Catalytic Convertor Problems of Kia Motor Soul - part 2

The contact owns a 2017 kia Soul. The contact stated while driving approximately 70 mph, the vehicle started to decelerate. The contact depressed the accelerator and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact was able to safely guide the vehicle off the highway. The contact was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic where it was diagnosed that the catalytic converter had dislodged and detached from the exhaust causing a clog in the exhaust system. Additionally, the detached catalytic converter released hot exhaust against the fire wall causing the engine to stall. The vehicle was repaired. The vehicle continued to experience the failure. The contact later drove the vehicle to a dealer, where it was not yet diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000. The VIN was invalid.

See all problems of the 2017 Kia Motor Soul 🔎.

The contact owns a 2016 kia Soul. The contact stated while driving approximately 30 mph, the vehicle inadvertently decelerated to 20 mph. The contact stated that the vehicle failed to exceed 20 mph while driving uphill. Additionally, the vehicle was overheating. The check engine and oil level warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with the catalytic converter needing to be replaced. The vehicle was repaired. The independent mechanic informed the contact of an unknown recall and suggested that the vehicle be taken to an authorized dealer for repair. The contact took the vehicle to the dealer who performed a multi-point inspection and software update however, no parts were replaced. The contact stated that the failure returned and that the vehicle was overheating with the check engine and oil warning lights illuminated. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,633.

See all problems of the 2016 Kia Motor Soul 🔎.

The contact owns a 2015 kia Soul. The contact stated that while she was driving from a complete stop, the accelerator pedal was depressed all the way to the floorboard however, the vehicle would not accelerate above 10 mph. There were no warning lights illuminated. The contact veered to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that both catalytic converters had failed, and the vehicle was not drivable and was unsafe to drive. The independent mechanic advised the contact to take the vehicle to the dealer. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer informed the contact that the repair could not be covered under the engine warranty or NHTSA campaign number: 19v120000 (engine, engine and engine cooling) without service records; however, the contact provided the six service records that she had available at the time to the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,834.

See all problems of the 2015 Kia Motor Soul 🔎.

The contact owns a 2016 kia Soul. The contact stated that she was constantly adding oil in the vehicle. The contact stated that the check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer and an unknown software update was performed and the dtc code erased. The contact believed that the failure was related to the catalytic converter. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Driving along on highway, the vehicle struggles to go uphill. Loses acceleration and have difficulty revving to next gear. Brought the vehicle to dealer. Dealer states the catalytic converter is clogged. This is the third time in three years that this has happen. First time, I paid full price to replace because vehicle was out of its warranty. Second time, kia did a good-faith repair, replaced catalytic for free. Now it is happening again. Oil consumption is high. Would have to top off oil after two gas fill-ups. The vehicle is regularly maintain with oil and filter changes. I seen many posts of owners with same vehicle having the same issues. Kia dealer wants to charge $2600 to replace converter. They also suggests an oil consumption test that will cost around $500+. Never have any warnings that the oil is low. If I was not diligent in checking my oil levels, I could be driving the vehicle with no oil and potentially damaging the engine or worse a fire will break out. This vehicle needs to be recalled.

The contact owns a 2016 kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated and the engine had experienced shaking and vibrating. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and informed the contact that the VIN was not included in the NHTSA campaign number: 19v120000 (engine and engine cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

P420 code bad cat. Seems there was a recall for this. Can't remember if I got it done but if so got a raw deal.

See all problems of the 2013 Kia Motor Soul 🔎.

The contact owns a 2015 kia Soul. The contact stated that the catalytic overheating protection engine control unit logic was upgraded under NHTSA campaign number: 19v120000 (engine, engine and engine cooling) to prevent overheating of the catalytic converter. While driving at 70 mph, the vehicle inadvertently began to stall. The contact was able to veer to side of the road. There were no warning lights illuminated. The contact stated that he continued to drive the vehicle, but the vehicle would not exceed 5 mph. The contact pulled to the nearest parking lot and parked the vehicle. The vehicle was towed to a pep boys who diagnosed that the catalytic converter had failed causing an oil leak. The dealer and the manufacturer were not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 116,579.

The contact owns a 2015 kia Soul. The contact stated that while driving at various speeds there was heat emerging from underneath the dashboard. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the failure was related to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The failure mileage was approximately 18,000.

The contact owns a 2016 kia Soul. The contact stated while driving 55 mph and attempting to accelerate to pass a semi-truck in the left lane, the vehicle failed to accelerate. The contact stated that the overheating warning light was illuminated. The contact exited the highway and parked on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to local dealer to be diagnosed. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not yet repaired however, the repair was pending. The contact towed the vehicle to her residence. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 112,187.

The contact owns a 2016 kia Soul. The contact stated while driving 55 mph, the contact slowed down then merged into another lane when the vehicle decelerated inadvertently and would not accelerate above 2 mph. Another vehicle crashed into the middle of the front and rear passenger’s side door frames of the vehicle, which caused the doors to not be able to open. No medical attention was received. A police report was filed. The vehicle was taken to the dealer and diagnosed that the catalytic converter was clogged. The vehicle was not repaired. The vehicle was then taken to another dealer spradley kia (2145 hwy 50 west, pueblo, CO 81008) and a product improvement campaign and ecu software update was performed however, the failure recurred. The contact was made aware that the VIN was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the dealer spradley kia did not perform the recall repair. The manufacturer was made aware of the failure but informed the contact that previous vehicle owner had not taken the vehicle in for the recall repair. The manufacturer offered no further assistance. The failure mileage was 122,698.

My vehicle has a check engine light on. In an attempt to repair the code was identified as a catalytic converter failure. My engine is burning oil excessively now. The costs are far beyond my means to repair despite meticulous maintenance.

I took my 2014 Soul to get recall done in san leandro on 01apr21. No repairs done except coil that I paid for. Today 03sep21 I took my 2015 Soul in(same issue as b4 little power)and they are telling me my catalytic converter needs changing. To my understanding when I had them check the safety recall the repairs would of happened then ,dealers will upgrade the catalytic overheating protection engine control unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced. All repairs will be done for free. This was not done to my 2014 Soul.

See all problems of the 2014 Kia Motor Soul 🔎.

The acceleration drops out at any given point in time. It idles rough. The check engine light goes on and off regardless of issues occurring. Pedal to the floor I can't get more than 1400 rpms and about 7 mph. The dealership has had my car several times unable to find an issue and the engine has been replaced since it blew up a year and a half or so ago. Everything I've read seems like the catalytic convertor is failing.

Tl the contact owns a 2014 kia Soul. The contact stated that there was black smoke coming from the exhaust pipe with the check engine warning light illuminated. The contact also stated that the vehicle was burning excessive amounts of engine oil. The vehicle was taken to an independent mechanic and was diagnosed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The vehicle was not taken to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

The contact owns a 2015 kia Soul. The contact stated while driving at an undisclosed speed, she noticed that the check engine waring light was illuminated. The contact took the vehicle to the local dealer to inspect the vehicle however, the warning light was off prior to arriving at the dealer. The dealer informed the contact that they would not be able diagnose the failure if there was no warning light illuminated. The contact retrieved the vehicle and continued to drive the vehicle. On another occasion while driving 60 mph, the vehicle decelerated to 30 mph independently and failed to accelerate above 30 mph. The contact pulled over to the side of the road and waited for several minutes before driving back to the residence. The contact stated that the failure persisted. The vehicle was taken back to the local dealer to be diagnosed. The contact was informed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

Driving down the interstate at 70 mph when the check engine light started flashing and the speed declined down to 60mph, in an instant. Very dangerous and almost caused an accident as had vehicles behind me and they had to veer off to the side if the road to avoid hitting me. I was not breaking, not passing another car. My vehicle had a damaged catalytic convertor that was replaced under the recall. I was assured that there was no damage elsewhere, with this occurring now, I disbelieve that claim.

Car had a decrease in power while doing the speed limit on the interstate. We ran a code check and it came back as p1326. Determined we were able to attempt a drive home as code description online indicated car was in 'limp home mode'. Could not accelerate over 60, had difficulties going up hill. Check engine light came on at time decrease in power occurred. Warnings of any issues prior to this. Damaged catalytic convertor was replaced in Feb or March of this year, under recall, though told no damage to engine - how is that possible? will not drive the vehicle based on possibility of injury, damage, inability to go with flow of traffic safely.

Catalytic converter failed after only ba few years, other vins of the same year were recalled for this already.

The contact owns a 2012 kia Soul. The contact stated that while driving at low speeds the vehicle overheated and stalled without warning. The vehicle was towed to an independent mechanic where the contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired. The local dealer and manufacturer were not contacted. The contact referenced NHTSA campaign number: 19v120000 (engine, engine and engine cooling) as a possible solution to the failure. The failure mileage was 133,668.

See all problems of the 2012 Kia Motor Soul 🔎.

The contact owns a 2016 kia Soul. The contact stated that it took approximately 20-25 minutes to refuel the vehicle because the nozzle would frequently stop pumping gas. Additionally, the contact stated while driving approximately 45-50 mph, the vehicle started to hesitate. The check engine warning light illuminated. The vehicle was taken to the local pep boys who diagnosed that the catalytic converter had failed and informed the contact that her VIN was included in a recall that was associated to the failure. The vehicle was taken to the dealer and the catalytic converter was replaced under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that after the vehicle was repaired, she was able to pump gasoline into the vehicle with no issues. The contact stated that eight months after the repair, the check engine warning light illuminated while driving. The vehicle was taken to the pep boys who informed the contact that the failure was associated with the catalytic converter. The vehicle was taken back to the dealer who diagnosed that the catalytic converter needed to be repaired and an appointment was scheduled. The contact stated that upon returning to the dealer for the vehicle repair, the dealer informed the contact that the catalytic converter would not be repaired; however, the catalytic overheating protection engine control unit logic software would be updated. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer who informed the contact that the catalytic converter needed to be repaired and she would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not reach a representative at the dealer. A case was opened. The failure mileage was approximately 156,000.

Tl- the contact owns a 2015 kia Soul. The contact stated that the vehicle decelerated while driving at 65 mph, the vehicle start to shake. No warning indicator lights illuminated. The contact coasted to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normal. The contact also stated that when the vehicle going up a hill, it decelerated and was hesitating to move. The vehicle was driving to the contact residence and was towed the next day to mastria kia dealer, (1555 new state hwy, raynham, MA 02767, (508) 802-6800) where a diagnostic testing was completed, the catalytic convertor failed and needs to be replaced. The vehicle was not repaired and was taken to an independent mechanic where it was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,600. Aw.

3/19/2019 vehicle was taken in for loss of power, was told catalytic convertor needed replacing, it was replaced and vehicle was fixed 8/5/2019 vehicle was taken in for loss of power and shifting, was told catalytic convertor needed replacing. There are recalls on 1. 6 engine but not 2. 0 engine, as I was told, so 4. 5 months later I an having to replace the convertor again. Spoke w/kia seems to be a run around, keep telling me it take 2 - 3 bus days, as of this its been 6 days.

Regarding our recent complaint number: 11251884. (engine blew up. ) recall 19v120000 describes the same symptoms we experienced, along with the same year and engine, but our VIN was not included. Please include our VIN in the recall and compel kia to make us whole for this endangerment. Defect description: Kia Motors America (kia) is recalling certain 2012-2016 kia Soul vehicles equipped with 1. 6l gasoline direct injection (gdi) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure. Influencedby: engine | engine and engine cooling:exhaust system:emission control:catalytic convertor recallnumber: 19v120000 our complaint follows. Recall's "abnormal engine combustion" is better description than mechanic's "vvt" given white smoke and lack of oil pressure drop precursor typical for vvt problem. "purchased used with approx 30k mi from kia dealer. Had oil changed approx every 4k mi. Had oil changed at 131,157 mi on 5/9/2019. On 6/28/2019, was driving on interstate and engine started making terrible noise with severe syncopated vibrations and saw some smoke/steam coming from right (passenger) side of hood/engine. Pulled over at immediately available off ramp. Mileage was 135,191. Mechanic said engine needed to be replaced and problem was likely caused by some aspect of the variable valve timing not actuating in order to properly tension the timing chain. Towed vehicle to kia dealership and they confirmed engine needed to be replaced. We drove the car regularly for 100,000 mi with no mechanical problems at all, maintained it faithfully, and it failed instantaneously. That indicates a design flaw. If I had been traveling in traffic, the sudden loss of power could have been injurious or fatal. ".

Tl the contact owns a 2015 kia Soul. While depressing the accelerator pedal, the vehicle failed to accelerate and would not exceed 40 mph. The vehicle was taken to moritz kia fort worth (8501 west fwy, fort worth, TX 76116, (817) 502-9181) where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2015 kia Soul. While driving 50 mph on the highway, the vehicle failed to accelerate and stalled. In addition, the oil and check engine warning indicators illuminated. The contact activated the hazard lights and was able to coast the vehicle over to the side of the road. The contact powered off the engine. The vehicle was restarted, but the failure recurred. The vehicle was able to be driven slowly to the contact's residence. The vehicle was later taken to an independent mechanic to be diagnosed, but a failure could not be found; however, a tune-up and oil change were completed. After the contact left the mechanic, the vehicle stalled and was towed to another independent mechanic where it was diagnosed that the battery failed. The battery was replaced, but then the contact was informed that the battery was not the source of the failure. The mechanic test drove the vehicle and infomed the contact that the catalytic convertor failed and needed to be replaced. The vehicle was later towed to kia of east hartford (located at 99 ash st, east hartford, CT 06108, (860) 291-7000) where it was confirmed that the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 149,000.

Tl the contact owns a 2015 kia Soul. The contact purchased the vehicle a month ago with a five months or 5,000 mile warranty. At approximately 4,800 miles, the vehicle would not accelerate. Fayetteville kia (2012 skibo rd, fayetteville, nc 28314, (910) 864-1449) was contacted and diagnosed that the catalytic converter failed; however, they did not schedule a repair for another two weeks. The manufacturer was not contacted. The failure mileage was 102,000.

2013 kia Soul. Consumer writes seeking reimbursement for vehicle repairs.

The contact owns a 2012 kia Soul. The contact stated while driving at various speeds, the contact noticed that the engine was excessively consuming engine oil. The contact stated that occasionally the vehicle would shudder and stall with the check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the catalytic converter needing to be replaced. The contact had the spark plugs replaced however, the failure recurred. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer was informed of the failure, and informed the contact that they would place a request with the local dealer to perform a free oil change. The dealer declined to honor the request. The failure mileage was approximately 70,000. The VIN was not available.

Tl the contact owns a 2012 kia Soul. While driving approximately 40 mph, the check engine warning indicator illuminated and the vehicle started to sputter. The vehicle did not stall and was taken to an independent mechanic. The mechanic diagnosed that the catalytic converter failed and fault code: p0240 appeared. The vehicle was repaired by a muffler shop. A dealer was not contacted. The vehicle was included in NHTSA campaign number: 19v120000 (engine and engine cooling). The manufacturer was contacted. The approximate failure mileage was 140,000.

Tl the contact owns a 2015 kia Soul. While driving approximately 80 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to crain kia of fort smith (8200 us-71, fort smith, ar 72908) where it was diagnosed that the catalytic converter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 19v120000 (engine and engine cooling, engine). The approximate failure mileage was 74,000.

Tl the contact owns a 2013 kia Soul. While driving approximately 65 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact also mentioned that the vehicle failed to accelerate. The vehicle was taken to gossett kia (1900 covington pike, memphis, TN 38128) where it was diagnosed that the catalytic converter needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

The contact owns a 2014 kia Soul. The contact stated while driving approximately 30 mph, there was an abnormal burning odor coming from the vehicle. The oil warning light was flashing on the instrument panel and then the check engine warning light illuminated. The vehicle was taken to the local mechanic, who diagnosed the failure with a catalytic converter and engine pressure. The catalytic converter was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

The contact owns a 2012 kia Soul. The contact stated that while making a left turn a second vehicle crashed into the passenger side of the vehicle. During the crash no air bags deployed. The driver sustained a minor neck injury which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. In a second incident the vehicle crashed down an embankment and again no airbags had deployed. The driver sustained a minor neck injury that did not require medical treatment. Recently while operating the vehicle the check engine light would remain illuminated. The vehicle was taken to the local dealer who diagnosed that the catalytic converter was faulty and engine was burning excessive oil and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 90,000.