Kia Motor Soul owners have reported 44 problems related to engine failure (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Soul based on all problems reported for the Soul.
11/23/2018 1445 traveling from wilsonville or to netarts bay, or on hwy 6 westbound catastrophic engine failure/ kia engine oil defect - engine seized at highway speeds. Safely got into tillamook to call aaa for an 85 mile tow back home to wilsonville. Had a very long wait in the rain for tow truck. We regularly changed oil and performed all scheduled maintenance of which we have complete records, very clean and no accidents. No warning to any problem before incident. After the incident we had the oil checked and changed again at valvoline instant oil change in tillamook just to see if they could help. New oil did not improve the condition.
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all problems of the 2014 Kia Motor Soul
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Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1. 6l engines, but wasn't included in recall as a 2. 0l engine for whatever reason. 3 mechanics have quoted me a $10k repair including an entire new engine. No salvage or used engines available anywhere.
On October 27, 2018 while driving on I-10 west towards downtown baton rouge, my 2014 kia Souls� engine �popped� and lost acceleration very suddenly in heavy traffic. It was towed immediately to all star kia of baton rouge on siegen lane where it was purchased four months prior. It was determined by the service department that the Soul had a �massive engine failure� which cause it to throw a rod through the engine block. It was also at this time the service department informed me that the manufactures warranty does not apply to me since I am not the original owner and kia has no responsibility for the repair or replace of the engine. After researching the problem with the engine failure online, I have found that this is a common problem with the 2014 and 2015 kia Souls. Several reports have been filed with the NHTSA concerning both engine failures and engine fires, but has not been included in the recent recalls. I implore the NHTSA to include the 2014 kia Soul in the recent recalls for Hyundai and kia due to engine fire problems.
On 10/22/2018, while driving my 2014 kia 2. 0l gid Soul, at or under 60 mph on a paved highway, moving in a straight line, I heard a clunk and the engine died at 128,048 miles. This vehicle was purchased new. All maintenance was conducted at only 2 kia dealerships while under warranty. The vehicle was towed to the primary dealership but had to towed to storage several days until I returned . It was subsequently towed back to the dealership- now under new ownership. I requested a diagnosis of the engine failure but it was not done, reason unknown, so I ordered an engine replacement. The vehicle was in the shop April 10 to June 25, 2019, at which time I turned in my rental car and paid for the engine- again, not receiving a report as to why the engine failed in a catastrophic manner. Between 5/22/2019 and 7/30/2019, I attempted to communicate with kia USA by phone and emails to consumer affairs. On 7/30/2019, during a phone conversation, representative brandon offered a reimbursement of $750 for rental and towing fees in lieu of discussing something reasonable to the costs totaling $8,193. 43. He was to call me back on or about 8/02/2019 but has not. Today, 8/10/2019, I went to add a message to (kia) case number 13186735, only to learn that "this case has already been closed. . . " I believe that kia is attempting to avid reimbursing me for a loss not my fault. Records and correspondence are available. (-end-).
Tl- the contact owns a 2014 kia Soul. The contact stated that while driving at various speeds the vehicle had experienced multiple failures including hesitation to accelerate, stalling and burning odors coming from the engine, the engine light had illuminated and the brake pedal extended to the floor while attempting to stop. The vehicle was taken to the local dealer who was unable to determined the cause of the failures. The brakes were replaced but the failure continued to occur. No further information was available. The vehicle continued to experience the failures before eventually the engine would no longer start. The cause of the engine failure was not yet determined. The manufacturer was notified of of the failure(case 13377834) the failure mileage was 20,000. Jft.
I lent my car to a friend whom while driving the engine began running rough, he pulled quickly into a gas station and parked. He checked the engine oil and there was none. He added 1 quart of oil and started the engine however it ran horriblely so he quickly turned it off. He notified me. I had it towed to a kia dealership who confirmed the engine needed to be replaced. Since the vehicle came with a lifetime engine warranty plus I kept the car maintained according to dealer requirements they forwarded my maintenance records to a third company which is researching the cause of the engine failure and will then decide if they will replace the engine. The car had 105,000 miles on it with no problems up until that time.
Tl the contact owns a 2015 kia Soul. While driving 60 mph, the vehicle lost power and smoke appeared from the engine compartment. There were no warning indicators illuminated. A police report was not filed. A citizen extinguished the fire. There were no injuries. The vehicle was taken to jim bone kia (1255 santa rosa Ave, santa rosa, CA 95404, 707-545-7050) where it was diagnosed that the engine failed. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number to the contact. The failure mileage was approximately 80,000. The VIN was unknown.
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Car randomly start vibrating, misfiring, and it would not increase in speed. It would be difficult to turn on from a cold start. The the engine failed, sent it out to the dealer to work on it under warranty, and we've had an open case since. Then recently my son was driving the car while in motion on its own the engine shut down while driving, making is highly unsafe to drive.
The engine failed at 23,600 mi. I was sitting in traffic when the "oil" light came on and the engine seized up completely. Fortunately this did not happen on the highway. The kia dealership denied the powertrain warranty stating that since I did the oil changes myself the warranty was void. I paid a mechanic to replace the engine. When I took it to the shop the mechanic said they had just replaced the engine in a 2014 kia optima and where more than familiar with an engine swap on a modern kia. These cars are not safe, the government should be investigating Kia Motors for their fraudulent practices.