Soul

Failure Date: 04/26/2023

The contact owns a 2018 kia Soul. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that while accelerating, there was black smoke coming out of the exhaust pipe. The vehicle was taken to autozone, where it was diagnosed that the catalytic converter had failed. Additionally, the contact stated that the vehicle was experiencing abnormal oil consumption. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

See all problems of the 2018 Kia Motor Soul 🔎.

15 Catalytic Convertor problem of the 2014 Kia Motor Soul

Failure Date: 04/15/2023

The contact owns a 2014 kia Soul. The contact stated that while driving at an undisclosed speed, the low oil pressure light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the catalytic converter and intake manifold. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

16 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 03/22/2023

The contact owns a 2016 kia Soul. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer for a diagnostic test and the dealer stated that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 88,520.

17 Catalytic Convertor problem of the 2013 Kia Motor Soul

Failure Date: 03/14/2023

The contact owns a 2013 kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was determined that the engine and catalytic converter needed to be replaced. The dealer confirmed that the VIN was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the dealer declined to perform the recall repair and the engine replacement due to the warranty being expired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 128,000.

18 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 02/15/2023

The contact owns a 2015 kia Soul. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The contact stated that the vehicle was driven to an independent mechanic to be diagnosed. The mechanic determined that the vehicle had experienced failures with the oxygen sensor and catalytic converter. The contact stated that the vehicle was then diagnosed by another independent mechanic who confirmed the failure. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 135,000.

19 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 02/01/2023

The contact owns a 2015 kia Soul. The contact stated while driving approximately 35 mph, the vehicle stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that piston #3 was damaged and that the catalytic convertor had failed. The contact was informed that the piston failed from not enough compression. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The contact was informed that due to the mileage the vehicle was not eligible to be repaired under recall and had to be repaired out-of-pocket. The failure mileage was approximately 177,000.

20 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 01/23/2023

The contact owns a 2015 kia Soul. The contact stated that while attempting to accelerate, the vehicle failed to respond as needed. The vehicle was also consuming an excessive amounts of engine oil. The check engine light had illuminated. The contact stated the failure persisted after the engine had been replaced. The contact believed that the failure was related to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to the dealer where it was diagnosed and determined that the engine was failing due to the pistons being worn. The engine had been replaced when the vehicle was taken to the dealer after the first failure. The vehicle was then returned to the dealer after the failure persisted and it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling) and a case was filed. The contact was referred to the dealer for assistance. The failure mileage was 120,000.

21 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 12/13/2022

The contact owns a 2016 kia Soul. The contact stated while driving 40 mph, the vehicle suddenly decelerated to 5 mph. Additionally, there was smoke coming from underneath both sides of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed the residence. The vehicle was then trailered to independent mechanic where it was diagnosed that the catalytic converter was clogged and needed to be replaced. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 115,000.

22 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 12/13/2022

The contact owns a 2016 kia Soul. The contact stated while driving 50 mph, the vehicle independently decelerated. The contact stated that the vehicle failed to accelerate as needed, with the check engine warning light illuminated. The contact was able to pull over on the side of the road. An independent mechanic diagnosed the vehicle and determined that the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was contacted but provided no assistance. The manufacturer was not contacted. The failure mileage was 155,000.

23 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 12/01/2022

The contact owns a 2016 kia Soul. The contact stated that while driving at 30mph, there was an abnormal loud sound coming from the catalytic converter. The contact received a notification of NHTSA campaign number: 19v120000 (engine and engine cooling), and the vehicle was taken to a local dealer, where it was diagnosed that the vehicle's catalytic overheating protection engine control unit logic had to be replaced. The vehicle was repaired; however, the check engine warning light remained illuminated. Additionally, the vehicle failed to start. The contact stated the catalytic converter failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was made aware of the failure the failure mileage was approximately 95,000.

24 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 11/18/2022

The contact owns a 2016 kia Soul. The contact stated while driving 20 mph, his wife heard a loud noise coming from the vehicle. The contact stated that the vehicle would not accelerate as needed. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

25 Catalytic Convertor problem of the 2014 Kia Motor Soul

Failure Date: 10/01/2022

The contact owns a 2014 kia Soul. The contact stated that while driving approximately 65 mph, the check engine warning light illuminated, and the vehicle decelerated. The contact stated that the vehicle then failed to exceed 20 mph. The vehicle was towed to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that the catalytic converter had previously been replaced; however, the failure recurred. The contact stated that the vehicle was also consuming an excessive amount of engine oil. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 93,000.

26 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 09/22/2022

The contact owns a 2016 kia Soul. The contact stated that after turning on the vehicle and shifting into reverse, the vehicle powered off independently. The check engine warning light had illuminated. The vehicle was towed to a local dealer where it was diagnosed that the knock sensor needed to be replaced. The vehicle was repaired however the check engine warning light illuminated again. The vehicle was taken to a local dealer where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The vehicle was taken to an independent mechanic for routine service where they advised the contact to take the vehicle to a local dealer due to the vehicle having an engine knock present. The vehicle was taken to a local dealer where no failure was determined. The contact stated the vehicle's check engine warning light illuminated again and that the vehicle would stall when driving at various speeds. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

27 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 08/02/2022

The contact owns a 2015 kia Soul. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently decelerated to 30 mph. Additionally, the vehicle failed to accelerate while driving. The check engine warning light was illuminated. The contact stated that an independent mechanic had previously replaced the catalytic converter on two separate occasions; however, the failure recurred. The vehicle was then taken to the dealer, where it was diagnosed that the catalytic converter needed to be replaced again. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,000.

28 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 08/01/2022

The contact owns a 2015 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that the catalytic converter and bearing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

29 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 07/19/2022

The contact owns a 2015 kia Soul. The contact stated that while while driving approximately 50 mph the vehicle began to reduce speed and would not accelerate when the accelerator pedal was pressed and a burning odor was present coming from the engine compartment. The vehicle was taken to the and independent mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was later taken to the local dealer who confirmed the catilytic converter was faulty. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 72,000.

30 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 07/14/2022

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated during acceleration. The vehicle was towed to the dealer where it was diagnosed that one of the catalytic converters needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and escalated the case to arbitration. The failure mileage was approximately 104,600.

31 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 06/17/2022

The contact owns a 2016 kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the catalytic converters needed to be replaced. The contact stated that the torque converters were replaced three different times. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 100,000.

32 Catalytic Convertor problem of the 2015 Kia Motor Soul

Failure Date: 05/16/2022

The contact owns a 2015 kia Soul. The contact stated while her spouse driver was driving approximately 45 mph, the accelerator pedal functionality was inoperative. There were no warning lights illuminated. The vehicle was towed to the independent mechanic to be diagnosed. The contact was informed that the catalytic convertor was faulty; however, the vehicle was then towed to the dealer who determined that the failure was caused by a faulty wheel speed sensor. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.

33 Catalytic Convertor problem of the 2013 Kia Motor Soul

Failure Date: 05/05/2022

2013 kia Soul. Consumer writes seeking reimbursemnet for repairs to a failed catalytic converter.

34 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 04/29/2022

I keep my car very well maintained I get oil changes n filters every 3 to 5000- miles and supposedly this recall was done I have this problem now out of no where. . Engine and engine cooling:exhaust system:emission control:catalytic convertor recall created: Feb 26, 2019 owners notified: Apr 17, 2019 component: engine and engine cooling:exhaust system:emission control:catalytic convertor recall summary: Kia Motors America (kia) is recalling certain 2012-2016 kia Soul vehicles equipped with 1. 6l gasoline direct injection (gdi) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Consequence: piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire. Corrective action: kia will notify owners, and dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact kia customer service at 1-800-333-4542. Kia's number for this recall is sc176. . Read more...

35 Catalytic Convertor problem of the 2016 Kia Motor Soul

Failure Date: 03/02/2022

Catalytic converters are plugged. Vehicle slowed down. Unable to keep speed up on highway.


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