Engine And Engine Cooling Problems of Kia Motor Soul - part 2

Kia Motor Soul owners have reported 2,226 problems related to engine and engine cooling (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.

36 Engine And Engine Cooling problem of the 2013 Kia Motor Soul

Failure Date: 04/06/2026

Rod went through the the back of the engine causing smoke and vehicle locked up.

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37 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 04/03/2026

The contact owns a 2020 kia Soul. The contact stated that while driving approximately 15 mph, the engine started knocking on the passenger side of the vehicle underneath the hood. The contact accelerated to 45 mph and continued driving. After refueling, while continuing to drive at 45 mph, the vehicle suddenly lost engine power, and the vehicle started coasting. The vehicle was stopped, restarted, and the contact continued driving. A short while after restarting the vehicle, the failure reoccurred. The contact stopped the vehicle, waited, then restarted the vehicle a second time. The vehicle was driven to the destination. An image of an engine was displayed on the instrument panel, and the vehicle continued to make a knocking sound. The vehicle was towed to a certified mechanic, who diagnosed that the engine was failing and needed to be replaced. The certified mechanic informed the contact about NHTSA campaign number: 21v259000 (engine); and associated the vehicle with the recall; however, the VIN was not included. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis; however, the dealer had not repaired the vehicle. The manufacturer was informed of the failure. The manufacturer declined to provide the engine replacement under recall or warranty. The failure mileage was approximately 79,000.

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38 Engine And Engine Cooling problem of the 2022 Kia Motor Soul

Failure Date: 04/03/2026

The contact owns a 2022 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly lost motive power and stalled, with several unknown warning lights illuminated. The vehicle was unable to restart and needed to be towed. The contact received notification of NHTSA campaign number: 25v099000 (engine and engine cooling). The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was repaired. The contact was informed by the dealer that a used engine was installed as a replacement in the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

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39 Engine And Engine Cooling problem of the 2019 Kia Motor Soul

Failure Date: 04/02/2026

I have always taken my 2019 kia Soul to the dealership in quincy IL, where I had purchased it from as the first and only owner. I have recently drove it to work and it made an awful noise and started to run rough. Upon taking it to the dealership I learned that cylinder number 3 had blown and even melted the coil pack connector boot to the spark plug. It has used more oil than usual over the years in-between oil and filter changes. Since this problem has occurred, I have learned that the engine manufacturer has had similar issues with engine failure in multiple models. Including 2019 kia Soul such as mine. I would like for it to be replaced under the same settlement for this engine type and it's flaws.

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40 Engine And Engine Cooling problem of the 2022 Kia Motor Soul

Failure Date: 04/01/2026

Update – April 1, 2026 (NHTSA complaint #xxx) today, April 1, 2026, at xxx I was informed that the engine replacement will not proceed because “the 3 years or 36,000 miles have passed. ” this is incorrect. My kia Soul 2022, VIN [xxx] , currently has 44,649 miles and was purchased in 2021. Kia’s powertrain warranty is 10 years / 100,000 miles for the original owner and covers the engine. The basic 5-year/60,000-mile warranty does not apply in this case. On February 2, 2026, the technician documented stuck oil control rings allowing oil to enter the compression area, causing excessive oil consumption. A pwa was requested for full engine replacement. I have three failed oil consumption tests (more than 1 quart per 1,000 miles) and low compression on piston 3 (145 psi). This would be the second major engine intervention in less than one year. The dealer is proposing only a partial repair of pieces, which does not solve the root cause and represents a safety risk (engine damage, possible fire, or loss of power), as warned in the official kia letter I received. I request that NHTSA review this unjustified denial of warranty repair and require kia to honor the powertrain coverage. Attached: technician notes from February 2, 2026, the three oil consumption tests, official kia puerto rico letter, full repair history, and denial communication from April 1, 2026. Thank you. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

41 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/30/2026

On [xxx], the check engine light illuminated. No other warning indicators activated — no low oil pressure warning, no low oil level warning, no driver alert of any kind regarding engine condition. On [xxx], at approximately 53,845 miles, the vehicle began running rough. I checked the engine oil and found the dipstick registered empty — no measurable oil in the engine. No low oil level or low oil pressure warning had been provided by the vehicle at any point prior to this discovery. I added two quarts of oil. The vehicle stalled while being driven to obtain the oil, and stalled again after the oil was added. I drove the vehicle to jiffy lube and had a full oil change performed. Mileage at the oil change was 53,852. I then scheduled an appointment with gervais kia in lowell, massachusetts, the nearest kia dealer, less than one mile from my home. The earliest available appointment was approximately one week later. Because the vehicle stalled repeatedly at idle, I drove it to the dealer using both feet — keeping engine revs elevated with the accelerator while braking — to prevent stalling at stops. The vehicle is currently at gervais kia for diagnostic inspection. The symptoms match the failure mode documented in NHTSA recall campaign 25v-099 (kia recall for 2021-2023 Soul and seltos with 2. 0l nu mpi engines, piston oil ring manufacturing defect). My vehicle has the 2. 0l nu mpi engine and was manufactured at the kia autoland hwaseong plant identified in the recall filing. However, my VIN does not appear in the current recall population per NHTSA VIN lookup and kia’s recall lookup. The recall remedy includes installation of piston-ring noise sensing system (pnss) software specifically because the defect provides no driver warning before failure — consistent with my experience, in which the engine ran empty of oil with no warning whatsoever. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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42 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 03/30/2026

My car would shut off in the middle of the road after I stopped to make a turn or even stop at a stop light. Also the engine is burning oil. Mechanic says the the engine needs to be replace. Something with the oil piston and the exhaust is burning oil. I am not sure.

43 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/30/2026

I am writing to formally report a failure by classic kia of streetsboro to provide the federally mandated safety remedy under recall sc336 for my 2021 kia Soul (VIN: [xxx] ). I have reason to believe the dealership has bypassed the mandatory safety protocols by intentionally omitting my documented diagnostic data—specifically codes p0014/p0017, engine stalling, and excessive oil consumption—from the techline case narrative. Evidence of non-compliance: 1. Improper component installation: despite the documented timing failures, the dealership appears to have installed a short block (part # 21102) instead of the required long block assembly (part # 21101-qqk). This leaves my oil-contaminated camshafts, valves, and vvt solenoids in the vehicle, posing a continued stalling risk. 2. Failure to address consequential damage: the dealership is attempting to charge me a $99 "customer pay" fee for a catalytic converter back-pressure test. Under sc336, testing for consequential damage caused by a defective engine is the manufacturer's responsibility. 3. Withholding documentation: the dealership has refused to provide the techline case number or the engine part number upon request, preventing me from verifying that the safety remedy was performed correctly. I will not be taking possession of the vehicle until kia corporate verifies that a long block assembly was installed and that all diagnostic fees related to the recall symptoms are waived. This matter is currently being escalated but could definitely use your assistance. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

44 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/29/2026

I am filing a complaint regarding a safety recall (NHTSA recall 25v099) on my 2021 kia Soul that was marked as completed, but the defect was not properly repaired. On 3/17/26, I took my vehicle to a kia dealership to have the recall addressed. The dealership performed only a software update and diagnostic testing and marked the recall as complete. No engine repair or replacement was performed. Within approximately one week of this recall service, my engine suffered a catastrophic failure while driving, resulting in a hole in the engine block and total engine failure. This created a serious safety risk due to sudden loss of power and fire hazard. I then had the vehicle inspected by a second kia dealership. They informed me that the engine failure was consistent with the defect described in recall 25v099 (piston oil ring failure) and that the prior recall repair did not correct the underlying issue. This indicates that the recall remedy performed on my vehicle was incomplete or ineffective, and that the vehicle was returned to me in an unsafe condition. I am concerned that other vehicles may be receiving only software updates without proper inspection or repair, which could lead to similar dangerous failures. I am requesting that this situation be investigated as a failed recall remedy and a continued safety risk. Timeline: 3/17/recall repair performed (software update only) 3/29/engine failed catastrophically 4/2/second dealership confirmed failure related to recall defect.

45 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/28/2026

Nhtsa safety complaint: recall sc336 (campaign 21v-301) non-compliance VIN: [xxx] I. Pattern of recall evasion vehicle (2021 kia Soul) was towed to classic kia [xxx] ) on 3/13 with documented engine stalling, knocking, and codes p0014/p0017 (vvt/timing failure). The dealership withheld this data from kia techline for 13 days (3/13–3/26), delaying the safety remedy until state authorities intervened. Ii. Mechanical impossibility & remedy violation on Saturday 3/28, the dealer claimed a full engine swap was "installed and tested" in only 6. 5 hours (7:30 am–2:15 pm). Per the sc336 mandate, a compliant long block assembly (part # ending in qqk) requires extensive fluid flushes, software reflashing, and safety recalibrations that cannot be performed correctly in this window. I suspect a "short block" shortcut was taken, reusing contaminated components in violation of the federal safety remedy. Iii. Fraud by omission & unified safety hazard the dealership is demanding a $99 "diagnostic fee" for an exhaust back-pressure test. Under sc336, testing for "consequential damage" (clogged catalytic converter) caused by the recall defect must be covered by the manufacturer. By omitting the stalling/timing symptoms from the initial techline report, the dealer bypassed the mandatory exhaust safety testing. Reusing oil-contaminated vvt solenoids, camshafts, and valves from the failed engine poses an immediate fire and safety hazard. Iv. Demand for investigation I request NHTSA oversight to ensure classic kia provides: 1. Proof of long block (21101-qqk) installation vs. Unauthorized short block (21102). 2. Time-stamped devt and gds full system scan logs from 3/28. 3. Verification that all contaminated components were replaced, as a partial remedy leaves the vehicle in a hazardous state. Reusing oil-soaked vvt/cams & skipping exhaust tests creates a fire risk. An incomplete remedy violates sc336, leaving the car a high-risk liability for fire & stalling. Information redacted pursuant to the freedom of information act (foia), 5 u. S.

46 Engine And Engine Cooling problem of the 2022 Kia Motor Soul

Failure Date: 03/27/2026

When I drive in alloys mode the system jerky and engine makes noise or hangs and I have to turn it off and on to start it back up to drive. When I drive without alloys on it thugs sporadically as if it is going to drive backward. Per the dealer the engine oil is slugs even thought it had oil change. But this vehicle is scary, I need it but scare of driving it.

47 Engine And Engine Cooling problem of the 2014 Kia Motor Soul

Failure Date: 03/23/2026

Excessive oil consumption/burning catalytic converter clogging check engine light/misfires my engine has all of these issues. It has been determined as known kia issues not driver/owner related. My car has 94,000 miles but none of what's going on is any cause other than kia issues/problems. I work a full time job and have missed work due to car not being able to be driven at random times.

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48 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/21/2026

The contact owns a 2021 kia Soul. The contact stated that while driving approximately 40 mph, the vehicle started losing automotive power. The message that the engine was overheating warning was flashing on the instrument panel with an audible chime. The contact pulled over but was unable to restart the vehicle. The vehicle was towed to a local dealer and was diagnosed with engine failure. The contact stated that the VIN was included in NHTSA campaign number: 25v099000 (engine and engine cooling); and was advised by the dealer that the engine failure was not related to the recall, and the dealer refused to perform the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was unknown.

49 Engine And Engine Cooling problem of the 2017 Kia Motor Soul

Failure Date: 03/20/2026

Driving on busy highway with one passenger. Vehicle began losing power and acceleration, but no warning lights came on. Kept driving for 20 miles and oil warning light came on, but temp vuage registered fine. I parked, checked fluid amounts, and oil was extremely low (even though it had been checked the week prior and was full). Put 2 quarts in, started vehicle and warning lights went off. Proceeded back on to highway, drove 5 miles and engine lost acceleration and started knocking loudly, and all the warning gauges lit up. I pulled into parking lot, turned off the vehicle. Checked oil level and it was fine. Got towed home. Fairly certain it's the rod bearing. Engine has about 103,000 miles on it and has been well maintained. I see so many of this exact complaint, but our year model seemed to be ignored with a recall. Have loved our kia's until now. Watchable got Hyundai?.

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50 Engine And Engine Cooling problem of the 2019 Kia Motor Soul

Failure Date: 03/20/2026

Engine has 86k miles and has been well maintained. Recently it started to consume oil rapidly as per last oil change report. We took it to dealership after oil change mechanic suggested needing to have problems looked at per kias recent service bulletins on high oil consumption issues. I requested the car be evaluated for the oil issue and the dealership service tech confirmed "engine damage due to high oil consumption" but would not perform oil consumption test. The particular VIN is not included in current recalls or bulletins but has the same engine as other model years that are in the recall/bulletins for engine oil consumption. Dealership suggests engine replacement but the car is out of warranty because it changed owners before 100k miles. I have opened a case with kia and, to date, they continue to deny the engine replacement due to car being out of warranty. This oil consumption issue is a major safety risk and all kias having this engine issue should be offered replacement by kia, assuming regular maintenance is proven. Other kias with this same engine are being replaced at kias expense but kia is trying to save money by only approving certain year models, leaving thousands of kia owners left at having to replace engines at the owners expense (over $9000 dollars) when the car itself is no longer worth barely half of that cost. The NHTSA needs to step in to protect the consumers and issue a bulletin for any kia model having this type of oil consumption issue before more people die or suffer major breakdowns and wrecks from car fires or engine lock ups.

51 Engine And Engine Cooling problem of the 2013 Kia Motor Soul

Failure Date: 03/19/2026

On Feb. 11, 2026, while driving, the vehicle displayed a flashing check engine light and entered limp mode with major loss of power. A code reader recorded p1326. The vehicle was taken to an authorized kia dealership for diagnosis and repair. After the dealership returned the vehicle to me, the same problem happened again within about 30 miles. The last repair order listed 142,352 miles, and the vehicle re-entered limp mode by 142,382 miles. I captured video of the flashing check engine light and a code-reader screenshot showing p1326 as the last trouble code. The malfunction appears related to the engine/engine management system and the vehicle is available for inspection. The safety risk is sudden reduced power and limp-mode operation while driving, which can make it difficult to maintain normal traffic speed or safely continue in traffic. This creates a safety concern if the event happens in traffic, during a turn, or while crossing an intersection. The problem has been reproduced more than once. A kia dealership previously inspected the vehicle and returned it to me, but the problem recurred almost immediately after pickup. Kia corporate was notified in writing. The warning symptom was a flashing check engine light with limp mode. I am not continuing to drive the vehicle in this condition.

52 Engine And Engine Cooling problem of the 2022 Kia Motor Soul

Failure Date: 03/19/2026

I am filing a safety complaint regarding my 2022 kia Soul lx with approximately 97,500 miles. The vehicle has experienced sudden and excessive oil consumption despite regular maintenance and a recent oil change about 1,500 miles prior to failure. While driving in normal traffic conditions, the vehicle suddenly began running rough, lost power, and entered limp mode. Shortly after, the engine stalled while I was actively driving, creating a dangerous situation and safety concern for myself and other drivers. A mechanic inspection found diagnostic trouble codes related to camshaft timing issues and determined that the timing chain tensioner likely failed due to oil starvation. The mechanic also found internal engine damage including piston ring failure caused by abnormal oil consumption. I was advised the engine is not repairable and requires replacement. I understand there have been widespread reports, recalls, and class action litigation involving kia engines experiencing similar oil consumption and catastrophic failure issues. However, I was informed my specific VIN is not currently included. Because this failure caused a sudden stall while driving and poses a significant safety risk, I am requesting that this complaint be investigated. I believe this defect could affect additional vehicles beyond those currently included in recalls or service campaigns. This vehicle was properly maintained and the failure occurred unexpectedly and prematurely for a modern engine. Before the stall that happened going at least 35 mph with my [xxx] daughter in the rear seat, there was no prior warning oil lights or engine lights. Causing severe safety concerns for myself and child. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

53 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/17/2026

Dealer admission of non-compliance: I am updating my complaint to document that kia of streetsboro is officially refusing to perform the mandatory mechanical inspection required by recall sc336. Despite the vehicle suffering from "loss of motive power" (stalling in traffic) and "abnormal engine noise," the dealership’s service department stated via text on March "I asked my manager and he said as of right now since your vehicle passed the tablet we cannot do anything else. " the dealer further stated: "I suggest calling consumer affairs since you have an open case and letting them know what's going on and seeing if they can help. " technical violation: the dealer’s refusal based on a "tablet pass" is a direct violation of TSB sc336, step 18c, which states that if a vehicle exhibits mechanical symptoms that "contradict a pass result," the dealer must open a techline case for further instructions. By their own admission, the dealer is choosing to follow a "manager’s" opinion rather than the federal recall protocol. They are attempting to release a vehicle that is actively stalling at intersections, which they define as an "early warning" system success, while ignoring the actual mechanical failure (the stalling). Safety risk: this is a documented ineffective remedy. The dealer is punting the safety diagnosis to a "consumer affairs" call center rather than performing the borescope and techline escalation required by the NHTSA. I am reporting this dealer for knowingly attempting to return a stalling, unsafe vehicle to a consumer while claiming the recall is complete.

54 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 03/16/2026

The engine seems to be stalling, more than likely being caused by the piston rings being defective. With the piston rings being defective, this can cause oil to be lost, and then in turn causing damage to the vehicle. This can put others at risk as this will stall the vehicle, and in any form of traffic, can cause an accident. The problem has been confirmed by a dealer, but they claim it is another issue. The vehicle has been inspected by the manufacturer. The engine light turned on shortly before this happened.

55 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/15/2026

1. Component or system malfunction engine (internal piston/piston ring system) is malfunctioning. The vehicle exhibits clanking noises (“marbles in a can”) and cuts off or stalls unexpectedly while driving. The car is available for inspection by a kia dealer or independent mechanic. 2. Safety risk vehicle loses power while driving, which is extremely dangerous, particularly on highways or in traffic. Stalling while moving poses a risk of collision, loss of steering or braking control, and endangers both driver and others. This makes the vehicle unsafe to drive long distances. 3. Reproduction of problem symptoms have been observed consistently during normal driving and acceleration. Not yet confirmed by a dealer, but the stalling is reproducible during operation. 4. Vehicle inspection the vehicle has not yet been inspected by the manufacturer, dealer, police, or insurance representatives. Immediate inspection is recommended due to engine stall risk. 5. Warning lamps / symptoms clanking engine noise noted prior to stalling. Engine cutting off/stalling occurs while driving. No warning lights illuminated prior to stalling. Symptoms first appeared during recent driving prior to planning transport or repair. 6. Additional notes the vehicle is a candidate for kia engine piston/piston ring recall (sc209 / sc336). Owner recommends urgent inspection and repair to prevent potential engine failure and safety risks.

56 Engine And Engine Cooling problem of the 2014 Kia Motor Soul

Failure Date: 03/14/2026

The contact owns a 2014 kia Soul. The contact received notification of NHTSA campaign number: 20v750000 (engine). The contact stated that while the vehicle was parked, the contact observed a leak underneath the engine compartment. The vehicle was taken to a dealer, where it was determined that the master seal was leaking and needed to be replaced. The vehicle was not repaired. The repairs were denied due to the failure not being covered under the recall. The vehicle was then taken to an independent mechanic, where it was diagnosed and it was determined that the master seal needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 90,140.

57 Engine And Engine Cooling problem of the 2012 Kia Motor Soul

Failure Date: 03/14/2026

Check engine light came on. Car starts to shutter upon acceleration as well when its idling. Changed spark plugs 3 times since Jan 2025 and coils twice. Code for engine misfire in cylinder 3. Also have to add oil every 2 weeks.

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58 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/13/2026

My 2021 kia Soul is exhibiting a severe safety defect documented in recall sc336: frequent, unpredictable stalling in traffic ("loss of motive power") and audible engine knocking. These symptoms create a high risk of a rear-end collision or being stranded in a dangerous traffic situation. The vehicle is currently at kia of streetsboro. Despite being provided with evidence of these active mechanical failures, the dealership is attempting to "remedy" the safety recall based solely on a "pass" result from the piston ring noise sensing system (pnss) software diagnostic. As the TSB sc336 notes that the root cause is physical damage to cylinder walls caused by defective piston oil rings, a software diagnostic "pass" is not a physical repair and does not address the existing mechanical stalling. I have not received any status updates or communication from the dealership service department since Friday. The dealership is refusing to perform a borescope inspection or open a kia techline case to investigate the stalling, effectively denying a proper safety remedy. I am reporting this as a failure of the manufacturer and dealership to provide a safe and effective remedy for a known life-safety defect. The car remains unsafe to drive.

59 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 03/13/2026

Owner of 2020 kia Soul experiencing engine failure symptoms including stalling and oil consumption vehicl is associated with engine fire risk safety recall vehicle is currently disabled at mechanic and unsafe to drive I requested kia arrange a tow to authorized dealership for recall diagnosis but kia customer service refused to cover tow bc this involves potential engine fire hazard I believe manufacturers should arrange safe transport for inspection under the recall.

60 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/11/2026

The contact owns a 2021 kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle with the check engine warning light illuminated. The vehicle idled abnormally rough, and the engine was pulsing. The oil level was checked and was noticeably low. The contact added oil to the engine. The vehicle was taken to precision auto care for an oil change. The contact was informed that the oil level was low. The contact informed the technician that the oil had been recently topped off. The contact was informed of the excessive oil consumption. The contact was provided with information on NHTSA campaign number: 25v099000 (engine and engine cooling). The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced or repaired before the recall repair could be performed. The vehicle was not yet repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the vehicle had to be repaired before the recall repair was performed. The failure mileage was approximately 134,431.

61 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 03/10/2026

The engine consumes oil and requires repeat oil changes or refilling the engine oil prior to expected or recommended service date. This causes a severe emissions issue.

62 Engine And Engine Cooling problem of the 2019 Kia Motor Soul

Failure Date: 03/09/2026

I have a code of p0420 show up on a vehicle diagnostic test. This is directly related to recall sa363 ecu logic . The engine light kept coming on. I was driving on the highway and the car stalled and then stopped as I was coming off the exit.

63 Engine And Engine Cooling problem of the 2016 Kia Motor Soul

Failure Date: 03/08/2026

The contact owned a 2016 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine made an abnormal sound. The contact turned off the vehicle to let it cool down. The vehicle was restarted and taken to an independent mechanic, who determined that the catalytic converter and exhaust pipe had caught fire and melted. The mechanic performed an oil change and drilled a hole in the catalytic converter, and advised the contact to take the vehicle to the dealer for the recall repair. The vehicle was taken to the dealer, who determined that the spark plugs were saturated in engine oil. The dealer flushed the radiator and performed a second oil change; however, the dealer refused to perform the recall repair. The vehicle was taken back to the independent mechanic, who replaced the spark plugs but refused to repair the engine until the recall was repaired. The contact stated that later while coasting downhill in neutral (n) after adding a quart of engine oil due to no oil in the engine, he heard an implosion coming from behind the driver's side front seat. No warning light was illuminated. The contact unbuckled his seat belt and jumped out of the vehicle, fracturing his ribs. The contact suffered burns to his right hand, legs, left side of face, nose, and eyebrows. The contact stated that the vehicle rolled downhill, and there were flames underneath the vehicle on the passenger's side. The contact ran after the vehicle. The vehicle drove into the bushes and came to a stop. Two bystanders alerted the contact that there were flames inside the vehicle. The police were called and arrived, attempting to extinguish the fire with an extinguisher until it was empty, and the fire had restarted. The firefighters arrived and extinguished the fire. A police report was filed and included with the fire department. The contact was transported to the hospital via ambulance an.

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64 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 03/06/2026

Vehicle consistently stalls at complete stops in traffic. After the engine stalls, it requires a manual restart to resume operation. This creates a severe safety hazard, as the vehicle becomes immobile at intersections and in stop-and-go traffic, increasing the risk of a rear-end collision. The dealership is refusing to perform the necessary diagnostic for the engine stalling issue under the havis v. Kia settlement/ksds recall protocols, claiming maintenance gaps, despite the vehicle having 0 open campaigns and the ksds software update previously installed. This stalling issue is a known defect currently under NHTSA investigation (audit query aq23-001) for this specific model and engine.

65 Engine And Engine Cooling problem of the 2016 Kia Motor Soul

Failure Date: 03/01/2026

I had the oil changed on my car at a local tire and lube shop. Two weeks later I drove to vegas (7 hrs one way). While in vegas I started to hear a super faint clicking noise coming from under my hood, but no lights came on inside, so I assumed maybe it was nothing serious and would have it checked when I returned home 3 days later. On the way home (2 hrs from home) the clicking got louder. I attempted to pass some cars and, as I accelerated, the clicking got much louder and then I heard a loud clank and the car shuttered. I proceeded to pull over and got out of the car and saw small flames and smoke coming from under my car. A couple had pulled over with me and had a fire extinguisher which they used to put the fire out. Upon towing the car home I found a piece of metal hanging from a melted piece of plastic. I inspected it and discovered that it was a piece of a piston from my engine. There was also a puddle of oil and a streak of gasoline on the trailer that had come from my car. I experienced catastrophic engine failure. When the engine broke it punched a hole in my oil pan which caused a fire and burned a hole in my fuel line. I am unsure of what caused the engine to fail, but in seeing the recalls for the exact same thing happening to previously recalled kia Souls I figured I'd check it out to see if I may be included in that. No lights came on alerting me to any problems. There were no signs of leaking oil. Just clicking that got louder and then a loud noise and shudder and fire.

66 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 02/28/2026

The engine burnt through all the oil in it, many miles before an oil change was needed for it. I have taken it to the dealership and the dealership submitted an extended warranty claim for it and despite the fact that the issue is mechanical and covered by the extented owarranty, the claim is being denied.

67 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 02/25/2026

The contact owns a 2020 kia Soul. The contact stated that the vehicle stalled while driving at undisclosed speeds. The check engine warning light was illuminated. There was an abnormal, fluttery sound detected before the vehicle lost motive power. The vehicle was taken to an independent mechanic who determined that the failure was due to the crankshaft and camshaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty coverage for the repair. The failure mileage was approximately 135,864.

68 Engine And Engine Cooling problem of the 2015 Kia Motor Soul

Failure Date: 02/23/2026

The contact owns a 2015 kia Soul. The contact stated that upon purchasing the vehicle and driving to the residence, the check engine warning light illuminated. The contact used a code reader and retrieved dtc: p0420 (catalytic converter). The contact called the dealer and was informed that the vehicle was included in NHTSA campaign number: 19v120000 (engine, engine and engine cooling); and four other recalls. The vehicle remained with the dealer for approximately 4 days before the contact was informed that the VIN was not under recall. The contact was provided with an estimate for the repairs. The manufacturer was notified of the failure but offered no assistance; however, the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 145,000.

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69 Engine And Engine Cooling problem of the 2020 Kia Motor Soul

Failure Date: 02/22/2026

The contact owns a 2020 kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. Additionally, the engine was leaking oil. The check engine warning light was illuminated. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 21v259000 (engine); however, the failure recurred. The contact's friend diagnosed the vehicle with a code reader and retrieved dtc: p0017, p0301, p0302, p0303, and p0304. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

70 Engine And Engine Cooling problem of the 2021 Kia Motor Soul

Failure Date: 02/20/2026

My 2021 kia Soul is having the same piston issues leading to engine failure as other previously recalled kia Soul vehicles but for some reason my VIN is not part of any recall. Now it has been determined there is heavy scoring in my engine and I will need a new engine. My car is only 5 years old and there should be no reason for such major engine damage. My car has stalled on me while driving and other very similar issues as described on previous recalls. How does NHTSA determine when a certain model/year of car needs to be part of a national recall?.



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