Engine Cooling System Problems of Kia Motor Soul - part 1

The contact owns a 2014 kia Soul. The contact stated that while driving 30 mph uphill with her daughter and her small dog inside the vehicle, the brake pedal was depressed, but the vehicle stalled and shut off unexpectedly. The contact stated that several minutes later, the vehicle started working as intended; however, a fuel smell remained inside the vehicle. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. There was a fuel odor while attempting to start the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the VIN was not associated with the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with the recall. The failure mileage was 228,041.

See all problems of the 2014 Kia Motor Soul 🔎.

The contact owns a 2021 kia Soul. The contact stated that while driving at 35 mph and depressing the accelerator pedal, the vehicle lost power. An independent mechanic was contacted. The contact stated that the vehicle was towed to the residence and then was towed to the dealer, who refused to repair the vehicle under recall because the vehicle had failed to start. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 25v099000 (engine and engine cooling). The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The failure mileage was 136,000.

See all problems of the 2021 Kia Motor Soul 🔎.

The contact owns a 2016 kia Soul. The contact received notification of NHTSA campaign number: 17v608000 (steering); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer. The vehicle remained at the dealer unrepaired. The contact stated that on a separate occasion, while driving at 40 mph, the transmission seized and failed to function as intended. The vehicle stalled, and after several attempts, the vehicle was restarted. The contact continued to drive at slow speeds. The local dealer was contacted. The vehicle was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling), but the failure persisted. The contact was informed that the recall part for the steering was not available. The dealer informed the contact that the catalytic converter was still under the previous recall and there would be no charge. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the catalytic converter was not covered and that there would be an out-of-pocket expense. The failure mileage was approximately 50,000.

See all problems of the 2016 Kia Motor Soul 🔎.

The contact owns a 2021 kia Soul. The contact stated that the vehicle was repaired under NHTSA campaign number: 25v099000 (engine and engine cooling); however, several weeks later, the contact became aware that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that further diagnostic tests were required to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,467.

The contact owns a 2014 kia Soul. The contact received notifications of NHTSA campaign numbers: 22v096000 (air bags), 15v123000 (vehicle speed control), 17v608000 (steering), and 19v120000 (engine, engine and engine cooling). The contact stated that while driving 60 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked and vibrated abnormally. No warning lights were illuminated. The vehicle idled down to 5 mph. The contact continued to drive; however, the contact had to pull over several times. The contact drove to the mother's residence. The vehicle was towed to the local mechanic, who diagnosed that the catalytic converter was clogged or had melted and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was informed of the failure and the contact was informed that the vehicle was missing several updates, and the dealer refused to perform the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but denied assistance with the recall repairs. The failure mileage was approximately 67,000.

The contact owns a 2021 kia Soul. The contact had received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The vehicle was taken to a local dealer and repaired under the recall; however, the failure occurred. The contact stated that soon after the recall repair, the failure occurred while driving at an undisclosed speed and accelerating. The contact stated that the engine sputtered and stalled with the check engine warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the recall repair had already been performed on the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 81,073.

The contact owns a 2016 kia Soul. The contact stated that while driving at an undisclosed speed, an abnormal sound could be heard coming from the engine. The check engine light illuminated. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that once the vehicle gets up to speed, the abnormal sound could be heard coming from the engine. The vehicle was taken to an independent mechanic. The vehicle was diagnosed, and contact was provided with dtc codes: p0014 and p0013. The contact stated that the check engine light was turned off. The cam shaft was replaced. The contact stated that the failure persisted. Most recently, the contact stated that the horn failed to function as intended. The horn is no longer functioning. The vehicle was taken to a different independent mechanic who diagnosed that the failure was due to an electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). However, the VIN was not under recall. The failure mileage was unknown.

The contact owns a 2022 kia Soul. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the manufacturer had placed the recall on hold. The manufacturer was testing the remedy. The contact had not experienced a failure. Parts distribution disconnect.

See all problems of the 2022 Kia Motor Soul 🔎.

The contact owns a 2014 kia Soul. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact pulled to the side of the road. When the vehicle was turned off, oil leaked from the vehicle. The contact drove slowly to a business parking lot. The vehicle was towed to the residence and was then towed to the dealer. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer refused to complete the recall repairs. The contact was informed that the manufacturer refused to do the recall repairs and stated that the warranty had expired. The vehicle remained at the dealer unrepaired. The contact was informed that the vehicle needed to be removed from the premises. The manufacturer was made aware of the failure and filed a claim. Afterwards, the contact was informed that NHTSA campaign numbers: 22v096000 (air bags), 17v608000 (steering), 19v120000 (engine, engine and engine cooling), and 15v123000 (vehicle speed control) were associated with the VIN. The failure mileage was approximately 140,000.

The contact owns a 2022 kia Soul. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The local dealer was contacted; however, the dealer informed that contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 kia Soul. The contact stated that while driving at various speeds, the vehicle had stalled. During the failure, the check engine warning light was illuminated. The vehicle was taken to the local dealer who diagnosed that the oil level was extremely low, due to a faulty cam shaft. The vehicle was not repaired. The contact was informed that the VIN was included in the NHTSA campaign number: 25v099000 (engine and engine cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 96,000.

The contact owns a 2021 kia Soul. The contact stated that while driving 45 mph, the vehicle started to stall. There were no warning lights illuminated. The contact towed the vehicle to a dealer, and the vehicle remained at the dealer for several weeks awaiting a diagnostic test. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling) and was awaiting the inspection. The contact then towed the vehicle to a second dealer, and the vehicle was awaiting an inspection. The contact stated that the dealer requested documentation for oil change services performed on the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2022 kia Soul. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating before the vehicle stalled. Additionally, while decelerating, there was a knocking sound coming from the engine compartment. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not determined. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 32,000.

The contact owns a 2015 kia Soul the contact stated that while driving 30mph contact heard an abnormal sound in the engine. The vehicle was driven to the independent mechanic where it was diagnosed the catalytic converter needs to be replaced . The vehicle was not repaired. The VIN was not included in NHTSA campaign number:19v120000 (engine, engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was 150,000.

See all problems of the 2015 Kia Motor Soul 🔎.

The contact owns a 2021 kia Soul. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the engine experienced excessive oil consumption. Eventually, while at a stop light with the auto start/stop activated, the vehicle failed to restart and was towed to the local dealer. The dealer indicated that the engine failed due to a loosened oil filter, which caused oil to leak from the engine. The contact was advised that the engine needed to be replaced. The vehicle was later towed to the local mechanic who diagnosed that the piston rings were faulty and had caused the engine to fail. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 141,000.

The contact owns a 2016 kia Soul. The contact stated while starting the vehicle the check engine warning illuminated. The vehicle was taken to an independent mechanic that stated that the catalytic converter needed to be replaced. The dealer diagnosed the vehicle and stated that the catalytic converter and the engine needed to be replaced and stated that the remedy of NHTSA campaign number: 19v120000 (engine, engine and engine cooling) had failure. The engine was replaced but the catalytic converter was not replaced due to the vehicle was out of warranty. The manufacturer was contact and stated that the vehicle was out of warranty. The failure mileage was 90,800.

The contact owns a 2021 kia Soul. The contact stated that while driving at various speeds and accelerating, the vehicle occasionally shuddered or stalled, forcing the contact to pull over onto the side of the road to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local auto zone, where a diagnostic scan retrieved information for a cylinder #1 misfire. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that further diagnostic testing was required to determine the cause of failure. The vehicle was not repaired. The contact referenced NHTSA campaign number: 25v099000 (engine and engine cooling) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

The contact owned a 2012 kia optima. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated that while starting the vehicle, there was an abnormal ticking sound coming from the vehicle. The contact stated that there was an abnormal burning electrical odor. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on other occasions while the vehicle was idling, the rpm fell. The dealer and manufacturer were made aware of the failure. The failure mileage was approximately 20,000.

The contact owns a 2016 kia Soul. The contact stated that while driving at various speeds, an abnormal, knocking noise would emit from the vehicle without warning. The contact's husband inspected the vehicle and discovered that the oil reservoir was empty. The contact called the manufacturer where they referred her to the dealer for for a software update. The contact then stated that while driving the next day at 65 mph, the vehicle began to hesitate as both the oil and check engine lights appeared on the instrument panel. As the contact proceeded to drive, a dark colored smoke began to emit from the engine as she pulled over and shut off the vehicle. Due to the failure, the contact had the vehicle towed to her home. Upon investigation, the contact discovered NHTSA campaign number: 19v120000 (engine, engine and engine cooling) which she linked to her failure. The manufacturer was called back and the contact was informed that his vehicle was not under recall. The vehicle had yet to be repaired. The failure mileage was approximately 81,700.

The contact owns a 2012 kia optima. The contact stated while driving at 30 mph, the engine warning light illuminated. The contact depressed the accelerator pedal but the vehicle failed to respond. The contact veered to the side of the road. The vehicle then stalled. The contact was able to restart the vehicle after several attempts. Additionally, the contact stated that she smelled a strong fuel odor. The contact was able to continue driving. However, the vehicle would not go pass 5mph. The contact drove to her father's residence and parked the vehicle. The contact had received recall notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling) which she associated to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 190,150.

See all problems of the 2012 Kia Motor Soul 🔎.

The contact owns a 2016 kia Soul. The contact stated while driving approximately 35 mph there was a loss of performance with the engine, and the speed went down to 5 mph inadvertently. There was a check engine warning light. The vehicle was taken to the local dealer and was not repaired or diagnosed; however, the dealer updated the software only. The contact also stated the vehicle was taken to the local auto shop, which ran codes related to the catalytic converter failure. The contact related the failure to NHTSA campaign number 19v120000 (engine, engine, and engine cooling) the manufacturer was not notified of the failure. The approximate failure mileage was 144,000.

The contact owns a 2016 kia Soul. The contact stated that while driving, the vehicle stalled. The check engine and battery lights were illuminated and flashing. The vehicle was towed to the local dealer where it was diagnosed that an engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted, who informed him he had failed to complete a software update. The contact stated he was not notified. The failure mileage was approximately 110,000. The contact stated the failure was related to NHTSA campaign number: 19v120000 (engine, engine and engine cooling).

The contact owns a 2012 kia Soul. The contact stated while driving approximately 40 mph the vehicle made a clicking noise. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer which diagnosed the failure to be engine failure. The contact related the failure to NHTSA campaign number 19v120000 (engine, engine, and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure; however, was not of assistance. The approximate failure mileage was 158,000.

The contact owns a 2015 kia Soul. The contact stated that he had received a recall notice for NHTSA campaign number: 20v750000(engine). He had taken the vehicle to the dealer and had the recall serviced. A couple months after the repair, the contact stated that his vehicle would hesitate upon depression of the accelerator pedal, shake while idle, and consume oil at an excessive rate. The contact had initially taken the vehicle an independent mechanic and had the transmission flushed; despite the repair, the failure persisted as the vehicle began entering limp mode as both the check engine and oil warning lights would flash on the instrument panel the contact oil stated that the oil light would intermittently appear on the instrument panel. The contact took the vehicle back to the independent mechanic where he was informed that not was his oil level extremely low but a diagnostic had determined that his knock sensor was defective. The manufacturer was notified of the failure and informed him to have the vehicle towed to the dealer. The vehicle was towed to the dealer where they confirmed that the knock sensor was defective and that the repair would be covered under the original recall. Upon further investigation, the contact discover NHTSA campaign number: 19v120000( engine, engine and engine cooling) which he also linked to his failure. The contact was informed that his vehicle was repaired but remained in the possession of the dealer. The vehicle mileage was approximately 83,000.

The contact owns a 2015 kia Soul. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the check engine light flashed on the instrument panel. The vehicle was taken to an independent mechanic where the spark plugs replaced; however, the failure persisted. The vehicle was then taken to another independent mechanic where she was informed that piston ring #3 was damaged and needed to be replaced; she was also informed that there was a recall on her vehicle. The contact was informed by the mechanic to speak with a dealer for assistance. Upon calling the dealer, the contact was informed that her vehicle was not apart of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2013 kia Soul. The contact stated while driving approximately 60mph when the engine light illuminated and the vehicle lost power. The contact merged to the shoulder of the road. The contact was informed by a passerby that the engine was on fire. The contact then called the fire marshals and the fire was extinguished. A fire report was taken and no injuries were sustained. A police report was not filed. The vehicle was towed to a local dealer and was awaiting a response. Upon investigation, the contact associated the failure with, NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however the VIN was not included. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximate. 78,000.

See all problems of the 2013 Kia Motor Soul 🔎.

The contact owns a 2014 kia Soul. The contact received notifications of NHTSA campaign numbers: 17v608000 (steering), 22v096000 (air bags) and 19v120000 (engine, engine and engine cooling); however, the dealer and manufacturer informed the contact there were no recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with catalytic converter failure. The vehicle was repaired. The contact stated that three years after the initial repair, the check engine warning light illuminated. The contact attempted to contact the dealer and the manufacturer for the vehicle to be repaired under the recalls; however, the dealer and manufacturer declined to schedule an appointment for the repair. The failure mileage was approximately 110,000. Parts distribution disconnect.

The contact owns a 2013 kia Soul. The contact stated while driving 65 mph, when the piston dislocated out of the engine. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to family residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling), however the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 157,914.

The contact owns a 2012 kia Soul. The contact stated while driving 25-55 mph, the vehicle started making an abnormal ticking sound. The check engine warning light and the oil pressure warning light were illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed the failure as a rod knock. The vehicle was taken to the dealer to be repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the recall repair was not completed as the dealer refused to replace the engine. The manufacturer was made aware of the failure and informed the contact that they would follow up with the dealer on the diagnostic result. The vehicle was not repaired. The approximate failure mileage was 126,000.

The contact owns a 2022 kia Soul. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The contact stated while driving 35 mph, the vehicle started to leak oil. The contact stated that the oil was seeping onto the floorboard and the passenger's side floor mat. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. On a separate occasion, while the contact was driving 50 mph, there was a puddle of oil underneath the vehicle with an abnormal knocking sound coming from the vehicle. The contact had taken the vehicle five different times to the dealer; however, the vehicle was not diagnosed. The dealer was unaware where the oil leak was coming from. The contact stated that recently the vehicle started stalling and there was an abnormal gasoline coming from the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21.

The contact owns a 2016 kia Soul. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator without warning. The contact then discovered that her vehicle was placed under NHTSA campaign number: 19v120000(engine, engine and engine cooling). The contact then called a dealer and made an appointment to have the vehicle serviced. A few days after the appointment was made, the vehicle shut off without warning while driving at 45 mph . The contact was able to restart the vehicle; however, the would not accelerate above first gear. The contact called the dealer and she was instructed to bring in the vehicle to have the recall service. A few days later, the contact was informed by the dealer that the resonator had become defective and was not covered under the recall; therefore, she would have to pay for the resonator replacement. The manufacturer was also notified and they agreed with the dealer's diagnostic. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 99,000.

The contact's daughter owns a 2015 kia Soul. The contact stated that while his daughter was driving at 30 mph, the engine oil warning light illuminated and she heard abnormal sounds coming from the engine. The contact stated that as the vehicle began to stall, his daughter veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle but did not inform the contact of the diagnostic. The dealer advised the contact that they could not repair the vehicle as he had failed to complete the recall repair of NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the manufacturer was notified of the failure and informed the contact that they would follow up with the dealer and assist with the repair of the vehicle. The contact stated that the vehicle had been at the dealer since July 12th. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 99,600. Parts distribution disconnect.

The contact owns a 2014 kia Soul. The contact stated while driving at various speeds, the oil warning light was illuminated. The contact stated that the vehicle consumed oil very quickly. The vehicle was taken to fred beans kia of langhorne (1801 Lincoln hwy, langhorne, PA 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

The contact owns a 2015 kia Soul. The contact stated that the vehicle was taken to wyoming valley motors (560 pierce street, kingston, PA 18704) to be repaired under NHTSA campaign number: to have the NHTSA campaign number 19v120000 (engine, engine and engine cooling) performed however, the repair failed to fix the failure. The contact stated while driving at approximately 25 mph, the vehicle hesitated and overheated. The contact took the vehicle to an independent mechanic to be diagnosed. The mechanic retrieved dtc code: p0420. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 81,000.

The contact owns a 2021 kia Soul. The contact stated that while driving at various speeds, the engine was consuming an excessive amount of engine oil. While depressing the accelerator pedal, there was an abnormal sound coming from the engine. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The contact was topping off the engine oil bi-weekly. The contact related the failure to NHTSA campaign number: 25v099000 (engine and engine cooling) for which the VIN was included. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.