Engine Cooling System Problems of Kia Motor Soul - part 2

Tl the contact owns a 2017 kia Soul. The contact stated that the engine vibrated, abnormally, misfired while idling due to a loss of compression and combustion. The contact performed a diagnostic test on the vehicle and retrieved trouble code: p0242 (catalyst low efficiency below efficiency). The vehicle was taken to kia of east syracuse (6717 manilus center road, east syracuse, NY 13057, (315)701-5898) to be diagnosed. The contact was informed that there was loss of compression on cylinder #3. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 19v120000 (engine and engine cooling). The approximate failure mileage was 120,000.

See all problems of the 2017 Kia Motor Soul 🔎.

The contact owns a 2014 kia Soul. The contact stated that the vehicle was excessively consuming oil, which resulted in oil changes before the required mileage oil change recommendation. The contact was informed by an independent mechanic that there were two recalls under NHTSA campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The contact contacted dan o'brien kia norwood (105 boston providence hwy, norwood, MA 02062) and was informed that there were no recalls in the system for the vehicle, except for software updates. A VIN search confirmed that the VIN was included in NHTSA campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The vehicle was taken to an independent mechanic who replaced the oil pan and several unknown sensors. The manufacturer was not informed of the failure. The failure mileage was 80,600.

See all problems of the 2014 Kia Motor Soul 🔎.

The contact owns a 2014 kia Soul. The contact stated that while driving 45 mph, the vehicle shuddered and shook abnormally. The contact stated that there was no warning light illuminated. The contact stated that the vehicle was repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling) prior to the failure. The vehicle was taken to roseville kia (830 automall dr roseville, CA 95661) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

The contact owns a 2015 kia Soul. The contact stated while driving at a slow speed, the vehicle had ceased without warning. The contact depressed the accelerator however the vehicle failed to respond. The vehicle was taken to an unknown dealer however a diagnosis was not performed. An independent mechanic diagnosed the failure to replace the catalytic converter. The vehicle was not repaired. The manufacturer was made aware and referred the contact to NHTSA. The failure mileage was 145,000. The contact referred the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however, the VIN was not included. Invalid VIN.

See all problems of the 2015 Kia Motor Soul 🔎.

The contact owns a 2016 kia Soul. The contact stated that while driving at a low rate of speed, the engine seized without warning. The contact initially had the vehicle towed to an independent mechanic where it was diagnosed with engine failure. The contact then discovered that his vehicle was under NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was then towed to the dealer where he was informed that the vehicle was out of warranty. The contact contested that the vehicle should be repair under the recall; the dealer then referred him to the manufacturer. The contact filed a claim with the manufacturer who later also informed him that the vehicle would not be covered under warranty. The vehicle remained in the possession of the dealer and had yet to be repaired. The failure mileage was approximately 102,000.

See all problems of the 2016 Kia Motor Soul 🔎.

The contact owns a 2015 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact took the vehicle to a local dealer to have the recall repairs completed. The contact stated on March 5, 2021 while driving 30 mph, the accelerator pedal was depressed but failed to accelerate. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed both front and rear catalytic converter needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was repaired. The contact stated on April 29, 2021 while driving 80 mph, the vehicle seized. The contact stated no warning light was illuminated. The contact was able to glide on neutral to a stop. The contact towed the vehicle to an independent mechanic and was informed the engine was needing to be replaced. The contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact towed the vehicle to the local dealer for diagnosis and repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 112,000.

Tl- the contact owns a 2014 kia sol. The contact stated that while driving at an unknown speed, the vehicle slowed and stopped without warning. The vehicle was pulled to the side, was turned off and did not restart. The vehicle was towed to an independent mechanic who diagnosed that the catalytic converter overheated and damaged the engine. The vehicle was towed to the warner kia dealer. Located at 501 7th st, parkersburg, wv 26101 where it was stated that the vehicle was not in recall (NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 75,000. Fe.

Tl the contact owns a 2015 kia Soul. While driving 30 mph, the contact heard a rod knocking in the engine without warning. The contact spoke with evans kia (4580 washington rd, evans, GA 30809, (706) 305-4000) and was informed that the vehicle was not included in a recall. The contact discovered NHTSA campaign number: 19v120000 (engine, engine and engine cooling), which he associated with the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.

Tl-the contact owns a 2015 kia Soul. While starting the vehicle the check engine warning indicator light illuminated. The vehicle was taken to larry stovesand kia 528 san diego rd, carbondale, IL 62902 (618) 319-4690 where diagnosed that catalytic converter needed to replaced but, was not repaired. The manufacturer was not contacted, the failure mileage was 102,000. The contact stated that the failure was similar to NHTSA campaign number 19v12000 engine, engine and engine cooling. Ap.

Tl-the contact owns a 2013 kia Soul. The contact stated that the vehicle was taken to the dealer huffienes kia, 5150 interstate 35 e, denton, TX 76210 for repairs under recall number: 19v120000 ( engine, enginecooling ), around the begining of March 2019. The contact also stated that around October 28th 2019 noticed that the vehicle had a rough idle and hesitated to accelerate. The vehicle was taken to an independent mechanic, they determined that the codes were a catalityc converter failure and that the vehicle was consuming an excessive amount of oil also the check engine warning indicator illuminated. . The vehicle was not taken back to the dealer that performed the repairs originally. The manufacturer was not notified of the re occurrence. The vehicle was not repaired. The approximate failure mileage was 136,000. Bp.

See all problems of the 2013 Kia Motor Soul 🔎.

Tl the contact owned a 2013 kia Soul. The contact's vehicle was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the contact did not receive a recall notice. The vehicle was not repaired per the recall. While the vehicle was parked in a parking lot for approximately 25 minutes, the contact was informed by a pedestratian that the vehicle was on fire. The contact's husband extinguished the fire with water. The fire department was contacted and a report was filed. The vehicle was towed and deemed totaled. There were no injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.

Tl- the contact owns a 2016 kia Soul. The contact stated while driving 30 mph, when the vehicle began to hesitate. The contact stated the vehicle would not accelerate more then 30 mph. The contact stated no warning light was illuminated. The contact was able to park on the side the road. The vehicle was not drivable. The vehicle was towed to local dealer lev kia of framingham located at 510 cochituate rd, framingham, MA 01701, (508) 879-5555, where it was diagnosed with needing the catalytic converter to be replaced. The contact associated the failure with NHTSA campaign number: 19v120000 (*engine, engine and engine cooling). The vehicle has not been repaired as of yet. The manufacturer has been informed of failure. The failure mileage was 107,000, dp.

The contact owns a 2012kia Soul. The contact stated while driving approximately 65mph when the engine began to knock. The contact stated no warning lights was illuminated. The vehicle was taken into a local dealer where it was diagnosed with needing engine replaced but was not repaired. Upon investigation, the contact associated the failure with, NHTSA campaign number: 19v120000 (engine, engine and engine cooling) however the VIN was not included. The manufacturer was informed of failure and told the contact that their vehicle was not included in a recall. The failure mileage was approximately 130,000.

See all problems of the 2012 Kia Motor Soul 🔎.

Tl-the contact owns a 2012 kia Soul. The contact stated that a recall notification was received with NHTSA campaign number: 19v120000 (engine, engine and engine cooling) and called rusty wallace kia of knoxville dealer, (701 callahan dr, knoxville, TN 37912, (865) 688-8886) and schedule an appointment. The contact miss hed appointment. The contact stated that while driving, a lot of blue smoke was coming from the rear of the vehicle, the engine warning light illuminated. The contact continues driving to her destination. The vehicle was later towed to the contact residence and the contact husband and son noticed piston 2, had a whole. The vehicle was later towed to the same dealer but was not diagnosed or repaired. The contact stated that the vehicle still remained at the same dealer, failing to honor the recall. The manufacturer was made aware of the failure and provided a case number: 13379468. The failure mileage was approximately 116,000. Aw.

Tl-the contact owns a 2013 kia Soul. The contact stated that while taken the vehicle in for normal service,the dealer informed the contact and repaired the vehicle under NHTSA campaign number: 19v120000( engine, engine and engine cooling). The contact mentioned after the repair the engine warning light illuminated continuously. The vehicle was taken to alm kia south 4310 jonesboro rd, union city, GA 30291 where it was diagnosed that the vehicle was misfiring due to the coals was bad due to the engine repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 167,364.

Tl-the contact owns a 2014 kia Soul. The contact had a NHTSA recall number: 19v-120000 (engine and engine cooling). The engine light came on and the vehicle was shaking while on a trip to work. The vehicle was towed to the dealer. The contact took the vehicle to the dealer youngblood kia 3525 s campbell Ave, springfield, mo 65807 (417) 882-3838 who determined that since the vehicle they said was not maintained well and they could not find the error codes they would not cover the recall repair. The dealer was contacted again and this time they said the issue was with the spark plugs and was not covered under the recall. The contact retrieved paperwork from the dealer they then said the battery was dead they were able to recharge but the catalytic converter was damaged. The vehilce was still at the dealer noy yet repaired. The manufacturer was called and gave the contact a case number and said they would speak to the dealer and then said they would refer the case to a higher up official. They then said that since the warranty expired under the original owner and can't find the error codes they would not cover the recall repairs. The failure mileage was 108,037. Tf.

Tl the contact owns a 2012 kia Soul. While driving various speeds, the contact smelled a fuel odor coming from the engine compartment. The contact also stated that the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that the catalytic converter failed. The contact also believed that the vehicle seemed to be burning fuel excessively once the catalytic converter failed. The contact drove the vehicle to several repair shops and received various estimates on the replacement. The contact associated the failure with NHTSA campaign number: 19v120000 (engine, engine and engine cooling), but the vehicle was not included in the recall. The contact called kearny mesa kia (7303 clairemont mesa blvd, san diego, CA 92111, 858-223-3131), but had not received a response. The manufacturer was notified and stated that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 84,000.

The contact owns a 2012 kia Soul. While driving at an unknown speed, the check engine indicator illuminated and the vehicle began jerking. The vehicle was taken to big red sports / imports (418 n interstate dr, norman, ok 73072, 405-364-4400) where it was diagnosed that it needed a piston replacement. The contact researched the failure and discovered that the vehicle was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the dealer stated that the vehicle's mileage made it ineligible for the recall repair. The manufacturer was notified of the failure and provided the same information. The failure mileage was 150,000.

Tl the contact owns a 2013 kia Soul. While the vehicle was being inspected by an independent mechanic, it was diagnosed as having excessive oil usage. Upon investigating ,the contact associated the failure with NHTSA campaign number: 19v120000 (engine and engine cooling). The vehicle was included in the recall. The vehicle was not repaired. The dealer and manufacturer were not notified. The failure mileage was 97,100.

Tl-the contact owns a 2014 kia Soul. The contact stated that while driving approximately 40 mph, stopped at a red light, attempted to brake, but the brake pedal traveled all the way to the floor. The contact stopped at a parking lot, engaged in park, turned off the vehicle, walked away from it . The vehicle engulfed in a fire, flames started to emerge from the under the hood. The police was present and the fire department extinguished the fire. The vehicle was categorized by the insurance company as destroyed. The vehicle was towed to the insurance lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also stated receiving a recall for NHTSA number: 19v120000 ( engine and engine cooling ) , but an appointment was not scheduled to have the vehicle diagnosed. The dealer lehighton kia, 1502 blakeslee blvd, leighton, PA 18235, was an hour and a half away from the residence. Te approximate failure mileage was 65,000. Bp.

The contact owns a 2012 kia Soul. The contact took the vehicle to dutch miller kia of wv (335 maccorkle Ave, charleston, wv 25303) to have it repaired per NHTSA campaign number: 19v120000 (engine, engine and engine cooling). After the recall repair was performed, the vehicle still used an excessive amount of oil. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Tl the contact owns a 2013 kia Soul. The contact received a recall notification for NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to crain kia of bentonville (2901 moberly ln, bentonville, ar 72712, (479) 319-2697) where it was determined that the parts were not available. The manufacturer was notified of the issue and informed the contact that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2012 kia Soul. While driving 60 mph, the contact heard a loud explosion coming from the front of the vehicle. There was no warning indicator illuminated. The contact noticed smoke under the hood of the vehicle. The contact was able to safely pull the vehicle off of the roadway. Upon raising the hood, the contact noticed oil everywhere in the engine compartment and on the road surface. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. Charlie's kia (located at 475 western Ave, augusta, me 04330, (207) 622-6621) was notified of the failure. The contact believed that the dealer would not assist because the vehicle was not purchased from them. The vehicle was included in NHTSA campaign number: 19v120000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.

Tl the contact owns a 2016 kia Soul. The contact experienced multiple failures with the vehicle and stated that the steering control module, electrical system, and catalytic converter became defective without warning. The contact discovered NHTSA campaign number: 17v608000 (steering) and NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the VIN was not included in the recalls. Also, while the vehicle was idling, the engine shook and a sulfur odor emitted from the vehicle. The contact took the vehicle to first kia (2081 1st st, simi valley, CA 93065, (805) 624-4044), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 42,000.

Tl the contact owns a 2014 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine and engine cooling). The contact stated that kia new braunfels (3363 interstate 35 frontage rd, new braunfels, TX 78132, (830) 214-7280) failed to provide the remedy for the recall campaign by only upgrading the cop ecu logic to prevent overheating of the catalytic converter and the engine assembly. The dealer had not provided an in-depth inspection of the parts. The contact felt that the manufacturer and dealer failed to comply with the repair guidelines as the manufacturer refused to replace the parts. The manufacturer was not contacted. The contact had not experienced a failure.

Tl the contact owns a 2013 kia Soul. While driving, a loud explosion was heard underneath the vehicle. The contact was able to coast the vehicle to the side of the road and bystanders helped push the vehicle into a parking lot. The vehicle was towed to world car kia new braunfels (located at 3363 interstate 35 frontage rd, new braunfels, TX 78132, (830) 214-7280) where it was diagnosed that the piston rod exploded and blew a hole in the engine. The engine needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 143,000.

The contact owns a 2012 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). Daytona kia (located at 1702, 510 n nova rd, daytona beach, FL 32114, (386) 252-7000) was contacted, but failed to schedule an appointment for the free repair. The vehicle was not repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Tl the contact owns a 2013 kia Soul. The contact stated that while driving approximately 60 mph, the check engine warning indicator illuminated (February 15, 2019). The vehicle was driven to the dealer darcars lanham kia (9020 lanham severn rd, lanham, MD 20706) where it was determined that the catalytic converter and two oxygen sensors had failed and needed replacement. The vehicle was not repaired. The contact stated received notification for NHTSA campaign number: 19v120000 (engine, engine and engine cooling) on April 12th 2019. The vehicle was driven back to the dealer where it was awaiting an evaluation from a kia headquarters mechanic. The vehicle was not repaired this time either. The manufacturer was notified of the failure. The approximate failure mileage was 106,000.

Tl the contact owns a 2012 kia Soul. The contact received a recall notice for NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact took the vehicle to jim marsh kia (8555 w centennial pkwy, las vegas, nv 89149, 866-521-6618), but they denied the repair. The contact was referred to the manufacturer. The manufacturer stated that the engine was out of warranty and they quoted a repair cost of $4,100 with a discount. The vehicle was currently at the dealer. The dealer asked the contact to have the vehicle towed from their facility at her expense. The failure mileage was 113,000.

Tl- the contact owns a 2012 kia Soul. The contact stated that with no warning that a rod fractured causing a hole in the oil pan which resulted in a catastrophic engine fire. The vehicle was unable to be driven. A fire inspection report was provided. The vehicle was included in NHTSA campaign number: 19v120000 (engine and engine cooling) however, the dealer gossett kia, 1900 covington pike, memphis, TN 38128, 901-388-8989 was notified of the failure to service the recall campaign but rendered no assistance of scheduling a recall repair to inspect the cause of the failure so the contact was waiting on a response from the manufacturer to determine technical guidance. The manufacturer was notified of the failure, fire and recall campaign. The approximate failure mileage was not available. Dyd.

Tl the contact owns a 2015 kia Soul. While driving 40 mph, the vehicle began to hesitate. When the accelerator pedal was depressed, the vehicle would not accelerate more than 10 mph. In addition, the check engine indicator illuminated. The contact was able to park the vehicle and check the oil. The contact was able to drive home at 30 mph. The vehicle was taken to federico kia (located at 1911 e edwardsville rd, wood river, IL 62095, (618) 216-8080) and the failure was associated with NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that the catalytic converter was repaired by an independent mechanic. After the repairs, the contact experienced excessive oil usage in the vehicle. The manufacturer was not notified. The failure mileage was 125,000.

Tl the contact owns a 2014 kia Soul. When the contact took the vehicle to darcars kia of frederick (5826 urbana pike, frederick, MD 21704, (301) 696-1200) to be repaired per NHTSA campaign number: 19v120000 (engine and engine cooling), the check engine indicator was illuminated. The dealer re-flashed the ecu, but the failure recurred. The vehicle was taken back to the same dealer and they opened a tech case and waited for a decision from the manufacturer. The manufacturer decided not to repair the vehicle because it needed a new motor and the contact did not want to replace the catalytic converter. The dealer stated that the repair would cost over $5,000. The failure mileage was 155,760.

The contact owns a 2016 kia Soul. The contact stated while driving at 65 mph the vehicle shut down, the contact was able to pull over on the side of the road. The vehicle was towed to the dealer, and they stated that the vehicle was experiencing the same failure as recall NHTSA campaign number: 19v120000 (engine, engine and engine cooling) but that the vehicle was not under the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 100,000.

The contact owns a 2014 kia Soul. The contact had received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling); and the engine block was replaced; however, the catalytic converter was not replaced. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 100,000.

The contact owns a 2014 kia Soul. The contact stated that the engine was in the process of being rebuilt at her expense after shutting down on the highway. The contact received a recall notice for NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to cowboy kia (443 n interstate 45 s, conroe, TX 77301, (936) 494-0600) where it was confirmed that the engine needed to be replaced. The contact stated that the manufacturer's consumer affairs office had not communicated with the dealer. As a result, the vehicle had not been repaired and had been at the dealer since the end of April. The dealer provided a loaner vehicle. The contact felt that the consumer affairs office was ignoring her. The failure mileage was 70,000.